bid-up.tv Reviews

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★☆☆☆☆
1.4 / 5
14% of users recommend this
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Summary

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Latest Reviews

★☆☆☆☆

“drill not working”

Written on: 26/04/2014 by Princessx349 (1 review written)

my new drill is not working can you help me and let me know where i can send it back to to get a new drill or a refund… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 20/04/2014 by qtRhodes263 (1 review written)

you can buy a lot of this stuff on the internet far cheaper for people who don,t have internet it costs £10 before you even buy anything very overstated on prices i bought an toothbrush they say was worth 25 quid on the internet £5 and free postage overall thy tried to sell at a fiver then 10 quid p and o i think not cheaper shopping eleswere… Read Full Review

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★☆☆☆☆

“Horrible delivery and customer service ”

Written on: 13/01/2014 by sabeermohd (1 review written)

I ordered a insulated trolley after watching it in bid TV and this was my first purchase thru bid tv. I was charged around 15 pounds for the product including the delivery charges. After 2 weeks of non delivery , I contacted the customer support and they told me they will investigate . I was send a document to sign and send via post. To my surprise after 27 days , I found a parcel in my front garden and it was the product . It seems like The parcel guys simply threw it in my garden and rushed… Read Full Review

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★☆☆☆☆

“WHAT 2 YEAR WARRANTY?”

Written on: 13/01/2014

Having purchased a Yarvik 10.1 Tablet for my son,and having purchased due to the fact the presenter stated time and time again it comes with 'peace of mind as it has a 2 year Warranty' only to find that this is no longer the case having purchased it for xmas Dec 2012. The Tablet concerned has failed to re-charge properly, overheats,and frezes up for days making it usless which has upset and distressed my Autistic son. I have contacted Bid Tv customer service whom stated it was only one year… Read Full Review

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★★☆☆☆

“poor quality jumper”

Written on: 26/11/2013

I bought a jumper called the Twist Yarn Jumper Multi Coloured with sequins in pink and it has just come, im so disappointed, the finish is terrible, the end of the wool on the neckline is sticking out about half an inch so I tried to push it through and it had not even been tied in a knot so started unravelling, I had to sew that then the wool on both sides of the neck had wool sticking up where it had been finished so tried to sew it down inside of the jumper, side seam has started to… Read Full Review

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★☆☆☆☆

“non payment on goods returned”

Written on: 26/11/2013

bought deep fatfryer in september faulty so told to send back,sent back at a cost of £12.92 told this would be refunded 7 weeks not a penny returned to my account… Read Full Review

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★☆☆☆☆

“Gold/Gold- plated”

Written on: 21/11/2013

In 2001 I bought a gold chain which I gave to my now late mother. It came back into my possession with the invoice and an estimate for insurance purposes of £600.I took the item to a gold dealer who stated that it was gold-plated and worthless. The original price of the item was £181. I would avoid this company and I will not do business with them again… Read Full Review

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★☆☆☆☆

“non delivery,but still charged.”

Written on: 11/11/2013

Phoned customer services today regarding a delivery. I was told that they tried but no one in, i told them i was in all day,if they called why was their no card left to let me know.I asked them to refund my money still not sure when this would happen.Customer service said it will be returned to depot,i said why not rediliver then they said oh we cant do that but they stiil have my money, this was a birthday present,thank you bid tv.do not use this site they don't answer e-mails or phone calls… Read Full Review

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★☆☆☆☆

“Credit fiasco at Bid Tv”

Written on: 22/10/2013

On the 10th October Bid were giving £10 credit for items purchased between 15.00 & 17.03 and again from 17.30 & 18.33. I purchased a Mandarin Weekend Bag Item Ref 000092193908 @ 17.44 (according to BT info on bill). This credit could be applied to our account between 07.45 20th October and 01.30 21st October. On 20th October I ordered a betty boop Sparkling Lamp and did not enter my pin,so an hour or so I got a call back and I tried to trigger the credit I had on my account...I have e-mailed… Read Full Review

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★☆☆☆☆

“What a load of rubbish ”

Written on: 10/10/2013

I ADVISE people NOT TO BUY anything of any of these channels it's the biggest load of rubbish I've ever seen the presenters talk a load of they say anything so u will buy there they should be ashamed of themselves trying to sell u this ru there misleading people into thinking there selling u quality there nothing but a load of taking people's hard earned money .for there had to remove some some words because they don't like the truth… Read Full Review

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★☆☆☆☆

“horrendous customer service”

Written on: 27/08/2013 by erdzuk (1 review written)

let me start by saying while a lot of what bid sell is overpriced rubbish and you must always do an internet check before you buy some of the stuff is cheap and well worth it,always buy(or at least check)on their web page as it is usually cheaper and free delivery over 50 quid. basically i had a problem when blue magic leaked under my bed so i contacted customer services via the feedback form on the website(i refuse to pay 15p connection then 15p a minute to complain)i had to use the form 4 or… Read Full Review

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★★★☆☆

“would like an exchange”

Written on: 17/06/2013

i would like to contact bid up on channel virgin 745 to know how to retun af fauty item , can eny one give the contact no ,pleas. it is a yarvick luna 7c… Read Full Review

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Flappercontrol's Comment

Written on: 13/01/2014

Have you managed to get sorted ,I have major issue regarding a yarvik tablet which is faulty.customer service in helpful

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★☆☆☆☆

“Worst customer service ever”

Written on: 14/06/2013 by gaz999 (4 reviews written)

I am still waiting to receive a refund for an item that I first told them about in January 2013 as it was faulty. (it's now mid-June 2013) I have had to phone them 8 times on their £1.53 per call line and each time I just get fobbed off and I'm still waiting for them to "process" the refund. The item that was returned was sent to them in April 2013 and it's already mid-June. Their customer service is so appallingly bad that I wont ever order anything from them again ..... too much hassle!… Read Full Review

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Erdzuk's Response to gaz999's Review

Written on: 27/08/2013

i refuse to ting their number and instead use the feedback form in the contact part of the website,you can also email them but dont expect an immediate response and when they do they usually deny all knowledge or say the most horrendous customer service is actually quite good and managers seem to be friends with customer service agents and back them to the hilt.

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★☆☆☆☆

“load of rubbish”

Written on: 30/04/2013

i ordered a number of items when the credit thing was on like order this and get 10 or 20 pounds back to spend on something else only when i prdered the things it said to new and existing customers i am an existing customer so i qualified so when i ordered something else they said i didnt have the credit and they will see what was going on and would contact me back only they didnt so i phoned them again and they say im not eligable they dont have a clue what they are talking about as one said… Read Full Review

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★☆☆☆☆

“BID TV, what a load of rubbish!”

Written on: 27/03/2013 by KeithAggett (1 review written)

I ordered a pair of trousers and when they arrived they were marked as 3XL but only measured XL size, had to return them. Then I ordered 2 led spinner lights for outdoors, when they arrived both the colour changing balls were detached from the spinners, so had to send them back as well. Ordered a 'Yonanas' looked great on the telly when demonstrated, tried it and it was total rubbish. Brought 4 lots of 'hedgehog' gutter protector when there was a '£10 credit' they said you could multi buy so I… Read Full Review

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★☆☆☆☆

“Beauty care”

Written on: 25/03/2013

They were selling Elizabeth grant collagen diamond for £24.99 on the net you can purchase this for £22.99 and the red shoe perfume is £11 on the net double that price on bid , don't be ripped off look on net before you purchase anything. … Read Full Review

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★☆☆☆☆

“Bid Tv Harassment”

Written on: 22/03/2013

Bid Tv keep on calling my house after i've cancelled a order… Read Full Review

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★☆☆☆☆

“customers service”

Written on: 12/03/2013

i bought a samson phone on the 26th december 2012 bid tv said it had been dispatched on 28th december i paid £62.98 including p7p i still have not received it yet i phoned on the 8th january 2013 i was told a form would be sent to claim a refund not received that either.i sent a email came back failed not monitored. said they would try and track it.have not heard anything back from there either i wrote to bid tv sent letter 14th january waiting to get word back i just want the phone or a… Read Full Review

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★☆☆☆☆

“easy payment offers”

Written on: 01/03/2013

Purchased a yonanas ice cream maker before Christmas from bid TV. As it was being offered at 2 easy payment I took up the offer. On speaking to the ordering point in India I was told It was not on easy payments, when it was clearly being advertised on TV at that very moment and has been for several weeks before. Customer services said that they would honour this method. On trying to send it back I discovered that BID TV took the full amount out of my account. I have now been complaining for 4… Read Full Review

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★☆☆☆☆

“untrusted card processing”

Written on: 18/02/2013 by landmark1234 (1 review written)

I have twice purchased items and immediately preceding those card processing, my id was used to register for online catalogue and over 400 pounds of hair products ordered using my card details. Until Bid TV take away the human card processing, I will not make any purchase from BID TV. Bid TV should have electronic card payment and remove human interface. The people processing ask for so much information enough to use your card where PIN number is not required. … Read Full Review

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