Hertz Car Rental Reviews
Latest Reviews
★★☆☆☆
“Extras extras extras”
Written on: 18/06/2013
I booked my car and was happy with the price. Then I went to pick it up in Orlando. I am an AA member and get a second driver included free. The Hertz man disagreed. 20 mins later he agreed. I booked a minivan, he wanted to upgrade me to a Suv only $25 a day extra. He wanted to sell me a platepass (you drive straight through tolls) I said no thank you, when I checked my bank statement I was charged for it. My son was with me, he booked a Ford Mustang. The Hertz man said he didn't have one... (read more)
★★☆☆☆
“RIPPING OFF STRESSED OUT PEOPLE”
Written on: 16/06/2013
I rented from the Hertz Car Rental at Rochester MN Airport. This is the city where the Mayo Clinic is. I was attending my very ill son. They made the mistake of overcharging me by $213.40. They had me coming into a city that is 3 hours away from where I live. They Hertz company where I lived verified that the car was in the appropriate place. It has taken four months to get the partial credit. They still owe me $57.61. I will never, never use this company again. If you are coming to... (read more)
★☆☆☆☆
“Intimidating bully boys”
Written on: 14/06/2013 by Savvytraveller92 (1 review written)
Hertz Malaga Airport. Had a great deal for a Hertz car from Booking.com or so I thought. I went through the rules with a tooth comb but not only does the memember of staff shout at you as if you are deaf, they don't listen to what you say. We said no to the extra insurance only to find they put it on our bill. We had a 'just in case' bill of 450 Euro. We returned to the airport the following day to ask for an explanation and were told that the extra charges were just in case we didn't... (read more)
★☆☆☆☆
“Hertz, a ripoff”
Written on: 11/06/2013 by betsyp4 (1 review written)
I rented a car in Shannon, Ireland. I was talked into buying extra coverage. OK, that was my fault that I agreed to. The cars cigarette lighter fuse must have been bad becasue I couldn't use my GPS (we checked the GPS with our B and B owner and the GPS was fine). The transmission felt like it was going out. The car periodically would not go into reverse. We made it through the trip. When I returned the car and told the agent about the cigarette lighter he told me I should have brought the... (read more)
★☆☆☆☆
“I will never ever, as long as I shall live, rent with...”
Written on: 10/06/2013 by Jenfafafa (1 review written)
I will never ever, as long as I shall live, rent with Hertz again. The car (chevrolet) that they gave us was completely mashed up at the front, the clutch felt like it was going to go any minute and was not clean. They talked us into paying 105euros for extra cover so you don't pay any excess if there is any damage as it emerged that even a slight scratch they could charge you 900 euro excess. They charged another 35 euros to add my husband as a driver. I wanted to pay for these extras this... (read more)
★★☆☆☆
“From slow to no, Hertz hurts!”
Written on: 09/06/2013 by caldwell
Res. F7822507094, Chicago Marriott Midway. Office closed when arrived, called and waited 30 plus minutes for attendant. Paid more than originally quoted and attendant unwilling or just not capable of researching. Then gave of choice of one car, take it or leave it attitude. Returned car to Union Station after finally locating service desk. Res. F78220859C9, New Orleans DT. Was promised someone would pick us up at train station. Train was two hours late and was told by Hertz employee that no... (read more)
★☆☆☆☆
“Hertz? Yes it does”
Written on: 07/06/2013 by mboth (1 review written)
I decided to stick with one of the big rental firms as I have been ripped off in the past. When I found an amazing deal with Hertz I snapped it up - £77 for a week. However, when i got to the airport I was convinced to take the insurance (damage excess waiver) at 124 euros. I initially declined but then checked the car for the what they called 'damage' which would result in £850 excess. Tiny little scratches qualified which could juts be a pebble thrown up off the road, so i decided to... (read more)
★☆☆☆☆
“Rip off”
Written on: 04/06/2013 by Tenerifediver (2 reviews written)
The car was ok, the service was ok but if you get a SMALL stone chip - beware! Although fully comprehensive insurance covers the repair, Hertz charged me £91!!!!!. Going through their agreement, there is NOTHING that mentions windscreen damage, but plenty on their various levels of insurances for damage waiver, etc. Windscreen damage SHOULD Be mentioned as it is covered in the fully comprehensive insurance anyway! Dreadful, extortionate and I will never use them again. (read more)
★☆☆☆☆
“Total Ripoff! Don't use them.”
Written on: 04/06/2013 by Dbeko (1 review written)
Made to wait in the rain for 30 minutes in Verona while the little man was taking an extended lunch. Car delivered dirty inside and out with no ability to assess level of scratches, dings, pits on this piece of junk car with 69,000 kilometers. Radio never worked. Returned car in Milan (Malpensa) where they found a one centimeter chip in the windshield resulting in an ugly, loud argument. Still unresolved. Hertz threw a wet blanket on our otherwise great vacation to Italy. They are in... (read more)
★☆☆☆☆
“NEVER, NEVER will I use hertz again. ”
Written on: 02/06/2013 by antiquelures (1 review written)
50 that is FIFTY plus customers waiting in line at DFW. My wait in that line was longer than my flight! Totally inadequate staffing at the counter. Also I was 37 minutes over the return time on my hotwire booking and they charged me a full days rental plus taxes at DOUBLE the daily rate I paid for my 3 day rental. I was trying hertz for the first time but after this experience, NEVER AGAIN. I'm coming back enterprise, sorry I left on this one occasion. (read more)
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Showing 1 - 10 of 419 Reviews
★☆☆☆☆
“Avoid Hertz at Heathrow - they overcharged me”
Written on: 30/05/2013 by MelJackson (1 review written)
A 1mm diameter chip on the windshield resulted in a 85 pound charge. With no apparent right of dispute. This amounts to a rip off. There were several others suffering the same sort of issue as me. It is a shame that such a good company has stooped so low. but you have now been warned! (read more)
★☆☆☆☆
“STAY AWAY FROM HERTZ IF YOU RESPECT YOURSELF ”
Written on: 29/05/2013 by ANON00001 (1 review written)
I HIRED A CAR FROM HERTZ ON LINE FOR BANK HOLIDAY MONDAY I UNDERSTAND THAT IT IS A BUSY PERIOD I BOOKED ON LINE ON THE FRIDAY BEFORE CALLED THE SUPPORT NUMBER TO MAKE SURE THE CAR WOULD BE AVAILABLE THEY SAID YES IT IS I THOUGHT "FINE GOOD". THEN ON SATURDAY I CALLED THE BRANCH AT LONDON CITY AIRPORT TO MAKE SURE THEY HAD A CAR FOR ME THEY SAID "YES WE DO SIR" NOW 10 AM MONDAY MORNING I'M AT THE CITY AIRPORT BRANCH GUESS WHAT NOT A SINGLE CAR IN STOCK THEN WAITED FOR 20 MINS AND WAS TOLD... (read more)
★☆☆☆☆
“car not fit for rental”
Written on: 28/05/2013
We rented a car with hertz through car rental republic in st lucia.When we landed at the airport Hertz passed us on to a local rental company called sacred heart car rentals the car we received was an old style nissan ameria and was not fit to be a rental car. they have offered us $100 voucher against our next rental and have refused any other compensation. As we will not be using hertz again the voucher is no use to us. So beware you may think your booking with hertz but you will properly... (read more)
★☆☆☆☆
“Website lets you book vans for pick at Hertz locations...”
Written on: 27/05/2013
I booked a van with Hertz using their online system for pick up from their Islington branch. My Intention was to use over the long weekend to help me move home. I arrived at the address “Unit 9 Balmoral Grove” as directed to find that there was no Hertz office at this location. The ill informed customer service representative I spoke to firstly suggested I drive to a post code in Salisbury but, thanks to his supervisor, was eventually able to explain that the Islington office had closed... (read more)
★☆☆☆☆
“Think before hiring from this company, better still don't!”
Written on: 27/05/2013
What a disaster! We hired from Munich airport. We chose Hertz because we wanted to be able to specify a certain type of car and they had a Fiesta. Not exciting, but ok, price reasonable etc. However, when we got to Munich we were told we had a Hyundai I30. So what was the point! The guy on the desk then cheated us by getting us to take out super cover and FPO (didn't know what that was, was never discussed with us etc). When I queried the final cost he said part of the cost was a... (read more)
★☆☆☆☆
“Garbage Complete garbage”
Written on: 24/05/2013
I do not recommend anyone use this car service. The person who assisted me whose name is Oliver got me a ford focus at half a tank of gas which was not a problem. However, when I brought it back at half a tank they told me that Oliver marked it was 3/4 full when I left with the vehicle and they were requiring me to pay an additional 22 dollars for the missing gas. Also while I was trying to talk with the woman at the counter when I told her it was not ok to be charging me that 22 dollars her... (read more)
★☆☆☆☆
“Hertz in Spain: Cheats customers, lousy customer service”
Written on: 23/05/2013
I would never rent a car with Hertz on the Canary Islands (the local partner is Faycan) again. My rental was pre-paid with Hertz. 1) The first thing that happened is that Faycan charged my credit card at the beginning of the rental with a deposit of around 800 EUR (instead of just reserving the amount like this is usually done with credit cards). They credited the deposit back at the end of the rental (that is partially, see below), but that way I was still sitting both on the credit... (read more)
★☆☆☆☆
“Do not use!”
Written on: 23/05/2013 by Abritten (1 review written)
We recently travelled across Italy as part of our honeymoon so rented a car from Hertz subsidiary, Firefly. My only advice to anyone wanting to rent a car is do not use Hertz or Firefly Rome as they are the same company and absolutely outrageous. Firstly, the car pick up point is 20 minutes from the airport nd expect to wait for them to pick you up. We arrived and were given a car with dents and scratches all down one side, was in washed and around 10 years old, we had paid for a mid range... (read more)
★☆☆☆☆
“Hertz is a rip off”
Written on: 22/05/2013
When Hertz tells you to check the car for damage, you need to actually take it out into a well-lighted area and scour the car for every minor ding and scratch and note it on the form and confirm with an employee before you leave. We dropped our car off at an unstaffed location on a Sunday morning and Hertz charged us 221 Euro for a scratch on the rear bumper. I don't know if we missed the scratch or if it happened after we dropped the car off. In addition, they took over a month to... (read more)
★☆☆☆☆
“Rip off”
Written on: 19/05/2013
Hertz is terrible. I paid $1100 for an automatic BMW but when I went to pick up i Was told it was unavailable and I had to take a stick shift ford. Sorry !! And that was after standing on line for an hour and a half. This is terrible!!! (read more)
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Showing 11 - 20 of 419 Reviews
★☆☆☆☆
“No problems picking up the car. We were given the...”
Written on: 15/05/2013
No problems picking up the car. We were given the agreement and off we went. Returned to be told that we had put a light stratch on the car and they would charge 75 euros for the administration fee for processing the additional insurance we took out at 10 euros per day. We didnt even cause the stratch. We Arrived 20 minutes early for our booking and were charged an extra days rental without knowing. When we got home were we're informed that an additional 90 euros had been charged for the... (read more)
★☆☆☆☆
“Very very poor”
Written on: 14/05/2013 by Spaarwater
Hired a 9 seater from Venice for 3 days . Supposed to get vehicle at 10 am but it only arrived at depot at 11.30 great start The vehicle was really poor No air-conditioning dirty seats Lights inside all hanging and not working NEVER again with HERTZ (read more)
★☆☆☆☆
“How can they stay in business? Nightmare experience in...”
Written on: 10/05/2013 by Mixmaxmox (1 review written)
How can they stay in business? Nightmare experience in Birmingham (read more)
★★☆☆☆
“Excessive Excess in Ireland”
Written on: 09/05/2013 by mattnotfat (1 review written)
I hired from Hertz Cork Airport for the first time because friends who visit Ireland regularly recommended Hertz. I was happy to not get the very cheapest deal (£85 with Hertz instead of £65 with Budget) on the basis that I'd be less likely to get ripped off with hidden charges from an established name charging more. I was expecting to pay an excess, as you do with any hire car, but when I got there the excess in Ireland is a whopping EU 1600, and because I had a debit card not a credit... (read more)
★☆☆☆☆
“Car Hire Cancellation Fiasco”
Written on: 09/05/2013 by Chrisdallen1951 (1 review written)
I hired a small sized car on 8th April for collection from Palma Airport in Majorca for 9th June and paid £ 165 for this vehicle for 6 days. On 4th May I cancelled this booking because I had managed to find another car hire much closer to my hotel. The £ 165 had been taken straight off my creditcard on 4th April. On 9th May I rang their (unhelpful) helpdesk asking when they were thinking of re-imbursing my money to be told that it would take a further 4-5 days to do this. The 4th May was... (read more)
★★☆☆☆
“Shady policies”
Written on: 07/05/2013 by cheez
Picking up my reservation at the Louisville airport was painless and the service was fine. I got a brand new car but when asking for an economy car I never thought I was going to get a Mario Cart! Anyway, when I checked my online bank account that night I noticed there was an additional $200.00 transaction pending. I figured it was for a deposit but no one bothered to mention it when reserving or picking up the vehicle. When i spoke to the rep he explained it was for the deposit and it... (read more)
★★☆☆☆
“Unwanted additional charges”
Written on: 30/04/2013 by JJJJJCCCCC
Arranged car hire on line from Hertz through their arrangement with Ryanair. They added additional charges for things that I didn't ask for but didn't explain this to me at the pick up desk at Birmingham airport. They will not return the charge now as I didn't notice it until I returned the car. I think maybe the desk staff get commission for added stuff so be very careful. I often rent a car at the airport but will certainly not be renting from them again. (read more)
★★☆☆☆
“hertz vancouver airport”
Written on: 30/04/2013 by patbri52 (1 review written)
Got to vancouver from toronto very tired and booked and paid for the car from australia months in advance only to be told on arrival that only a fiat 500 is now available at that cost when i ordered a compact. Of course the first thing they want you to do is pay for an upgrade to the next car up .Too tired to argue i paid the extra but then after 3 days got so enraged at the injustice of being taken advantage of when in another country that i rang and got so angry that he cut the extra fees... (read more)
★☆☆☆☆
“Hertz will rip you off!”
Written on: 30/04/2013
After a long day of travel into San Diego airport... Rented the car 2 months in advance. Hertz did not have the car we ordered. Told they would give us "a heck of a deal" on a level up. I figured, "a heck of a deal" was no extra charge...I was wrong, it was $10/day more. So I asked if they had the level below what we ordered, they said no. So at 11pm we took what they had...or told we could "wait" for the car we reserved... Although, they had NO idea of when it would be there. Other... (read more)
★☆☆☆☆
“UK Fuel rip-off”
Written on: 26/04/2013 by bmcphee (1 review written)
I just booked a Hertz car from Stansted Airport via Ryanair's web site. On collection of the car I discovered that ALL Ryanair bookings include the condition that you MUST buy the full tank of petrol in the car and return it empty!!! This implies that every day Hertz and Ryanair are effectively confiscating/stealing petrol from their clients. How on earth are we supposed to judge consumption on a car we do not own over a 200 - 300 mile journey? This looks a lot like theft to me. (read more)
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Showing 21 - 30 of 419 Reviews
★☆☆☆☆
“Worst In the World Rentals”
Written on: 26/04/2013
Rented a mini van from Ft. Myers Airport. Was a disaster. I had to be at a meeting in Sarasota within the next 4 hours. After hitting the highway I discovered the vehicle was wobbling all over the road. Also the brakes squealed louder than the radio. I tried to get a replacement in Sarasota but was told in order to get the Mini van replaced I would have to drive it all the way back to the airport in Ft Myers. Putting aside the danger that left me and my family in, I had to waste four... (read more)
★☆☆☆☆
“Never again Hertz”
Written on: 25/04/2013 by Bummer53 (1 review written)
Charged me $ 100 extra to to fill up a car that was full, $ 35 to drop off a car at the same place we picked it up, and $ 25 for something called VAT. These people sure know how to charge but have no no clue on how to make a car rental less painful They blew thru the rental agreement as fast as they could , didn't even see it coming TWO words Hertz " NEVER AGAIN " (read more)
★☆☆☆☆
“BEWARE - HERTZ CAR RENTAL KEFLAVIK, ICELAND!”
Written on: 24/04/2013
DO NOT RENT FROM HERTZ in Keflavik Iceland!!! I recently returned from a lifetime dream trip to Iceland. I was extremely impressed with the beauty and culture of this beautiful island, until I went to return my car rental at the HERTZ in Keflavik. They claimed the vehicle was damaged and I owed $3000 USD to fix it! They would not allow me to leave until I paid the alleged bill for damage. I could not see any obvious damage to the vehicle.. They claimed that the vehicle had sustained... (read more)
★☆☆☆☆
“Absolute joke”
Written on: 22/04/2013 by RocheL
Upon collecting the van he had rented, my husband was aghast to find that it stunk of urine. As he had to pick up the van early and no alternative was offered, the garage attendant's solution was to hose out the cabin. In the early evening, when returning to Paris on the motorway, he and his colleaguye discovered that the headlights didn't work! When they called Hertz, they were told it was too late in the day for a replacement van to be sent to them. They were eventually put back on the... (read more)
★☆☆☆☆
“Worst rental experience from hertz”
Written on: 20/04/2013
I rent an economy car from hertz. The 7 days total charge is around 460 dollars. The daily rate on weekdays is around fourty three dollars. it is twenty five dollars on weekend. i also bought loss damage coverage. it is around 19 dollars a day.I return the car on day 5. Because I passed the hour, they charge me six days. That is fine. But they only return me 43 dollars. the reason is week day rate is around 43 dollars. Because I also paid daily loss and damage coverage which is 19 dollars a... (read more)
★☆☆☆☆
“rip off hertz”
Written on: 17/04/2013 by jan2110
my parents and my husband and my self hired a car last week from bordeaux airport, waited an hour to get the key, 10 minutes shorter than the flight time from england! when eventualy served we were told we could either bring the car back empty of fuel, or refill to save them charging us, the lady even told us where to refuel on the way back. yesterday my father got a bill for 70 pounds for fuel, even though we had left the car full. phone call to hertz lead to being diverted to several... (read more)
★★☆☆☆
“Very poor service”
Written on: 17/04/2013 by Ovalent
I am very dissatisfied with my first experience with Hertz car rental! 1.I was booking for Toyota Corolla or similar. Description of "similar" was: 5 passangers, 2 Large Suitcases, 1 Small Suitcase. In fact i got Chevrolet Spark practically without trunk and with only 4 seats. As a results, we carried our luggage inside of car and one more - one of our friends can't intend us because of it's only 4 seats! 2. Another disappointment - my rental details says that i got car with full tank of... (read more)
★★★★★
“Hertz worked for me!”
Written on: 13/04/2013 by Blk13Hollland
I am 50 - safe profile, safe driver, boring job/company, experienced in car hire, driving experience 32 years... As such a perfect profile for car hire. The secret...is that -for the cheapest smallest car. All the hire companies charge the same. As normal - I specifically and carefully decline every added option: CDW insurance, Personal insurance, GPS, additional driver. Hertz is fast in getting me to my car. It is Korean and newish... not too new! with a few small dents.. all recorded... (read more)
★☆☆☆☆
“Bait and Switch”
Written on: 12/04/2013
The car I paid for was not available at the Hertz airport counter.I was told Iwould get an uprade at no extra cost.Then I recieved my credit card bill and was charged an additional $400.00! Stay away from Hertz!! Rip off!!! Expedia booked the car and did not back up my claim.They also suck! (read more)
★☆☆☆☆
“NO RESPECT TO US CLIENTS!!”
Written on: 09/04/2013
Do not use Hertz, never!! This company almost ruined our vacation in Sicily. We have rented a car all over Europe with other companies, but when we arrived in Palermo, they simply told us it was not possible to give us the car we have already PAID for. They told us that, as we were Brazilians, we cold not rent a car without an international drive license. That is so untrue! on the store next to Hertz, Sixt we managed to rent a car on that day for our luck... We have rented cars all over... (read more)
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Showing 31 - 40 of 419 Reviews
★☆☆☆☆
“A business model based on deception”
Written on: 09/04/2013 by Tracelli
I had a reservation for a midsize car from Hertz Birmingham AL airport. When I arrived I was told my car was not ready but they had a similar car I could have without delay. As I was in a hurry, and in retrospect the agent undoubtedly knew this, I said great. I was asked to sign the contract without a hint that the “similar car” was $240 vs. the $122 I had reserved. Fortunately I noticed this and declined. I was forced to wait 15 minutes while my car was prepared. Why my car was... (read more)
★☆☆☆☆
“Rip offs”
Written on: 09/04/2013 by Paulhfc
# DO NOT USE HERTZ #. I hired a car in Fuerteventura expecting a full to full vehicle , as the island is about 40 miles long you could not use a full tank of fuel they charged me €86 ..my previous visit I filled up with € 26 back to full they then charged me €.98 insurance as my credit card wouldn't let them take €750 as a deposit so my car hire for the week ended up almost €300 WILL NOT USE HERTZ EVER AGAIN (read more)
★★☆☆☆
“"Damage" or "wear and tear"”
Written on: 06/04/2013
I rented a car from Hertz in Heathrow just before Easter and inspected it when I took it away as I have always done when renting cars over the past 30 years (I've rented quite a few but usually from Avis, not Hertz). I did not notice any damage but, I did not have a magnifying glass with me and although I felt I was thorough, I was apparently not thorough enough. I kept the car for a week, driving down to Somerset and back (and a few short trips while I was down there). When you take a car... (read more)
★☆☆☆☆
“Stranded in Dominican Republic”
Written on: 03/04/2013 by Ebbysaghian (1 review written)
After reserving a car weeks in advance, ( Reservation # F 7301313520 ) we arrived in Santo Domingo after an early mornings flight to wait on line at Hertz for a clerk ( Lizardo ) to inform us there were no available cars and that our reservation wouldn't be honored. He tried to push us to another car rental company situated next ro him ( Sixt Car Rental ). When we balked he dismissed us to speak Spanish to a couple waiting behind us. We called hertz's 800# and the customer service... (read more)
★☆☆☆☆
“Two Hour Queue Hurts”
Written on: 02/04/2013 by HertzHurts (1 review written)
Just put this on youtube, it is the two hour queue for pre-booked cars at Gran Canaria with Hertz, all they need to do is give you the key, but instead they spend 10 minutes trying to sell everyone extra insurance and fuel tank options. Hired from an alternate company in the end, 10 days later still awaiting refund from Hertz (read more)
★☆☆☆☆
“Hertz Denver”
Written on: 02/04/2013
While we rented the Car in Denver and were treated nicely before, during and after the rental, the 'points system' with Hertz is very out of whack. They are ok with people at the counter telling one thing and than denie all points afterwards. Very convenient Hertz. While their prices are outrageous, their points system seemed to be making up for it. Well it does not. PLEASE PEOPLE! DONT USE THIS FRAUDULOUS COMPANY! (read more)
Antalya's Comment
Written on: 02/04/2013
a world classic company and website with great service.
Reply to this comment
★☆☆☆☆
“hertz airport car rental”
Written on: 01/04/2013 by Duggie123 (1 review written)
I booked a Kia Cee'd. From Hertz at Belfast International airport for the period of one week. I paid £154. 00 on line, assuming I had paid for everything. When I arrived at the airport to pick up the car I was apparently upgraded to a much bigger car namely a Ford Focus. On my return home I noticed that Hertz had taken a further £ 223.00 .out of my account I immediately contacted the company and was informed that the extra £ 223.00 was deducted for insurance. At no time was I... (read more)
★☆☆☆☆
“Hertz in Detroit”
Written on: 31/03/2013 by ijmiles (1 review written)
We rented a car thru Priceline in Detroit going to Midland. About 1/2 hr away it started to snow and sleet and we turned on the wipers. They were useless barely cleaning the window.After numerous stops to clean off window we took car to Hettz at Midland airport.We were told there to take car to dealer AND PAY HIM for new wipers. We would be reimbursed.After some heated discussion we were given another car. When we returned the car,a Chevy Impala, we were charged for an upgrade. Nice... (read more)
★☆☆☆☆
“Hertz rental Italy”
Written on: 29/03/2013
It ia already outrageous when you pay $700 to rent a car in Rome for 4 days and then receive an additional $113 bill for for having supplied the local authorities with your personal information about some ticket that we don't even know what it is about. When you call Hertz international be prepared to get disconnected as you cruise thru the various menues while trying to get clarification. If the Italian authorities had a problem with some violation they could have pulled us over,but to be... (read more)
★☆☆☆☆
“worst check in/rental ever”
Written on: 27/03/2013
From a guy that rents vehicles almost every week for business, I have to say this was my worst experience (which is very sad because I was starting a well deserved vacation). My attendant was rude and obnoxious and resorted to calling me names when I kept telling him I did not want to upgrade my vehicle, I did not want additional insurance etc. I felt as if I was being forced to buy a used car. My rental was pre paid so I should have received my keys within a few minutes, however; it... (read more)
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Showing 41 - 50 of 419 Reviews
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Milak's Response to bmcphee's Review
Written on: 07/05/2013
Never renting a car from Hertz again, and will make sure everyone around me doesn't either. Rented a car in Arizona. After declyning few "great offers" they had this "great deal on gas". Charged us $70 for a full tank for a chevy malibu which was supposed to be "much cheaper then elsewhere". When we brought the car back 1/2 tank full, they then tell us that the gas is prepaid and non-refundable. Im sure first of all we could of filled the full tank for $50ish, and second they dont disclose all the details. For me that's crooky! Not my way of doing business. Will not recommend to anyone.