Alamo Car Hire Reviews - www.alamo.co.uk

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Latest Reviews

“Finally a system that gave all the answers, Thank you”

Written on: 21/05/2016

Having spent the day trying to get a quote with unlimited mileage included in the quote, I succeeded with Alamo. Booking pre-paid, I got a very competitive rate with optional upgrades for a minimal extra and an extra day thrown in for the same rate... Thank you, highly recommendable… Read Full Review

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“Alamo car rental please don't trust”

Written on: 20/05/2016 by artisonckulis (1 review written)

I having a bad experience with this company. I went with my family for holiday to Amsterdam. We rented a small economy class FIAT. They provide me a car half dirty and with lots of scratches. We try to record them all but they was to many to count. One of staff members apparently pretended to record them all. When we return this car back to the office they find very small 2 cm scratch and told us to signed a paper that we see this scratch.As i did not recognise it I write a comment dot know… Read Full Review

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“Booking for Washington made in UK”

Written on: 20/05/2016 by HolmburyGuy (1 review written)

This refers only to the booking process which is the easiest I came across in the search. It was also one of the cheapest. All information is easy to access and all charges and their exact cover are given clearly. Very good experience. Will review the hire when it is finished… Read Full Review

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“Simple Easy and Fast Booking Online”

Written on: 19/05/2016 by RigobertoBowers (1 review written)

As a returning visitor using this car hire company I booked via another website for the best deals but I decided to go direct to the website and book direct as I have been trying to book online for the past hour with no job and hiccups - the website was fast and easy to book… Read Full Review

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“Excited ”

Written on: 18/05/2016

Very easy clear website to use and carry out a booking would recommend to anybody as usually I struggle to negotiate my way around forms… Read Full Review

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“Excellent service at check-in - but not when you get lost!”

Written on: 16/05/2016 by PSpen (2 reviews written)

I've used Alamo three times since September 2015, the latest experience of which was this weekend just gone. Check-in was excellent with the lovely Paula at Boston Logan airport, although the Kia Rio car was disappointingly average (would have loved a Bug like I had last time!). However, when we got lost on the return trip to the airport due to the GPS failing us yesterday, the man we called at the location was very unhelpful, had no local knowledge to assist us in getting back on the 1A road… Read Full Review

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“Excellent service”

Written on: 15/05/2016 by Daly1990 (1 review written)

I have used almost numerous times over the past 5 years,the check in has always been quick & straightforward which is how you want it you be after along flight,they have always been polite & helpful I would definitely recommend them.to others… Read Full Review

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“Great UK Offer”

Written on: 13/05/2016 by 1994Jackson (1 review written)

Really appreciated this offer for UK customers which includes a free additional driver. Website easy to use. Always confident that Alamo is going to give me a great car at the best price. … Read Full Review

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“Fab”

Written on: 13/05/2016 by Mirandavv108 (1 review written)

Great website, We've use Alamo loads and think they are the best value for money. The website is easy to use and once you arrive the service is fantastic… Read Full Review

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“Been using Alamo for a few years great service”

Written on: 12/05/2016

Been using Alamo for a few years great service… Read Full Review

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“Pleasant and easy”

Written on: 09/05/2016 by Kell1963 (1 review written)

I used Alamo in August and September 2015 and was very impressed with all the staff at the front desk and behind the scenes. I could not fault the professionalism and helpful manor from beginning to end… Read Full Review

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“Great Service”

Written on: 09/05/2016 by Edwardv287 (1 review written)

The ability to check in and skip the normally huge queues at LAS and go straight to the car is a great benefit, takes the stress out of the rental, thank you Alamo… Read Full Review

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“No hassle service”

Written on: 08/05/2016 by Willowi176 (1 review written)

I've used Alamo a few times now and I like the pre pay when booking in the uk. Happy with the service, but watch out for what car you pick, I booked a compact my first time to Orlando and you just check in and off u go, so I selected what I supposed looked like a compact, but I picked a level up and it was added to my card. So know what car your getting into ;) as it was my first time and I pointed out a few problems with what happened, Alamo refunded me ;) so all is good - one more point, I… Read Full Review

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“on line problem”

Written on: 07/05/2016 by leibman (1 review written)

every time I entered new info in kept on changing the rental to the upgraded amount Had to re do about 5 times… Read Full Review

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“insider does not work keep getting offers cant use them ”

Written on: 07/05/2016 by KamilaJohnson (1 review written)

joined insiders cant get it to work despite changing password and user id all the offers you send are useless as you cant use them .no phone no to ask to remedy this or ask simple questions , so what customer service … Read Full Review

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“peace of mind with alamo”

Written on: 05/05/2016

having used Alamo on our last 2 visits before this one we have always found them helpful and professional… Read Full Review

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“Simple Booking”

Written on: 05/05/2016 by Lambvs40 (1 review written)

Very easy and clear booking process with clear pricing… Read Full Review

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“Excellent Service”

Written on: 03/05/2016 by DOGROUGH (1 review written)

We decided to use Alamo after reading the good reviews. We hired a car from Malaga airport. The agent, was pleasant, efficient and the whole process was professional. They were not pushy trying to sell additional insurance. We had already purchased our own additional insurance to cover loss of keys, damage to undercarriage, breakdown etc. in the UK. The car was new and clean. No problems when we returned the car either, the agent again was so friendly and professional. Well done Alamo we will… Read Full Review

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“Simple, easy website”

Written on: 02/05/2016

I have just booked a car for a holiday in the US in September 2016. Picking up the car in Arizona and returning it to San Francisco. The website was simple to use and I was able to check out various scenarios of collection and drop-off and different types of car. The costs are clearly stated up front, especially the one-way charge. Many other hire companies don't disclose that until you have got to the point of paying. One additional driver is free too. I haven't used Alamo before so I can't… Read Full Review

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“Vehicle booking made easy”

Written on: 23/04/2016 by JulietteAllen310 (1 review written)

Booking process very easy One thing that could be helpful in my case would be a dialogue box with the flight number to be used as in my case I land late on the 25th but will be collecting the car on the 26th, therefore the flight number is irrelevant. … Read Full Review

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