Lufthansa Reviews

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★★☆☆☆
2.2 / 5
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  • Flight on time?

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  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Latest Reviews

★★★★★

“Best Business Class”

Written on: 22/11/2014 by diana.w (2 reviews written)

Best business class I have ever flown in.Great service and very comfortable seats! Enjoyed every minute of my flight.+ Superfast check-in… Read Full Review

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★★☆☆☆

“very inconvenient lat schedule change, delay, no TV...”

Written on: 23/09/2014 by Annikag141 (1 review written)

I booked a flight Amsterdam-San Francisco (23.08)and return Las Vegas-Amsterdam (06.09). At booking, each flight had very convenient departure times and each flight had only ONE stopover (the longest stopover being cca.4h). This is why I actually booked Lufthansa. Not long before departure, they changed: -the flying times (instead of a plane departing at 14:00, we were scheduled to depart from AMS at 16:00) -the airports of the stopovers (instead of Washington, we changed in FRANKFURT on the… Read Full Review

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★★★★★

“One of the greatest airline company in Europe”

Written on: 05/09/2014 by lancebell (15 reviews written)

I alweays choose Lufthansa as a flight operator for a long tripm. The service is excellent. The flights are never delayed because of the technical issues. Bordcrew is nice, multilingual speakears, which make it nice and undestandable for everyone. The airplane are always good oranised and accurate. The meals along the flight are absolutely delicious. The most important thing is that this air company can offer you a secure and safe flight. I recommend this airline company. The best trip with… Read Full Review

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★☆☆☆☆

“Lufthansa is awful”

Written on: 02/09/2014 by JazmynSantiago (1 review written)

Flew from USA to Kiev, Ukraine on 8/6/14 on Lufthansa. When I arrived Kiev my suitcase was not there. Went to Lost and Found and filed report. I had some questions and they directed me to the Lufthansa office, The Lufthansa employee said they did not know how to answer my questions and could not help. In 5 days my suitcase was delivered to me. Driver told me it would have been there sooner but Lufthansa gave them the wrong address. When I opened the suitcase I found some items were stolen and… Read Full Review

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Marianne555's Comment

Written on: 02/09/2014

clearly american TSA agents take luggage and take all items, typical americans ( i heard TSA agents even take food stamps which most american live on, no health care on top of that)

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★★★☆☆

“Good but Uncomfortable”

Written on: 03/07/2014 by Cayden309 (1 review written)

I have flown a few times with Lufthansa and have found it to be a professional airline in terms of staff attitude and punctuality. The food leaves a lot to be desired, but that is true for most airlines these days. There was no in-flight entertainment on my (European) flights, although that is not a major issue for a couple of hours or so. The biggest negative (and it is a big one) is the style and comfort of the new seats (in Economy). They provide little support, and their backs are not… Read Full Review

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★★★★★

“Very professional and never really had any problems.”

Written on: 25/06/2014 by maxwebster (1 review written)

I've been flying with Lufthansa regularly for the past four years and apart from one cancellation (which I was transferred onto another flight quickly) I have never had any problem. In fact I would go on to say the booking is simple, the staff at the airport and on board are always helpful and the flight is comfortable. A good, comfortable choice for travel and I will certainly use them again in the future… Read Full Review

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★☆☆☆☆

“Worst Airline”

Written on: 24/06/2014 by Murray1946 (1 review written)

I have been working overseas for 30 years and have travelled with many airlines. I consider Lufthansa the worst in my experience. They cancel flights at the last minute (I had to rearrange my vacation twice), the seats are uncomfortable, the customer service is bad & they don't care… Read Full Review

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★★★★★

“definately worlds best”

Written on: 05/06/2014 by MattieDevine (1 review written)

no complaints whatsoever, they serve champagne in business lounges. business class much better than delta or united. overall 5 stars… Read Full Review

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★★☆☆☆

“Awful vegetarian food ”

Written on: 05/06/2014 by Zechariah461 (1 review written)

It was alright in general - although the inflight entertainment system didn't work at the beginning - but the vegetarian meals were really awful. I am not usually even that fussy, but they really were practically inedible. The rice was hard and crispy and the meal itself was completely tasteless. Would not recommend… Read Full Review

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★★★★★

“stalwart”

Written on: 27/05/2014 by ArjunOrtega (1 review written)

Johannesburg-Frankfurt. Excellent flight, albeit economy, on A380 and there was ample space for stowing hand luggage. Staff efficient and very friendly, to start off a drink and some pretzels, then dinner service (chicken or pasta) with drinks again, coffee and liquor, breakfast included scrambled eggs. Seat comfort, not bad considering it was economy, entertainment worked fine with big selection of movies. All in all a very good experience… Read Full Review

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★★★★★

“TOP PICK”

Written on: 25/05/2014 by Norahn1952 (1 review written)

you cant go wrong with luft-thansa! great service, efficient flight attendants, flights always on time, high safety standards. FREE beverages, even in economy class… Read Full Review

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★★★★★

“Wonderful”

Written on: 21/05/2014 by GabriellePike47 (1 review written)

We had wonderful flights Frankfurt FRA to Toronto YYZ and return in early May. Lufthansas A330-300 was recently upgraded with the latest bells and whistles, new lay-flat business class and amazing food. Flights were on time. Overall a very nice trip… Read Full Review

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★☆☆☆☆

“Don't fly LUFTHANSA from toronto to frankfurt”

Written on: 20/05/2014 by Carpenter360 (1 review written)

Me and my wife travel on the April 19,2014,from Toronto to Frankfurt. The Air Craft is very Old, You can even off the overhead light , Nothing work in our set, No entertainment or set control works .this is 747 very old plan… Read Full Review

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★★☆☆☆

“Not family friendly airline”

Written on: 17/05/2014 by torente800 (1 review written)

If you have large family this is not airline to fly. They do not have a single promotion or policy for large families with three or more kids. On the contrary they charge credit card OPS fee for every child ticket. You have to pay for seat selection for your kids even thou the total price for family is above 2,000Euros. Its still not enough for yellow monster… Read Full Review

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Clarkw's Response to torente800's Review

Written on: 17/05/2014

i call bullsh on this, you are spreading lies

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★★★★★

“Simply the Best”

Written on: 16/05/2014

I am a nervous passenger !!! Staff really friendly and soon put me at ease!! Where posible will only fly with Lufthansa. Food is adequate. Highly recommend to travellers. Have flown 6 times with them and look forrward to further flights… Read Full Review

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★★★★★

“top”

Written on: 25/04/2014 by Lucille275 (1 review written)

Just wonderful. I think Luftansa is the only european airline that can challenge Singapore airlines and the middle east carriers like Emirates/Etihad. Their flight attendants are among the best in the business, flights always on time… Read Full Review

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★☆☆☆☆

“Less than stellar...perhaps a glider would have more room”

Written on: 24/04/2014 by OliviaJordan (1 review written)

I must give kudos to a wonderful flight staff, the attendants are great, but the reservation staff online was horrible...so was the supervisor I asked to speak to. As for room in economy class you'd have more room with two people riding the kiddy airplane ride at the carnival! A wonderful flight staff doesn't make up for lousy room, and rude phone attendants. My hubby said this was a great airline! I paid extra for our trip. Maybe it was great 30 years ago, but in the words of Meatloaf, "I… Read Full Review

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★★★★★

“they have free drinks”

Written on: 29/03/2014 by Colten307 (1 review written)

flights were on time. free drinks. free drinks again. best airline… Read Full Review

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★★★★★

“much better than Emirates”

Written on: 28/03/2014 by Donaldsonux44 (1 review written)

What an amazing airline, much better than Emirates, Etihad and those malicious muzlim airlines. Top quality airline. Excellent food. Very generous with good-quality onboard freebies in economy class. Good rewards programme. Fast check-ins, flights on time. Flight attendants were charming and always smiling… Read Full Review

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★☆☆☆☆

“The worst experience of my life!!!!”

Written on: 27/03/2014 by Cahill474 (1 review written)

The worst experience I have ever had in the 20 years if traveling by an airline company!! Lufthansa flight staff are arrogant and very small minded people!!! I will never and mean never fly with Lufthansa or recommend to anyone to fly and be treated like an animal when flying by Lufthansa!!!… Read Full Review

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