Enterprise Car Rental Reviews

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Enterprise Car Rental
Enterprise Car Rental

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★★★★★

“Van Rental - Wrexham”

Written on: 10/02/2016

I rented a van this weekend to move some furniture. I had actually booked this for the previous weekend but circumstances changed at the last minute. Enterprise were great from start to finish. Staff were very helpful, explained everything, adjusted to the change without batting an eyelid and the van was clean and modern. A good experience all round… Read Full Review

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★★★★★

“Great car great attitude great service”

Written on: 26/01/2016 by 100Alice100 (1 review written)

Almost new car. Two week rental. Good range of cars to choose from. Friendly genuine front desk service. Prepared to pick up from hotel and drop off in Glasgow city centre. If you look after and respect their car they will look after you. No hidden charges. No rip offs. What more could you ask for. Aussie family very happy… Read Full Review

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★★★★★

“Excellent, friendly service - highly recommend! ”

Written on: 16/01/2016 by Robyn.W. (1 review written)

I had to hire a van from the Croydon branch to move flats. Online the prices were coming up very expensive so I decided to call their customer services. The lady on the other end of the line was personable, friendly and helpful. She explained about the one-way drop fee. She took the time to go through vehicles available (with dimensions) and multiple pricing options to find the best deal meaning I ended up paying a fraction of the online cost for an entire wkend! When picking the van up the… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/01/2016

I had to ask for a rental car unexpectedly on Christmas Eve, paid for by a 3rd party's insurance company. Enterprise staff made every effort to help. Though they didn't have an appropriate car in stock they got one sent from another branch for me to pick up the same day. There were a couple of things I had to ask about & sort out and all the staff seemed very helpful and friendly in any communication I had with them. The car was nearly new & fine to drive & I was able to drop it off at… Read Full Review

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★★★★★

“Fantastic highly recommend ”

Written on: 03/01/2016 by LanaBatchelor478 (1 review written)

First class service from start to finish friendly helpful staff… Read Full Review

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★★★★★

“Enterprise -Hazelbury Luton”

Written on: 20/11/2015 by Valram (1 review written)

Excellent service, I was collected from the accident specialist who was repairing my vehicle by a young lady from Enterprise and taken to their office to collect my hire car. Car was new in excellent condition. Service from this team was excellent, great bunch of young people. I would use again if needed. Mrs Ramirez… Read Full Review

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★★★★★

“2 locations and can only be impressed by their service”

Written on: 20/11/2015 by crosskeyscottage (1 review written)

We picked up our car at Heathrow and dropped it off at Liverpool Airport. When we went to Enterprise, really, there had to be a camera somewhere, everyone was so friendly, helpful and professional, not something we usually experience at Heathrow! Very smooth pick up of the car and when we got to Liverpool, dropping off the car was nothing less than simplicity! No problems at all with the car and day 2, we even got a call from Heathrow asking us if everything was to our satisfaction! Nothing… Read Full Review

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★★★★★

“Fantastic”

Written on: 15/11/2015 by loretarolen (1 review written)

It was great to stumble upon this post. Unfortunately, I found this article too late - I already found the answer on another service. Just look at the service form standard rental agreement. Its pretty easy to use. I think you can get a free trial if you ask for it… Read Full Review

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★★★★★

“New Clacton Branch !!”

Written on: 30/10/2015 by lhTimmons358 (1 review written)

This new young team are have been brilliant in the way they have handeled my van hire. First the person I dealt with drove all the way to London to pick up my super long wheelbase model ( i was using it pick up a sectional garage door 4.2 mtrs long) The other person I dealt with took my details and was very professional (even tho i pulled her leg about a hole in her tights lol) Then when i returned the van at the brand new offices in old rd clacton. I Met the branch manager, then i could… Read Full Review

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★★★★★

“Super efficient and helpful”

Written on: 29/10/2015

Having rented a car for our visit, my husband ended up in hospital. I had to organise adding, then changing drivers and extending the length of the hire. On each occasion my requests were dealt with on the telephone with speed, efficiency and understanding. I cannot recommend or praise the staff at Birmingham airport highly enough. A huge thank you… Read Full Review

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★★★★★

“Enterprise Tonypandy Branch”

Written on: 24/10/2015

Booked online a van hire for 4 days monday to friday. Went to collect from the Tonypandy branch and dealt with a very polite and professional sales person. Everything was explained clearly to me and time taken with to ensure i understood everything. Was taken to van and offered to inspect it which i did. After bringing the van back my deposit was quickly put back on my card.Overall a very good experience with excellent customer service provided. Will definately use again… Read Full Review

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★★★★★

“Bristol airport staff were awesome. ”

Written on: 14/10/2015 by Kirstywh (1 review written)

I came into enterprise to try and rent a car for my trip in Bristol. I wasn't able to rent a car due to not having enough money in my bank, but despite that the staff were incredibly helpful and friendly, they let me sit in their office until my sister could come pick me up, and I even got a cup of tea! Although I couldn't hire a car this time I now know what I need in the future, and it will be enterprise that I use. Thank you!… Read Full Review

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★★★★★

“Surprise party”

Written on: 29/09/2015 by Bridon1956 (1 review written)

We arranged to hire a car as we only have a small one to travel up north for a party. The web site was easy to navigate and the booking was easy. The Ferndown staff were really customer focused and the car was brand new with unlimited mileage. Returning the car was just as smooth and they dropped us home at no extra cost. We will use them again… Read Full Review

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★★★★★

“Old fashioned service”

Written on: 24/09/2015 by Tazman11 (1 review written)

Dealt with the Exeter branch after breaking down in Devon, I received what I would call old fashioned service. Very polite ,courteous and helpful. And received the same service when returning the car to the Aldershot branch… Read Full Review

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★★★★★

“Superb service in Malaga airport”

Written on: 14/09/2015 by GaryAitchison (1 review written)

We hired a car from Enterprise at their Malaga airport for one week w/c 4 September. We arrived at the hire desk and within 10/15 minutes we were on our way. The young girl on the desk was very professional and friendly, listened to what we required and accepted our excess policy that we booked before we left the UK. There was no up sell (unlike many other companies) and to our surprise we were supplied a car 2 grades above what we originally booked. The deposit taken was only €150, they… Read Full Review

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★★★★★

“affordable - convenient-great customer service”

Written on: 27/08/2015 by 1952Cooke (1 review written)

I rented in Regina at the airport. The car rental was located in the airport. The price was extremely affordable. The staff were very thorough and inquired at the end what they could improve upon. They upgraded us to a wonderful vehicle that had amazing features. Thank you Enterprise for an above average experience… Read Full Review

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★★★★★

“Couldn't Be Bettered!”

Written on: 14/08/2015 by Hylander (3 reviews written)

I had broken down and because my AA membership included 'Stay Mobile' cover I was allowed a car from Enterprise for 3 days. My nearest Enterprise garage being 5 miles away, at no extra cost, I was picked up from home. I need to carry a substantial amount of equipment in my job and the staff adjusted a few things and supplied me with a car sufficient for my needs. The next evening, in an unlit car park, the stationary Enterprise vehicle was hit by an inexperienced driver. Damage was minimal and… Read Full Review

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★★★★★

“Great car, great service”

Written on: 21/07/2015 by Chanat289 (1 review written)

Our flight was delayed 2 hours coming into Rennes Airport but the enterprise staff were all still there to get us on our way. We got an excellent price on Holiday Autos for a Megane estate or similar (£172 for 1 week), I was a bit sceptical thinking it was too good to be true. Couldn't believe when we got to the carpark and they handed us the keys to a 7 seater citron Picasso that looked almost new. With 2 young children and all their language, car seats and a pram it was a dream come true. A… Read Full Review

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★★★★★

“Service above and beyond!”

Written on: 20/07/2015 by Nickyh11 (2 reviews written)

I recently (early July 2015) rented a car from Enterprise Car Hire at Bristol Airport. The manager knew my flight was due to arrive around 11.30pm, but he nonetheless agreed that they would wait for me to turn up. Expecting Ryanair to touch down a bit earlier than they say, I was dismayed when they were bang on time. This necessitated a run from the plane (the plane landed at the farthest point of the runway) to passport control & then onwards to the Enterprise office which unfortunately for… Read Full Review

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★★★★★

“Service above and beyond!”

Written on: 20/07/2015 by Nickyh11 (2 reviews written)

I recently (early July 2015) rented a car from Enterprise Car Hire at Bristol Airport. The manager knew my flight was due to arrive around 11.30pm, but he nonetheless agreed that they would wait for me to turn up. Expecting Ryanair to touch down a bit earlier than they say, I was dismayed when they were bang on time. This necessitated a run from the plane (the plane landed at the farthest point of the runway) to passport control & then onwards to the Enterprise office which unfortunately for… Read Full Review

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