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Written on: 27/07/2013 by Dan83 (0 reviews written)
Having purchased a Sony VAIO directly from the Sony online store I assumed I was buying into a premium brand and would benefit from the quality and service that should entail. Unfortunately, having only had the VAIO for 6 weeks and only having used it a few times it has become apparent that there is an intermittent hardware fault related to its WIFI. Having searched the forums it appears to be a known and relatively common issue. I advised Sony of my problem and requested a… Read Full Review
Written on: 26/05/2013
I am disapointed with the repair centre I bought a phone for my 21 birthday the ammount £189.99 it my birthday phone4u that ok and they were very nice people but after a while of having the phone the charger didnt work and the phone cept getting really hot to touch I took it back to phone4u and they had a look at it and told me that the didnt work the connection bit appeared not to be in the phone but they didnt know why the phone kept boiling hot they told me to give it to the repair… Read Full Review
Written on: 11/05/2013
I bought a SONY xpriaV at SONY CENTRE, JURONG POINT, Singapore for $589 on Friday night 9’O clock. For this price, the sales man gave build up that the price is $689 but, now they are giving offer price. I also trusted them and bought a phone. The next morning I went to IMM Singapore with my friend for purchase some thing. On the way I saw SONY STORE at IMM. We entered and just asked them that What is the Price of SONY Xperia V. He told $528 sir. I shocked. Because that lost night I paid… Read Full Review
Written on: 06/11/2012
6 months ago I was looking round everywhere for a Sony Nex 5n camera. I finally decided on Digital Camera Warehouse, but was told their was delays because of flooding in Asia. So I waited for a month, at which time I decided to buy a tv. I went to the Sony Center in Melbourne CDB & found out they were selling as low as half price because of new stock & models coming in. I bought their best Surround Sound System & their best 55 inch LED tv for $2,420, when originally the sound system was $799… Read Full Review
Written on: 12/11/2011
I went into the sony centre in Shawlands Glasgow to pick up a sony smart offers claim form as directed by the sony website and was refused it as i had not purchased the item from them. I was told I had to download from their website when i queried that the same website said I could pick it up instore they said they would have to check themselves. When I phoned later to tell them I double checked the website myself they hung up on me even though I was perfectly polite about it I find this… Read Full Review
Written on: 14/10/2011
The product is great, Sony is a quality product. However, this shop has poor service. Took 4 visits to get my promised 2 year guarantee registered. Promised one year free Mcafee software. Keep getting excuses like we have had to re-order, so you will get it after your free 30 day period has run out - (I'm not confident!)… Read Full Review
Written on: 20/07/2010 by Frosteee (69 reviews written)
I recently bought a Sony Digital Photo Frame at the Sony Centre in Putney. I've never bought a product from a Sony Centre before as it always seem expensive but their current sale (July 2010) seems to offer better value thatn some online specialists.
The shop in Putney is nicely laid out and the products look great. Sadly you can't try all the products as a few are hidden in glass display cabinets.
The staff are reasonably attentive and polite but definitely there to make a sale -… Read Full Review
Written on: 26/10/2008
My personal experience was with Sony Centre Oxford - woeful after sales support - fobbed off left right and centre. Promises of help, promises that things were being sorted out - then and many telephone call later " nothing! I can't vouch for other Sony Centres but I will never darken the doors of Oxford's Sony Centre and I'd advise the same to anyone thinking of buying there. Try Richer Sounds or Dixons.
Richer Sounds pride themselves in good pre and after sales service, I ' ve purchased… Read Full Review
Written on: 07/10/2008 by Mark rhe Harp (6 reviews written)
I visited the new Cheltenham branch yesterday - to be kept waiting ages while three staff were apparently not busy enough to do anything useful but too busy to serve me. When I finally got served, i was told that the item I wanted was "in the shop downstairs". I didn't realise that the shop had two levels as I entered the arcade on the first floor - there was nothing in the shop to suggest there was another part of the store (not even a staircase - you have to go out, down the escalator and… Read Full Review
Written on: 19/12/2007
Every now and again I loose myself in a long gaze, full of desire and wanting behavior at the Manchester Sony Centre. I'd love to go in one day and just spend like 2000 or 3000 pound on a good home cinema system, get it installed and just blast some great action movie or concert out of it at home ... but with the prices at Sony it will probably remain just one thing: a dream… Read Full Review
" Excellent Quality Apple stuff " Read More
" Short guarantee life! " Read More
Written by Ryansnail
" Very poor after sales experience which ignores consumer law " Read More
Written by Dan83
" Disappointing " Read More
Written by Terry-77
" Good service - but... " Read More
Written by pullenuk