Parcelforce Reviews

Click here if this is your business
★☆☆☆☆
1.3 / 5
9% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Review your Parcelforce Delivery Service or find whether this is the best courier service for you. With the increasing number of postal services available determining which comes out Tops can be no less than difficult. Whether it is delivery time or simply the cost, make comparisons from the reviews below and be informed to put your stamp on the best.
? Ask our helpful community of experts about this product or company
Parcelforce - Ask a question now

Media Gallery for Parcelforce

Parcelforce
Parcelforce
Parcelforce
Parcelforce

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Delivered as promised”

Written on: 31/07/2014 by Carrie62 (1 review written)

I decided to use Parcelforce Worldwide 48 2 days ago with some trepidation having read poor reviews. I had 3 large boxes weighing 41kg in total to deliver from N. Ireland to Huddersfield, computer gear for my son. The cost was £60.48 and I was given a tracking number to track online. They were all delivered this morning in great condition and within 48 hours as promised. I could see electronic signature online as proof of delivery. I am very satisfied with this service and would have no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AWFUL. LAZY. INCOMPETENT.”

Written on: 26/07/2014 by Pike478 (1 review written)

I ordered a few things from Amazon and as they came under prime membership, I thought 'why not'? A HELL OF A MISTAKE! I live in a village, which does have a post office. Parcelforce chose to deliver my package to the next village. They are LAZY they could have very easily have delivered my package to the post office in my village OR they could have made an ATTEMPT to deliver it to me. I was not even left with a card to say they had attempted a deliver to my home. I will NEVER use them again. In… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“never get it rite, use APC overnite instead ”

Written on: 25/07/2014 by xaSlaughter462 (1 review written)

I have to agree with others on here they are useless. Ordered a parcel from Germany and DPD collected from sender Thursday 4.15 pm 4 hours later at 8.20pm it was in UK handed to parcel force on express 24 delivery, took 6hours to get to northwest distribution point, Friday 5.30pm it's still there, phoned to enquire and was told lorry could not get through to due to an accident on motorway. What? Surely if it was on a lorry stuck in traffic jam it would have got through once road 're opened and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disappointed ”

Written on: 25/07/2014

Paid for Saturday delivery did not arrive till Monday. Front of box bashed in. Now have to wait for refund.Will not use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“worst company parcel force”

Written on: 24/07/2014 by Heesle (1 review written)

I paid 117 pounds for express delivery, within 2 days to nairobi kenya. 11 days passed still not delivered I called them and sent email. To no avail. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Lost Item with Parcelforce”

Written on: 22/07/2014 by Razieh (1 review written)

I sent a parcel within the UK and it was never delivered to recipient. Parcel force claim that it was handed to neighbor (X) and no one lives there under that name.even the delivery driver did not leave a card to say the parcel is with the neighbor. I submitted a claim and it took about 7 week for them to make a decision and now they tell me SORRY, your parcel was delivered and we are not responsible for it. Lack of customer service and drivers negligence cause this parcel being mishandled. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awaiting package.”

Written on: 17/07/2014 by liMedina180 (1 review written)

Have ordered some holiday clothes from Germany. They have been dispatched but the order is not showing on the Parcelforce tracking system 62 hours on. Four days, have now passed so I rang Parcelforce, who claim it has not reached the depot. I then rang the the company who dispatched it and they actually said that Parcelforce are very bad at logging the package no.s onto their system and that I should of had my order by now. If it does not show up on Parcelforce on-line tracking system by… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I'm disappointed ”

Written on: 12/07/2014 by Khanofkhans (1 review written)

I had send some documents to Pakistan and chose Express service, paid £72 for that.Delivery time promises 4 days but it has been 8 days passed and my documents still not reached the destination. I have contacted customer services and they are giving me very stupid excuses that the parcel is still in process in international. I just want to say that parcel force is a Rubbish Force. Plz don't use them for ur international deliveries. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worse delivery service e”

Written on: 11/07/2014 by MelanyAdams419 (1 review written)

We have sent a documents abroad, its been 10 days now and still no news about the parcel, contacted through twitter and costumer service. On twitter they said its in INDIA , i have tracked the parcel and the detail states that it reach the destination country. I just couldn't believe how they operate. They are terrible delivery company, disorganized and cannot be trusted. I give them no start at all!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE”

Written on: 04/07/2014 by Lilia56 (1 review written)

PARCEL FORCE LOST MY PARCEL IN APRIL IT IS NOW JULY AND I HAVE BEEN TOLD THEY WILL NOT PAY OUT SO I'M £126 OUT OF POCKET WHAT A JOKE! THEY HAVE NOW LOST THE £9000 I SPEND WITH THEM EVERY YEAR! A BUNCH OF USELESS IDIOTS. DO NOT POST WITH PARCEL FORCE OVER A BANK HOLIDAY AS THEY HAVE LOST FOUR OF MY PARCELS OVER BANK HOLIDAYS, THEY HAVE NO ANSWER TO WHY............... ALL IN ALL VERY DISAPPOINTING… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“awful delivery drivers”

Written on: 04/07/2014 by Uptonde375 (1 review written)

Parcelforce delivery driver came to my building this morning, when I asked for id he forced his way past and into the building simply stating I should follow him if I was bothered. NEVER USE THIS COMPANY!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid”

Written on: 03/07/2014

Avoid this firm at all costs, drivers paid terrible wages! PRETEND TO DELIVER PARCELS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Totally incompitent service, ”

Written on: 02/07/2014 by jeevans (1 review written)

In June this year, I purchased a cool box and ice blocks to post some expensive cheeses to our friend in Harrogate. I paid £29.99 postal charges for 24 hour express delivery and as it was Friday, I had to pay an additional charge for Saturday delivery. I was told by the post office the parcel would be delivered by 1pm next day. Our friend waited in until 4pm but the parcel was not delivered. The parcel was not delivered until Monday by which time the chesses had all gone off! I put a claim… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“unbelievable smack tards ”

Written on: 02/07/2014 by DeaconGarza (1 review written)

This company is based on a horrible joke, you pay for a service your never going to get, 98% of the time it will arrive late and damaged, never send your items with Parcelgimps. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst delivery company.”

Written on: 01/07/2014 by BraedonForbes1962 (1 review written)

They are regularly late delivering, just wasted a Saturday waiting for a 24 hour delivery which hasn't arrived. The tracking information says the package is out for delivery but it's 7.30pm now.DPD are much better, send text messages, have live tracking on their website and give a 1 hour delivery slot. Parcelforce are frequently a day or more late delivering… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Destroyed my Parcel with out my permission ”

Written on: 28/06/2014 by matthew417 (2 reviews written)

We sent a parcel to a customer and they basically broke the things to pieces during transit, When I said send it back they said we cant we have destroyed it now and that was just 2 days after sending the item, They constantly damage items and if not dump them at the post office or delay them we have 32 claims with them for one month as a business sender it is a nightmare to deal with them and they never ring back Avoid at all cost they will just kill your business… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 26/06/2014 by lettydesign (1 review written)

i PAID £30 FOR A 48 HOUR DELIVERY 4 WEEKS AGO, STILL WAITING, ALTHO THEY HAVE CONFIRMED THEY HAVE IT, JUST DOING NOTHING ABOUT IT!! SO WHEN I INQUIRE ABOUT A REFUND, IM TOLD IM ONLY ENTILTED TO 25%. jOKERS!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish”

Written on: 25/06/2014 by 274Reid (1 review written)

Just checked tracking on my 24hr delivery parcel. Apparently they tried delivering already this morning while I was in. Strange no knock on the door dogs didn't bark no car horn... Checked post box o gate sure enough card saying tried to deliver. I can only assume they couldn't be bothered to walk the 10 yards from the gate to the door and left the card in the box there. So apparently I can collect from my "local post office" tomorrow. Since when is my local post office 2 towns away and a 20… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great ”

Written on: 24/06/2014 by Allenng30 (1 review written)

Received my parcel on time, great service, people just need to chill out a bit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“SHOCKING SERVICE”

Written on: 21/06/2014 by Austinzf389 (1 review written)

WOW, these guys do not have a clue. Paid money and handed it (NOT CHEAP) in on the 16th and it was still in the UK on the 18th. 1 envelope of documents - GLOBAL PRIORITY. Web page is not up to date. Call center staff have no clue on how long it could take. Delivery only expected to be on the 25th, maybe. I will never use this company again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview