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| Value for Money | 1.5/10  |
|---|---|
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.5/10  |
Review your UPS Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
Full review by
Richie77
on 20th Aug 2008
User Rating : 0
Respect :
0
Good Points: Nothing.
Bad Points: Quite a few.
General comments: Our company will never use UPS again. Their reporting systems are poor, as are their customer services. Refuse to properly inspect goods damaged in transit - even though the box was badly damaged and opened on arrival they refuse to accept that it could have been dropped. I even took this matter to the MD of the UK UPS office and even that could not get a proper inspection of damaged good.
Richie77's review and ratings | 76 words
Review by
Guest.
on 18th Jun 2008
User Rating : 0
Respect :
0
I can't normally be bothered to take the time to write on these forums, and this is the first time I do - that's how angry UPS have made me.
Very stressful experience - I will avoid using them at all costs. They admitted they were at fault, but 4wks and 8 phone calls later still waiting for a refund and an apology.
I found DHL to be much better
Guest.'s full review | 92 words
Review by
Thielfer
on 22nd Feb 2008
User Rating : 1
Respect :
0
I've ordered 3 items through UPS from Pixmania and as pix service was brilliant everything failed after dispatch. 24-48 hour service? maybe somewhere, but not for me (3 times). It's like you pay more for the same service as standard post or Parcelforce etc. I get ALL products and thanks not to UPS but to my trusted neighbour who collected that (without my permission in UPS documents) and signed it. So, ANYONE may collect your package without confirmation of identity. Last thing is customer servi ...
Thielfer's full review | 242 words
Review by
Blackshep
on 3rd Jan 2008
User Rating : 0
Respect :
0
Very poor service from UPS and not interested in the customer at all, did not deliver on time, informed them of change of delivery address and they kept on delivering the item to the first address, this went on and on for days with several telephone calls being passed around from one person to the next. Asked for compensation they said the customer is not covered for any conseguential losses whatsoever.Totally incopotent in my opinion.
Blackshep's full review | 87 words
Review by
jtp10000
on 16th Nov 2007
User Rating : 7
Respect :
0
The best of a bad bunch
jtp10000's full review | 38 words
Review by
alpaca
on 3rd Mar 2007
User Rating : 0
Respect :
0
Why oh why do they send their drivers out without being able to contact them? The only answer we get when we try to find where the delivery is is "It's a relief driver and we can't contact him". That is just not good enough UPS!
alpaca's full review | 136 words
Review by
tomular8
on 4th Jan 2007
User Rating : 10
Respect :
0
Overall I use UPS for most of my shipping needs, as they are the most flexible and readily available when it comes to shipping large items.
tomular8's full review | 57 words
Review by
AdrienR
on 3rd Aug 2006
User Rating : 0
Respect :
0
8/3/06 - I live in a metropolitan area out side of Boston. Delivery for everyone is an issue because the package can not be left safely at you door step. So UPS hangs on the the package, regardless of any request to "Release" it at the location. I've had several packages handled by UPS and the results are always the same.
It is impossible to have it forwarded to my work, because it is in the next town over and out of the ground crews jurisdiction. I can put a hold on the package ...
AdrienR's full review | 322 words
Review by
damillerdph
on 20th Oct 2005
User Rating : 0
Respect :
+1
Never use UPS. I had a signature required package attemptd to be delivered on 10/13. I was unable to be home until 10/18. I changed the ship day on the UPS web site. After waiting most of the day for delivery I called the 800 number. They told me it should be shipped on that day. A few hours later I called again. They assured me it would be delivered that day because their computer showed that as a delivery date. Apparently there is no way for them to verify anything. A few hours later I called ...
damillerdph's full review | 184 words
Review by
metali
on 14th Oct 2005
User Rating : 0
Respect :
0
I requested a package delivered to my work but UPS didn't show up; so I called their call center, and they told me that they would deliver it to my home the same day by 8PM, but they didn't, and they were closed when I called them. The next day there was no delivery, I called again, and the agent told me they would deliver to my home by 8PM !! I told him that they told me the same thing the previous day, but they didn't show up; so the agent put me on hold to find out, than he hung up on me; I c ...
metali's full review | 206 words
Review by
cpxngelgrl
on 27th Jul 2005
User Rating : 0
Respect :
0
I paid for a next day air and it did not get delivered till the 4th day. It cost $22 to mail out a few document and they charged $5 for their envelope and $1 for tracking number. It was an urgent matter and paid so much for it. Ending up it did not get there on time. I called and spoke to the manager which couldn't solve my problem and was very rude. I would not recommend this carrier to anyone. They are very expensive and bad customer service.
cpxngelgrl's full review | 96 words
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