first choice reviews | Watch This Item.

Have a picture of First Choice?, please send it to us.
Picture courtesy of Dr Dr....

Average Ratings
Customer Service3.6/10 Based on 19 ratings
Value for Money3.4/10
Reviewer Rating3/10
Overall Rating3.4/10 Based on 38 ratings
24% Recommended8 out of 33 Reviews
Rate this item

Read and write reviews of First Choice travel agents. If you have booked a holiday with First Choice let us know how it went. If you are looking for a holiday read the reviews, then if you want to book a holiday with First Choice simply click the advert below:

33 Review Centre First Choice Reviews

  • Full review by
    Guest.
    on 26th Apr 2008


    User Rating : 0
    Respect : 0

    Good Points: There are no good points about booking a holiday with First Choice!

    General comments: I would never book a holiday with First Choice again - our hotel was lovely and had a brilliant time but First Choice as a travel agent were awful. Check in was awful and timely. Flight was awful - not enough food for everyone, no blankets, all but one toilet on the plane was blocked, long wait to disembark. Zero communication - wasn't told about baggage allowance; subsequently had to pay huge excesses. All the Air Stewards were rude and never smile and were completely unfriendly
    Guest.'s review and ratings
    | 98 words

  • Review by
    sharonleethomas
    on 5th Apr 2008


    User Rating : 9
    Respect : 0

    The staff were very helpful, they didn't push you into going somewhere different to what we asked for. Would book through these again. The staff were excellent when we were asking about the euro. Didnt agree with the guidelines on how much spending money needed when going s/c, half board & all inc. Thought it was totally over the top.
    sharonleethomas's full review
    | 60 words

  • Review by
    wel1810
    on 29th Mar 2008


    User Rating : 0
    Respect : 0

    We went to Reviera Maya and stayed at the Adevntura Spa Hotel which was brilliant. Everything else to do with first choice was poor quality. 1. The air stewardess were rude and unhelpful. On the inbound flight- we couldn't watch any movies as no earpieces were provided, when asked we were told we should have kept our ear pieces from the outbound flight, but they clearly told us to leave the earpieces where they were on the outbound flight. Hence we didn't have any earpieces with us. When we app ...
    wel1810's full review
    | 200 words

  • Review by
    Guest.
    on 8th Mar 2008


    User Rating : 0
    Respect : 0

    What else can I add - no clear complaints procedure or appeal, no clear advertising of their products, just hand over your cash, as you wait 8 weeks of them advertising 'extras' and 'upgrades' but not a single letter or email even give you an inkling that a special visa is required - no this might put people off and eat into their profits.
    Guest.'s full review
    | 149 words

  • Review by
    jones08
    on 7th Mar 2008


    User Rating : 0
    Respect : 0

    Have recently canceled a holiday through First Choice and lost £400 in doing so but at least now I can book a holiday that is safe! Originally booked a bungalow in Gran Canaria for me, my partner and 3 year old daughter to find out it is actually on two floors and they expect us to sleep upstairs and child to sleep downstairs next to patio door. Terrible customer service from then on in, wouldn't return calls, not offering to help. Eventually asked for money back. Absolute refusal from com ...
    jones08's full review
    | 186 words

  • Review by
    Guest.
    on 4th Mar 2008


    User Rating : 9
    Respect : 0

    Staff helped us, giving excellent customer services and stories from personal experience in different destinations, to help us make our minds up. The staff were really helpful and helped me make sure that I had the best family holiday ever. It allowed us to bond and try out new things with one another.
    Guest.'s full review
    | 53 words

  • Review by
    hood08
    on 2nd Mar 2008


    User Rating : 0
    Respect : 0

    I had a really bad experience with first choice holiday hypermarket in. When we first made contact with them, they were helpful, friendly and lovely to talk to, we booked our wedding through first choice too to take place in Cyprus, we had a party of 13 and originally booked for the same hotel the Iberostar Ledra Beach, the Bride and Groom then decided to upgrade to the RIU Cypria Bay and paid the extras accordingly. Six months later we picked up our tickets and found out that the Brides mum, da ...
    hood08's full review
    | 346 words

  • Review by
    Guest.
    on 23rd Feb 2008


    User Rating : 1
    Respect : 0

    First Choice, first and last time only. My first time booked on a package holiday to Turkey with an agent and all those worst fears on watchdog confirmed. We have not even left yet but with less than 2 weeks to go. We receive a letter telling us our premier package hotel has withdrawn 75% of its facilities. On offer only Bowling or cinema!!! Should have booked a few days at my local retail park or Butlins!! No price reduction on this. First choice have offered limited alternatives without compar ...
    Guest.'s full review
    | 164 words

  • Review by
    Confused 1
    on 11th Jan 2008


    User Rating : 0
    Respect : 0

    Booked holiday for Kenya for January 2008. Due to unrest and riots had to contact customer services for travel updates. They were rude and not at all helpful. Just did not want to listen to my concerns, they were only intrested in offering alternative holiday. When I told them I wanted refund they made me wait until the last minute to receive confirmation flight and holiday were cancelled. Chocolate teapot and customer services, are they the same thing.
    Confused 1's full review
    | 87 words

  • Review by
    Guest.
    on 20th Dec 2007


    User Rating : 1
    Respect : 0

    I wouldn't use first choice again once they have your money it doesn't feel as though they are the least bit interested in you.
    Guest.'s full review
    | 39 words

  • Review by
    Guest.
    on 4th Dec 2007


    User Rating : 9
    Respect : 0

    I would happily travel again with this airline.
    Guest.'s full review
    | 49 words

  • Review by
    Malchester Rank: Corporal
    on 2nd Oct 2007


    User Rating : 1
    Respect : 0

    Having been let down by Olympic Holidays who canceled our package booking to a hotel in Rhodes and rebooked us into a sub standard hotel with desperately poor reviews and would not book us into another hotel, we went to First Choice in Llandudno, North Wales. The staff were friendly enough but were only interested in pushing First Choice and Thomson packages. We were recommended to go to a hotel by the agent for a cost of over £1000. We went away to think and found that the same hotel with ...
    Malchester's full review
    | 138 words

  • Review by
    bizley
    on 27th Sep 2007


    User Rating : 1
    Respect : 0

    Good for taking your order and money, bad for follow up. Since getting bigger they have special areas for ticket collection - rather than letting you approach a free agent. Although the collection desk was manned the girl "wasn't doing that at the moment". You then go to Currency desk and get in a queue. I gave up after 30 minutes and when I went back 1 hour later it was as bad. I'm sure the system is good for taking business but definitely not good for KEEPING IT!!!!
    bizley's full review
    | 87 words

  • Review by
    helenlouis
    on 23rd Aug 2007


    User Rating : 9
    Respect : 0

    I have always had great fully inclusive holidays with First Choice. The last one was in The Holiday Village in Sarigerme Turkey in May 2007, and it was truly lovely. This place is great for families. We went with our daughter who is 36, also a 34 year old, a 13 year old who loved the football, and a 14 month old, and the creche was great for him, and it gave our daughter a break as she was pregnant. Sarigerme is great! We will all go next year. As a Grandmother I sat around the pool reading book ...
    helenlouis's full review
    | 222 words

  • Review by
    marco100 Rank: Lance Corporal
    on 11th Aug 2007


    User Rating : 10
    Respect : 0

    We booked our flights with flydeals.co.uk, a week before departure no tickers so called flydeals who gave other numbers to call, hung up and were generally very unhelpful. Rang First Choice as they were the airline. they were extremely helpful and explained that flydeals have gone into liquidation and had not paid First Choice, even though they had taken our money at the time of booking. First Choice have honored all flights booked with them and have allowed me to pass on proof of payment upon ...
    marco100's full review
    | 100 words

  • Review by
    emza2511 Rank: Colonel
    on 2nd Aug 2007


    User Rating : 10
    Respect : 0

    Just booked a 5 day holiday to Barcelona with First Choice. Went to the Ashton Under Lyne branch and the staff were really friendly, we must have been there for a least 2 hours browsing holidays. As we had specific criteria but not an idea of a place we wanted to go and the assistant was more than helpful browsing through all the options and showing us the different offers available for certain places, even giving her own personal advice, as a one point we were looking at going to Italy, she inf ...
    emza2511's full review
    | 260 words

  • Review by
    workshy
    on 24th Jun 2007


    User Rating : 2
    Respect : 0

    We booked to go to Egypt with First Choice departing from Manchester. However the agent at the First Choice branch in Greater Manchester where we booked failed to inform us that there was a touchdown of the flight at London Gatwick to pick up other passengers. We were told we would only be on the plane at Gatwick for 50 mins, which turned into more like 2 and a half hours due to being delayed. We were not allowed off the plane during this time to wait at the gate area, and were not offered ref ...
    workshy's full review
    | 177 words

  • Review by
    justiunscott
    on 21st May 2007


    User Rating : 0
    Respect : 0

    Please do not travel with this tour operator.
    justiunscott's full review
    | 43 words

  • Review by
    Pride06 Rank: Corporal
    on 11th Feb 2007


    User Rating : 6
    Respect : 0

    On paper, First Choice look great and through the booking process are quite helpful, however once you've paid they couldn't care less. Their rep in the resort was very kind and helpful but you could see that he was constantly fire-fighting due to the inaccuracies within the brochure. We were told that regardless of our own experiences we should grade everything as excellent in the customer feedback form as the rep's job depended on it. I really felt sorry for the guy, what a horrible position to ...
    Pride06's full review
    | 217 words

  • Review by
    malex
    on 1st Feb 2007


    User Rating : 0
    Respect : 0

    Wanted to go to Marsa Alam in Egypt. The manager of the First Choice shop in Eastbourne believes Sharm el Sheik is the nearest airport. Could you imagine after a 5 hour flight to Sharm having to travel over a thousand kilometres by coach. I contacted First Choice head office who did not think there was a problem or a mistake. Rubbish staff and company.
    malex's full review
    | 70 words


First Choice Web Sites



Top Travel Agents
Expedia, www.expedia.com
First Choice
Lastminute.com
Opodo
SkyScanner www.skyscanner.net
Southall Travel
STA Travel
Teletext Holidays www.teletextholidays.co.uk
Thomson
Travel Republic www.travelrepublic.co.uk
Hot Stuff in Travel Agents
Travel Agents
  1. Active Hotels www.activehotels.com
  2. Barrhead Travel
  3. Cruise Deals www.cruisedeals.co.uk
  4. Expedia, www.expedia.com
  5. Gills Cruise Centre www.gillscruise.com
  6. Holiday Hypermarket
  7. Hoseasons Holidays
  8. Idealcruising www.idealcruising.co.uk
  9. IGLU Cruise www.iglucruise.com
  10. Orbitz
  11. Southall Travel
  12. The Cruise Store - Cruise Thomas Cook cruises.thomascook.com
  13. Travel City Direct
  14. Travelzoo.co.uk
  15. Twarp, www.twarp.com
  16. Vacations to Go www.vacationstogo.com
  17. www.CRUISE.co.uk
Web Results
First Choice Holidays
Find great value package holidays online with First Choice. Book last-minute holidays, all inclusive holidays, family holidays and villa holidays.

www. firstchoice .co.uk
First Choice - Travel Shop and Hypermarket Finder
First Choice Holiday Hypermarkets are innovative travel agents based in large hi-tech stores, positioned on out-of-town retail parks and in ...

www. firstchoice .co.uk
Island Cruises - Caribbean Cruises& Mediterranean Cruise Holidays
Cruises is a joint venture between Royal Caribbean Cruises Ltd and TUI Travel Plc. ... formal recognition of travel agents / tour operators ...

www. islandcruises .com
The Travel Bureau - Carnforth, Lancashire
... s leading travel agents. We have been most places in the world and this knowledge and first hand experience is yours ...

www. travelbureau .co.uk
Harts of Epsom - Travel Agent - ...
Harts of Epsom is your first choice for all travel destinations throughout the world. We can offer you a holiday package from the leading tour ...

www. travelagentsurrey .com
Flexible roster system for First Choice travel agents - 30/03/2006 - ...
FIRST Choice is to introduce a computerised staff-roster system that will require travel agents to work flexible hours to fit in with busy periods.

www. travelweekly .co.uk
First Choice - Travel Agents with reviews and price comparison at ...
... a First Choice, Thomsons and Thomas Cook. First Choice was our first choice and we ... First Choice : never travel with first choice ...

www.dooyoo.co.uk
The Ski Bureau - Carnforth, Lancashire
... travel agents, travel, agents, on-line, online, book a holiday, bookings, late deals, late, deals, airport, parking, airport parking, car ...

www.skibureau.co.uk
Delta's Online Agency Service Center - Login
... vehicle of their choice to sell Delta. Travel agencies and other GDS Users using ... 1. Eligible Agencies and Travel Service Providers ...

www.delta.com
The first choice in travel by South African Sportsmen& Women - ...
... conditions that Penthouse Travel, their servants and agents shall not be responsible for, and ... Penthouse Travel's agents have the ...

www. runningtours .co.za
Resources