Titan Internet - www.titaninternet.co.uk Reviews

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★★★★☆
4.3 / 5
87.4% of users recommend this
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Latest Reviews

★★★★★

“Linux & Windows”

Written on: 20/08/2014 by duncanmcnab (1 review written)

I bought windows hosting as my pc was windows, It turns out I needed Linux, Support moved me and my content and my issue is now solved… Read Full Review

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★★★★★

“Email configuration”

Written on: 20/08/2014 by andrea_conner (1 review written)

The email configuration help for my windows phone was brilliant. It was set up within 5 min and my email is now delivering to my device… Read Full Review

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★★★★★

“Server Help”

Written on: 19/08/2014 by shaneward2 (1 review written)

The help information on managing your server on the control panel is superb. then the actual management itself is simple and easy to understand… Read Full Review

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★★★★☆

“Response To Acknowledge Emails”

Written on: 18/08/2014 by Nutrastat (1 review written)

Completed work in quick time, knowledgeable staff, excellent service. Just one niggle, please respond to emails and/or support responses, even if it is just to say 'Acknowledged' or 'currently working on it' or similar such wording. Whilst the emails I sent were dealt with I did not know this and ended up phoning to find out what was going on WASTING both of our time & resources. You could have short cuts to enter responses, we use MS Word Quick Parts and Outlook Templates, saves a lot of time… Read Full Review

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★★★★★

“Server this weekend”

Written on: 18/08/2014 by DMEOHYEA (1 review written)

My server came offline this weekend, I called the support number and the agent restored the content from friday nights backup. Life saver… Read Full Review

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★★★★★

“Office 365”

Written on: 18/08/2014 by clarky-stew (1 review written)

I had no clue on how to verify a domain in Office 365, I found a great set of instructions in the control panel on how to acheive this. Worked first time… Read Full Review

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★★★★★

“Site Not Working”

Written on: 15/08/2014 by ewandonaldson (1 review written)

My new site was not working, Support advised the files were in the wrong place, they moved them and its now live… Read Full Review

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★★★★★

“SSL cert”

Written on: 14/08/2014 by emcgee (1 review written)

I had no clue on what SSL was not alone what i needed it for. Sales gave me a full rundown and a great price… Read Full Review

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★★★★★

“Samsung Tablet”

Written on: 13/08/2014 by PKJeff (1 review written)

I needed to set email up on my new tablet. I found a fab guide with all the settings in the control panel. Love it… Read Full Review

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★★★★★

“Simple setup of my domain”

Written on: 12/08/2014 by pauladempsy (1 review written)

I bought a new doain and within 10 min i manged to set up mail and email forwarding. what a simple control panel… Read Full Review

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★★★★★

“Plesk help”

Written on: 12/08/2014 by Alanfindlay (1 review written)

The help guide on plesk is brilliant. Every element is fully covered… Read Full Review

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★★★★★

“Customer Support”

Written on: 11/08/2014 by toddadam (1 review written)

I had the best experience with the customer support team. I called them to explaine my billing issue and they answered my question and followed up with a full email explaining the issue I had… Read Full Review

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★★★★★

“FTP Client”

Written on: 08/08/2014 by dannysaunders (1 review written)

The ftp client in the control panel is wonderful. I manged to upload new content with no problems… Read Full Review

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★★★★★

“Subdomain”

Written on: 07/08/2014 by tracy-lyon (1 review written)

I have just configured a subdomain thanks to the great step by step guide in the control panel, I would have been lost without this… Read Full Review

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★★★★★

“Email on my new Phone”

Written on: 06/08/2014 by ayacorolla (1 review written)

I needed assistance setting up email on my new iphone. I found a brilliant set of instructions in the FAQ's. keep up the good work… Read Full Review

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★★★★★

“Great Help Around The Clock”

Written on: 06/08/2014 by Keylat412 (1 review written)

I have called a number of times throughout the day and night, each time my issue has been dealt with effectivly and with no hassle from the technicians… Read Full Review

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★★★★★

“Cpanel”

Written on: 05/08/2014 by mark.gallagher (1 review written)

I think the Cpanel tutorials are brilliant, I had no clue on how to use it but when support gave me these guides it made life so much easier. Thanks… Read Full Review

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★★★★★

“SSL”

Written on: 05/08/2014 by franmcneil (1 review written)

I had no clue about SSL until support directed me to a fantastic set of instructions. Simple and easy to follow… Read Full Review

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★★★★★

“Love Support”

Written on: 04/08/2014 by chrissysheffield (1 review written)

The support team are fantastic, I have spoken with them a few times as of late and each time my problem was resolved… Read Full Review

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★★★★★

“Best Customer Service EVER!”

Written on: 23/07/2014 by Carol66 (1 review written)

Any time I have to contact the support Team (usually because I know little about websites) they are keen to help, they call or email back when they say they will and always resolve the issue with the minimal input I can provide. There's no 'raise a ticket' then wait 3 days for a response, you speak to a human being who can explain things readily so that even the least experienced person can understand. There's no 'i'll transfer you to a different department' followed by being cut-off that… Read Full Review

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