Bradford and Bingley are now part of Abbey and together they are part of the Santander group. Shortly Bradford and Bingley will be named Santander. Bradford and Bingley offers savings, financial planning, insurance and secured loans.
What do you think of B&B building society? Do you rate the customer service? Write a review and help others make an informed choice.
Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 07/08/2009 by srjohnhaimes (1 review written)
This bank refuses to close my account unless I provide information going back twenty years. This is under the guise of 'Anti-laundering' although nothing has changed in twenty years except the EU Directive. Bradford & Bingley Building Society has retained our living money and refuses to release it to another bank account on the UK mainland.This is bureaucracy gone mad and another avenue for the EU and Governments to exploit for individual, personal information… Read Full Review
Written on: 29/01/2009 by colint (4 reviews written)
Every contact with the Bradford and Bingley, whether by phone or in branch or by email has been exceptional. Every staff member in the branch seem to know me by name and always make me feel very welcome. They have gone out of their way to give good advice, to give me plenty of time and to make the branch surroundings comfortable. I would thoroughly recommend this building society to anyone. What more can I say - fantastic service from a very friendly bunch of staff but also when I have needed… Read Full Review
Written on: 28/08/2008 by walkerm (10 reviews written)
We opened a Bradford and Bingley eSavings account to put money in following our house sale. Which we did. We then subsequently emigrated to Australia and I dutifully phoned them to change address. I was told that in the Terms and Conditions (small unreadable print) for the account I had to be resident in the UK to operate it. Fair enough (daft, but fair enough if they want it that way). So I phoned them to ask what I should do. I was advised that I should open a 'Offshore' B&B eSavings account… Read Full Review
Written on: 01/02/2005 by clive smith005 (1 review written)
I have been with the Bradford & Bingley for over 20yrs and have always had excellent service from them. But since Sept 04 things have changed. I wonder if this has anything to do with the fact they changed to a bank? My discounted rate ended in Mid September and I sought a new mortgage. To this day I still have not completed on the transaction. Considering that this is a remortgage it should have only taken about 3 weeks especially as the loan is for less than 30% of the value of my property!… Read Full Review
As rated by our community of reviewers
" Efficient ISA Service " Read More
Written by GeoffNT
" Shocked " Read More
" Absolutely shocking excuse of a bank " Read More
" Interest rate decrease " Read More
" Worst experience AVOID " Read More