Paris, Charles de Gaulle Airport Reviews

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Average Ratings for Paris, Charles de Gaulle Airport

  • Customer service0.3 stars
  • Overall cleanliness1.6 stars
  • Value for Money1 stars
  • Overall rating0.5 stars

7 Reviews For Paris, Charles de Gaulle Airport

  • rantati7 29th Nov 2008

    Reviewer rating: 0.5 stars


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    Good Points: The only good point is that it exists - otherwise it would be even more difficult to arrive or depart from Paris


    Bad Points: You will need to present your boarding pass even before you'd even had the chance to check in and to get your boarding pass. There are virtually no shops - at least in terminal 2D where I'm sitting while writing this review. And the few are horrendously overpriced.
    Signs are pointing to wrong direction or missing completely. Screens where the departures should be shown do not at the moment show anything at all. All of the seem to be blank. During the two hour wait they have already once changed the gate from one end of the terminal to another.


    General comments: Charles de Gaulle airport is extremely confusing. First of all this airport does not follow the logic applied in nearly all other airport around the world (Moscow is another exception). At Terminal 2 the six separate buildings are labeled so that C follows A, D follows B etc. Arrivals and departures are on same level at each terminal which confuses one even more. When you think you're in departures, the signs say arrivals. And you are still in the right place. If you need to change planes, it's best to check your luggage only one leg at a time. i.e. if you leave e.g. from Rome, check your luggage only to CDG. Then collect your luggage and take it yourself to your next flight. Otherwise you may not see you luggage for days. CDG ha left my luggage behind now four times. And I've only changed planes there five time in total! Confusing, dirty, crowded, rude staff - you name it, Charles de Gaulle has it all. In my opinion this is the absolute worst airport in all of Europe, Northern America and Asia-Pacific.

  • Guest 8th Jun 2008

    Reviewer rating: 0.5 stars


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    Facilities seem totally inadequate for a major airport, and apart from treviso (Ryanair's airport for Venice) it is the worst that i have ever encountered.

  • cfldanderson 14th Sep 2007

    Reviewer rating: 0 stars


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    At Paris Airport the security staff were aggressive to me. I was with 2 children and a grumpy looking security guy gestured rudely to my gold bracelet. I couldn't get my bracelet off with the other free hand as it requires help. I asked if it was necessary as I simply could not do it and the guy became extremely unpleasant, talking to me in French, and then really putting me through the mill. I had to take my shoes off (not an issue for me ever, I prefer safe planes) but then he called over a fe ...

  • savithari 31st May 2006

    Reviewer rating: 0 stars


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    Paris Airport is the worst airport ever. They did not even care about me and my infant child. Baggage accepted as carry-on in Atlanta was treated as check-in only. Even the stroller was asked to be checked in. I have no idea why. Sometimes I wonder if these folks even have a BRAIN.

    They don't even have the courtesy to speak a little English. I am so sorry that Delta has tied up with these people.

    It would be worth paying a little more to via the Germany airport.

  • gotaluvme 1st May 2006

    Reviewer rating: 0.5 stars


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    Charles de Gaulle airport in Paris is something to completely avoid. My wife and I had no idea how bad an airport could be until we had connecting flights here in April 2006. I think they should call this airport "Spaghetti" because of how everything moves here. It is anything but a streamlined and efficient way to get people from place to place.

    Our transatlantic flight landed and taxied it seemed for 15 minutes after going round half the airport and buildings there. It seems that all th ...

  • kHAFJI Rank: Lance Corporal 5th Nov 2004

    Reviewer rating: 2 stars


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    When the French Authorities decided to create Charles de Gaulle airport, the practicalities of the air traveller were relegated to an after-thought, and at the sacrifice of what is referred to as Gallic flair. How many new international airports do you know about where you have to transfer by bus between the terminals, and have to wait 45 minutes for the pleasure? How many new airports do you know about where the roof is totally made of glass and there is insufficient air conditioning or ventila ...

  • dorsetlass Rank: Corporal 3rd Nov 2004

    Reviewer rating: 0 stars


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    Charles de Gaulles is a most foul airport. I flew in from LHR over the Half term holiday, and was met with a dirty, badly run airport, so typical! It never changes.

    The staff are rude and unfriendly.
    The staff member at the RATP desk just shrugged his shoulders when I asked for a Paris Visite ticket.

    In contrast the Roissy Bus service from the airport was fast and comfortable.

    On return to CDG for flight home, we found it difficult to find check in. It was discovered EVENTUALLY after p ...