Studio www.24studio.co.uk Catalogue Reviews

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0.8 stars
Average rating for this product is: 0.8 out of 5

From 5 ratings and 70 reviews

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Read reviews of studio card and gift catalogue. Why not write a review of Studio catalog

To order your Studio catalogue for christmas visit www.24studio.co.uk

Average Ratings for Studio www.24studio.co.uk

  • Value for Money1.3 stars
  • Reviewer Ratings0.7 stars
  • Overall Rating0.8 stars

70 Reviews For Studio www.24studio.co.uk

  • BarbyGirly Rank: Lance Corporal 14th Oct 2009

    Reviewer rating: 1 stars


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    NB:I don't want to give this company any stars, but I cannot submit my review on this website without awarding them at least one.This company doesn't know the meaning of Customer Service. My elderly Mother ordered a Microwave Pressure Cooker from them. It arrived on 15/09/09 minus operating instructions. I rang the company on 16/09/09 and spoke to Kayleigh. She asked if it said in the catalogue if it came with instructions for use. I said I didn't know, but that it didn't say that it didn't come with any! She promised they would be sent within 7 days. It is now 14/10/09 and despite numerous emails all she has received is a description of the product. It takes them at least 4 days to respond to an email, but all they do is forward it to another department. We will never shop with them again and we would advise potential customers to go elsewhere!!

  • Guest 16th Sep 2009

    Reviewer rating: 1 stars


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    I am having problems with Studio Cards... they have lost a payment may two months ago, and want to charge for late payments... maybe I should charge them for losing my money... absolutely useless!!! I would not advise my worst enemy use them. I've selected one star for the ratings only because i needed to, and NOT because they deserve even one star.

  • lcindyd 14th Sep 2009

    Reviewer rating: 1 stars


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    i have shopped with studio cards for many years, but never again after placing an order in october 2008 i had to phone and ask where my order was only to be told it had been returned, it had been sent to wrong address (wrong town not just wrong house number) eventualy a parcel arrived then i had phone calls saying i was returning my post, having not recieved any statements as they to were been sent to wrong address, in total i spoke to about 7 people in phone calls trying to explain that i had n ...

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


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    I have been a customer of studio cards on and off for many years, but have found them, to be very unreliable in the last 12 months, I orderd a kettle and toaster in duck egg blue, and asked if it was in stock as it would be a waste of time only sending one item, as I had tried to get these items at other places without success, I was told that yes they were deffinatly in stock. I waited for delivery,the kettle arrived, colour Black, I rang and complained, and was told that the one I wanted was o ...

  • melonyjane 23rd Feb 2009

    Reviewer rating: 0 stars


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    I ordered 2 "First Christmas" Baubles. A huge box arrived on the 12th December. Unfortunately it only contained one of the 2 items. I emailed them promptly, giving them time to send another bauble. None arrived, no explanation. After Christmas I received a statement for 2 baubles.
    I sent a cheque for one of the baubles plus postage and packing. with a note explaining that i only received one bauble. I have since received two statements saying i owe them money, both for different amounts. I am ...

  • Jimborobbo 27th Dec 2008

    Reviewer rating: 0 stars


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    I ordered an Xmas tree from Studio in early November for Xmas (surprisingly...). Confirmation received but 30 days later no tree. After a frustrating wait for a call back (which took 24 hours longer than they had promised) it transpired that their automated system had changed my address and delivered it to somebody else. They refused to refund the money and were unable to send a replacement as my delivery 'was missing' and they had none left. They said they would issue a form for me to fill in t ...

  • lisa kn 24th Oct 2008

    Reviewer rating: 0 stars


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    I ordered goods but did not receive them, I emailed just before my 1st payment was due and explained to them that I had not received the goods but would pay my account in full once I did.
    Now I have received a statement demanding the full payment amount plus a charge for late payment of £21.06.

    lisa

  • Guest 3rd Jul 2008

    Reviewer rating: 0 stars


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    We bought a product from Studio Cards as a present that, upon receiving it, we decided was not up to scratch. We phoned to ask about returning it and we were informed that they would wipe it off our bill and not to send it until they had done so. To cut a long story short after dozens of phone calls, several overdue payment charges, and a letter to the head of customer services, it was dropped and the product returned - BUT WHAT A HASSLE. After that we wanted nothing more to do with them and ...

  • Guest 3rd Jul 2008

    Reviewer rating: 1 stars


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    Thought I'd give Studio Cards a go last Christmas, got some great opening bargains,

    I missed a payment - I don't think I actually received the statement and they charged me £30. I thought the staff were very unhelpful. Won't be using them again.

  • Guest 20th Jun 2008

    Reviewer rating: 0.5 stars


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    My current account with studio is showing at £42 when it should be 0. It was confirmed as 0 by one customer service advisor last week and this week I suddenly owe then £42 and can't get any sense from them. Not happy with the administration fees. Uunhelpful customer service advisors in my experience as I feel they shou;d call beck and as far as I am aware they have not yet done so. I do not recommend Studio Cards.

  • Guest 12th Jun 2008

    Reviewer rating: 0 stars


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    My wife bought some Christmas crackers and fireplace decorations before Christmas; it wasn't a lot of money, about £50. Anyway she was asked to pay £10 on the statement, which she did a few times. Then she paid one a few days late and they added £20.It happened again. now she owes £60. yes £2 or £3 maybe considered acceptable perhaps but £20 is not for me. Therefore I do not recommend StudioCards.

  • JohnLinden 1st May 2008

    Reviewer rating: 0 stars


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    I ordered a console pack from Studio in August 2007. I have not yet received the console as far as I am aware, then in February 2008 I received a statement from 24Studio to the sum of £450 for the console they have not yet sent me.

    I phoned them about the console took me about 12 attempts (little did I know how much money it was costing me on their number) and they told me they dispatched it to me in December. Well I never received it in December I informed them.

    I also questioned the ...

  • Carroll 20th Apr 2008

    Reviewer rating: 0 stars


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    After shopping with Studio cards for years without complaint I was upset to be charged a fine of £26.61 for not paying the post and packing on an order, which I was sure was a one off free post and packing offer. The £2 which I should have paid rose to £26.61 which I was forced to pay. I have written telling them that I will return any further materials that they send me un-opened. I have returned one pack so far and boy did it feel good!

  • Guest 20th Jan 2008

    Reviewer rating: 0 stars


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    small order of 11 that now amounts to 31 for xmas paper. I was in hospital when my payment was due and received a bill which included admin costs of 20. I explained that I was in hospital and could prove it but very rude person on the other end of the phone said that people try anything to get out of paying. In the end I was offered a 20 credit note which I don't want as I will end up paying for things that I don't want and have to pay to have them delivered.
    We hear all the time about the exto ...

  • Breeze44 22nd Dec 2007

    Reviewer rating: 0.5 stars


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    Having used Studio Cards for years, I am now sick to the back teeth of being charged £20 for delayed payment when my bank shows cheque clearance after 5 days.
    This type of account has no administration. It does not cost £20 to type "OVERDUE ACCOUNT" on the front of the invoices.
    It's time their policies were looked at.
    They don't have a tracking service for Royal Mail parcels, only couriers. I have now lost two parcels, which I have been charged for and I'm struggling to get repla ...

  • Guest 16th Dec 2007

    Reviewer rating: 0 stars


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  • Kerri1584 3rd Dec 2007

    Reviewer rating: 0 stars


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    I placed an order with Studio Cards in October. The order was delivered with no problem. Shortly afterwards I got a statement with an outstanding amount for a couple of pence. As my order was still on approval this wasn't showing yet. After reviewing my bill it appeared payment protection had been added. I placed my order online and was particularly careful to read things and make sure that I did not add payment protection, as on a previous order it had been added, and I was sure I hadn't req ...

  • Guest 2nd Dec 2007

    Reviewer rating: 0 stars


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    I have been ordering with Studio for years but after this weekend will never order again. It is too long to go into but I had a problem with an online order - tried ringing all weekend from 8 am till 10pm with no luck - absolutely frustrating. Eventually I got through to someone on Monday - no apology, basically Customer Care do not seem to actually care! I have worked in Customer Care for 6 years and would never ever leave a customer upset like I was, it is disgusting!

    Anybody out there ...

  • Guest 30th Nov 2007

    Reviewer rating: 0 stars


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    I was brought a Ziganof statue from a posh furniture place for Christmas 2 years ago. It is stunning, but unfortunately I have never been able to find the other 2 in the set. Whilst browsing the internet I came across the other 2 figures on the Studio Cards website. A bargain (or so I thought) at £39.99 each, reduced from £99.99. I ordered them both and thought I could just pay using a credit or debit card. As a new customer this facility wasn't available, so I had to use the pay-whe ...

  • Jainey 24th Nov 2007

    Reviewer rating: 0 stars


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    Why oh why did I order from them again. Two years ago I had major problems trying to tell them my change of address, it took months and lots of phone calls, each time telling me it had been actioned and to allow 72hrs. After a while i started making notes of dates and times and who I had spoken too. I had placed an order but used a different delivery address, Half the order came to the new address the other half to the old address. To cut along story short I went onto the internet found out who ...

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