Alamo Car Hire Reviews - www.alamo.co.uk

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Latest Reviews

“Too much pressure to upgrade”

Written on: 29/07/2015 by Ianstorey (1 review written)

We have a house in Orlando which we own with 9 other couples so we come to Orlando for 1 month every year. Everyone hires their cars from Alamo so a car is on hire throughout the year. Every time we come to the desk at Orlando airport we get pressured to upgrade. I have tried to turn the tables on a number of occasions to get an upgrade for free but have been met with a smirk and a shrug. I have even suggested that an upgrade would help to cement British and American relations but to no avail… Read Full Review

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“GREAT VALUE DEAL”

Written on: 29/07/2015 by 95Medeiros (1 review written)

EASY WEBSITE TO NAVIGATE, VERY USER FRIENDLY AND WITH LOTS OF CHOICE OF VEHICLES. THE PRICE WAS GREAT VALUE EVEN BEFORE THE BRITT GUIDE DISCOUNT BUT THAT ON TOP SEALED THE DEAL. WE COMPARED SEVERAL DIFFERENT HIRE COMPANIES BUT ALAMO WAS DEFINITELY THE BEST. I CAN'T COMMENT ON THIS HIRE YET AS WE HAVEN'T USED IT YET BUT PREVIOUS HIRE'S WITH ALAMO ALWAYS WENT SMOOTHLY SO I AM HOPING THIS ONE WILL TOO!… Read Full Review

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“Simple and straightforward. The online booking...”

Written on: 28/07/2015 by Elian351 (1 review written)

Simple and straightforward. The online booking procedure was fast and uncomplicated and the pricing clear and unambiguous… Read Full Review

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“It's OK when things work...”

Written on: 28/07/2015

The Alamo for Brits car rental rates looked excellent and I was encouraged by the clear, no nonsense website and car package. Trying to book was a different matter. I went through everything, all addresses, cc details etc online, before being told I couldn't order at this time. I tried for 3 days running, no success. Then I rang the phone number for help and was put through what seemed to be an Asian call centre somewhere. Their English was not good but eventually they understood me and I was… Read Full Review

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“Easy and pleasant experience”

Written on: 27/07/2015 by Northernbelle412 (1 review written)

My first time hiring/driving a car in America. Booking (and later amending) my hire car online was easy and very straight forward. We picked the car up and everything went very smoothly. Everyone was very helpful and pleasant and even upgraded us for free. Beautiful car which was lovely and clean. Would definitely recommend Alamo and will certainly use again… Read Full Review

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“Easy to use, great service and price”

Written on: 27/07/2015 by Luka1980 (1 review written)

Excellent service and price. Lovely people delivering a high standard of customer care. Will definitely use again… Read Full Review

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“Great service”

Written on: 26/07/2015 by Teresa153 (1 review written)

The online website is very easy to navigate and easy to understand. Its very clear to see what's included in the price and all cars are listed to help you choose the car you want by comparing the prices. It only takes a few minutes to complete your booking and the e-mail confirmation comes through instantly. I was able to go straight into my booking and do online check in. I would definitely use this service again… Read Full Review

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“Easy to do”

Written on: 26/07/2015 by AndyColeman (1 review written)

Very easy to book the car I have 2 complaints though, I get a free additional driver but it does not tell me how to enter the details of this driver and secondly your fuel policy is not explained under the heading there is no entry… Read Full Review

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“So easy!”

Written on: 24/07/2015

I always find booking direct with Alamo is easy, with a good selection of vehicle specs and the service on collection and return has always been very good. Just one small niggle this time as the opening screen suggested that a saving of up to 9% could be made by paying at the time of booking and my saving resulted in only 0.9% which was a saving of only £6 on a 3 week rental! Otherwise, I totally recommend… Read Full Review

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“Online Car Booking”

Written on: 23/07/2015

Easy to navigate,fast intuitive, no problems.Would recommend to any traveller… Read Full Review

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“very simple”

Written on: 22/07/2015 by Hartleyoz377 (1 review written)

simple easy to use website and great to have an additional driver free as this extra can add up… Read Full Review

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“So easy”

Written on: 21/07/2015 by VirginiaSchwartz118 (1 review written)

Uncomplicated website. No payment required til pick up is excellent. Second time this year we have used Alamo. Our experience in Orlando in March was fantastic - pick up close to our hotel and drop off to the airport. Our ford car was great, really new and leather interior. Will always try to use Alamo!! Thank you!!… Read Full Review

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“Pay in advance not working”

Written on: 20/07/2015 by Watson1976 (1 review written)

we tried several times over a period of three days to book a vehicle through your web site and when I contacted your uk office to enquire if a problem existed with the web site they were only interested in taking a booking over the phone, from a business stand point surely having a fully working web site would be beneficial to both parties. We were using the Alamo.co.uk address, the site itself allowed us to input all the details for the pick up location, times, select a vehicle and even… Read Full Review

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Alamocares's Comment

Written on: 22/07/2015

Thank you for bringing this to our attention. I have forwarded this information over ot our website development team so they can look into this further.

Regards,
Collin P.
Social Monitoring Coordinator
Alamo

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“Efficient Online Car Hire”

Written on: 20/07/2015

Easy Car Hire service with Alamo. Online booking made easy. Printed out and complete within 20 minutes. Trouble using online check-in service though. Still haven't managed to do this. Link to Continue doesn't work… Read Full Review

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“Simple and Easy”

Written on: 20/07/2015 by Lynchzh335 (1 review written)

Simple on line choices. Great that everything is included no need to ponder over additional insurances etc. The first price you see covers all essential items including an additional driver. Simple list of optional extras for those that need them. Price is also competitive. What else does one need!! No negatives with the booking system. Hopefully everything will be equally smooth at pick up point… Read Full Review

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“Easy going”

Written on: 20/07/2015

Very easy to book, no jargon, up front prices, no nasty little extras… Read Full Review

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“Orlando Vacation Car Hire”

Written on: 18/07/2015 by Brent10 (1 review written)

I have booked online direct with Alamo for the first time ( I usually do it through the travel company ) , it was so easy & straight forward , the rates were competitive too. So far so good . I have had rental cars through Alamo on many occasions and had no problems. The cars are normally up to date & clean , and the pick up / drop off process at Orlando Airport is very easy . Staff are polite & friendly, although when you pick up they try to sell you extras ( which is part of the job I guess… Read Full Review

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“Excellent, Easy, Reasonable price”

Written on: 18/07/2015 by seanmalla (1 review written)

The title sums up the experience -So easy to book will always use Alamo for my USA trips… Read Full Review

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“Easy to use at a good price”

Written on: 18/07/2015 by Wootentj114 (1 review written)

Always use Alamo as they tend to be the cheapest and have had no problems. Staff always friendly and like that you can choose your own car… Read Full Review

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“Alamo On Line - No Hassle”

Written on: 17/07/2015 by 237Kinney (1 review written)

Checking out different car hire web sites was a hit & miss affair! Alamo website is easy to find the right car & cost. Paying up front is a real bonus & having an additional driver free is great… Read Full Review

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