Fasthosts Internet www.fasthosts.co.uk - Post May 2006 Reviews

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★☆☆☆☆
1.2 / 5
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Media Gallery for Fasthosts Internet www.fasthosts.co.uk - Post May 2006

Fasthosts Internet  www.fasthosts.co.uk - Post May 2006

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Latest Reviews

★☆☆☆☆

“Do you have an enemy? suggest using fasthoasts to them!”

Written on: 02/06/2014 by Robsj413 (1 review written)

Shocking customer support, only answer is (it's company policy!) Closes down important email and websites with no notice then whacks on a huge admin charge.... stay well clear… Read Full Review

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★☆☆☆☆

“EXPENSIVE, RUBBISH SERVICE”

Written on: 30/05/2014 by Jeffersonc417 (1 review written)

Expensive domain costs and rubbish support. Also they like to suspend domains if the contact details aren't kept up to date. AVOID… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 15/05/2014 by Gibbonsuy487 (1 review written)

Absolutly rubbish, brought a hosting package from them but I never used it as I took out a multi site hosting with another company. They debited another full year renewal from my debit card without me knowing , when I challanged them abot it they stated the contract was auto-renewed and I should have cancelled my service when I recieved the renwal email, but I never recieved the one and only renewal email, after trying to explain that the service had never been used as they could see from… Read Full Review

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★☆☆☆☆

“Terrible company, terrible terms, sales an managers -...”

Written on: 23/04/2014 by MYG68 (1 review written)

Bought a dedicated server with them for 2 months. No one told me during the process that their contract is for 12 months minimum WITHOUT ANY OPTION TO CANCEL IT EARLIER, while I described the situation - I need it for 2 months not longer. Now they are chasing me to pay a full year and provide no option to cancel earlier… Read Full Review

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★☆☆☆☆

“Do Not Use!”

Written on: 31/03/2014 by MarissaHolder358 (1 review written)

Do not choose fasthosts for your hosting. Prices are way to high compared to other alternatives out there. Had the problem what many others suffer on fasthosts with them taking money even though didn't want to renew with them and them refusing to give any money back. Money taken 30 days before renewal was even due so they can get money before you are aware. BEWARE - do not use!!!!… Read Full Review

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★☆☆☆☆

“Rude debt collector”

Written on: 20/02/2014

been trying to complain about mysterious use of my debit card and fasthosts cannot explain to me which domain it was for. Had a rude man on the phone today telling me that they had responded to my query in October but this query had nothing to do with the "automatic renewal" he was talking about neither did I ever get a satisfactory response to my complaint hence why I stopped all payments to fasthosts. they hide the fact that renewal is automatic. I understand about renewals if if you dont… Read Full Review

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★☆☆☆☆

“I need pay 122$”

Written on: 24/01/2014 by Pavlino (1 review written)

Don't use that hosting!! It's amazing. I use that hosting only 1 month. Don't pay more. Becouse i need only 1 months working. And what you mean? Later when 1 months ago. I don't pay for hosting and my page stop working. Ok. Later ago 3 months. For my email coming you need pay 122$ for use that hosting. YE!. A you idiots? Okey. Today i try login in that hosting. I lost password , try use new have that "You have successfully reset your Fasthosts control panel password." Okey. Nice. I go try my… Read Full Review

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★☆☆☆☆

“One Star Is Too Much”

Written on: 04/01/2014 by Jaychez (7 reviews written)

To provide as fair a review as possible I would like to make it clear that this review is directed towards fast hosts shared business hosting and load balanced services. Although it is a fact of life that you get what you pay for and shared hosting is a cheaper alternative, you should be able to expect a reasonable amount of trouble free hosting and you should always expect good customer service and support when things go wrong. Over the last 3 months I have had neither from Fasthosts and I… Read Full Review

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★★★☆☆

“Ok but occasionally service goes down”

Written on: 04/01/2014 by DavidK137 (1 review written)

I have been using Fasthosts for 2 years now. They have been ok so far. Very few price increases. And good customer support. However on the 4th Jan 2014 they were down for the whole morning! Their own website was down! And all my websites were down. Except for this glitch they have been serving me well… Read Full Review

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★★☆☆☆

“Unreliable”

Written on: 04/01/2014 by newheart2005 (2 reviews written)

Today Fasthosts is down. Completely. Their DNS servers are also down. Which means my eCommerce web sites are down and I am losing income. This is not the first time there have been problems with their DNS servers, and these are crucial to the health of any web site. They might be cheap but they are too unreliable. I would host elsewhere… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 29/11/2013

Not impressed. Told them to cancel at the end of contract. They auto renewed anyway and threatened debt collector if not paid !!!! Be wary of this company… Read Full Review

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★☆☆☆☆

“Auto Renew problem”

Written on: 15/11/2013

Beware, these people will invoice you for domains and hosting even if you've asked them not to renew and turned off all auto-renew options, very unhelpful staff, avoid at all costs… Read Full Review

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★☆☆☆☆

“robbers, do not give them your card details”

Written on: 19/09/2013

what can I say your other reviewers on this company say it all… Read Full Review

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★☆☆☆☆

“Thieving scumbags avoid avoid avoid”

Written on: 04/09/2013

They never sent me a renewal notice and took the payment without my permission then would not refund it! The worst customer service i have ever experienced, the brain dead on the end of the phone just repeats the same script over and over… Read Full Review

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★☆☆☆☆

“Do not touch with a barge pole, AVOID, AVOID, AVOID.”

Written on: 27/08/2013

Any service you take out with them, they automatically renew at the end of subscription period, with or without your authorisation. You tell them not to renew, they renew anyway. You ask for a refund, you know the answer to that one. The only way to stop them taking money from you is to cancel the payment card you paid them with in the first place. AVOID AVOID AVOID… Read Full Review

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★☆☆☆☆

“Do not use this company they are scam artists”

Written on: 15/08/2013

Do not use this company, their systems are setup in a way that makes it very difficult for you to cancel a service and they just keep on billing you then putting on charges just to squeeze more money out of you, even if you call them they cannot cancel the service for you. I was shocked to find out they had started giving me credit when I had not asked for credit, just so they could keep billing me. They send you emails using an email address that they do not accept replies from… Read Full Review

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★☆☆☆☆

“Fasthosts Review - Avoid. Avoid. Avoid.”

Written on: 09/08/2013 by dangilbert100 (4 reviews written)

I only hope you've seen this before signing up with FastHosts. I signed up for Hosting and for technical reasons that I won't bore you with, they were unable to host my site. Would they cancel my contract? Hell no! I've signed up for 12 months (stupid I know, but I presumed that a Hosting package would do just that and the website in question wasn't that important). Customer Services are slow and idiotic. I think it's a pretty damning indication when their own website loads at a snail's pace… Read Full Review

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★☆☆☆☆

“Fasthosts Internet review”

Written on: 25/07/2013 by pauliboy (1 review written)

Cancelled my hosting, they still took the money from my credit card, I emailed them, they say they never recieved my cancellation request but will now cancel it and will not issue a refund. I have now requested a chargeback with my card provider. As with most reviews avoid al all costs… Read Full Review

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★☆☆☆☆

“Fasthost's difficult too use Hard to Navigate the site...”

Written on: 18/07/2013 by Businessownerdisgruntled (1 review written)

VERY DISSAPOINTED..... Poor customer service VERY DIFFCULT TO NATIGATE THE WEBSITE...SLOW SLOW SLOW ! it MAKES YOU LOG IN AGAIN AND AGAIN when you change pages within the site I am consisering finding a more up to date comapny who use an easy upadte system for my website.... whole experience has left me frustrated and a feeling of paying for a Very poor service CUSTOMER SERVICE TOLD ME Google chrome ARE NOT COMPATABLE with Fasthots and that i should download fire fox instead CUSTOMER… Read Full Review

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★☆☆☆☆

“Worst host I have ever dealt with - AVOID Fasthosts!”

Written on: 02/07/2013 by tomtailford (1 review written)

Don't be fooled by the "unlimited webspace" - it's not unlimited at all. Customer service was absolutely terrible, after calling with a query I didn't receive a call back as promised. When I made a complaint about the call back, customer services told me that my query had been dealt with, therefore I didn't receive a call back and refused to even address the complaint I made! Having left Fasthosts, they are now preventing me from migrating data and trying to extort me for more money so I'm… Read Full Review

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