Written on: 28/03/2013
I have had my excite email account since 1997. Over the past several years the service has been in rapid decline. The problems I have encountered range from login page failing to be displayed, unable to login, email box loading slowly, email box failing to load. Received failure to deliver notices for emails I did not send (possible caused by a virus on their servers), and now since the past four days (beginning 3/20/13) I cannot send or receive emails. I have been with Excite for so long... (read more)
Written on: 11/01/2013 by mike47305
I have been with Excite for over 15 years. Loading is beyond horrible. What happened Excite ?????? Cannot get the site to load. Have tried from three different computers at three different sites. All other sites load just fine. Forget to pay your maintenance fees ??? (read more)
Written on: 18/11/2012
Excite really sucks in my opinion, with slow loading pages email that arrives like snail mail. I am trying to keep the email address because it was my first one but, its just a waste of my time to even check email at excite.com (read more)
Written on: 04/11/2012 by prgringo (1 review written)
I've had Excite for 10 years now and have watched it go downhill. I just use it for websites that are sure to send me spam. Friends emails were not received, causing me to miss out on news they wanted to share. How do you lose emails? How can that happen? (read more)
Written on: 06/01/2011
Sometimes i cannot retrieve my email. Very slow. i have used excite since its inception It usecto be very good, now slow and sometimes unavailable, thinking of switching to yahoo. (read more)
Written on: 10/08/2010 by ZimbraIsEvil (3 reviews written)
This used to be better, but it was never good. I needed several email addresses for several purposes. For a while it was the email address from which I got Yahoo group emails. That was back when excite was relatively easy to use. Then came the day it was all gone. Well, it wasn't. It was temporarily unavailable. Soon after that, they changed to this insane way of doing things. I had to double click just to read an email. I eventually learned to do this. But a lot of emails going to me got... (read more)
Written on: 14/06/2010 by mrsmiley (3 reviews written)
I thought this company had went to the dogs but really how low have they gone.
I logged onto www.excite.com tonight to check an old e-mail account and the top banner was titled "Hot Videos" with pics of semi naked girls.
Personally I would not care normally but this is meant to be a family site is it not? or has that changed recently?
My 10 year old daughter was sitting beside me and wasnt really an image i thought suitable for her age. (read more)
Written on: 02/04/2010
it's so slow. my computer chokes when it trys to redraw all the advertisement frames. I've had my excite account 14 years!
It will be painful to change. (read more)
Written on: 10/03/2010
I've had Excite email for many years (1998/1999). I've been with them through Excite(at)Home and Freelane. After a few years, it seems as though they lost their source of talent. Since they've signed on with BlueTie it has been awful. They were once in the lead group on the internet; now it seems they're vying for a slow death.
* Emails take too long to arrive (if at all)
* Does not always work with Internet Explorer (may not be bad for others)
* Advertisements take up too much screen... (read more)
Written on: 08/03/2010
I had excite as my primary mail service, however since the improvements I have switch over to a different mail service that works. It became very slow and most time unresponsive. Found it to be more of a hassle. Don't even bother with this service. There are far better mail services out there then this. (read more)
Written on: 07/11/2009
I've had an email account with excite.com since around 1992.
It has become more frustrating in the last several years with slow or non working email services. There is absolutely the worst support or no support for problem resolution. Do not open an email account with the site. They use Blue Tie for their mail system and it is tough to get help from them also. (read more)
Written on: 07/11/2009
Since it was "improved" excite has turned into a nightmare. Lockups, lost mail, delayed mail, no service. It sometimes takes days to receive emails from friends and family. I had excite for well over 10 years and had it is my primary email. Not anymore! Just another one of many Kmart failures. (read more)
Written on: 06/11/2009
Needs negative ratings and now what is with the Sponsor thing where all these junk things pop up before you get to see your mail.
Not going back and I presume they will lose all money from advertisements.
Saw USA.NET go through this years ago and now it is Excite's turn.
Death be not proud or in their case too embarrassing for words
Written on: 15/10/2009
since excite changed their email. it's been so slow and awful. i need to change!!! I had this email account at least 10 - 12 years. I think more actually! (read more)
Written on: 22/09/2009 by frankbell (1 review written)
Excite.com Email Service Gets an "F"
I really liked excite.com and used it for many years until the email was "improved" and taken over by bluetie.com It is now a disaster. Only about 1 out of every 5 emails sent to me by friends ever make it through. When I open many emails, all you get is a blank screen. I did happily discover that I could read these emails if I forwarded them back to myself but then the links don't work. And should I have to do this? Of course not.
After trying to deal... (read more)
Written on: 08/09/2009
Awful awful awful!!!! Excite Email is the worst mail server ever!!!! It only works occasionlly and freezes up constantly! I sometimes have to wait days to check my email until their crappy service works again!!! (read more)
Written on: 13/08/2009
Having used Excite Email as my primary email account for more than ten years, I am furious that the "new format" has rendered the service so awful. At the very least, one should be able to access their account at any time, not just during the sporadic intervals that it is available. Like other reviewers, I have gotten a blank screen for the last two days when trying to log on. Not the first time. Unacceptable. To add salt to the wound, nowhere does Excite explain, let alone apologize for... (read more)
Written on: 12/08/2009
As others have posted I get a blank window with excite email for 2 days now when trying to login.
Then try to find some help! Terrible, terrible service.
Finally got this address from the web:
Got auto acknowledgement that my email was received but so far no help. (read more)
Written on: 12/08/2009
I had excite email over 6 yrs with the new upgrade it has been terrible. Just today have been able to open email for two days. That's the final straw I will use another email provider. I will not be held hostage my excite mail another day. (read more)
Written on: 12/08/2009
I have had nothing but problems since the "new and improved" Excite Email format began. I regularly get a blank screen when I click the envelope icon that says "my email". It's always really slow. I honestly can't believe Excite would completely ruin their email and then not fix it. I now use Yahoo for 90% of my emails. I'm sure Excite lost thousands of other users as well. (read more)
Written on: 05/08/2009
I've had excite email for years. With the new email, it never did work well and now it won't work at all! The new system is terrible and I can only get my email once a week at best, until this week, which is coming up with a gigantic zero. How to turn a great, simple, email service into a giant pain. Now I try to click on the emil tab and I get "Oh no! This page cannot be found." Wonderful. (read more)
Written on: 21/07/2009
Like everone else here I would have to say the new Excite email is the worst. I just can't understand why someone at Excite would think it is better now. I have been with them for severl years but now I am having to go somewhere else because of the new "improvements" (read more)
Written on: 07/07/2009
Excite Email is well designed, I just cannot believe why it does not work
and it seems nobody cares. I try to be one of the most loyal. (read more)
Written on: 02/07/2009
I have had excite.com for at least 11 years. I used to find it great and easy to use. Ever since the so-called upgrade, it has been horrible. Presently, for over 36 hours I have not been able to even log on to view my E-mail to see the spam that I always get now or any other E-mail. It is slow to load or do anything when I AM able to access the E-mail. I switched to a different E-mail account as my main account because of all of the problems I have encountered with excite.com since... (read more)
Written on: 02/07/2009
What's up with excite.com....first my computer won't log on and now it won't let me into my email. I've used this site for over 6 years and I'm thinking hard as to delete... (read more)
Written on: 01/07/2009 by illinoisowl (1 review written)
Excite email has been completely UNAVAILABLE for the past day, and available very sporadically the day or two before that. I could live with its "updated" SLOW performance, but now its time to make the painful migration to another provider.
Goodbye Excite! (read more)
Written on: 01/07/2009
I don't know what is happening with this website. Can't log in and can't get email. Excite you screwed up. I have had my email address since 1995 and it says at times it does not know me. Get a grip. It if works leave it alone. If it doesn't fix it.
I cannot even sign in as user...........what's up excite. (read more)
Written on: 29/05/2009
I can't load & view my emails most of the time since the Excite Email upgrade. Have been with excite for about 9 years but leaving now. What is the point of having email you can not see? (read more)
Written on: 04/05/2009
As others have written, why fool with something when it was working? Excite Email was basic & simple but what's wrong with that? I don't think this new email system! Bring the other simpler one back!!!!!!!!! (read more)
Written on: 13/04/2009 by primes
I've been using Excite Mail since the early 90s. I loved it then because it was quick and free. But the new Excite Mail is ridiculously slow!!!!! Almost completely unusable for me now.
I can no longer use it as my main email account. I've been migrating all my email over to another service. I'm really glad I did. But every once in a while, I'd log into my old Excite account just to see if things have gotten quicker. Sadly, it's still crazy slow and bloated. Good bye Excite Mail. (read more)
Written on: 13/04/2009 by thatboyaintright
Loyal Excite Email user for nearly 15 years but the Blue Tie program is the WORST email I have ever tried to use. I really tried to stick with it but it was awful. (read more)
Written on: 30/01/2009
Written on: 16/01/2009
Had my account for almost 8 years now and it has got from exceptable to total rubbish.
I have to accept that there is no recovery that could save them from this bad turn and after all these years I'm moving away from excite all together.
They're anything but exciting. (read more)
Written on: 02/01/2009 by cachehiker (1 review written)
Slow as cold tar. Hangs with every browser I use except for the one at work. Message selection/deletion/etc. Often lags seconds or even minutes behind mouse clicks and results in the wrong messages being deleted and/or moved. Hypertext links fail to work in the preview window mandating additional windows be opened. Spends more time downloading Flash Player ads than retrieving my email.
I now suspect my messages to go nowhere! The junk mail box indicates no spam received for 3 weeks. We all... (read more)
Written on: 28/12/2008
I am looking for a new email provider although I have had excite.com as my email provider and home page for years, I have already switched away from it as my home page. I used to have sample stock portfolios on my home page which I could watch, and in June, 2008 they did away with that feature. (read more)
Written on: 20/12/2008
Worst email system I have ever experienced. I have been an excite email user since 2004, and enjoyed using it daily. But after excite changed the email system last summer 2008, checking emails became a nightmare. I recently switched to gmail, and only occasionally check my excite account. I am surprised by the high number of junk emails, which was not a problem with the old system. Also, if you send an email, there are adverts at the bottom, some of which are insulting. (read more)
Written on: 17/12/2008 by vinoux
Why have Excite Email moved to this new webmail based system? It doesn't work (read more)
Written on: 17/12/2008
I've been using excite for something like 8 years and hasn't put a foot wrong with its basic retro html, comfortable and easy to use and quickly loaded!
The new, however is slow, bulky and basically what everyone else has stated here.
But the most annoying thing about the new layout is the physical layout itself. The Ads are put in utterly stupid places, it's incomprehensible, nothing deletes properly, the boxes don't resize properly; which is a stupid function anyway.
I don't know how... (read more)
Written on: 12/12/2008 by CliffShep (1 review written)
Excite's new email system is the worst ever! No mail program can do worse than this! (read more)
Written on: 06/12/2008 by laraine feldman
Excite was excellent and easy to use but now its gone downhill for me personally. It is slow, awkward and I now can't find half my stuff. I want it to go back to the way it was before - efficient, user friendly - instead of this difficult email service for me. I no longer recommend Excite Email. (read more)
Written on: 28/11/2008
I have had two Excite email accounts for ten years. I use them every day. This upgrade is horrible in my opinion... I really can't just shut these accounts down because I receive important email there. But I will as soon as possible.
I can't imagine what they were thinking. It was fine as it was. Now it is impossible to use for me. Do not recommend excite email. (read more)
Written on: 24/11/2008
I'm with many others here. Why not offer a classic view instead of this overblown production? I've been on Excite email since the beginning and if this is considered an "upgrade", I'm bewildered by the project manager who thought this web programming was acceptable. (read more)
Written on: 07/11/2008 by cworthy
Even though it is free, it isn't worth it for me. Slow, ponderous, difficult to access I find, and often down so not accessible at all. Absolutely horrible since the change to Blue tie in my experience therefore I do not recommend Excite.com Email. (read more)
Written on: 07/11/2008
After 10 years of having an excite e-mail address. I can no longer use it because of the lack of speed and efficiency. Usually after having the same e-mail for so long it is extremely difficult to change. But with excites new version, it was an easy choice to drop them completely. Do not recommend this email address site. (read more)
Written on: 07/11/2008
I agree with the preceding reviewers: It is probably the worst "upgrade" I have ever seen on a website.
I have used excite email since its beginning, when it was called mail excite, but after the changes I am now telling all my friends to switch to my new g-mail instead. (read more)
Written on: 07/11/2008
I use excite.com as a home page, but at times like now when I can not get on or get my e-mails. Why should I continue to use excite, now I have AOL on this lt, but only use it when excite does want to come up. What do you think? Should I continue to use AOL, and do away with excite? (read more)
Written on: 03/11/2008 by kevinedailey (1 review written)
I have been very disappointed and frustrated with this latest update. My e-mail at times is unusable I feel. Since Friday (today is Monday) I have not been able to access my e-mail account it seems. It will not completely load and when it has loaded in the past few weeks it has been S-L-O-W. I have used excite for many years but am looking at having to change to something else. I hate that because all my contacts have my excite.com e-mail address listed and now I cannot even read my e-mail.... (read more)
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