direct line travel insurance reviews | Watch This Item.

Average Ratings
Value for Money8.5/10
Reviewer Rating8.8/10
Overall Rating6.6/10 Based on 8 ratings
83% Recommended5 out of 6 Reviews
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6- Direct Line Travel Insurance Reviews

  • Full review by
    Guest.
    on 22nd Jun 2009


    User Rating : 3
    Respect : 0

    Good Points: Good value vs other websites

    Bad Points: Terrible websiteOnly method of contact is by telelphoneThe lines close at 9pm GMT

    General comments: Do not bother ordering Direct Line travel insurance via the website. The site is very old fashioned, difficult to follow and compare insurance details across policies and against other companies.I took the time to fill in all the garb to get a quote, then at checkout I clicked complete and the website coughed up an error. Phone lines were closed post 9pm and I flew out the following morning.,Went straight to insure and go. 5 min I was checked out and the policy no. emailed to me and sent to my mobile phone with emergency numbers for my reference. DIrect line don't even have and online / email method of contact. So if the phone is closed you are stuffed
    Guest's review and ratings     | 140 words

  • Review by
    Guest.
    on 26th May 2009


    User Rating : 10
    Respect : 0

    My ipod got nicked, so I got a police report and had it translated. WHen home, I called them, they asked me to send it to them. I did so, and Direct Line paid up the full price I paid a couple of years ago. 10/10.
    Guest's full review     | 70 words

  • Review by
    Trinco Rank: Lance Corporal
    on 11th May 2009


    User Rating : 10
    Respect : 0

    Had been with Direct Line for number of years for Annual Travel insuarance with Winter Sports included. Had to claim recently due to a ski injury, and I was very pleased with their speed and helpfulness in setteling my cliam to the penny in a fast manner. As everone knows ski slope rescues and injuries are expensive and Direct Line covered all of it withought a fuss. You only know about an insuarance company when you need to claim and I am glad I paid the extra few pounds to go with them instead ...
    Trinco's full review     | 134 words

  • Review by
    Trinco Rank: Lance Corporal
    on 11th May 2009


    User Rating : 10
    Respect : 0

    My travel Insuarance including winter sports cover has been with Direct Line the past 3 years. Having had to make a claim recently relating to a ski accident while in France, I was very pleased with all aspects of their cover & service. My claim included -off piste rescue/medical expence/ crutches, all equipment I had to buy (due to an injured knee)/- taxi back to hotel and slope. (quite an amount when added up) All amounts were paid in a timely manner by Direct line, and I was called by them w ...
    Trinco's full review     | 198 words

  • Review by
    jivah
    on 2nd Jan 2009


    User Rating : 10
    Respect : 0

    This is something that happened to me about 4 years ago, and things might have changed since then but it was still an interesting experience. We were travelling in Brazil and had just arrived the house of some friends and went inside to greet everyone. While inside our hire car was stolen from outside the house with everything in it, clothes, cameras the lot. Fortunately I had taken our passports and my laptop out of the car but everything else was in there. On my return I tried to make a claim ...
    jivah's full review     | 236 words

  • Review by
    lewist Rank: Major
    on 8th Mar 2007


    User Rating : 10
    Respect : 0

    We have had Direct Line travel insurance for several years. The reasonable annual premium covered what we needed, including our couple of weeks skiing each year. When my wife became seriously ill, before we went to Boston, they were very efficient and paid out quickly and without fuss. The Call Centre staff were efficient and explained very clearly what we had to do. That's what you need.
    lewist's full review     | 82 words


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