Direct Holidays www.directholidays.co.uk Reviews

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 1 rating and 3 reviews

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Average Ratings for Direct Holidays www.directholidays.co.uk

  • Ease Of Navigation2.5 stars
  • Value for Money0.8 stars
  • Reviewer Ratings2 stars
  • Overall Rating2.8 stars

3 Reviews For Direct Holidays www.directholidays.co.uk

  • lancslad 6th Sep 2008

    Reviewer rating: 0.5 stars


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    Bad Points: They have cancelled a holiday and it will take 2 weeks for a debit card refund it seems


    General comments: I booked a holiday through this company for my son and his partner to travel to Cyprus 5 weeks from the booking date and paid by debit card. All paperwork arrives confirming the holiday arrangements and then just under 3 weeks prior to the travel date they cancel the holiday stating there is no room availability at the hotel! We contact them by telephone and they are unable to provide a valid explanation as the the reaon for cancellation other than there are no rooms available. They have not yet offered a suitable alternative for me so a refund is requested but they state it will take 2 WEEKS to process. Customer services have been unhelpful I feel and I therefore do not recommend directholidays.co.uk

  • Collier Rank: Lance Corporal 21st Aug 2007

    Reviewer rating: 1.5 stars


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    Cuba and its people are lovely and would recommend the country, the hotel was abysmal, please do not go.

  • Summarized
    Professional
    Review on 15th Jan 2007

    Reviewer rating:4 stars

    Direct Holidays insist that by cutting out the travel agent, they are able to offer holidays at up to 15% less. Their staff are friendly. Since they have been taken over they are less reliable.