Alamo Car Hire Reviews - www.alamo.co.uk

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Latest Reviews

“Best Rentals”

Written on: 25/05/2015 by 397Lowe (1 review written)

I have used Alamo on several occasions when visiting Florida both at Orlando International and Sanford. They both offer excelent service with the added bonus of you pick your own vehicle from the grade of car you book… Read Full Review

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“Alamo Orlando Airport”

Written on: 21/05/2015 by McDanielxh20 (1 review written)

I always book Alamo book with Alamo now when visiting Orlando as the site is easy to navigate, the prices are the best and I always find what I am looking for. The car choice should help anyone find what is best for their visit. Alamo are definitely the best for finding what you need… Read Full Review

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“excellent value for money”

Written on: 21/05/2015 by ShannonReid1968 (1 review written)

Have used Alamo numerous times and always excellent value for money… Read Full Review

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“Charges applied after booking”

Written on: 20/05/2015 by Mia352 (1 review written)

I booked via Alamo website, the total charges shown was £569 including all extras, including one way fee. Yet when the confirmation email arrived I was shocked to find the cost to be £704!! Complete mystery why/how this has come about. I tried the process again and yet again this was repeated. This is a scandalous misrepresentation especially as I preferred to use Alamo. Not after this… Read Full Review

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Alamocares's Comment

Written on: 20/05/2015

Hi, customer service and satisfaction are very important to us at Alamo. I would like to follow up with you. Please send an email to us with the complete details, exact renting location, contact information (with phone#) and any rental agreement numbers. Please reference #150520-001607. I look forward to hearing from you soon, thank you. Chris, Social Monitoring Coordinator, Alamo Rent-A-Car

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“Trust Alamo For Trouble Free Rental”

Written on: 19/05/2015 by Kevin340 (1 review written)

I always use Alamo when renting a car in Florida. In all the times we have rented, the cars have always been in pristine condition with an extensive choice on pick up. The prices have always been the best available and are all inclusive. Service has been courteous and efficient and processed as quickly as possible. It is always irksome that staff try to sell additional insurances that are really not required. Be strong I say! Overall Alamo, you meet all my needs every time I travel. Well done… Read Full Review

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“TOP”

Written on: 18/05/2015 by Goodwin120 (1 review written)

We always rent our cars with Alamo, up to 4 times a year in the US. Top Agents, top Service, top Cars!… Read Full Review

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“All the information you need”

Written on: 17/05/2015 by koSinclair124 (1 review written)

Having browsed all the major car rental company websites I found Alamo's to provide all the required information in a clear and concise format, up front, and not hidden away in small print. I mean information relating to insurance cover, all other fees etc… Read Full Review

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“Unhappy”

Written on: 16/05/2015 by Kelsey351 (1 review written)

We have tried and tried to contact has we was over charged but nothing ?be careful has we are back in the uk was told to contact enterprise they are rubbish to… Read Full Review

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Alamocares's Comment

Written on: 20/05/2015

Kelsey351, customer service and satisfaction are very important to us at Alamo. I would like to follow up with you. Please send an email to: care[at]alamo[dot]com with the complete details, exact renting location, contact information (with phone#) and any rental agreement numbers. Please reference #150520-001631. I look forward to hearing from you soon, thank you. Christophe, Social Monitoring Coordinator, Alamo Rent-A-Car

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“Relatively straight forward”

Written on: 15/05/2015 by Sonia257 (1 review written)

LAX CAR HIRE. Unfortunately the 'quick' online form filling exercise at the pick-up centre itself was very long winded and easy to make mistakes - consequently had to waste time getting that bit wrong then have to queue to the customer service to get it corrected - the customer service people were great so don't bother with the computer terminal! We had a GPS with the car - unfortunately the power cable for the unit had a very dodgy connection so we kept losing power when using the GPS, sod's… Read Full Review

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“The whole experience was terrible, never again. ”

Written on: 15/05/2015 by ValeryHopper1963 (1 review written)

The whole experience was terrible, never again… Read Full Review

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Alamocares's Comment

Written on: 20/05/2015

Hi, customer service and satisfaction are very important to us at Alamo. I would like to follow up with you. Please send an email to us with the complete details, exact renting location, contact information (with phone#) and any rental agreement numbers. Please reference #150520-001911. I look forward to hearing from you soon, thank you. Chris, Social Monitoring Coordinator, Alamo Rent-A-Car

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“Booking made easy”

Written on: 13/05/2015 by Jeffywb (1 review written)

Just what I want from online reservations - enter my details, search through the various prices, find the one I want and finally book it. A few short minutes of my day. Thankyou… Read Full Review

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“Nice and easy”

Written on: 13/05/2015 by Deskman2003 (1 review written)

i compared a lot of deals online through car hire brokers etc and found the best deal going direct to Alamo. A good point is the rental desk and cars are at the airport so no need to catch a shuttle bus, which is a real pain when you have just stepped off an 8 hour flight. I have used Alamo before and am expecting a far superior service than some of their neighbours in the airport. I fully recommend Alamo… Read Full Review

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“Easy to do”

Written on: 11/05/2015 by Aguirrexl129 (1 review written)

Easy to follow steps, straight through to final purchase, thank you… Read Full Review

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“Happy car rental”

Written on: 10/05/2015 by Radders1966 (1 review written)

Renting our holiday rental car through Alamo Brits was straight forward and easy to do. I was a bit concerned that at the start of the process the list of package inclusions stated CDW (no excess for USA). When I progressed through the booking the (no excess for USA) part disappeared. The inclusion of an additional driver was a welcome saving of up to £60 over other sites for a 2 week booking. I was a bit concerned with the lack of information about the fuel policy though. Overall the… Read Full Review

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“fast booking,friendly staff”

Written on: 07/05/2015 by 81Levesque (1 review written)

the best rental car.We allways have a new car or a car with low miliage… Read Full Review

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“quick and easy”

Written on: 06/05/2015 by Kirkpatrick344 (1 review written)

we wanted to book a car to take up into Yellowstone, so needed to be sure we had a good size engine. I was unable to get that details form the website, but got round it by researching through the Interenet… Read Full Review

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“Fast & Efficient”

Written on: 05/05/2015 by Tadge8663 (1 review written)

Looked on the site, selected vehicle, entered booking details, made payment and received confirmation email. This entire process from start to finish took 5 minutes (quite literally). You won't get better service than this anywhere. I always use Alamo on my visits to Florida and what you get at the other end is the same standard you get at this end when booking, a fast efficient customer focussed service… Read Full Review

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“Booking Car Hire on-line”

Written on: 05/05/2015 by vwBell277 (1 review written)

Very easy proceedure plenty of choice, good service. Have used before and will use again. I would highly recommend it to family and friends and anyone else who is looking to book car hire… Read Full Review

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“good advice”

Written on: 03/05/2015 by topshelf (2 reviews written)

Our booking was done through the travel agent and everything went smoothly, They did try to upgrade me but as I had booked a mpv what more can you get, they did offer the tyre and breakdown insurance and I did take it, also offerd the sat nav rental, we bought one cheaper the next day. I did not know the breakdown is already included but hay ho . Now the gritty bit, we hired a care in Florida a no blame state for accidents, fortunately we took the CDW out, A nice little lady did a U turn in… Read Full Review

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“Very easy and straight forward”

Written on: 03/05/2015 by HarmonyMcCracken (1 review written)

Very easy to use and if the pick goes as well, will be delighted Always had a good experience with Alamo… Read Full Review

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