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Written on: 19/08/2013
I bought my TomTom about 2 months ago and have had about 10 Minutes of use from it. The unit just can not find Satellites all the time. If I stand still and hold it in my hand outside of the car its fine...but as soon as I start to move it drops off and go searching for Satellites. The Map goes spinning round like its in a stupor or places me in someone's Paddock. The support site says I have to update it almost daily with a file called GPS Fix (what the ??) what is the use of the product if I… Read Full Review
Written on: 13/03/2011
I have had two tom tom 510 units one supplied from work which was used 5 days a week for the past 4 years and over, yes now and again it played up hard to start or needed resetting, but i found it easy to use and thats why i bought my own. the main problem i found was trouble later on with the works one with the connections between it and the mount, some times not connecting properly so charging was a problem and also would keep going on and off which was a pest. But as for anything else i find… Read Full Review
Written on: 09/03/2011
I have had nothing but problems with this unit since I bought it.
I signed up to the map update (6 new maps over 18 months) however, every time I try to update a map, it wipes the device and I end up having to contact customer support (which I have to say so far has been the only good thing about the Tomtom) It has happened four times now with the update before last causing the device to shut down completely and requiring me to send it back..
As others have said also, the latest map guarantee… Read Full Review
Written on: 10/02/2011
Had my Tom Tom for a couple of years, works ok when you get it started, but it seems getting it started is a common problem, if laid to rest for a few weeks, I find I have to use the mains adaptor to charge it before use and I leave it charging fgr at least four hours before I need it, only then will it switch on, and with a lot of luck find a satelite within five minutes… Read Full Review
Written on: 13/12/2010
The product itself is fine but
a) the traffic software needs updating every week or it just does not work
b) more importantly I never got any help from Tom Tom - their support is non existant
c) any additional features are prohibitivly expensive
So unless you want a basic unit with no additional features and you never try & get any support from Tom tom nor are likely to concider upgrades (like a new map for eaxmple) I would shop elsewhere. Sorry!… Read Full Review
Written on: 19/11/2010
I'll never buy a Tom Tom ever again after my experience with them a few years back.
First, their so called GPS kept locking up on me frequently. I would have to wait until I got home to hook the thing up to the computer to reset everything.
Second, their service was abysmal. They never fixed the problem. They just kept feeding me the same, pat, out of the manual answers.
Third, I took a chance and paid for advanced maps software thinking that maybe this would resolve the issue once and for… Read Full Review
Written on: 19/10/2010 by maycontainnuts (1 review written)
Expensive junk - save your money and a load of hassel and find something else more user friendly both the sat nav an the so called support pages.
The amount help and advice on their website is indicative of the number of problems you can expect to get, guarenteed, along with your device. Steer clear of this over priced under performing user-hostile junk!!!… Read Full Review
Written on: 11/10/2010
I have been using GPS since the first ones came out in 1992. I own 7 in boats, cars, planes. Recently bought a Tom Tom for Europe-- all I can say is what a piece of junk. There is so much wrong with it and so user UNfriedndly they should just trash it and copy a Garmin. Sometimes takes 5 minutes to find itself- worse than the Gen 1 GPS's in 1993. Screen print is often too small to see when mounted on the windshield- if you zoom in it zooms back out in a few seconds. Data base for Europe… Read Full Review
Written on: 09/08/2010 by paulh2 (1 review written)
I purchased the latest update to the UK maps and change to a major artery (M1 junction 8 and the replaced M10 now being the A414, works completed in May 2009) was not noted. TomTom refused to refund the cost hiding behind their terms and conditions. I find the situation appalling and I will make every effort to place as many bad comments on review web sites as I can. The TomTom management can be proud of itself in sticking to the rules, congratulations. TomTom has alienated a customer and one… Read Full Review
Written on: 11/07/2010
i have had nothing but trouble with mine this has happened twice now when i update it it comes up with no maps found and i have tried everything to rectify this. they work ok until you update them it has cost me a small fortune to have it repaired woud not buy another… Read Full Review
Written on: 24/05/2010 by TomTom Disappointing (1 review written)
I bought my first TomTom in Dec 2009 (TomTom IQ). After a couple of journeys, it stopped working. It wouldnt turn on. I took it back to the shop and got the TOMTOM XL IQ Routes) This was only used twice too and I had exactly the same problem. I took it back and this time got my money back. I then went and purchased The TomTom Go 630. This time I used it once and it packed up. TomTom are denying they have problems, claiming I was the most unfortunate person to experience 3 faults with three… Read Full Review
Written on: 26/04/2010
I go a tom tom 520 I have had problems with it from day 1
1st not charging 2nd not connecting to computer 3rd going off all the time
after 12 monthes of this I now have a garmin much better
Rhoada… Read Full Review
Written on: 13/12/2009
My GO510 never connected to the computer. TOMTOM sent a replacement dock which didn't work. After several email communications they asked for it to be sent in for repair and they then kindly replaced it with a 710, but I lost the POIs that were with the original and although the replacement connected and downloaded from my PC, it can't pick up GPS transmissions! I'm awaiting TOMTOM's response to this. Their support team are friendly and helpful, but there do seem to be problems with reliability… Read Full Review
Written on: 07/11/2009
Bought this for a recent trip to the UK. As I do not live in the US with normal internet connectivity, I planned to update to a UK map upon arrival in the UK. However, this travel device could NOT be updated unless my credit card was used FROM the US!! I've lived overseas for years and used my credit card from around the world - but COULDN'T buy a MAP for a SatNav? No solutions from them - I even had asked before I left if I could purchase a CD Rom, but received NO response. SO - I carried… Read Full Review
Written on: 05/08/2009
Charge the tom tom go all night and next day it is still erratic.I do feel that with more forethought I should have bought another make of sat.nav.
I did like the large screen, and perhaps that was a relevant factor in my purchase… Read Full Review
Written on: 27/06/2009 by Lost in car (2 reviews written)
The Tom Tom Go 510 unit takes ages to pick up satalite signal even when new I tried for a year with it . The help from TOM Tom was useless and a refund seems to be impossible an exchange unit was supplied but is worse than the original if that is poss.
I now have a Sony sat nav that dose what it says on the box it… Read Full Review
Written on: 21/06/2009
M Tom TOM 510 turned out to be a pile of rubbish, stopped working and I feel I never got my moneys orth out of it. Glad there is more choice now as I will never buy Tm Tom again… Read Full Review
Written on: 17/06/2009
After the first few weeks my Tom Tom has been nothing but trouble. It turns itself on and sometimes will not turn off. Other times it will not turn on. I wish i had never bought it… Read Full Review
Written on: 30/04/2009 by Paul H (1 review written)
TOMTOM GO 510
Was always unreliable from new. Kept locking up. Poor battery life. When turning on it would take a long time to pick up the satellites - up to half an hour - I could find my destination before the tomtom even started. Sometimes the voice directions did not match the screen images (images correct, voice not).
At just over a year old the freezing up became even more common, reset stopped working and it does not even turn on now.
… Read Full Review
Written on: 24/04/2009 by Lyn Powell (2 reviews written)
Only bought this Tom Tom Go 510 2 years ago. Software difficult to use. Lack of memory on the card supplied. Battery life poor. Now can't get it to switch on or re-boot. Total waste of £200. DO NOT BUY ONE OF THESE OR THE successor to it. YOU HAVE BEEN WARNED… Read Full Review
As rated by our community of reviewers
" Tomtom Customer Services: Rubbish. Avoid. Avoid. Avoid. " Read More
Written by mmx554
" Five star service great product " Read More
" 100% satisfaction buying from this company - i found it simple to f... " Read More
" MB satnav dvd " Read More
" Expensive, Pointless and Unpleasant. " Read More
Written by geoffbutcher