UPS Reviews

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★☆☆☆☆
1.3 / 5
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Summary

Review your UPS Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
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Latest Reviews

★☆☆☆☆

“Terrible Service and Shipping”

Written on: 10/01/2015

Ordered items from Amazon.com and received an email it was delivered. Upon looking at tracking number it said it was left on the porch. Someone was home all day and no package was dropped off. After contacting UPS they told me it's at my house when it was never delivered. I contacted Amazon and they sent another package to me by 2nd day to replace the one that was lost. Three days later I get an email from UPS telling me the package is stuck at one of their facilities. Needless to say, I didn't… Read Full Review

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★☆☆☆☆

“What I think about UPS?”

Written on: 09/01/2015 by 374Urquhart (1 review written)

They said drop your item before 12 noon & you will have a chance for next day delivery haha, this is the 3rd day & it's still saying at delivery depot what the..! I would never ever use UPS again this was first & last. I am happy with Royal Mail… Read Full Review

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★☆☆☆☆

“Rubbish, Rubbish, Rubbish”

Written on: 08/01/2015 by 89Boyle (1 review written)

What can I add to what's been written below. Rubbish service Liars Indifference Customer Sevice? a joke - only jokes are supposed to be funny This bunch have taken over as my "company I'd least like to do business with" To companies who use this bunch of schieters do not expect any business from me… Read Full Review

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★☆☆☆☆

“Doesn't let me leave no stars!!”

Written on: 07/01/2015 by Lostthewilltoliveups (1 review written)

What's the point of giving a tracking number when their tracking info is lies. 3 days its stated out for delivery and 3 days I've waited in after checking at 6am every morning so I stay in waiting. Rang to complain the first day but you can't get through to the depot. It's coming literally 6 miles from depot to my house!!! Twice I've had calls reassuring the driver knows it's to be delivered yet he updates at 5.30 it's delayed by another working day!! So called deliveries upto 7pm, yeah… Read Full Review

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★☆☆☆☆

“UPS utterly pathetic service”

Written on: 06/01/2015 by Yvonnecarter (1 review written)

My dog could do a better job of delivering parcels than these clowns. Took two days off work so far only to be told its been rescheduled for tommorow meaning ANOTHER day off work. They're only delivering a pair of boots. DPD deliver NEXT DAY. Unlike these morrons. See if it's third time lucky… Read Full Review

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Yvonnecarter's Response to Yvonnecarter's Review

Written on: 07/01/2015

I am so sorry about this review.I did not write it.I must apologise for my husbands behaviour.The first i new about it was when i received an email off you.Again please accept my sincere apology.

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★☆☆☆☆

“Try to Avoid this Company”

Written on: 05/01/2015 by micronutrients (2 reviews written)

There is no work ethics, not customer care, no person to contact , we use them only because they are Amazon partners, but now stopped using them. UPS Drivers always reluctant to work instead of giving them 15 parcels a day...shame...i hope City-link's story should be repeated here 4th Collect missed in last 10 days, driver lie and simply says attempted. Hounslow area Drivers and Depot is the worse in all. … Read Full Review

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★☆☆☆☆

“Try to Avoid this Company”

Written on: 05/01/2015 by micronutrients (2 reviews written)

There is no work ethics, not customer care, no person to contact , we use them only because they are Amazon partners, but now stopped using them. UPS Drivers always reluctant to work instead of giving them 15 parcels a day...shame...i hope City-link's story should be repeated here 4th Collect missed in last 10 days, driver lie and simply says attempted. Hounslow area Drivers and Depot is the worse in all. … Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 02/01/2015 by Emeryqz316 (1 review written)

Delivery due so I wait in all day, I live in a small house so would hear easily someone calling but I didn't. So two days later they rescheduled so I wait in and the same happens, they say I am unavailable. I had even stuck a sign on my front door saying I am definitely in please deliver parcel. The only alternative is to wait on the drive all day. It's a disgrace!… Read Full Review

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★☆☆☆☆

“No pick ups”

Written on: 02/01/2015 by abSchmitt335 (1 review written)

I live in a major city Boston, MA and no you can't call UPS for a pick up. I don't know why they probably changed the policy to save money. It's not like I live in a little town in Alaska. There's UPS trucks everywhere. Then their customer service is horrible 10 people and 5 hours later that's what it takes to tell no pick ups. I'll never use them again… Read Full Review

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★☆☆☆☆

“Horrible international service provider”

Written on: 31/12/2014 by 299Maynard (1 review written)

I have a consignment sent by UPS Expedited(don't go on name.it's their slowest of slow and worst of worse services) from RI, USA. As I am a regular importer I never use UPS service for my bad gut feeling for them but this time I had no option but this. The tracking no 1Z1A04516741650393 has traveled all across the world before reaching India. After custom clearance it was shipped to Hyderabad, tracking says reached on 29/12/2014 but it has never reached physically. The worst of customer care… Read Full Review

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★☆☆☆☆

“UPS destroyed 4 days of my annual holidays until now!!”

Written on: 30/12/2014 by Gutierrezdw146 (1 review written)

UPS destroyed 4 days of my annual holidays during the Christmas week as I needed to stay at home waiting for an important package and UPS kept re-scheduling the delivery date and never came to do their job. They sent me emails saying they tried to deliver my package on 24, 27 and 29 of December 2014, but it is not true, as I was at home and nobody came here or called my phone number. They also promised to me that they were going to try to do a special dever today, but after wait for the whole… Read Full Review

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★☆☆☆☆

“Don't rely on MY UPS service”

Written on: 28/12/2014

I signed up for the My UPS service because I was going to have a package delivered that needed a signature. I got a text this morning saying that it would be delivered between 2:15 and 6:15 so I planned my errands for this morning. Got home and there was a noticed that a delivery attempt was made. Called UPS and they won't do anything for me despite their error… Read Full Review

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★☆☆☆☆

“delivery service”

Written on: 24/12/2014 by Trevor104 (1 review written)

worst service ever. I supposed to get my package on 22th of december, but I wasn't home so they left little paper with address where they left it. It took me a half day just to find it because it wasn't close and than they told me it is not there. I had to call them, where UPS sad actually it is in depo and will be delivered on 29th. I dont understand why no one try to deliver it on 23th or 24th, because online shop promised that it will be delivered before 24th. When I asked that on a phone… Read Full Review

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★☆☆☆☆

“absolutly useless”

Written on: 23/12/2014 by lingy_187 (1 review written)

after 3 days and countless hours on the phone to ups , they still could not pick up . The service desk staff were just as bad , could not help me with anything and refused to put me on to a manager , stating the manager doesn't need deem this his problem… Read Full Review

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★★★★☆

“HELPFUL DELIVERY MAN”

Written on: 16/12/2014

I was out when my delivery was made and was just going to try and contact ups for another delivery day ,as I sat down to arrange a self collect the delivery man returned with my order !very pleased as it saved me either waiting in or going to collect item .Impressed with this delivery perhaps because the delivery man went out of his way to come back… Read Full Review

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★☆☆☆☆

“stupid, rubbish, disabled, terriable, unreliable company!”

Written on: 15/12/2014 by Allisony486 (1 review written)

I have been waiting for my parcel from Nike for nearly two weeks, and they keep on lying to me when i PHONE UP THE STUPID COMPANY.... online it keeps saying it will be delivered tomorrow and I have been patience enough to wait but like i said earlier they keep on lying to me. I would never ever use THIS TERRIBLE COMPANY IN MY LIFE. I HOPE WHO EVER HAS NICKED MY PARCEL THEY ROT IN HELL AND WISH THEM A VERY BAD CHRISTMAS. AMEN. TRUST ME DO NOT USE UPS IF YOU VALUE YOUR GOODS!!!!!!… Read Full Review

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★☆☆☆☆

“UPS Overnight ”

Written on: 15/12/2014 by McGinnis234 (1 review written)

is a waist of money i payed 40.21 to have a an important document overtightened and they not only did not deliver it but refused any refund and then tried to tell me it was not there fault they tried but it just didn't get there on time and would be deliver the next business day very rude and not helpful at all i would never use them ever again worst experience ever i would never use them again ever ups has lost my business forever… Read Full Review

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★☆☆☆☆

“Two different packages from different stores. The 1st...”

Written on: 14/12/2014 by Benton40 (1 review written)

Two different packages from different stores. The 1st one gets lost in the mail and the second is soak'n' wet even the item in side is wet. Great job :/… Read Full Review

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★☆☆☆☆

“Worst Courier Ever”

Written on: 13/12/2014 by Flood254 (1 review written)

I arranged to have a parcel collected for delivery from UPS, filled in the only form, no problem, got my tracking number and waited for collection two days later, nothing! Try to call them and it is constantly engaged, obviously all the other unsatisfied customers calling. When you do get through they pass you around and just tell lies. I emailed three time to try and find out why my parcel was not collected, no response. Had to cancel the order and I lost a sale of nearly £3000 due to the… Read Full Review

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★☆☆☆☆

“this is a horrible company.”

Written on: 13/12/2014 by 35Randall (1 review written)

this is a horrible company. i had some items to be delivered to me but my account was not opened yet. they refused to deliver my times until my account was opened. i requested to pay not via the account. they refused to do it. why? I don't want to open an account! the good then stuck at their warehouse for 21 days. they then released and finally ask me to pay for UK VAT and duty not through the account. you know what happened next? they send me an invoice for £1024 for storage fee! took me… Read Full Review

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