Alamo Car Hire Reviews - www.alamo.co.uk

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Latest Reviews

“Easy to use - clear and concise with great prices”

Written on: 24/04/2015 by Rolandl421 (1 review written)

Unlike some other car rental companies websites, I found the Alamo site to be very easy to navigate and had excellent prices for my needs… Read Full Review

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“Very easy to operate”

Written on: 22/04/2015 by 498Hicks (1 review written)

Very easy to book the car and pay on-line, Now start expecting my travel, hope this will be a wonderful experience for my family and myself… Read Full Review

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“Quick and easy”

Written on: 21/04/2015 by eastyorkshire3 (1 review written)

We found the website and the form to fill in not only easy but really quick as well. It was so simple and clear that I could have let the wife do it !! Well done Alamo, lets hope that you can now deliver as well. I look forward to the collection and if it goes as smoothly as the application then it will be a great start to our holidays… Read Full Review

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“Two great reservations so far - Fingers crossed for #3”

Written on: 20/04/2015

We've had two good experiences with Alamo in San Diego and SFO and will probably choose them by default from now on. The staff we have encountered have been keen to help and the cars have been cleaned properly. We've tried others and had varied experiences. Some dirty cars and we've found the yellow company to be much more expensive than Alamo. All you want is friendly service, an efficient pick-up and drop-off, good prices and maybe a smile and so far, so good… Read Full Review

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“simple, quick and very competitive. ”

Written on: 18/04/2015 by Camryn263 (1 review written)

Cheapest I found with same service… Read Full Review

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“Easy booking on Alamo site”

Written on: 17/04/2015 by Lake471 (1 review written)

Booked online quick and easy. My experience with Alamo means I always use them for my US car hire bookings, I would recommend them to all my friends and family… Read Full Review

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“Orlando's Best Rental”

Written on: 15/04/2015

Usually book with Alamo find them very good, great service. Nothing to much trouble. Would and do recommend to friends and Renters fo our Villa in Davenport… Read Full Review

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“on line Reservation experience”

Written on: 15/04/2015

The website was extremely easy to follow, explanations were clear and the whole process took less than 10 minutes. I would certainly recommend Alamo to friends and family… Read Full Review

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“Clear and simple”

Written on: 12/04/2015 by Smart142 (1 review written)

After hours of comparing sites the site was easy to use and everything is included. Took advantage of free additional driver offer so no hidden costs to contend with when we arrive. Couldn't find the fuel policy very easily but did manage to after a bit of searching. We have used Alamo before and were pleased with our experience. Fingers crossed for a great trip in August!… Read Full Review

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“great value and easy to use site”

Written on: 06/04/2015 by Kassandraa461 (1 review written)

Just booked our trip to america and got a great deal on car hire. Under £500 for 2 weeks with 3 drivers and insurance all covered! Used before and will use again!… Read Full Review

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“Fantastic group of people.”

Written on: 06/04/2015 by SaniyahCowan301 (1 review written)

Always welcoming and have our interest at heart. Great customer experience in the seven years shopping with Alamo Tampa. Quality and reliable cars, clean and in first class order… Read Full Review

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“Always Good”

Written on: 06/04/2015 by Reeves448 (1 review written)

I have been renting cars from Alamo for trips to the US for around 20 years now. I have never had any trouble whatsoever and every single staff member I have met has always been very helpful and courteous. I have rented in lots of different states and dropped cars off in different states, the process has always been so smooth and simple. I would always recommend Alamo to anyone travelling to the States from the UK… Read Full Review

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“Alamo internet booking review”

Written on: 06/04/2015 by hkHumphrey139 (1 review written)

Website is easy to use but had a problem with changing the reservation. Amendment requirement was carried out but the payment requested was for the full amount and not the additonal changes so I had to cancel the booking and reserve again. It would be useful to have an on-line assistant to call for any issues during bookings and the details of the discussion emailed (some other websites have this service and it is very useful)… Read Full Review

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Alamocares's Comment

Written on: 07/04/2015

If you would like to discuss this further with us please email us with your contact information, the exact branch location and any other details. Please reference 150407-002139. -Tatiana

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“Would not accept my voucher code”

Written on: 05/04/2015 by E5SYP (1 review written)

I had a 10% off voucher code to use for my reservation of VCode1. Every time I tried to use this code it would be accepted and the price reflected this so it must be a valid code but after I entered payment details and pressed to complete the booking an error message of booking failed came up. This has happend for the last two days. The code is only valid up until today so i have not been able to take advantage of this. I have still booked with Alamo as we wanted to collect the car from the… Read Full Review

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Alamocares's Response to E5SYP's Review

Written on: 07/04/2015

Thank you for bringing this to our attention. Please send us a detailed email with complete details such as: contact information, reservation/rental agreement number and any other details. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. Refefrence #150407-002068. -Tatiana

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“Great service”

Written on: 04/04/2015

used many times never been disappointed… Read Full Review

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“Not Alamo at all”

Written on: 04/04/2015 by Mills248 (1 review written)

I hired a car through Alamo to be collected at Florence airport. All my paperwork including the voucher to collect the car confirmed the hire agreement was with Alamo. However there was no Alamo desk at Florence and after much searching my agreement had been sub-contracted to Maggiore. Had I wanted to hire from Maggiore I would had done so direct. At no time during the period from booking to collecting the car did Alamo advise they did not have an office at Florence airport. There was no… Read Full Review

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Alamocares's Comment

Written on: 07/04/2015

Thank you for bringing this to our attention. Please send us a detailed email with complete details such as: contact information, reservation/rental agreement number and reference #150407-002295. As customer service is of the utmost importance, we would like to look further into this situation for you. Thanks for posting and we look forward to hearing from you soon. -Tatiana

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“Online Hire car Rental ”

Written on: 01/04/2015 by NicholasAlexander (1 review written)

I use Alamo all the time from LAX, I have always had perfect service, car quality, and Sat-Navs are brilliant, I won't use anybody else. Online booking is SO easy… Read Full Review

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Alamocares's Comment

Written on: 01/04/2015

Thank you for the wonderful compliment. We are so lucky to have you as a loyal customer of ours. I will pass the wonderful news on to the LAX's Regional Office. -Tatiana

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“I would recommend, but with reservations”

Written on: 01/04/2015 by kmMacPherson18 (1 review written)

I wanted to modify an existing booking to add a sat nav. I am not very good with computers and it seemed as though I was having to start again, choosing the car size etc when all I wanted to do was add a sat nav. I phoned your UK helpline and spoke to a lady who was friendly and polite, but who explained that she couldn't modify the booking as I had already paid. She suggested that I ask for a sat nav when I collect the car, but as I don't know where I will be going that is going to be real… Read Full Review

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Alamocares's Comment

Written on: 01/04/2015

Thank you for the feedback. I will pass this information to our Alamo web feedback team. -Tatiana

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“Very good website”

Written on: 31/03/2015 by vkGreen96 (1 review written)

I have used Alamo for many years now and I hope to go on using Alamo… Read Full Review

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“easy to use”

Written on: 29/03/2015 by monkey147 (1 review written)

cant fault the alamo website,easy to use and only took a few minutes from start to finish… Read Full Review

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