written by Tanya-H on 01/12/2021
it was an amazing experience visiting there, especially for the kids.
written by karlwinters on 17/11/2013
It probably sounds like a bit of an odd comment to include on a Lego Land review but it's true. Unlike other parks such as Alton Towers, the onus of this place it firmly on the younger generation. We enjoyed it though and the kids loved it!
written by pickers12 on 24/10/2013
I took my four kids here on a tight budget and it not only cost an arm and a leg it was not as good as other attractions we could have gone to. I know with four children it won't be cheap but gods sake £60 food bill is insane!
written by Nikkij on 04/09/2012
Absultly loved LegoLand and the submarine was amazing. Hotel was great just one thing spoilt it for me. I've got cancer got to be care. So played it safe had a kids choice from the buffet meals. And there was big bones in the food. Wasn't very nice. So put me and my partner off. And that cost £40!! Which is ridiculous. I told a member of the restrurant, when he ask food ok. I said "wasn't very nice had bones in kids food." he didn't say a word just looked at me. And gave me a receipt. Damn right rude!
written by on 20/08/2012
Having spent 3 nights in the Legoland Hotel in mid August 2012 with 2 grandchildren we found that the rooms were excellent and the night entertainmant for the kids was great. However the organisation at Legoland was a shamlbles. Young members of staff had been taught to do "HIGH FIVES" How to say "HIGH GUYS" and "HAVE A NICE DAY" When it came to organisation things went badly wrong. The passes issued to enter and leave the park were sheets of paper which contained a bar code and which became creased after a while and could not be scanned and we were told to go to reception for new ones. A credit card type of pass would have solved the problem. The meal in the hotel on the second night was awfull and I would suggest that anyone visiting should use a place inside the park open till 7pm and found PIZZA AND PASTA excellent value where you can eat as much as you like and soft drinks are free and after 4pm kids eat free. A service lift should have been installed when building the hotel as the wait when booking out for the lifts was ridiculous and could be solved by one lift being used by staff for luggage during early mornings to take luggage to reception. The lack of seating around the park meant that parents and grandparents had to stand around whilst children were on rides or played in Pirate Training Camp. There is ample space for seating to be provided but again there has been a lack of planning. The £5 voucher for money off purchases of Lego products over £35 and supplied with our booking would not be accepted when we purchased a Lego product costing us £245 as they said it was classed as a MOST WANTED ITEM. Many rip offs to be aware of. T
written by Adina31 on 07/08/2012
We were there yesterday and for my 5 year old son this was a much longed for visit. We only went for the day but I tell you, after reading 100+ reviews (85% negative) and planning the day with military precision it went off almost perfectly! Cleanliness I have to agree with the majority about how dated and tired the Lego displays throughout the park looked. They definitely need updating as colours are fading etc...but even a good jetwash could bring most of them them up sparkling. There are other areas throughout the park where signs of wear and tear and grime are apparent but I as the parent the only bugged me and my son thoroughly enjoyed himself. Toilets are dreadful in every way but the staff were present and making attempts to maintain. Cost DO YOUR RESEARCH! Legoland is ridiculously expensive but you don't go to any Theme Park in my opinion unless you are prepared financially. I would not have paid entry without some kind of discount and did the National Rail 2 for 1 offer. We also chose to travel off peak to benefit from a groupsave return ticket. This meant we would be late arriving but saved a lot of money. Packed lunches including frozen drinks and water were a must and if necessary a sweet run to any £1 shop, rationing out throughout the day. On arrival I queued behind an American lady who paid £115 entry compared to my (still steep) £44. Then you are enticed by drink and balloon sellers etc... politely ignored them. Queues After researching Q-Bot I truly agonised over whether or not to buy one. Like anyone my priority was to get the most out of the day for my kid and lets face it, a 5 year old's patience is very limited. I decided to wait and judge by the queue on arrival. I had saved extra for this but did not want to spend it on this. Having opted to travel cheaper off peak we arrived at 11am and were AMAZED!! This is the height of the summer in August on a lovely sunny day and the ticket office queues were formed of 4-5 families long. We got off the shuttle bus (which was full) and straight away joined a queue in 4th place! You then have to filter through to turnstiles where there is opportunity to use toilets. Entering the park took a max of 15mins! Therefore it was decided not to go for the Q-Bot. On advice from previous reviews I led my family straight to the back of the park. They (like many) were sidetracked by the sweetie shop, other kiosks and Miniland. All lovely and maybe worth a look on the way back but I was instant we kept moving. I had a one track mind that even without Q-Bot I would get my kid on as many rides as possible and not pay for extras. The weather being lovely, we seemed to overtake A LOT of families strolling around there who would no doubt eventually reach the rides. We looked as we walked through, not necessary to notice every detail here, wastes precious time. My son was desperate to do the 'Driving School' and we went there first. The queue was like your average fair ground queue and as the kids have to spend a few minutes going over the rules and taking photo's for their ''license'' it can take a while. But again only about 15-18 mins and he was on. You do see the Q-Bot people sneaking in at the top but I though they looked rather silly everyone knowing they had paid extra, when it really was not necessary. I even managed to get my son on both 'driving schools'. We did loads, I was really focused anything I noticed that had a barely there queue like the Carousel and Aero Nomad, WE DID IT! The Boating school queue is always full but moves quickly. When we joined at the back I noticed the '60 min wait' sign and by the time we got on we had actually only waited 30 mins. Pretty good I thought. The little Digger ride looks deceptively short but took longer than the Boating school approx 45 mins as the turn around is so unbelievably slow. The staff were fed up and not bothered and the kids have to watch yet another 'how to clip'. I think this is mainly down to staff error as they did not see the logic in filtering kids in to watch the clip in preparation for when the other kids riding had finished their turn. So the rides are constantly in use. All in all we managed 9 rides, on a warm sunny day in mid August WITHOUT Q-BOT, so it can be done! We finished by riding the train that goes around the park. Again a lot of people queuing but in one go it takes around 30-40 so we waited about 15-20 mins max. Up until that point my only regret was that I over prepared too much and was carry a LOT of stuff, food, spare clothes, ponchos, antihistamines etc... But having checked the weather forecast days before down to the precise times of day. The heavens opened up like clockwork and just as we boarded the little train. It absolutely poured. The train is covered with a roof but has open windows (I won't tell you what for) but we were able to put on our ponchos whilst it went around and as we got off dozens of people in shorts and T-shirts and sundresses got soaked through but we were all poncho'd up with brolly's. Heading back to the exit we were able to take time to stop and look at miniland when the rain stopped and sun came out. And my family took their tome in the sweetie shop and having avoided spending on Q-Bot, photo's, food courts, kiosks, coin slot games/rides. I treated my son to some worthwhile goodies in the Lego shop. Things he can add to his collection which will last. He had £20 spending money from the grandparents and I added £10. He came back with £7-8 in change! The bus shuttle bus was waiting outside like clockwork, to take us back to the station and was only a quarter full. Moral of my lengthy story is that if you plan well and are prepared you can absolutely have a stress free, economical great day at Legoland. Perhaps the Olympics was a welcome diversion but either way, arriving early like everyone else is not necessarily the way to go as you will end up in the massive herd with everyone else. Try some reverse psychology like I did and buck the trend.
written by on 29/08/2010
Visited Legoland between 11am and 7.30pm with a 2 for one offer for 8 year old and mum. We thoroughly enjoyed our day but queues very very long - over an hour for many but less than 10 minutes after about 5pm so it was worth waiting and doing other things. The Q-bot system is very unpopular with people waiting in long queues and seems to make the wait much longer. The Pirate stunt show was fantastic - no queues there. Wasps around but seem to be under control now. We took our own food and drink - hardly any healthy food avaialable and all very expensive. Didn't like all the other add on rides and attractions with an extra charge and why do ride photographs have to cost £7?
written by on 12/08/2010
Overall an OK day but queues far too long for 2 minute rides.
Main upset for the day was the number of wasps everywhere. This should be mentioned on their site for people like myself that have severe allergies to stings. They were EVERYWHERE! We saw quite a few people get stung too.
Food a little pricey but to be expected in a theme park. If we had paid full price for tickets it would not have been worth the money.
Overall the rides are pretty poor but models etc are great which saved the day!
written by christina mucha on 09/08/2010
I took a few kids along and they absolutely loved it as so did the adults, myself included. Would recommend it to everyone.
written by on 05/08/2010
Took my 3 yr old grandaughter and 11 year old grandson to Legoland and really enjoyed the day even though the wasps were a continous nuisance. At the end of the visit however on leaving the park my grandson asked for a carton of popcorn to eat in the car on the journey back to the midlands. At legoland popcorn is served from a cart with a choice of flavours, you get a container and fill your own. Any spillages go into a trough as you can imagine this is a wasps theme park in it's own right. I attempted to fill a container and in the first few seconds got 4 wasps in with the popcorn. Emptied out and the stall staff filled one for me. Everything looked OK and the container went in the car on the way home.
At home we decided to transfer the contents to a air tight container, there was 4 live wasps in the botton layers.
I dread to think of the possible consequences if either of the kids had eaten one or they got out on the motorway inside the car.
Reported this to Windsor Environmental Health on Wed morning expressing the urgency and possible dangers and was assured of a call back. No such call was made. Reported same today to Consumer Direct and was promised action.
Under these circumstances selling sugary food in the open air is the height of irresponsiblity.
If you take your kids to Legoland in the near future for heaven's sake don't buy them any popcorn
written by on 03/08/2010
Myself husband grand daughter and great grand children all under 6 visited on Sunday. When we reached the advanced booking point and inside the entrance there was a sign warning of wasps. Beware there is an infestation of wasps and 78 wasps nests were destroyed last week. We were all bitten except the 2 youngest children in their buggies. My husband was so badly bitten on the mouth that he was taken to hospital and i am off work with severe reaction which i have never had before. My grand daughter was bitten 4 times beside the water area, The experience was awful and we were dodging wasps allthe time. Lots of children and adults were bitten. The staff at the Guest Services were brilliant . Why is there no warning before you get into the park? Park should be closed until they get rid of the infestation or at least warn people on the web incase they have severe reactions to wasp stings.
Otherwise Legoland is a great place for kids but our visit was ruined because of the wasp incident.
written by on 28/06/2010
I visited the park as part of a family birthday trip. Had great hotel and park stay deal. However the hotel "NOVOTEL" was fantasic value. Food great. Legoland well great day out for children under 9. The rides have massive queues up to an hour to get on most rides as most of the rides are full of big kids (adults). Great value on drink bottles purchase for £6 and you can refill all day. Food prices ok. Bottle of cider £3.20 (was ice cold and pint size so good price)
PARKING IS A JOKE!!!!! LEFT AT 6PM QUEUED FOR OVER AN HOUR AND DID NOT MOVE, WHAT A SHAMBLES AND THEY NOW CHARGE A £1. FOR THE PRIVILAGE.
OAKWOOD PARK WEST WALES MUCH BETTER VALUE FOR A FUN PACKED DAY FOR ALL THE FAMILY!!!!
written by on 22/06/2010
Once we had gotten over the crazy admission charges we actually had a great time. We went on a Friday to avoid the weekend queues, made sure we got there for 10am and had a fairly stress free day. It's definitely aimed at younger kids, so any children over the age of 10 are going be bored, but my 7 and 4 year old boys really enjoyed it. Sure it could do with a bit of TLC, and they do need to review admission and food charges but, overall, a good family day out.
written by on 04/06/2010
As other reviewers have pointed out, a trip to Legoland has to be well planned out.
My son (6) and I went for two days, with a stay in a hotel for 1 night.
On the first day it took 3 hours to reach there from Essex, the M25 was appaling and the roads near Legoland when we near to it around 10am was suffering from heavy congestion, so if you plan to go leave early.
So when arriving at the park we where both a but worse for wear after a 3 hour drive so spent most of the day looking around and getting to know the theme park. Traffic leaving legoland was also near static, it took 40minutes to get to the hotel, a journey that should have taken 10 mintues.
We left the hotel at 9am, took only 10 minutes to get to legoland, so it seems the worst congestion is when most visitors start to arrive around the later part of the morning.
On this day we had a Q-Bot and I really recomend it! In the morning we went of a lot of different rides with a short waiting time on the Q-Bot, but as the day went on the wait got longer and longer as the park filled up, but it was a blessing not to have to actually queue as that sent me slightly insane the day before, and there is other things to do inbetween time such as the water play ground, wooden playground (cant remember what it is called) and the discovery centere so even the longer waits where not too bad.
There was something about the place I did not really understand, something which I can only describe as souless.
The Discovery center was probably my sons favourite part about the whole day as he was totally engrossed in making the models and the staff their where very sweet, but compared to the rest of Legoland the Discovery Center is TINY.
Which given Lego's ethos of education and being child centered seemed at odds with legolands general lack of education and creation facilities, lack of public spaces to relax(such as picnic spaces where did not have to by the food), the strange fact that none of the staff appear to be aged over 19 (which indicates very low wages), the dodgy and overpriced food and all the stupid keep off the grass signs...
But of course having done some research I now realise that Lego does not actually own Legoland... 70% of it is owned by a asset management group. So folks if it feels like the whole experience is designed to suck money out of you, that is because it IS designed the suck money from you as the owners obviously view it as a cash cow.
It is a shame really, as under different managment Legoland could be a really wonderful place but at the moment it is a slightly souless place with hints of brilliance.
written by on 29/10/2009
I have always wanted to go to legoland and the lego masterpieces did not disapoint! However... Luckily we phoned before hand and were advised to come early so we did manage to get on 2 rides before the que times were in excess of 1 hour on over half the rides. I did not feel the food was particularly over priced (for a theme park) and choice/quality was not bad. The thing i feel lets the place down other than the que times were the site maps and signage at the park. On more than two occasions after going round in circles using the signs and map i asked a member of staff and got a vague response and the wrong directions. It is advised you plan your trip before you go but it is almost impossible to do so with such unclear mapping. I never did find the wall of fame and we only just managed to get to the 4d film (Fantastic) in time after several detores. If you really want to go, do a couple of days. We got "free" tickets but drove from dorset, i would not pay the petrol money again let alone the £113 it would have cost us. For lego lovers fab! For a family day out go else where or 2/3 places else where for the price. I can say i've been now but i will not be going again :0(
written by on 30/08/2009
My thoughts .... well, don't go to legoland if you want to ride the more adult rides as the que lengths are just too long. It was idea for my childre (7,5 and 3), but for teenagers it would have been rubbish. My children went on all the small rides and watched the 4-D films - they thought it was great.
We've got a merlin pass so value wasn't an issue - but i would have been upset if i'd paid £30 per adult to go in and was only able to go on children's rides.
The lego shop was really good - my advice, but a merlin pass and watch your children enjoy themselves. Overall a 3 out of 5 - if the ques were less it would have got a much higher rating.
written by on 29/08/2009
After viewing all bad reviews nearly didn't go to Legoland, Windsor, but it was useful as went prepared. Arrived 9.30 a must, althought rides don't open until 10am , this means you can get tickets and go in and be at front of the queue for favourite ride. We went straight onto viking ride, onto pirate falls and dragon ride in first 40 minutes before queues built. As day went on queues did grow and others moaning about how each ride 2 hr wait. We did wait 1hr for the new pharoahs lazer ride and it was very disappointing and over in 2 mins flat. The rest of the park was great, Son 7 really enjoyed seeing all lego. Daugthers 12,11 also had fun. Food expensive but took packed lunch Wasps not any more of a problem than else where this time of year. used tesco vouchers, don't know if so happy if paid full price.
written by pete71 on 27/08/2009
We had a lovely two days in Legoland, but it was let down by the cost and the number of people there. (I can't see how they could have fitted any more in !)
On the first day we (me and my 9 year old daughter) started waiting for the Jungle Coaster (which is a very short and not very exciting roller coaster), but Legoland employee came out and told us the queue would be 2.5 hours ! (so we didn't wait). We got one next day in the morning after waiting for 1 hour, but were disappointed with the ride.
The food was very expensive (but lots of places to buy it), although the unlimited refill bottle was good value for £5.90, you could have unlimited refills throughout the day.
We bought a box of Lego from the shop for £25 (thinking Legoland would be cheaper), but then found the same box on Amazon for £15 delivered ! (so don't buy the Lego!)
Overall we made the most of the 2 days and had a good time, but didn't go on many of the rides due to the queues.
One good tip, if you've got a small child, that can't go on the rides, do a parent swap at the ride exit. Both adults can then go on, one after the other and the first child gets to go on twice.
If you want a good day out, with much shorter queues and excellent value for money, try Oakwood theme park in Wales. It's smaller than the likes of Legoland, but much better value.
written by on 13/08/2009
I went with my wife and 9 year old daughter to legoland, windsor. We had half price tickets which I was glad of, because if I had paid full price it would not have been worth it.
The 4D show was only in 2D because the 3d Projector was broken, Balloon School was not working, the photo machine was not working for the Viking River Rapids and the Jungle coast was only open half day.
They expect you also to pay upto £38 per person to get into the park then pay an extra £10 per person for the Q-bot why can't they do a free Q jump ticket like other parks do free of charge.
Also too many extra's to pay for, like the driving school driving licence, Trampolines etc...
The park is very clean, staff very helpful and the scenery amazing but too many other things to pay for and all the rides appear to be aging and could do with some modernising which is a shame for a relatively new park
My recommendation is to go at quiet periods, find half price vouchers, and goto the rides at the back of the park first as you have no queue time for about the first 2 hrs of park opening.
written by esmith28 on 28/07/2009
Legoland
Strengths:
Varied attractions. We enjoyed 4D show, vikings, driving school, lasers especially good for us as we don't much like scary rides.
Choice of food and not too crowded.
Weaknesses:
Extras, preferred parking, photos, licences at driving school, ponchos etc etc all adds up to a feeling of being ripped off.
Alternative routes MUST be signposted. Arrived frazzled having queued through Windsor.
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