Expedia Reviews - www.expedia.com

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★☆☆☆☆

“No Responsibility”

Written on: 07/12/2016 by 484Brennan (1 review written)

Missed a connection due to an hour layover in Ft Laud having to exit one terminal and bus to another, go through security again! Expedia sold the tickets, but says they have no responsibility for selling an impossible connection. Silver Air blames Jet Blue, Jet Blue blames Silver Air. Disgusted. … Read Full Review

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★☆☆☆☆

“Horrible experiance”

Written on: 19/11/2016 by AustinMcGarry12 (1 review written)

Booked a hotel room and was over charged $500 When I contacted them of course you don't get someone who can speak English. Credited us $280 out of $500 and gave us a $100 credit on our account. Tried to book another room later and use this so called credit and they wanted to charge us $255 after getting the credit for a room that I booked directly with the hotel for $119. Never use them. … Read Full Review

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★☆☆☆☆

“TOTAL LACK OF SERVICE .”

Written on: 10/11/2016 by thailandhomestay (1 review written)

applies FOR CLIENTS USING THAILAND EXPEDIA . As a new partner with 30 yrs experience in tourism & property letting through countless agents world wide , i have never come across such a pathetic attempt at being a service providing team as that of Thailand's. IF THE RESPONSE BOOKING CLIENTS receive is anything like what we as owners receive God help us all ! Pictures fail to down load ,promotions fail to down load ,and staff there either have no grasp of English or a total show of apathy… Read Full Review

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★☆☆☆☆

“Refuses refund per their policy, double billed”

Written on: 24/10/2016 by seprice11115 (1 review written)

Don't book anything via Expedia. They charge your credit cards as soon as reservations are made. If they make error, you will be given a run a round even when they give you confirmation a full refund is due and you will have it with in 7 business days charged back to card. They blame hotels for their error. After this trouble, Please do use their site to find hotels, plane tickets and the like, then call for your reservations personally, you get the same price as you would thru Expedia or any… Read Full Review

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★☆☆☆☆

“Did not honer price guarantee”

Written on: 06/10/2016 by Zackeryx91 (1 review written)

I found the identical flight I booked eight hours later with a lower price and they claim it was a different flight. They are very dishonest… Read Full Review

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★☆☆☆☆

“Worst company ever.worst management ”

Written on: 05/10/2016 by Zaria379 (1 review written)

After booking whole flight one sector from daresalam to Nairobi was removed telling us that local lag is not available. Later on same lag was made available in a cheaper price to other customers… Read Full Review

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★☆☆☆☆

“Warning”

Written on: 22/09/2016 by hfBuckley370 (1 review written)

Warning do not book on Expedia any airline trips you will get ripped off you will have to pay extra for your seats through the airlines just book through the airlines themself… Read Full Review

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★☆☆☆☆

“Expedia has no heart!!!”

Written on: 09/09/2016 by jk1977 (1 review written)

This is a review for my whole Expedia experience. I booked flights and a car 2 days ago to visit my sick grandmother and now found out that she only has a few days left to live. They wont let me change my flights with out it costing me an extra $4,751 which I don't have. So as of now I will be visiting her a month after she dies. Thanks Expedia. I will never use this company again or ever recommend anyone use it. This review will be going on multiple websites for a company that doesn't have a… Read Full Review

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★☆☆☆☆

“Awful!”

Written on: 06/09/2016 by Wooten472 (1 review written)

They just take your money and don't provide flight tickets… Read Full Review

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★☆☆☆☆

“cancelled reservation”

Written on: 26/08/2016 by ErickTennant (1 review written)

I confirmed a hotel reservation through Expedia for August 23, 2016 in Grand Junction CO. AT 7.33 pm we called the hotel to confirm our late arrival, A little after 9 pm we arrived only to find out our reservation was cancelled supposeably by Expedia according to the hotel, even though we had confirmed the reservation earlier. We called expedia 3 times and the only info we obtain before being dropped 3 times was that we had cancelled the reservation, which was not true. I don't know how and… Read Full Review

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★☆☆☆☆

“Never EVER again!!!”

Written on: 25/08/2016 by xrButcher356 (1 review written)

There are not enough characters allowed for me to explain about the heartache and stress I have gone through with my booking for my trip via expedia.com. I should not be this stressed out leading up to what should have been a relaxing vacation. I travel as a hobby so I know what true customer service is. Please stay far away from this company unless it's a quick online booking for flight only. Everything has gone wrong. PLEASE save yourself! The reps give different information, they lie, they… Read Full Review

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★☆☆☆☆

“Stay away ”

Written on: 04/08/2016 by Zoe84 (1 review written)

We tried to book a holiday today , Expedia have taken the money out of our account 3 times now and we still do not have a hoilday . I have called them 4 times now and been told the managers are busy I don't believe this to be true . When I spoke to a different person from Expedia they have said the holiday has gone so I have paid for a holiday 3 times and someone else has booked it too . The staff are incompetent and there are obviously a lot more people unhappy as I have been talking and… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 03/08/2016 by DeclanShea (1 review written)

Shocking service. Flights re-arranged just hours before scheduled to depart. Suggested change would have resulted in 14 hour lay over. Terrible customer service. How long until my refund? … Read Full Review

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★☆☆☆☆

“Never booking with Expedia Again!”

Written on: 02/08/2016 by Awallis (1 review written)

Really not happy with the service provided by Expedia. First of all one of your agents answered the phone quite quickly which I was happy with.. so I explained my problem and your agent put me on hold for 20MINS! Then another agent answered the phone asking how they can help today... I was on hold for a pointless 20mins. Second I was on the phone to the agent for a further 1 hour and 20MINS, and they came back to me to advise that KLM(airline) was closed, when in fact they were not closed as my… Read Full Review

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★☆☆☆☆

“6 hours on hold”

Written on: 31/07/2016

Rebooking equals disaster I had to cancel a trip to India, booked on a United flight. I was able to cancel the flight fine, and even get credit for another United flight.... Then it became ugly. Four months later, I tried to use the credit to go to Granada, Spain. United doesn't fly into Granada... Told by 3 different agents to pick a different day or destination. I cannot pick a different day, and apparently the customer service reps have no common sense or the system is so outdated that a… Read Full Review

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★☆☆☆☆

“the left hand doesn,t know what right hand doing!!!!”

Written on: 09/07/2016 by lancashire123 (1 review written)

hopeless! booked a reservation for 8 nights in a hotel in Sri Lanka, Hotel manager email me to inform me he was fully booked for the date i request. now i wasn't happy that he got in touch with me and not Expedia they had no right giving my email to the hotel because any correspondence should have been made to expedia and not me. But to make matters worse expedia when you rang them would put you on hold for a least 20 mins while they rang to confirm the changes to the booking with the hotel… Read Full Review

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★☆☆☆☆

“NEVER GAVE ME MY REFUND”

Written on: 30/06/2016 by aapapa (1 review written)

Absolutely appalled. They have owed me a refund for months now. I have called multiple times, emailed multiple times and they keep saying "5-7 business days" and appolgising yet the refund has not been credited in my account and the worst part about it is I have spent now £20 in phone charges just trying to get a hold of them. I am really frustrated and disgusted at this service NEVER USE IT go for Booking.com all the time… Read Full Review

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★☆☆☆☆

“Unprofessional Company! Useless Customer Service!”

Written on: 20/06/2016 by BlakeThomson374 (1 review written)

A couple of weeks ago, I booked a return flight ticket from Copenhagen(CPH) to Istanbul Sabiha Airport(SAW) for August 2016 onExpedia.co.uk. My original plan was flying Copenhagen from London on Friday 29'th July, spending there the weekend with some close friends and flying Istanbul on the 1'st of August. On Monday last week I received a call along with an email saying that "the airline company has cancelled your outbound flight to Istanbul on the 1'st of August because of operational… Read Full Review

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★☆☆☆☆

“recent daughter wedding may 2016”

Written on: 13/06/2016 by baca1234 (1 review written)

Extremely bad experience with management including the owner and quality of food., Go elsewhere like hotel hershey or the four season where you are treated like royalty and where managent is professional in handling complaints. Unfortunately also i read too late the salmonella outbreak 1n 2008 at the employee christmas party where 11 out of 50 people got sick, you can find this on the internet because if i had read this i would never have had my daughter wedding reception here. Go elsewhere… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 12/06/2016 by Zidanz (1 review written)

I have booked two business class tickets form London to Seoul and received conformation email at the same day. But when I arrived at airport, the airline staff said the tickets had already been cancelled. Because Expedia did not pay the money to them. I have call my bank and they said the money has already been charged from my account. When I calling customer service of expidia, the officer try to help me get a new tickets. But there is no seats available at that time. My whole journey is… Read Full Review

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