Booked through B.A. own site , oddly cheaper than booking direct. No problem with car , no fuel scam , we took option of having a full tank and returning with full tank. There is a fuel station by Holiday Inn on Atticca avenue [ motorway going away from airport ] Car was marked with slight damage here and there but we were told it was no problem but took pics anyway. returned car , no problems at all. Having been scammed before with car hire Avis at Athens Airport were a pleasant surprise

Rented a car in Istanbul for 2 days. The car was fine, a quite new Opel Corsa. They overcharged my card "by mistake" and I finally got my money refunded after 3 days. One lady at the desk was all smiles and helpful, but her colleague was rude. Maybe I was asking too many questions about what the insurance covers, but I am always terrified by the traffic in Istanbul. Use it or don't use it, I can not decide.

a very good experience this time with avis. right from booking which was pretty easy to their customer service, efficiency as well as the car. In the past we have faced issues with their product when they got us the small car when we needed bigger and had to face trouble with luggage but are quite happy with them this time.

In general Avis were good," Birmingham Airport U K" but beware, If you pick up at an airport location they will charge you a 16%premium on top of your rental,and this applies also to any extras that you may puchase.It is not stated anywhere in their terms, or even do you get told when you pick the car up. It is just added to you bill at the end of the rental. Mine came to £60.!! A lot of money for just one rental, £9 per day They say they have extra costs because of the extra hours it has to be staffed and the higher rental that they pay for the site. Of course they do not take into account the terrific amount of rentals that they have at airports, against any other sites. Another company ripping off the customer. Im sure none of us mind paying a little extra for airport collection,providing it is notified to the customer prior to the rental, but certainly not £9 per day.

I am sure that People with good experiences do not bother to write Reviews. I am happy to be one of the few who do. Having had bad Service with Budget in Croatia last year, I was apprehensive about committing myself to Avis (or any hire car Company). I made a Point of phoning the local Avis representative in Siena (the first of the two hire Points in our journey through Italy)and in Milano, two days before the hire Dates. This is a procedure I highly recommend to prospective hirers. As a result we had absolutely nothing to complain about. I heartily recommend Avis!

We chose to hire a car to go away for a long weekend. Have only hired once before through another well known firm: service was fair but car was worryingly low on oil and engine rough. After reading reviews for Avis we were a little worried. However, all customer service was good and staff friendly enough. Car was brilliant, clean, and a joy to drive- it was a shame to give it back. We would certainly hire from them again and the only reason I gave a 4 star rating was because the Oxford office had moved after booking, and I only found out upon car pick up, luckily it was only a 5 min walk and there was a detailed map in old office window.

Car hired from Exeter Airport, UK. £60 for 4 days hire + we were upgraded from a medium to a large vehicle as they'd ran out of medium sized cars. Only 2,500 miles on the clock,, so car was almost new! Just watch out for the re-fuel charge if you don't fill up as otherwise it'll cost you more! Overall, in my opinion Avis tend to be one of the best car rental companies.

unless u search them good, because they are not included in the rental price...they have lots of partners everywhere and therefore the model cars they have on the website are not always the same. all in all, we received the car we wantd and it was good, the agent was very nice.

Went I fly out of town for a trip, I decided to go ahead and rent a car instead of using the taxi or shuttle. Avis was available with many models to choose from on the lot. The price was about right compared to my other option.

Arriving at Gatwick I followed the signs for Car Rental, then followed a new set of directions. Out the door, down the ramp, turn right,walk about 100 yards to a non-descript building. I went inside to the Avis desk and came face to face with a sour faced woman who hardly spoke a dozen words to me in the time I was there. She went through the booking on her computer, lost the connection, went to her male colleague (who never spoke and had the same expression as her), swiped my credit card, phoned through for a small car to be brought from North Terminal and handed me the keys/paperwork with no change of expression at all. So much for customer service. Going into the yard, I found my car easily - an almost brand new Fiat Punto. Apart from minor scratches it was very clean and tidy. I asked one of the staff for directions to my B&B, he was not English and was very pleasant to talk to, had a smile on his face and gave perfect directions. What a difference from the office staff ! Driving the car I found that the brakes were far too sharp and the 'fuel saving' cut out at traffic lights, etc., did not always start up again straight away. Otherwise it was perfect for what I needed. I would use Avis again but would advise them to do some training for office staff on how to smile and converse with customers. After all we pay their wages.

Expensive but no problems whatsover.

I have never drove abroad before and reading these reviews made me feel even worse about AVIS, we got to the desk an although the staff wernt over friendly he spoke ok (minus personality) and was handed the keys to our 3 cars... We foiund our cars all Yaris type an was quite new and clean.
Full tank of petrol and very clean inside.
We were told to bring it back with full tank when dropping off as you would expect, perfectly fine all week no problems.
When we dropped off on departure day the guys were friendly and checked cars over and made us sign to say no damage or cost was made to us (receipt was given to each of us)..
So up to now I have no problem with them and would use them again.