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| Customer Service | 6.5/10  |
|---|---|
| Accommodation | 8.5/10 |
| Resort | 9.3/10 |
| Food | 4/10  |
| Location | 9/10 |
| Value for Money | 9/10 |
| Overall rating | 8.9/10 |
Full review by
Guest.
on 7th Aug 2008
User Rating : 7
Respect :
0
Good Points: Very near to the beach, large apartments, quiet but near enough to main bars, shops etc. Near the Jaggy Thistle for the last drink of the night. We enjoyed this holiday again and would consider returning next year.
Bad Points: Hotel staff very grumpy when arriving home late at night. Sheets were not replaced in the week which we were there. Maid service walking into the room at 9am while the family were still sleeping. Our front door would not shut properly and requested that this be investigated however this was never carried out.
General comments: This is the second year we have stayed in the Portofino apartments. We have found the apartments spacious and location very good as you are far away enough late at night from the Irish part although not to far away to join in the fun. We went as a family who enjoy a night out however the hotel staff were very unpleasant when returning at night complaining that we were making too much noise.
Guest.'s review and ratings | 166 words
Review by
christine m
on 20th Apr 2008
User Rating : 9
Respect :
0
Would return to these apts no problem. Met a lot of people who book year after year. We went mid April and used the local buses for exploring.
Only thing was to be careful about connection times when changing buses in Palma. Check the timetables as we missed buses by seconds then had to wait an hour or so for next. Maybe different in the height of the season.
christine m's full review | 157 words
Review by
Guest.
on 6th Apr 2008
User Rating : 9
Respect :
0
Very pleasant staff at the Portofino apartments, well situated,clean, everything worked had a lovely stay & would recommend. Self catering no kettle supplied. Had to hire kettle at 13 euros for week + 10 deposit refundable
Guest.'s full review | 33 words
Review by
socy
on 12th Oct 2007
User Rating : 9
Respect :
0
Santa Ponsa is a lovely resort, the Portofino Apartments are situated in a quieter area of Santa Ponsa, which is not a bad thing as it means a good night sleep. The beach is a stones throw away, Rickie's bar is a great place for either breakfast or an evening meal, good food at good prices. Just up the road is the Salsa Bar, meals served til early evening, then it becomes a bar, they are very welcoming and a wealth of information. I would avoid the Rovers Return at all cost, it's just round th ...
socy's full review | 243 words
Review by
Brown Family
on 18th Aug 2007
User Rating : 9
Respect :
0
This resort is fab. It is very clean and family friendly and would highly recommend it to anyone we know. We are already considering going back next year and would again stay at the Portofino apartments. We would highly recommend Rickie's Rest below the apartments which offers good food and huge portions. Also enjoyed spending many nights at the Jaggy Thistle pub which is just 5 mins away.
Brown Family's full review | 107 words
Review by
linda741
on 3rd Jul 2007
User Rating : 10
Respect :
0
After my Parents took my two children to the Portofino apartments in Santa Ponsa for 4 years and always coming home and booking up straight away for the next year, last year me and my husband as well as my sister and young daughter joined them and had a fantastic time.
Rickies restaurant, which was next to apartments does a great Scottish cooked breakfast. Sets you up for the day! Also Scotch Corner and Jaggy Thistle were great pubs and very welcoming. I can't wait to go back!
linda741's full review | 181 words
Review by
andrew irvine
on 30th Jan 2007
User Rating : 9
Respect :
0
Good overall.
Clean.
Nice place.
Pleasant people.
Nice altogether.
andrew irvine's full review | 153 words
Review by
Martin Irvine
on 21st Aug 2006
User Rating : 9
Respect :
0
The Portofino apartments are ideal for people who like a lively nightlife but like to sleep in quieter surroundings.
I recommend you try Rickie's next door, as the food ius very good.
The Jaggy Thistle sells Tennant's lager, which is a change from Heineken.
I was concenred that there were a load of steps to the pool, which the Portofino shares with the Sorrento, but a lift has been installed to save your legs.
Did not try food so cannot comment on it
Martin Irvine's full review | 238 words
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