Cafe Uno Reviews

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★★★☆☆
2.8 / 5
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Latest Reviews

★★★☆☆

“OK”

Written on: 16/07/2012 by briut658co (1 review written)

We also had to wait for the order, but not too much. Though when you are hungry every minute counts… Read Full Review

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★☆☆☆☆

“The New Cafe Uno Brentwood”

Written on: 22/10/2011

Understaffed, but pleasant. Took a long time to take the order. We ordered food at the same time as drinks. Food - simple things like a burger and a steak baguette - took 25 mions to arrive. The food arrived before the drinks. Our waitess was embarrased by this, made the drinks and cam back within 2 minutes. No sugar came with the coffee. The steak in the baguette tasted "old". Burgers were nice, but 2 of us had a funny tummy within 1 hour of leaving. noone asked if things were ok during the… Read Full Review

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★★★★★

“Cafe Uno Brentwood”

Written on: 05/09/2011 by lorraineblower (1 review written)

Visited the new Cafe Uno in Brentwood, Essex yesterday, Sunday Sept. 4th. What a beautiful restaurant so modern, chic & clean. We were greeted by the manager with a lovely big smile & made to feel so welcome. Service was fantastic & the food delicious. Staff were so knowledgable about the menu and as they had sampled everything were keen to help with your choice of food. Presentation was excellent & everyone in the restaurant looked as if they were having the time of their lives -… Read Full Review

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★☆☆☆☆

“arrived on feb.1st. having phoned to book a table and...”

Written on: 02/02/2010 by mge (1 review written)

arrived on feb.1st. having phoned to book a table and inform the staff of a voucher i had just printed from moneysupermarket.com which extended their 50% off offer. was told no problem and was booked in. on arrival i decided to confirm the voucher situation only to be told the offer had expired !!!!
no comunication between their head office and the restaurants on this i would guess and no common sense from the staff to look into it or make a sale by honouring the voucher...we left...and they… Read Full Review

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★★★★☆

“Staff were friendly and polite, which was nice as in...”

Written on: 07/12/2009

Staff were friendly and polite, which was nice as in most places you do not get. portion sizes were of a decent size and a good price as most places are now over priced. All in all a very pleasant place to go… Read Full Review

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★★★★★

“what's wrong with some of the reviews. I am Italian...”

Written on: 27/10/2009

what's wrong with some of the reviews. I am Italian born and you will not find any place in town to come to close to this place. It is a great place with great food and service.
Take my word, I am a world traveler and you won't find any better. Segafredo espresso, Bindi cakes, hommade gelato & and awesome pizza!
wine prices that you can not even match at grocery stores! I am regular fan and eat here at least 4 or 5 times a week… Read Full Review

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★★★★☆

“There were six of us and we all loved the food...we...”

Written on: 19/10/2009

There were six of us and we all loved the food...we have tried to replicate at least two of the dishes. We cannot speak highly enough of the service, food and atmosphere. If you are interested we tried a beautiful Risotto dish (and I am a harsh critic of risotto...must be perfect) and it was. A Carbonnara dish ....also excellent....etc etc
Also dessert.....Yum! Need I go on. Price point...ON… Read Full Review

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★☆☆☆☆

“At Cafe Uno I experienced seemingly indifferent...”

Written on: 29/12/2008 by john2953 (1 review written)

At Cafe Uno I experienced seemingly indifferent service from staff, food very poor (a long hair around a prawn, salad which was brown and limp) when order was taken a list of things that they had run out of was listed, like ciabatta, cheese for pizza and vanilla ice cream! These are basic ingredients.

Left with the feeling of disappointment and poor value for money. Will not be going back!… Read Full Review

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★☆☆☆☆

“not the sort of place you go if you want to impress -...”

Written on: 16/06/2008 by borman1 (1 review written)

not the sort of place you go if you want to impress - I think it survives because of its location and its outside seating area - Overall not a great experience - needs to employ friendly staff… Read Full Review

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★★★★★

“I love it there. Lovely food, good qualitly of...”

Written on: 02/06/2008

I love it there. Lovely food, good qualitly of service, clean and hygienic, staff are plesant, food is quickly prepared and fresh… Read Full Review

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★★★★☆

“Thought Cafe Uno was a coffee shop so was surprised...”

Written on: 18/03/2008

Thought Cafe Uno was a coffee shop so was surprised when my friend suggested it for dinner. I was really surprised the food was tastier than other more famous nearby restaurants, and the service was real friendly. We go there all the time now and have even signed up for a loyalty card… Read Full Review

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★★★★★

“I have been to the Caffe Uno in Hornchurch lots of...”

Written on: 16/06/2007 by Uppy (1 review written)

I have been to the Caffe Uno in Hornchurch lots of times. The atmosphere is great, music is lovely, food is excellent, service is very fast and friendly.. I've already recommended it to my friends and they love it! I'm going to have a dinner there tonight again… Read Full Review

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★★☆☆☆

“My wife and I have been on holiday for a week and as...”

Written on: 09/08/2006 by Mike Wells (1 review written)

My wife and I have been on holiday for a week and as we had not gone away, we have made a point of eating out, trying a different restaurant every evening. This evening at Cafe Uno was our eighth meal of the holiday and earned the distinction of being the only source of any dissatisfaction, the only restaurant where I refused to leave my usual generous gratuity and the only restaurant where I left still feeling hungry!! One of the dishes sent back was my wife's dessert. We asked the waitress… Read Full Review

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★☆☆☆☆

“My two friends arrived early at Cafe Uno in...”

Written on: 17/07/2006 by C S H (1 review written)

My two friends arrived early at Cafe Uno in Hornchurch, and were quietly but quite emphatically told off for moving from a table in the sun to one in the shade. It can lead to confusion when billing apparently.

A drink specifically ordered without ice came with ice. A main course was wrong and was sent back. Panna cotta was ordered without the Rossini curl. It arrived with the biscuit, but without the raspberry coulis. I was then given Panna cotta without the biscuit and without the coulis… Read Full Review

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★☆☆☆☆

“The Cafe Uno in central Glasgow has a good location...”

Written on: 25/03/2006 by katori (1 review written)

The Cafe Uno in central Glasgow has a good location but in my opinion the service is appalling and the staff extremely rude. Not only did it take a while to be seated, but even after the food arrived - it took considerable time for us to receive any cutlery to eat with! Furthermore, they forgot to give us the bill after we had asked and when I asked again. I would've understood if it was busy - however they had at least 4 or more staff for not a very large restaurant which wasn't particularly… Read Full Review

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Ivan1890's Response to katori's Review

Written on: 24/04/2006

Cafe service in the U.K. is generally appalling. Usually the only thing that they get right is to deliver the William quickly, but in your case not! It never fails to amaze me that virtually every cafe fails to understand what 'vegan' food entails. Guess what happens if one asks for 'macrobiotic,' 'gluten free' or whatever - yes probably just the same - "Dah." I only know of the 'Nero' group of cafes (barring specialist vegetarian / vegan cafes) that even stock soya milk, so- when travelling - if I want a coffee I have to carry my own milk or a flask around! It seems that every job is available in the U.K. with little or no training which explains why on my last flight we appeared to be ditching in the sea, and I do my very best to avoid hospitals.

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Coffee Lover's Response to katori's Review

Written on: 15/06/2006

This morning my friend and I visited Cafe Uno for a coffee and waited for approx 7 mins waiting to be seated. When my friend asked the waiter if we could sit down we were told to wait albeit 3 empty tables. He served one table and walked past us on the way back into the restaurant. We decided to go elsewhere and will not be patronising this establishment again! As we work locally we have used this cafe for many years and our business was welcome then. Perhaps the new management should take a leaf from the former manager's book!!!

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★★★★★

“I have dined in many Cafe Uno's and I have to say...”

Written on: 06/10/2005 by John Preston (1 review written)

I have dined in many Cafe Uno's and I have to say although my experiences are generally very good the Hornchurch branch has something special wonderful staff matched by its food, wine and great feel. A restaurant its owners can be really proud of… Read Full Review

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★★★★★

“Cafe Uno is a great place to eat in Hornchurch, good...”

Written on: 13/05/2005 by Lord Mace (10 reviews written)

Cafe Uno is a great place to eat in Hornchurch, good service and nice food and good wine list. The establishment is well run with attentive staff and a nice setting. Good food nice menu and good size portions. Value for money… Read Full Review

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☆☆☆☆☆

“After a wonderful stroll in Walpole Park, I went with...”

Written on: 02/05/2005 by ninacook (1 review written)

After a wonderful stroll in Walpole Park, I went with my three young children, husband and sister to Ealing's Cafe Uno. We are from Lymington (which has a fairly good Cafe Uno with attentive staff and a great chef - so we thought we'd go to a 'tried and tested' place we knew of well - well at least the Lymington one is !) ALAS !! we were to be very disappointed. The waitress who blatantly behaved premenstrual and had a miserable mood about her could not have served us any slower - keeping in… Read Full Review

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★☆☆☆☆

“Caffe Uno - Notting Hill Gate ”

Written on: 22/03/2005 by jcfield (2 reviews written)

Caffe Uno - Notting Hill Gate

One of the worst eating out experiences I've had for years.

The service was absolutely chaotic - not really the fault of the staff who seem to have had no training at all. We complained to the manager but he was totally ineffectual - didn't apologise and never came back to see if we were all right. We kept having to ask for forks or knives or napkins - and ended up finally fetching our own wine because it took so long in coming. After we'd reminded the waitress… Read Full Review

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Ninacook's Response to jcfield's Review

Written on: 03/05/2005

Makes you think that if these restaurant CHAINS actually paid even a little bit of attention to some staff training, basic courtesy from the staff to all customers and some efficiency and manners, any food which isn't up to standard may just be forgotten and overseen by wondeful staff - clearly, from my own experience Cafe Uno are seriously lacking in most areas. Maybe they should give up their leases for some serious restaurants who are interested in their clients, repeat customers and not just money money money.

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Unknown15's Response to jcfield's Review

Written on: 29/04/2006

Went to this chain in Shrewsbury recently for the first time - slightly disappointed in the quality of the midweek special meals - but overall not too bad. The ciabatta was really good. However the real difference from other reviews was the staff - they really knew what they were doing and were attentive and polite. Drinks were really good and the interior praised by my teenage son. My only real criticism would be that there were as many staff as customers at 12 midday in the week. Working in a hotel myself with absolute minimum staff I was amazed.

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Jcfield's Response to jcfield's Review

Written on: 04/05/2005

I couldn't agree more. I felt just as angry at the way the confused but well-intentioned staff were treated by Caffe Uno - left to fend for themselves with a minimum of training and support - as I did about the lack of concern for the customers in terms of service and quality. Everybody seemed to get a bad deal at this restaurant - except the owners of the chain and their profit margins.

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★★★★★

“I've eaten at the Cafe Uno in Bury St. Edmunds a lot...”

Written on: 18/10/2004 by bruce wales (1 review written)

I've eaten at the Cafe Uno in Bury St. Edmunds a lot and it is always a lively place, I always try a new dish, never had any conplaints regarding food… Read Full Review

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