Written on: 15/02/2014
Mail.com: "This is an autogenerated message to remind you that as of 05.02.2014 your premium account will be extended for 12 month(s) at a price of $19.95." Me: "This is a request to cancel my account. Please delete my personal information." Mail.com: "We regret that you wish to cancel your mail.com premium account. However, it is not possible to terminate your contract before the end of your current billing cycle. Moreover, you previous payment for the period February 05,2014 to February… Read Full Review
Written on: 26/01/2014
Completely useless service. Barely lets me log in and I had an email with a boarding pass for a flight which I definitely did not delete and is now nowhere to be seen in my inbox, spam or trash and I haven't emptied the 'trash' during my entire time with mail.com; avoid at all costs!!!… Read Full Review
Written on: 26/07/2013 by manofsteel35 (1 review written)
Every time I login to Mail.com, they can't find the page on first try and them my internet freeze and block all internet for a minute or 2, it's the only website who do that to my connection, something wrong with this site. Also the new version is slow, when you click to Inbox for read email, it take long time before you can see email and sometime you didn't see anything because he block. Unfortunately I extremely not recommend to use it. The system for black list email didn't work either… Read Full Review
Written on: 18/07/2013 by HavertonHillbilly (1 review written)
I don't get many spam emails, which is good. It's not particularly slow, either. In fact, aside from one serious problem I have with mail.com I'd say they were alright. However, I have a real issue with their sent items set-up. Instead of having a 'to' column in their sent items they have a 'from' column. Now, thick as I might be, I'm pretty sure that I know who sent the email... ie, ME. It would be better, of course, to have a 'to' column so I can see at a glance, without having to go… Read Full Review
Written on: 06/06/2013
Slow, Slow, Slow... Horrible to try to even log on. Constant pop-ups block log-in attempts time and again. Doesn't matter once you get to your inbox the interface is simply horrible. Worst feature?.... Check on an email to select it for deleting or moving to a folder will result in the check being left behind on the following email. Essentially pre-selecting 1 email at random for whatever you tell it to do next. Be prepared for untended deletions or email shuffling. Next favorite… Read Full Review
Written on: 13/03/2013
I've used mail.com for a number of years and when mail.com works, it works well. But when it doesn't, it is a nightmare. My account was hacked and then subsequently blocked by mail.com. I've sent a number of email messages (with required info such as name, IP address, security question, etc.) to mail.com and all I get is an automated reply re-requesting the same info. Be warned that unlike other email providers, there is NO telephone number to contact them, so you are essentially stuck… Read Full Review
Written on: 27/01/2013
I've had mail.com for over 10 years and thought it was great until they redesigned the site a couple of years ago. Since then it absolutely SUCKS. Logging in is a constant struggle. Any links that have to be scrolled to see, cannot be clicked on. If you try, the screen just jumps back to the top and stares at you. I can't think of a single feature that works correctly. And talk about slow - the longer you're logged in the worst it gets. Not only that, but once you finally exit the site… Read Full Review
Written on: 18/09/2012
I have used them for a few years but lately they blocked my account and customer service is horrible. Once a week they ask me for the same info and still can't get my service back. Changed password 3 times as advised, still no service. This is not the way to run a business. If I ever get in again i will notify all my contacts that I have changed email address. They really suck at customer service… Read Full Review
Written on: 14/05/2011 by mevens2003 (1 review written)
I've had a mail.com account for many years now. They just changed (May 2011) the UI and it is MISERABLE.
What used to be a great product that I would recommend, is now a product that I would not.
The service is non-existent.
The UI looks like it was not tested by the USA before it was released.
The functionality is more limited than previously.
The user experience is BAD. More difficult to navigate.
Looks like initial company sold-out and new product owner is there for existing clients… Read Full Review
Written on: 11/05/2011
Worst mail site ever! Issues with logging in so if you plan on using it daily forget about it. Would be good for a decoy mailbox to store all your spam you never want to check. If you want to email them for help, forget about it. You'll get no response. Not accessible via mobile. Absolute disgrace of a service… Read Full Review
Written on: 08/05/2011 by Wolfcastle (1 review written)
The worst email I've ever tried. I found the service a complete waste of my time. I had trouble accessing my mail right from the start. I can't think of a single good thing to say. I'll never use mail.com again… Read Full Review
Written on: 28/03/2011
My information was SOLD; No Customer Service; SPAM, March 22, 2011 By jonnywalker
"I tried to block a couple spammers using the same email addresses over and over again but to no avail. I contacted customer support and never got a response. Not only that, Mail.com deleted two of my accounts without warning me, probably in retaliation for me asking them to please do something about the spam I was receiving. I was a regular user just trying to send mail to friends and colleagues. I am terribly… Read Full Review
Written on: 02/12/2009
I have tried to use mail.com on i-phone but its not going throught...I guess the incomming mail server name is incorrect… Read Full Review
Written on: 22/10/2009
Absolute appalling service! I will never use them again… Read Full Review
As rated by real users
" WARNING!!! Hacked, hacked, hacked again, again, again. " Read More
" If they lock your acct. means they are checking your activity. if y... " Read More
" Great support and excellent service " Read More
Written by Nelodean
" Never quite know " Read More
" Deceptive Advertising and Non-existant Support " Read More
Written by TJ98031