bid-up.tv Reviews
Summary
Write a review of bid-up.tv To share your experiences with others. Have you bought anything from bid-up.tv? What was the quality like? How quickly did they deliver your purchases? Do you love the presenters or hate them? Who's your favourite.
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Latest Reviews
★★★☆☆
“would like an exchange”
Written on: 17/06/2013
i would like to contact bid up on channel virgin 745 to know how to retun af fauty item , can eny one give the contact no ,pleas. it is a yarvick luna 7c (read more)
★☆☆☆☆
“Worst customer service ever”
Written on: 14/06/2013 by gaz999 (4 reviews written)
I am still waiting to receive a refund for an item that I first told them about in January 2013 as it was faulty. (it's now mid-June 2013) I have had to phone them 8 times on their £1.53 per call line and each time I just get fobbed off and I'm still waiting for them to "process" the refund. The item that was returned was sent to them in April 2013 and it's already mid-June. Their customer service is so appallingly bad that I wont ever order anything from them again ..... too much hassle! (read more)
★☆☆☆☆
“load of rubbish”
Written on: 30/04/2013
i ordered a number of items when the credit thing was on like order this and get 10 or 20 pounds back to spend on something else only when i prdered the things it said to new and existing customers i am an existing customer so i qualified so when i ordered something else they said i didnt have the credit and they will see what was going on and would contact me back only they didnt so i phoned them again and they say im not eligable they dont have a clue what they are talking about as one... (read more)
★☆☆☆☆
“BID TV, what a load of rubbish!”
Written on: 27/03/2013 by KeithAggett (1 review written)
I ordered a pair of trousers and when they arrived they were marked as 3XL but only measured XL size, had to return them. Then I ordered 2 led spinner lights for outdoors, when they arrived both the colour changing balls were detached from the spinners, so had to send them back as well. Ordered a 'Yonanas' looked great on the telly when demonstrated, tried it and it was total rubbish. Brought 4 lots of 'hedgehog' gutter protector when there was a '£10 credit' they said you could multi buy... (read more)
★☆☆☆☆
“Beauty care”
Written on: 25/03/2013
They were selling Elizabeth grant collagen diamond for £24.99 on the net you can purchase this for £22.99 and the red shoe perfume is £11 on the net double that price on bid , don't be ripped off look on net before you purchase anything. (read more)
★☆☆☆☆
“Bid Tv Harassment”
Written on: 22/03/2013
Bid Tv keep on calling my house after i've cancelled a order... (read more)
★☆☆☆☆
“customers service”
Written on: 12/03/2013
i bought a samson phone on the 26th december 2012 bid tv said it had been dispatched on 28th december i paid £62.98 including p7p i still have not received it yet i phoned on the 8th january 2013 i was told a form would be sent to claim a refund not received that either.i sent a email came back failed not monitored. said they would try and track it.have not heard anything back from there either i wrote to bid tv sent letter 14th january waiting to get word back i just want the phone or a... (read more)
★☆☆☆☆
“easy payment offers”
Written on: 01/03/2013
Purchased a yonanas ice cream maker before Christmas from bid TV. As it was being offered at 2 easy payment I took up the offer. On speaking to the ordering point in India I was told It was not on easy payments, when it was clearly being advertised on TV at that very moment and has been for several weeks before. Customer services said that they would honour this method. On trying to send it back I discovered that BID TV took the full amount out of my account. I have now been complaining for... (read more)
★☆☆☆☆
“untrusted card processing”
Written on: 18/02/2013 by landmark1234
I have twice purchased items and immediately preceding those card processing, my id was used to register for online catalogue and over 400 pounds of hair products ordered using my card details. Until Bid TV take away the human card processing, I will not make any purchase from BID TV. Bid TV should have electronic card payment and remove human interface. The people processing ask for so much information enough to use your card where PIN number is not required. (read more)
★☆☆☆☆
“KEEP CALM NO CUSTOMER SERVICE”
Written on: 05/02/2013 by JUDGEDRED (1 review written)
The issue I have had with Bid Tv is aan absolute nightmare!, I purchased a 'Yarvik tablet' on there so called easy payment schemeas to spread the cost of xmas. However what was to unfold is nothing short of 'we are right and you the customer are wrong' When I purchased this Tablet , I gave my credit card details to payin £50 instalments and with assurances that thecredit card wil be used to make the payments. However as there customer service is located in the sub-continent , yet they... (read more)
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Showing 1 - 10 of 61 Reviews
★☆☆☆☆
“NO REFUND FOR GOODS NOT RECEIVED”
Written on: 28/01/2013
Ordered makeover voucher on 16/12 12 money went out of bank on 19/12/12. this was a christmas present. Didnt receive item at all. contacted them by phone on 28/12/12 to be told they would email me declaration to print off sign and return. they sent me that email 9 days later on the 6/1/13. Did what they said and sent declaration back on 6/1/13. Phoned again a week later to be told someone will phone me 3 to 4 days to confirm refund. No phone call, rang again on the 24/1/13 to say still no... (read more)
★★★★☆
“please check carefully”
Written on: 18/12/2012
on recieving make sure you check goods especially BEDDING and CLOTHING a lot of them are seconds example twisted lining in coat sleeve [good job i can sew] jaquered padded bed spreads half the padding missing stitching on quilting caught in wrong places to name a few this is quite embarrasing when given as presents good job it was only my family i gave them to HAVING had my say i have also had some really good buys from the bid up chanels ITS THE OLD SAYING IF IT SOUNDS TO GOOD TO... (read more)
★☆☆☆☆
“Paid for an item,not received or refunded”
Written on: 11/12/2012
I rang up Bid tv 24th October to purchase Slver buddahs in box, on the live channel.The money came out of my account 30 oct 2012.Since then I have recieved nothing.I have e mailed over 50 times which I have 50 'Tracking incident numbers' which areall useless with a standard reply that they aim to get back to me in 5-10 working days.I have rung them twice and each time they have promised to e mail me a refund form to print out, sign and return,then and only then will I get a refund.They... (read more)
★☆☆☆☆
“bid tv”
Written on: 30/11/2012
Anyone glued to the bid up tv channels before christmas should check before you buy christmas crackers. last year i bought crackers at £10 a box plus £7.99 p&p only to find the same crackers i T K MAXX at the same price ( but no p&p) Also whatch out for their multi buy scam, you are encouraged to buy several at a time but are charged 7.99 p&p on each item,so an item knocked down to £1 doesnt seem so attractive when you get the bill. (read more)
★☆☆☆☆
“Bib-up-tv now do free wake up calls 1.15am. 1.30am...”
Written on: 27/11/2012
My Mother bid an item last night around 9.30 pm, she waited up until 10.30pm for them to call her back, this call wasn’t received until a wake up call at 1.15 am, from another country, she said “please call in the morning UK time”, they called again at 1.30 am and again at 2.45 am.. My Mother is a nurse and needed to be up this morning a 4.30 am for a full days work. Mother called customers services on 08448116611 to complain, they said that the item (a fire) was so popular, they... (read more)
★☆☆☆☆
“Is it legal to treat customers like this??”
Written on: 21/11/2012
Ordered a Viking Eco-stepper bicycle from them more than a month ago, defective on arrival, and have been trying to get it back to them ever since. Four collection dates have come and gone and the bicycle is still awaiting collection. Needless to say, no refund yet either... Never again. (read more)
★☆☆☆☆
“Red pan set”
Written on: 11/11/2012
Ordered nonstick. Red. Pan. Dset. Looked. Great. Cooked. First meal. In fryy pan. Washed. Pan. Under bottom. Red. Coulorxx. Colour came. Off first time used. Couldn't. Believe it. (read more)
★☆☆☆☆
“Christmas comments made by presenter”
Written on: 29/10/2012
why did the presenter feel he had to put down the traditional form of Christmas by referring to it as the winter festival and calling it camp. Won't be shopping with you again. (read more)
★☆☆☆☆
“DON'T BUY FROM BID UP !!”
Written on: 24/10/2012 by browns59
Ordered a leather bag as a present - received a pair of socks, but charged immediately for the leather bag. They refuse to send the bag until they have received the socks back - to be returned at my expense - no chance now of getting the bag in time for when it was needed, so they have failed to meet their delivery deadlines because I made the mistake of receiving the wrong item !! I asked for a freepost address to return the socks as it was their fault - they refused. A bunch of cowboys... (read more)
★☆☆☆☆
“i have nothing at all good to say about this channel...”
Written on: 16/10/2012 by BLUERINSE (1 review written)
i have nothing at all good to say about this channel as i ordered a support cushion from them on the 25th september and to date 16/10/2012 have not received it, for all the money was taken from my account,immediately,i have e mailed them numerous times and no reply at all, also rung them and told someone will ring me back ,they never have ,i have just rung again and been told i am not on my own as numerous people are having this problem ??,so why dont they do something about it. RUBBISH ALL... (read more)
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Showing 11 - 20 of 61 Reviews
★★★★★
“Great service”
Written on: 07/08/2012
I have been a customer of sit up tv for about 3 years and although I agree with others that the postal cost is a standard charge no matter what you buy I have been moree than happy with both the service and the quality of the goods. Their delivery has been for me quick and if at any time I have needed {for any reason or no reason} they have quickly refunded the cost of the items. The fact that I can have the to door delivery means I do not have to worry about walking the streets for items or... (read more)
Norriesx's Comment
Written on: 27/11/2012
IT ANNOYS ME WHEN THEY SHOW THERE ITEMS AS A BAGAIN ,CHEAPER THAN THE BIG SORES WHEN IF YOU ADD THE P&P PLUS THE PHONE CHARGE (ROUGHLY A TENNER) IT'S NOT MUCH OF A BARGAIN AFTER ALL. YOU HAVE TO USE YOUR HEAD AND NOT FALL FOR THIER CLAPTRAP
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★☆☆☆☆
“zennox 3.5 digital tv and radio ”
Written on: 31/07/2012 by laurenluke2 (1 review written)
just received one of these tv zennox digital tv what a load of rubbish charged up the battery got a sort of picture it said fully charged removed the charger wallop no picture on screen the battery was dead once bought a sat nav from them now i noticed that the only country you can get is the uk if you needed it for europe tough not any data and you can not change countries i think all their goods are regect or sub standard will not ever be a customer agian sooner pay more for some thing... (read more)
★☆☆☆☆
“Do not trust these TV shopping places”
Written on: 08/11/2011 by Caroline_BidTV (1 review written)
Worst case: I ordered some Cuisine saucepans (by telephone - but it is much cheaper to do this online). I rang in a hurry as soon as I heard these pans were dishwasher safe. They arrived and, at the very bottom of the box, were instructions stating clearly that they should not be washed in dishwashers. Since then - at least a month ago - I have been trying to get these picked up for return. I have written at least 5 emails, and left the same, if not more, messages on the permanent answer... (read more)
★☆☆☆☆
“bid tv customer service a joke”
Written on: 08/11/2011 by becky2210
Brought my daughter a rocking horse for xmas, it was despatched on the 14th oct 2011, despite calling everyday since the 7 days wait I still have no item no refund? Called the courier company they use and the item was sent back to them on the 21st oct without even attempting delivery to me, again requested a refund still nothing? it is now nearly a month since I requested a refund and they keep telling me that I will receive a non delivery letter? which takes 7 to 10 days to get to you... (read more)
Paulacanons1's Response to becky2210's Review
Written on: 12/12/2012
we did that and we still waiting for money back its been 2 months and we still waiting
Reply to this comment
★☆☆☆☆
“After sales service is a joke”
Written on: 04/11/2011 by dclose01
ordered from bid tv,now been 1 month and no product.after 3 phone calls lots of emails still no better off.i want a refund and cost of call refunded..this is a joke..no one cares (read more)
★☆☆☆☆
“What a con. They make you call and say . You have...”
Written on: 15/05/2011
What a con. They make you call and say . You have purchased the item. Somebody will call you back. Nobody calls you back . The worst thing is the call just cost me around £2.00 for nothing. I will be reporting this to trading standards and the ombudsman. You can't con people like this. (read more)
★★☆☆☆
“peter simon is a con he tell you its gold when its...”
Written on: 09/04/2011
peter simon is a con he tell you its gold when its gold plated he is useless how he gets away with it i dont know i have had some good products on bid up the egg humidifires are good the operators are not very helpful (read more)
★☆☆☆☆
“Rubbish...I tried this for the first time ordered the...”
Written on: 01/04/2011
Rubbish...I tried this for the first time ordered the item...called me back, no-one on other end of phone...6 times they did this, when eventually someone did speak they hung up on me 30 secs into the call, then another 6 calls with no answer (not even heavy breathing) then a woman who asked me if i was the buyer, then proceeeded to ask me for a 4 digit password, when i told her i wasnt registered she hung up....i gave up, i want my shopping to be simple...one call does it all so to... (read more)
★☆☆☆☆
“Do not buy from Bid up TV. I am not expecting...”
Written on: 20/02/2011
Do not buy from Bid up TV. I am not expecting perfection but I expect a product to work. Bought 3 items from this channel which wee all broken. Took almost a month to get the refund but still never received the refund on the postage costs for me to send it back. Despite 4 phone calls and now 2 months later I don't expect to get the refund. Do not buy from this channel unless you want to waste your time and be left out of pocket financially. (read more)
★★★★☆
“I AM QUITE HAPPY WITH UR CHANNEL BID TV.I ORDER 21NOV...”
Written on: 12/12/2010
I AM QUITE HAPPY WITH UR CHANNEL BID TV.I ORDER 21NOV EVENING OBOUT 21 COSTAMATICS AT THE PRICE OF £2.00. BUT I DONT FIND ANY RESPONSE.PLEASE CONTECT ME AS SOON AS POSSIBLE (read more)
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Showing 21 - 30 of 61 Reviews
★★★☆☆
“IM FEEL UP SET BEC IM THE REGULAR CLINT OF BID TV.I...”
Written on: 03/12/2010
IM FEEL UP SET BEC IM THE REGULAR CLINT OF BID TV.I PURCHASE FEW THINGS BEFOR.THAT DILIVER ON TIME.BUT THIS TIME IT GIVE ME HARD WAITING TIME.THIS TIME IM NOT HAPPY (read more)
★☆☆☆☆
“bid on item. got ring back to confirm. asked for pin...”
Written on: 21/11/2010
bid on item. got ring back to confirm. asked for pin no said didnt have one. the lady put the phone down on me,charming. my son realy wonted the item which was a good price but it took three long phone calls to get the item with no sorrys or a jestor of good will. for this reason and the rude operator i will not be buying anything from the channel in the future. (read more)
★★★★☆
“So many negative comments which i suspect are from the...”
Written on: 26/07/2010
So many negative comments which i suspect are from the usual moaning individuals that expect perfection everywhere with low cost items O what Planet are living on
The only negative thing about bid tv is the delivery cost which i agree is really pitched too high especially for smaller items delivered by Royal Mail..but quite acceptable for courier deliveries for which i have NEVER waited longer than 448hrs Having bought many high Quality Banded products at substantialy discounted prices i...
(read more)
★☆☆☆☆
“i ordered a pair of memory foam pillows in november09...”
Written on: 06/06/2010
i ordered a pair of memory foam pillows in november09 despite writing and signing there security forms twice i still have not received my goods or a refund! i.d recommend antone to think twice before using them! (read more)
★☆☆☆☆
“Unfortunately Iam not impressed with the delivery...”
Written on: 05/05/2010
Unfortunately Iam not impressed with the delivery service used by the sit-up channels Bid,Speed Auction & Price Drop tv channels also not happy that there is no complaint service directly to communicate with the customer service here in the UK?? So there does not seem to be any feedback and a blatant elusion by the shopping channels to except that there is a problem and there is when it is now four larger items that have not reached me now! the service for smaller items go directly to the... (read more)
★☆☆☆☆
“Returned item to sit-up channels on 18th February 2010. ”
Written on: 14/03/2010
Returned item to sit-up channels on 18th February 2010.
Their paperwork states that refunds are made within 14 days of item being returned.
I returned this nearly four weeks ago (it is 14th March today), and despite three telephone calls there is no sign at all of any refund.
(read more)
★★☆☆☆
“Have bought on several occasions over the past year...”
Written on: 26/02/2010
Have bought on several occasions over the past year and delivery has been in time specified, but at the beginning of 2010 ordered a watch which never came. After contacting them by phone and by e mail, have still not recieved a refund. Have now sent lettter giving them 14 days to refund my money or will go through financial/ consumers ombudsman. Won't use them again. (read more)
★☆☆☆☆
“To be honest, bid.tv make most of their profits from...”
Written on: 19/12/2009
To be honest, bid.tv make most of their profits from selling cheap or overpriced goods coupled with a rip-pff delivery price. How can a dvd cost £7.99 to deliver? I estimate an average profit of £6.00 on delivery charges per item. 300 items = a staggering £1800 profit on delivery alone.
Times this by the number of items sold in a day, and you can see how they make money.
If you look up the price of some of their goods, you can't find the makers name, except with a reference to...
(read more)
★☆☆☆☆
“The minimum spend is £10.50 aprox... regardless of...”
Written on: 01/12/2009
The minimum spend is £10.50 aprox... regardless of selling price... sometimes it takes 2 or three calls to get through... (at a minimum of £1.47 per call regardless of length of time, from one second onwards), increasing the bill drastically.
I do avoid selling channels which have this 'high rate' phone calls, and silly sales tactics to sell hat some of the stuff can only be classed as 'junk'.
I have shopped on this channel, and only good thing is the delivery... 2 days... which is...
(read more)
★☆☆☆☆
“I do not know how a company this size has not gone...”
Written on: 16/11/2009
I do not know how a company this size has not gone down the pan. They have NO CUSTOMER CARE. You cant get hold of a person male or female with the command of the English language. The new company they use for delivery is about as good. DO NOT USE THIS SHOPPING SERVICE: as service is far from what you will get. I cant give them a Rating as it does not go LOW ENOUGH.
John Hodgson. Leicester. England. Post Code LE2 9FS
(read more)
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Showing 31 - 40 of 61 Reviews
★☆☆☆☆
“I bought 2 memory foam pillows on 18-05-2009 after...”
Written on: 30/06/2009 by fedupwithbidtv (1 review written)
I bought 2 memory foam pillows on 18-05-2009 after 10days they had not arrived, so i contacted BID Tv to notify them of this and also to complain about the Home Delivery Network that BID TV use as their courier. This isnt the 1st time they not delivered items.
My gripe with HDN is they have the annoying habit of dumping the items ive bought outside my front doot and leave a card saying the items been left at your front door. When you call them to ask where are the items they then claimed i...
(read more)
★☆☆☆☆
“DONT USE SIT UP CHANNELS!!!!!! if you need to return...”
Written on: 25/06/2009 by handycolin
DONT USE SIT UP CHANNELS!!!!!! if you need to return an item to bid up tv you wont get a refund for at least 2 months... if you get one at all!!! they use indian call centres that have no say about your refunds!!! and they promise to call you back within 48 hours but DONT!!!! its a nightmare that you dont need!!! (read more)
★★☆☆☆
“I have bought items from bidtv which I have been...”
Written on: 07/04/2009
I have bought items from bidtv which I have been pleased with, but recently bought two watches at 2 months in between each one, both of them had defects and were returned. I was very
shocked to see the refund was only the costs of the watches and not the postal cost which was £7.81each = £15.62. Their
customer service telephone number cost on my phone £1.per
minute, so I am reluctant to phone them because when I have in the past complained of a missing item in a package it was passed...
(read more)
★★★★☆
“I have been shopping with bid and price drop for years...”
Written on: 12/03/2009
I have been shopping with bid and price drop for years and have not had any problems. I think the delivery service is first class. You are told delivery is within 7 days, longest i have waited is 4 days. I buy all year round and by Christmas i have little or no High St shopping to do. I think the quality and service are excellent. If i am buying a few items in 1 day i dont think i should have to pay postage on each item. Why cant small items be put into 1 parcel, i buy a lot of jewelery and... (read more)
Minstrel's Comment
Written on: 14/05/2011
I have found lots of negative comments .about this company And I like the Lady writing the review have been shopping with them several years I wonder whose reviews are correct!!!!
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★☆☆☆☆
“Never any mention of high cost of delivery (min £7.80)...”
Written on: 07/12/2008
Never any mention of high cost of delivery (min £7.80) initial call ( £1.50) of subsequent premium calls if any problems. Added at least £10 to cost of item! Also has any one else noticed how inflated the prices are to begin with before the prices are 'slashed'. Also think presenters need to get dictionary and look up meaning of 'quality' and 'bargain' as is much over used on that programme. (read more)
★☆☆☆☆
“I have had a 3 products from these people. The first,...”
Written on: 12/11/2008 by arefem (1 review written)
I have had a 3 products from these people. The first, a 'Memory Foam' matress topper needed to be aired for over two weeks to get rid of the chemical smell. The second, two 'Memory Foam' pillows, both had minor faults but I kept them. The third, and ultra-sonic bark stopper, was faulty and returned. I e-mailed through thier website beforehand, and was sent a returns no. (This seems to be an automatic thing when asking about returns, because i sent a second query and got another returns no. ... (read more)
★☆☆☆☆
“Products good as you like the idea and so buy,...”
Written on: 02/11/2008
Products good as you like the idea and so buy, telephone services good they ring you back and take order. However, I have had 2 items ordered on 2 separate occasions. I had my items left behind the bin by home delivery; they did not seem to have a care in the world that the product might be pinched, which as it happens was the case. So when trying to get me money back I am still waiting this very day for the money, maybe not all bid up TV but potential customers need to know may struggle to... (read more)
★★★☆☆
“Usually good service but at the present I am awaiting...”
Written on: 10/10/2008
Usually good service but at the present I am awaiting late delivery of 3 James Dean DVD's. In general I am pleased with the service. (read more)
☆☆☆☆☆
“Delivery is quick but refunds are poor. They make...”
Written on: 18/08/2008 by cheekybum121
Delivery is quick but refunds are poor. They make money out of the phone calls and charges for postage. They sent out wrong items charge me for posting it back then I had to wait over a month to only get the cost back and not the postage. (read more)
☆☆☆☆☆
“I was quite taken with the concept and decided to try...”
Written on: 16/08/2008 by dubbers (4 reviews written)
I was quite taken with the concept and decided to try it out. As stated my first go was uneventful. I then had a second go. Four pillows £7.99 easy enough? No. I received a call to confirm my order then the operator started a spiel about "free offers" I explained I wasn't interested but to no avail her voice didn't stop so I politely told her I had to go and hung up. I received a further call 2 hours later to say there had been a problem with my order, it further transpired that the first... (read more)
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Showing 41 - 50 of 61 Reviews
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Dorothyfield's Comment
Written on: 16/12/2012
irecieved mine ok