Parcelforce Reviews

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★☆☆☆☆
1.3 / 5
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Summary

Review your Parcelforce Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
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Latest Reviews

★☆☆☆☆

“worst service ever in the world”

Written on: 29/08/2014 by Kentdl275 (1 review written)

right. basically i am at home for the whole morning waiting for the delivery. it was said that delivery attempted but noboody has attempted to press the door bell / ring my mobile. not delivery card was left in my house either. how on earth do you expect me to know there was a delviery? this didnt happen just once but twice. to be more exactly, TWICE out of TWICE delivery was a failure. of all the instances, i am at home, not daring to go to the bathroom. it is a very important parcel that i… Read Full Review

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★☆☆☆☆

“Rubbish, very poor and unreliable courier company ever!!!!”

Written on: 28/08/2014 by Gilbert140 (1 review written)

I have bought and sold hundreds of item over the years and almost used all of the courier companies in the UK but worse was the PARCEL FORCE!!! they failed to delivery couple of times happened last week, a driver did not even visit my place and he took delivery to one of the post office and only himself knows which post office he took it so I had to hunt it down and happened yesterday waited all day and no damn delivery again, very annoying and time consuming online tracking info is a joke… Read Full Review

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★☆☆☆☆

“nextday non delivery”

Written on: 26/08/2014 by pissedoffimmensely (1 review written)

Paid 17.50 for next day delivery Aberdeen to Manchester. That was last Thursday and guess what still not there. Cant get through to anyone. You hang on the line and eventually get hung up on! So how can you complain?… Read Full Review

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★☆☆☆☆

“Lying, Dishonest, Deceitful”

Written on: 21/08/2014 by joanne27stadium (2 reviews written)

After being sent tracking info on a parcel on Express 24 delivery I waited in all day, phoned the customer services at around 11am to make sure that the parcel was being delivered today which they confirmed, at 3pm and still no sign of the parcel I contacted the Coventry depot to be told the driver was making collections and he should make the delivery if he had time!!!!!!!!!. I called the company sending the parcel to be told they couldn't do anything at all. I recheck the tracking… Read Full Review

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★☆☆☆☆

“seriously not worth the hassle!”

Written on: 11/08/2014 by flowers124 (1 review written)

By far the worst package delivery service in the UK, damaged goods, lost items and late delivery...oh and useless costumer service. Rubbish survive that employs a bunch of fools! … Read Full Review

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★☆☆☆☆

“Lying sods”

Written on: 07/08/2014 by dkDolan116 (1 review written)

I caught the ParcelForce guy posting a "Sorry you were out" card through my door. When confronted, he admitted he didn't even have the parcel in the van… Read Full Review

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★☆☆☆☆

“Total and utter frustration”

Written on: 04/08/2014 by georgewm (3 reviews written)

Its a week tomorrow since booking a parcel collection and delivery and 5 phone call and 2 emails, they never return my calls or reply. They finally attempted a collection last Friday but called to the wrong house doh ! I am sat here waiting yet again another 1 1/2 hours for the Leeds depot manager to call me back and inform me as to what is happening… Read Full Review

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★★★★★

“Delivered as promised”

Written on: 31/07/2014 by Carrie62 (1 review written)

I decided to use Parcelforce Worldwide 48 2 days ago with some trepidation having read poor reviews. I had 3 large boxes weighing 41kg in total to deliver from N. Ireland to Huddersfield, computer gear for my son. The cost was £60.48 and I was given a tracking number to track online. They were all delivered this morning in great condition and within 48 hours as promised. I could see electronic signature online as proof of delivery. I am very satisfied with this service and would have no… Read Full Review

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★☆☆☆☆

“AWFUL. LAZY. INCOMPETENT.”

Written on: 26/07/2014 by Pike478 (1 review written)

I ordered a few things from Amazon and as they came under prime membership, I thought 'why not'? A HELL OF A MISTAKE! I live in a village, which does have a post office. Parcelforce chose to deliver my package to the next village. They are LAZY they could have very easily have delivered my package to the post office in my village OR they could have made an ATTEMPT to deliver it to me. I was not even left with a card to say they had attempted a deliver to my home. I will NEVER use them again. In… Read Full Review

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★☆☆☆☆

“never get it rite, use APC overnite instead ”

Written on: 25/07/2014 by xaSlaughter462 (1 review written)

I have to agree with others on here they are useless. Ordered a parcel from Germany and DPD collected from sender Thursday 4.15 pm 4 hours later at 8.20pm it was in UK handed to parcel force on express 24 delivery, took 6hours to get to northwest distribution point, Friday 5.30pm it's still there, phoned to enquire and was told lorry could not get through to due to an accident on motorway. What? Surely if it was on a lorry stuck in traffic jam it would have got through once road 're opened and… Read Full Review

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★☆☆☆☆

“Disappointed ”

Written on: 25/07/2014

Paid for Saturday delivery did not arrive till Monday. Front of box bashed in. Now have to wait for refund.Will not use them again… Read Full Review

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★★☆☆☆

“worst company parcel force”

Written on: 24/07/2014 by Heesle (1 review written)

I paid 117 pounds for express delivery, within 2 days to nairobi kenya. 11 days passed still not delivered I called them and sent email. To no avail. … Read Full Review

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★☆☆☆☆

“Lost Item with Parcelforce”

Written on: 22/07/2014 by Razieh (1 review written)

I sent a parcel within the UK and it was never delivered to recipient. Parcel force claim that it was handed to neighbor (X) and no one lives there under that name.even the delivery driver did not leave a card to say the parcel is with the neighbor. I submitted a claim and it took about 7 week for them to make a decision and now they tell me SORRY, your parcel was delivered and we are not responsible for it. Lack of customer service and drivers negligence cause this parcel being mishandled. I… Read Full Review

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★☆☆☆☆

“Awaiting package.”

Written on: 17/07/2014 by liMedina180 (1 review written)

Have ordered some holiday clothes from Germany. They have been dispatched but the order is not showing on the Parcelforce tracking system 62 hours on. Four days, have now passed so I rang Parcelforce, who claim it has not reached the depot. I then rang the the company who dispatched it and they actually said that Parcelforce are very bad at logging the package no.s onto their system and that I should of had my order by now. If it does not show up on Parcelforce on-line tracking system by… Read Full Review

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★☆☆☆☆

“I'm disappointed ”

Written on: 12/07/2014 by Khanofkhans (1 review written)

I had send some documents to Pakistan and chose Express service, paid £72 for that.Delivery time promises 4 days but it has been 8 days passed and my documents still not reached the destination. I have contacted customer services and they are giving me very stupid excuses that the parcel is still in process in international. I just want to say that parcel force is a Rubbish Force. Plz don't use them for ur international deliveries. … Read Full Review

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★☆☆☆☆

“Worse delivery service e”

Written on: 11/07/2014 by MelanyAdams419 (1 review written)

We have sent a documents abroad, its been 10 days now and still no news about the parcel, contacted through twitter and costumer service. On twitter they said its in INDIA , i have tracked the parcel and the detail states that it reach the destination country. I just couldn't believe how they operate. They are terrible delivery company, disorganized and cannot be trusted. I give them no start at all!!… Read Full Review

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★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE”

Written on: 04/07/2014 by Lilia56 (1 review written)

PARCEL FORCE LOST MY PARCEL IN APRIL IT IS NOW JULY AND I HAVE BEEN TOLD THEY WILL NOT PAY OUT SO I'M £126 OUT OF POCKET WHAT A JOKE! THEY HAVE NOW LOST THE £9000 I SPEND WITH THEM EVERY YEAR! A BUNCH OF USELESS IDIOTS. DO NOT POST WITH PARCEL FORCE OVER A BANK HOLIDAY AS THEY HAVE LOST FOUR OF MY PARCELS OVER BANK HOLIDAYS, THEY HAVE NO ANSWER TO WHY............... ALL IN ALL VERY DISAPPOINTING… Read Full Review

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★☆☆☆☆

“awful delivery drivers”

Written on: 04/07/2014 by Uptonde375 (1 review written)

Parcelforce delivery driver came to my building this morning, when I asked for id he forced his way past and into the building simply stating I should follow him if I was bothered. NEVER USE THIS COMPANY!!… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/07/2014

Avoid this firm at all costs, drivers paid terrible wages! PRETEND TO DELIVER PARCELS… Read Full Review

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★☆☆☆☆

“Totally incompitent service, ”

Written on: 02/07/2014 by jeevans (1 review written)

In June this year, I purchased a cool box and ice blocks to post some expensive cheeses to our friend in Harrogate. I paid £29.99 postal charges for 24 hour express delivery and as it was Friday, I had to pay an additional charge for Saturday delivery. I was told by the post office the parcel would be delivered by 1pm next day. Our friend waited in until 4pm but the parcel was not delivered. The parcel was not delivered until Monday by which time the chesses had all gone off! I put a claim… Read Full Review

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