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★★★★★

“good”

Written on: 20/06/2014 by wafi4real (1 review written)

nice experience, was very satisfied with it all… Read Full Review

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★★★★★

“A professional and helpful company to deal with”

Written on: 28/04/2014

I booked a package with Expedia for 4 Adults, but before final payment was made, one of the party was diagnosed with cancer and needed to undergo treatment. I telephoned Expedia to cancel the trip and was told that I needed to pay the full amount before cancelling. They told me that we would get the hotel and transport vouchers payment back, but only part of the airline taxes (£79 per person) which I had agreed to when I originally booked - I could have paid extra to the airline for more… Read Full Review

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★★★★★

“Booking flight & hotel combo for family holiday in Taipei”

Written on: 16/04/2014 by comdrjeff (1 review written)

Had an issue with airline booking of meals, baggage & checkin. Expedia online help desk helped me resolve it in seconds. The trip went on smoothly without any issues & Expedia delivered whatever was promised. Thank you so much Expedia… Read Full Review

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★★★★★

“Easy fix, thanks Expedia”

Written on: 17/02/2014 by ButtonsHughes (1 review written)

Just spoke to JJ at expedia. United has cancelled their flights to Thunder Bay as of April 24th 2014, which meant we could leave, but our flight back no longer exists. It was a smooth fix as JJ re-booked our flight from Chicago. Normally, this wouldn't promt such a positive review as Expedia simply met an expectation by fixing this detail, however the agent was friendly, funny and helpful. It was nice to talk to someone with a personality who made the transaction pretty stress free… Read Full Review

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Donotuseexpedia's Response to ButtonsHughes's Review

Written on: 31/03/2014

You appear to be the luckiest person on earth. My experience with Expedia "customer support" has caused immense stress, a massive phone bill and possibly ruined my holiday. I have been trying to contact them for weeks to solve a flight issue but get constantly put on hold. I finally managed to get through to a non English speaking Indian call centre and they put me on hold again! 30 minutes later I had to hang up because he clearly could not be bothered to come back and help me. I have found their customer service to be disgusting and would warn people to NEVER EVER risk using the Expedia website.

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★★★★★

“Easy fast service”

Written on: 10/12/2013 by acurajonesey (2 reviews written)

I am happy with this online ticketing website. I booked a flight with no problems. Have been checking some previous reviews, hopefully i do not encounter a problem later on… Read Full Review

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★★★★★

“Need a good Hotel in a rush in Costa Rica”

Written on: 20/09/2013

We arrived at a "rustic hotel" in Costa Rica on a wonderful Rain Forest reserve, but realized immediately that we could not remain more than two days without air conditioning and hot water. I went on-line to Expedia, found the incredible Hotel Bougainvillea close to the airport for our return trip and at a very reasonable price. I was able to book, pay and have our rooms waiting for our arrival two days later within 20 minutes! We were delighted with the hotel, the food and the service. We… Read Full Review

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★★★★★

“Had A Fantastic Experience!”

Written on: 20/09/2013 by Erikarene1 (1 review written)

Really enjoyed our stay here. Hotel staff and management really know how to treat their guests :)excellent accommodations , theirs laundry units for your convenience! So awesome, really liked that. Our room was very roomy and had a great air conditioner for the scorching summer heat, stayed nice and cool. They have a great continental breakfast where you can make your own waffles!! Yummy :) their pool is very relaxing and the perfect temperature. I would definitely recommend staying at the… Read Full Review

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★★★★★

“Best Holiday Site”

Written on: 06/06/2013 by bankruptcyclinic (2 reviews written)

Always use them for my holidays as they are easy to use and usually offer the best price. Could do with a feed from trip advisor and to accept more payment options such as amez… Read Full Review

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★★★★★

“Trip to New York”

Written on: 08/01/2013 by Wendyp123 (3 reviews written)

I booked through Expedia to travel to New York on the recommendation of a friend. I found them to be very helpful on the telephone, and when I gave my print out in at the airport everything went smoothly. In New York the hotel was really good and they upgraded my room. Al I had to do was give them my Expedia reference number. I found the service from Expedia to be excelllent… Read Full Review

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★★★★★

“Great trip to Vegas”

Written on: 21/11/2012

Expedia were awesome......they have some great fares with BA direct from London and I got a free night at the hotel… Read Full Review

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★★★★★

“Excellent Hotel”

Written on: 17/10/2012

The moment I entered ITC Rajputana, we were warmly received. The hotel staff at the receiption helped us for a fast checkin and we were escorted to our rooms and explained the features of the room and the facilities available. We had a great time and especially, I do not want to miss saying the Thai food was excellent… Read Full Review

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★★★★★

“Comfort inn Abilene”

Written on: 21/07/2012

Great hotel, very accommodating, friendly staff with a different, complimentary breakfast every morning. I would highly recommend this hotel to anyone staying for any length of time! … Read Full Review

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★★★★★

“Last Minute Hotel Stay Turned Out Wonderful”

Written on: 07/05/2012 by lonealaskangypsy (1 review written)

I've had quite a few 'interesting' experiences with other major travel planning websites. On my last trip to Honolulu I booked with a different company and arrived at a terribly grungy hotel. Immidiately I got online and searched for an alternative. I decided to try Expedia- for a last minute room reservation in Hawaii they had pretty good prices. I paid $200.00 a night (with tax included) for my room. All I asked was for a king bed. When I got to the hotel I was pleasantly surprised to learn I… Read Full Review

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★★★★★

“Great Service”

Written on: 12/04/2012 by lalaaboutdogs (2 reviews written)

I booked through Expedia a trip to Paris for a surprise for my husband's 40th. I booked the Shuttle Taxi service from Orly airport to hotel and back. however when we got there the taxi service did not turn up. We contacted them immediately and also had the help from the Orly Airport Help Desk to talk to the company and pick us up. However they did not turn up and when I finally lost it and demanded a refund the shuttle company said they had sent someone and we wont there but we had not moved… Read Full Review

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★★★★★

“My relaxing stay”

Written on: 04/01/2012 by ahollis47 (1 review written)

had a wonderful stay at the Marriott Buttes in Tempe. My greeting when I arrived for the Insight Bowl was absolutly wonderful. My hotel room was so amazing that I can't wait to return one day. To top it off a complimentary breakfast vocher was under my door before I checked out. WOW!!! It pays to be nice. Thanks Marriot Buttes for a wonderful stay. HAPPY NEW YEAR! A. Hollis… Read Full Review

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★★★★★

“No issues so far!”

Written on: 28/10/2011 by jules789 (1 review written)

I've used Expedia 3 times so far and not had a problem yet. I find the website very easy to use and fiddle about with dates etc, the prices are pretty good and if the prices change they inform you before you start the booking process. I've had 3 lovely holidays with them so far and will continue to use them. The reason I knew about Expedia is because they were recommended to me, and I would recommend them to anyone else… Read Full Review

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★★★★★

“Ultra surprised at the negative reviews!!”

Written on: 05/10/2011 by SimonaB (2 reviews written)

I have been using Expedia for many years. Pleasure as well as business and must have booked hundreds of hotels & flights via Expedia. Not once have I had a problem - ever! I've often had to change or amend a booking - the process is simple and hassle free. In case of a refund, I've never had a problem either. I'm astound at all the negative feedback. As I say, I've made literally hundreds of bookings through Expedia for over 7 years. No hassle. And I'll happily recommend and keep on using… Read Full Review

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★★★★★

“I'm not an expedia agent:) Before i booked my tickets...”

Written on: 03/03/2011

I'm not an expedia agent:) Before i booked my tickets to Kazakhstan from NYC i thoroughly read all the reviews and i was ready to deal with the most awful company. The thing is i had to cancel my flight twice. First time they returned money within 48 hours, the 2nd time they promised to return money within 2-3 weeks, i had no hope to receive it but got it back in 2 weeks. You may believe it or not, but I'm happy. Employees were polite. The flight was cheap but it was what i was looking for… Read Full Review

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★★★★★

“Whilst travelling Route 66 we stayed at Sandia Peak...”

Written on: 10/10/2010

Whilst travelling Route 66 we stayed at Sandia Peak Inn in Albuquerque NM. We stayed two nights and would recommend to any travellers. Good location and very good, clean accommodation. Very friendly and inviting Managers. Thank you Gay & Mark from Australia… Read Full Review

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★★★★★

“On a recent vacation to Italy Sept 2010 we had the...”

Written on: 29/09/2010

On a recent vacation to Italy Sept 2010 we had the pleasure of staying at the Hotel Berchielli in Florence. This hotel far exceeded our expectations. the hotel room was spacious, very very clean and nicely decorated. The hallways were quiet, no bangng of doors during the night. The breakfast which was included in the room price was wonderful. The staff at this Hotel obviously like ther jobs, they were so helpful and so nice, every request was received with a smile and was taken care of right… Read Full Review

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