UPS Reviews

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★☆☆☆☆
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Summary

Review your UPS Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
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Latest Reviews

★☆☆☆☆

“UPS IS AWFUL”

Written on: 24/06/2016 by Reeves265 (1 review written)

I have never had a problem with UPS when ordering online. For six years, I have ordered products from different companies and received all of my products without any problem. Just recently I ordered several products from Finish Line and didn't get any of my products. I contacted Finish Line and a customer service representative said it was sent and to check with UPS. UPS swore they dropped it off on my porch, but I never got it. A few weeks later I was receiving a late birthday gift from Coach… Read Full Review

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★☆☆☆☆

“"UPS" Not The Fine Deliver Company It Once Was !”

Written on: 19/06/2016 by Reynolds432 (1 review written)

I give UPA a "Zero", they were at one time a great delivery service, but now that they use "SurePost", they stink, very slow delivery, never, or rarely deliver on time, and all most impossible to track your package, and UPS uses excuses, and denies it's their fault when you don't get your package on time, but they are the ones that hired the firm SurePost, or maybe even they own SurePost, but either way, it's a bad, and very unreliable delivery service. "UPS" is ruining their business", by… Read Full Review

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★☆☆☆☆

“Paid for 2nd day air and its gonna be here on the...”

Written on: 18/06/2016 by Gallegosyv311 (1 review written)

Was expecting a package yesterday was shipped on wed early am from east coast. Suppost to be here Friday paid 30 dollars to ship a envelope. I check and it was sitting at there hub in south Carolina for two days. I call them about a refund they could care less that I needed that package for today. DO NOT USE UPS THEY ARE THE WORST!!!!!… Read Full Review

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★☆☆☆☆

“Never again ”

Written on: 16/06/2016 by annaguasta (1 review written)

UPS - U stands for Unreliable, Useless and UnprofessionaL that's for sure! I'm not going to use it ever again! for a simple delivery of a small parcel, they took nearly a month, they damaged it and there was 3/4 of the content missing. At the end they didn't even took responsability for and they pointed out the finger to me that I didn't follow their packaging standards. Terrible!… Read Full Review

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★☆☆☆☆

“A logistics company without a gramm of logic”

Written on: 16/06/2016 by Kiddlz339 (1 review written)

I have been receiving parcels with UPS for a number of years now. The driver, same gay that is delivering every time, is very good and a truly nice guy. Company itself - well it is so bad, that I have difficulty describing it. On the 12th of the months, I received an email telling me that my package will be delivered "tomorrow", I.E. 13th. The very next entry, in same email, told me that it is for delivery on the 14th... On 13th, I phoned numerous times, to confirm this delivery, but was given… Read Full Review

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★☆☆☆☆

“UPS has gone down hill ”

Written on: 12/06/2016 by ysHurst259 (1 review written)

You pay for an item to be shipped and they will ship it but if you would like it to actually make it there and for them to not loose it you have to pay extra. Then I had it an item shipped from one UPS facility to another. The shipping UPS never mentioned anything about paying a holding fee when I shipped it… Read Full Review

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★☆☆☆☆

“useless”

Written on: 10/06/2016 by AreliMerritt (1 review written)

Watch same ups driver drive up and down our street (3times). First time eleven am than again two pm finally made delivery a little after seven pm. All our delivery are after six pm. We try never to use ups… Read Full Review

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★☆☆☆☆

“DELIVERY COMPANY THAT DOES NOT DELIVER”

Written on: 08/06/2016

Ordered from Amazon who use UPS. Waiting for goods now since Friday- have been waiting in = no notification. Checked website - goods that were out for delivery Friday and then again Monday are now being despatched again on Tuesday.! They email you and then do not deliver… Read Full Review

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★☆☆☆☆

“Extremely bad customer service”

Written on: 02/06/2016 by 13Mills (1 review written)

Expecting parcel between 9-6 today, 2 people home and front door opens onto street so visible and can be a knock or bell could be heard through the house. Card through the door,at 9.18 saying we were not in, although doorbell not used and no one knocked the door. After extensive phone calls to sender and UPS(who said they would retry to their credit) I got to someone who didn't want to go over what had happened and they needed to get on with their job and actually raised their voice to me!… Read Full Review

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★☆☆☆☆

“very bad delivery”

Written on: 31/05/2016 by bajaman51 (1 review written)

very bad shipped in brand new heavy duty boxes and they arived all beat up and open boxes looked like they had been used 10 time or more leaft out in rain. and they blaimed me for packing . I have proof I just bought boxes and everything else would not ship with them if I were you… Read Full Review

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★☆☆☆☆

“USELESS parcel service”

Written on: 29/05/2016 by Dowling149 (1 review written)

Useless service. No one calls to attempt to deliver the parcel then says that we refused it and returned it to sender!!! Only gave them one star because that is the minimum you can put in to proceed..did try to file the review with no stars at all… Read Full Review

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★☆☆☆☆

“UPS is Terrible.”

Written on: 26/05/2016 by O406 (1 review written)

UPS is the worst They gave my package to someone els and when I called to ask who they gave it too. They acted like it was my fault. The tracking said it was delivered and that the driver met a woman and gave it to her. What the F. A delivery service that gives your packages to random strangers. I paid for two day shipping and they gave my package to someone else. I paid UPS for two day shipping and got in four. From now on I'm going to ask Amazon to ship my orders by FedEx.I'll pay more… Read Full Review

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★☆☆☆☆

“Delivery service that DOESN'T deliver!”

Written on: 12/05/2016 by Callin54321 (1 review written)

So, I buy items from various companies, get excited about getting it, then the company they hire to deliver, UPS just drops my packages off at the local post office! Since I work as most do, I cannot get the package sometimes until days after it's delivered because I can't get to the post office before it closes. Why in hades should UPS be used if all they're going to do is pass it off to the post office?! Sick of their laziness and I personally will not use them when I have a choice. Might as… Read Full Review

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★☆☆☆☆

“HOW DO THEY STAY IN BUSINESS”

Written on: 30/04/2016 by phillipgaffney (1 review written)

On April 18, 2016 I ordered a fifth wheel trailer hitch from Jet.com. The order was shipped within 24 hours with an estimate delivery date of April 22, 2016. It was shipped from Huntingburg IN about 7 hours from Memphis so the delivery date seemed reasonable. UPS received the package at 7:36PM on April 19. Keep in mind this is a 112lb fifth wheel hitch so it’s not hard to keep track of. At 3:51PM on April 22, 2016 I received a departure scan from Spokane Washington. So in three days… Read Full Review

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★☆☆☆☆

“RING OR KNOCK”

Written on: 26/04/2016 by KaileeMyrick148 (1 review written)

WOULD IT KILL YOUR DELIVERY PEOPLE TO AT LEAST RING THE DOORBELL OR KNOCK SO I HAVE A CHANCE TO KNOW THAT I HAVE A DELIVERY INSTEAD OF IT SITTING OUTSIDE ALL WEEKEND IN THE RAIN… Read Full Review

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★☆☆☆☆

“Fradulent overcharge!”

Written on: 26/04/2016 by andrewm3535 (1 review written)

Having recently used UPS after shopping them against other companies. They were the cheaper route. I cut my box down to keep it under their large package size. Weighed it at the shipping location. Upon taking 8 days to get to California from Wisconsin they billed my account an additional $81.00. They told me it was 2 inches larger then their large package size. They are bad for sure to say the least, and I will never use them to ship another package!!… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS SERVICE!”

Written on: 25/04/2016 by ScottBradfield (1 review written)

I used UPS twice in the past year - both times they failed miserably. This morning their driver claimed to have buzzed my door at 8:57am when we were here waiting; he did not leave note; their customer service people - under the authority of Luis Arriaga - have failed to get the parcel delivered promptly. REALLY DANGEROUS servicve when it comes to important documents! Please pass on to anyone who might place themselves in the jeopardy of this company!… Read Full Review

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Scottbradfield's Response to ScottBradfield's Review

Written on: 25/04/2016

Here's the follow up. I finally reached someone in the local office but they CAN'T REACH THEIR driver! Isn't that amazingly bad communication? And they can't locate the package! WATCH OUT FOR THIS SERVICE! Luis Arriaga is the regional manager but he doesn't easily provide an address to customers. How can he tell when he's doing a good job or not?

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★☆☆☆☆

“lied about delivery”

Written on: 17/04/2016

we did not get package. i went online to track the package and it said it was attempted delivery at 6:21pm! what the heck! i go out and there was no we missed you slip. I saw the ups guy drive by our house at 6:15pm going like 50mph on a 25mph street! i was sitting on porch waiting! HE DID NOT STOP!!!! Unhappy customer here! Maybe we will get a delivery today? I will request to stop using this service asap. fed ex is better even if it costs a little more… Read Full Review

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Scottbradfield's Comment

Written on: 25/04/2016

Yes, same thing happened to me this morning. I would warn EVERYONE that UPS provides poor overnight service - DO NBOT TRUST THEM WITH IMPORTANT PACKAGES/DELIVERIES! I used them twice in the past year and BOTH times they were a disaster!

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★☆☆☆☆

“HORRIBLE SERVICE ”

Written on: 12/04/2016 by Jackson1974 (1 review written)

I had a deliver from the UPS and it ended in a nightmare. I have been trying to reschedule my parcel but this simple task from the bunch of idiots working at the UPS seems an impossible task. Never use this company if so can be defined… Read Full Review

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★★☆☆☆

“I am moving my shipping somewhere else. Good bye UPS”

Written on: 31/03/2016 by MicaelaNeville (1 review written)

I have been a loyal UPS customer since 1998 and as a business and individual customer I have, constantly, overlook UPS shortfalls, but I finally decided enough is enough. I am very disappointed with UPS constant price increases, over the top fuel surcharges. additional charges (for boxes measured in and out by the manufacturer and clearly printed on the cartons) UPS remeasuring the boxes and recalculating the shipping charges according to their findings. Lately they have started to weight the… Read Full Review

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