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| Customer service | 2.8/10   |
|---|---|
| Overall cleanliness | 3.1/10 |
| Value for Money | 3/10 |
| Overall rating | 2.4/10 |
Full review by
trrrudy
on 11th Feb 2008
User Rating : 1
Respect :
0
Good Points: erm...good if you have hours to spend there and want to walk around
Bad Points: just about everything. it's crowded and disorderly and messy. luggages have been left behind in Heathrow (and no where else which surprising considering how I travel at least once a year for the past 18 years)
General comments: terrible airport.
one of the worse I've been to.
I'd rather be in one of those tiny airports where you have to walk to the plane and board.
probably good for people who love airports and don't mind lost luggages and are not in a rush to make it in time to make it to a connecting flight taking off in half an hour.
trrrudy's review and ratings | 113 words
Review by
indikaedi
on 16th Jul 2007
User Rating : 0
Respect :
0
Friends, do not travel through London Heathrow airport. The experiences I got are disgusting.
indikaedi's full review | 77 words
Review by
rosalan
on 14th Apr 2007
User Rating : 3
Respect :
0
Having flown in from several airports in the Middle and Far East, Heathrow gives a poor first image of our country. Compared to Bangkok, Kuala Lumpar, Singapore, Dubai, Bahrain and even third world Denpasser (Bali), Heathrow has what appears to be dirty carpets that are badly mended, walkways that do not work and decor that gives little impression of England's premier airport situated in the capital city of one of the worlds richest countries. I am not proud to arrive at this airport even though ...
rosalan's full review | 116 words
Review by
thuraia
on 1st Jan 2007
User Rating : 1
Respect :
0
The line for making a connection within Terminal 4 was horrendous! It was faster to exit to the arrivals, leave the airport, then check in again on the connecting flight. Reason for such a long line? Carry-on security check was limited to two machines only for all connecting flights, the connection was within the same hallway, no commercial anything inside. To make matters worse there was no instruction or assistance, travellers were not sure if they were standing on the right spot or not. This ...
thuraia's full review | 100 words
Review by
pervin
on 30th Oct 2006
User Rating : 3
Respect :
0
When travelling to London or en route to another location (I fly Abu Dhabi to LAX every year), Heathrow Airport is your only choice, which is too bad too, since the airport is usually overcrowded, dirty and restaurants are limited. I do like the duty free shopping though.
pervin's full review | 96 words
Review by
Dark Willow
expert review 
on 9th Apr 2006
User Rating : 2
Respect :
+1
Heathrow is the nearest of the big airports to London, with the exception of the smaller London City Airport. It also offers a wide choice of airlines, and most of the low cost long haul fares you will find will be routed to/from Heathrow. As such it is the best airport o use if you have a long haul flight and can't afford to pay a premium to route through a frankly more pleasant airport.
Heathrow is terminally overcrowded. 24/7 you will find a heaving crowd and facilities stretched well beyo ...
Dark Willow's full review | 1080 words
Review by
Danc
on 2nd Feb 2006
User Rating : 2
Respect :
0
Heathrow is well located for London travellers but it is old and dated.
Terminal 3 is my vision of hell on earth. No matter what day or time that you go it is packed. The queues are huge. There are simply too many people using this terminal and I suspect that BAA know this. In addition there is always constant building work going on throughout the airport but especially in Terminal 3 which despite any refurbishment still looks tatty, dirty and dated.
The company that runs the car parking f ...
Danc's full review | 227 words
Review by
cp rua
on 13th Sep 2004
User Rating : 8
Respect :
+1
I use Heathrow regularly flying from Dublin and Shannon. Usually quite quick, getting baggage within 10-15 minutes of landing.
Occasionally there have been stacking delays but 20 minutes at the most.
No problems with customs on Irish flights -straight through.
Transport is good - Heathrow express takes 15 mins to Paddington station and costs £13 one way or £25 return for a standard fare ( 1st class £21 &£40, but why you'd need first class for a fifteen min journey is b ...
cp rua's full review | 161 words
Review by
redcloud
on 12th Jul 2004
User Rating : 2
Respect :
-1
I can't understand why so many airlines are desperate to get into Heathrow Airport. Its common place to be held in a 'stack' for hours and then be kept waiting on the ground for a similar time because there are no available stands for the plane to park on.
The airlines that are already present at Heathrow are denied the space for an appropriate size check-in and you therefore have to queue for long periods of time to check-in. You then have to queue for long periods of time to get through sec ...
redcloud's full review | 473 words
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