Yorkshire Building Society Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Yorkshire Building Society

  • Customer Service1.8 stars
  • Telephone Banking1.6 stars
  • Internet Banking2.1 stars
  • Local Branch1.7 stars
  • Cash Point Facility1.3 stars
  • Overall rating1.8 stars

6 Reviews For Yorkshire Building Society

  • Guest 20th Apr 2009

    Reviewer rating: 0 stars


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    Good Points: Nothing positive to add.


    General comments: Opened an account via post in February with Yorkshire Building Society.
    It is now coming towards end of April and still not received any information from them even after 3 calls! Each time they have advised that the account has been opened and they will put something in the post. They seem to have lost the birth certificate which I posted.

  • antarcticmonkey 6th Dec 2008

    Reviewer rating: 1.5 stars


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    I asked for a transfer of half my ISA to another bank, Yorkshire mistakenly transferred the whole amount and the other bank was then unable to send the rest back to YBS because after requestion the ISA transfer form YBS sent them the wrong one. Even after I sent them another form I am still waiting after 8 months for my money to be sent back to YBS. I phoned up numerous times and they were most unhelpful, saying they had no record of my transfer issues.
    Lucky for me I am getting more interest at ...

  • Guest 29th Mar 2008

    Reviewer rating: 3 stars


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    Yorkshire Building Society offer a very good customer service department who dealt with my query quickly and efficiently, also was given lots of incentives to join their branch. Very reasonable interest rates and was given a good deal to more mortgage to them.

  • jstrathe 12th Oct 2007

    Reviewer rating: 3.5 stars


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    I gave them average marks in a couple of areas only because I have not tried those facilities. I went into the branch and while the advisor was busy one of the two people behind the counter came out (they were quiet) and advised me the docs I needed to bring and was knowledgeable about their accounts.

    A couple of days later I went back in again, the advisor was again busy and the same person as before left the counter and greeted me and remembered me. I then opened an account which was a sim ...

  • tissy52 30th Jul 2007

    Reviewer rating: 0.5 stars


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    Don't trust this company! It treats its existing customers in an unfair, underhand and unscrupulous manner. When your current product comes to an end and you have to phone YBS to enquire about new products because they won't get in touch with you to tell you it has ended or let you know about current products, as I discovered the last time my product came to an end and was put onto the standard variable rate without my knowledge for a year. Which resulted in having to pay out a lot of extra mon ...

  • time4tea Rank: Lieutenant 6th Jan 2005

    Reviewer rating: 2 stars


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    My partner and I recently visited the Yorkshire Building Society Manchester Branch. As we entered it was great to see that the branch was not busy. We waited to see a personal adviser (only 1 in the branch) who was sat at his desk, which was literally a few steps from us. After 5 minutes and no acknowledgement we approached the personal adviser to let him know that we had come ready with all the identity proofs to open a joint savings account. The adviser did everything to get rid of us. Without ...