Gran Santa Ponsa Apartments Reviews

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4.3 stars
Average rating for this product is: 4.3 out of 5

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Average Ratings for Gran Santa Ponsa Apartments

  • Value for Money4.1 stars
  • Overall rating4.3 stars

13 Reviews For Gran Santa Ponsa Apartments

  • Guest 4th Sep 2009

    Reviewer rating: 1 stars


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    Do not consider Gran Santa Ponsa Apartments as an option for your holiday unless your teenagers are alcoholic and you like listening to people sitting on their toilet and your favorite thing in life is playing bingo and you treasure horrible smells and dirt.
    We are a family of 4 that stayed at this hotel in July and we have never been so unhappy about any accommodation. Upon our arrival, we were surprised because the hotel is RIGHT in the middle of an industrial road and I have no idea who on earth can describe it as a good location! It is a 10 minutes fast walk to the centre of the town and it is nowhere near the popular areas with restaurants and the attractions. I would be interested to know, who can describe this place as well located, because that is untrue. Once we arrived to the reception we were greeted by a friendly lady receptionist who directed us to our room and the nightmare started. The fridge smelt like a dirty nappy, the microwave had leftover food from last years guests, there was sugar from the previous guests all around the kitchen area, the sofa was unbelievably dirty with actual black corners and cigarette burns all over it and the beds were old and smelly and very uncomfortable. We wanted to start our holiday with no complaints, so we cleaned all the dirt, although the smell of the fridge was very hard to get rid off.
    The most disturbing thing about this place was the noise and lack of privacy. The walls were so thin that you could clearly hear your neighbour sitting on the toilet, and also the general noise from the drunk holiday makers that have no respect for others. And this is an ongoing activity that goes on all night, so you actually never ever get the chance to have an hour of solid sleep. At night there was one man at the reception and no security guard on the premises and on the second night when we were getting our key, we mentioned it to him and he shrugged his shoulders and gave us the idea that this was normal and what did we want from him!
    We simply believe that we were ripped off and someone has to look into this hotel very closely.
    Disregard all good comments about this place because there is nothing good about noise, dirt, thin walls and drunk aggressive teenagers.

  • Guest 25th Aug 2009

    Reviewer rating: 5 stars


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    Only home from a fabulous week in Gran santa ponsa appt.s We were a party of 4- 2 adults a 12 year old & 4 year old.Staff friendly & helpful throughout.Great beach & resort.Pool ideal for kids big & small.Activities & entertainment amusing.Restaurants & bars value for money.Weather brill.All in all very enjoyable time & will be returning for a longer visit next year.
  • vickyj Rank: Lance Corporal 16th Oct 2008

    Reviewer rating: 4.5 stars


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    Just got back Saturday after 11 nights in the Gran Santa Ponsa apartments. Me and my partner went and thought it was great. The apartments were nice and clean with regular maid service although I don't think they cleaned the floors or changed the bed sheets while we were there but that didn't really bother us as we are not filthy people!!! There was only air con in the living room/kitchen area and I think this will be a problem for those going during the hotter summer months. The temps were r ...
  • Guest 27th Aug 2008

    Reviewer rating: 4.5 stars


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    We stayed in the Grand Santa Ponsa for ten nights on the 12th Aug 08. We hard a great time, very friendly.
    Overall we enjoyed our stay and would go back.
  • martin o brien 29th Jul 2008

    Reviewer rating: 4.5 stars


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    In my opinion the Gran Santa Ponsa Apartments are great for family holidays. The staff are very experienced, the complex is very clean and tidy. The standard of holiday in this apartment is excellent.
  • Guest 24th Jul 2008

    Reviewer rating: 3 stars


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    Very safe for children although the swimming pool itself was a little deceiving as there are steps going down at different levels getting in to the pool which you cant see. I lost my footing the first time I got into it as I am not a good swimmer I panicked. The entertainer was a little over powering at times. We would have liked more activities around the pool for teenagers upwards. Overall the accommodation was good, staff very friendly especially the receptionists.
  • Guest 15th Jul 2008

    Reviewer rating: 4.5 stars


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    The apartments were very clean, staff very friendly, good atmosphere. More entertainment needed for older children smaller children catered for more, also tv needed in room. Prices were expensive at bar/food area. Enjoyed our stay, close to beach and shops. Air con was a saviour in heat. Would highly recommend the Gran Santa Ponsa Apartments and would return again
  • aiden power Rank: Lance Corporal 13th Jul 2008

    Reviewer rating: 5 stars


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    Just come back from the Gran Santa, had a ball again if you have kids you have to stay here, the kids entertainer is great she's around all day and also compares the night entertainment shows, she does a kids disco each night from 8.30 to 9.30 and then does bingo till 10.30 till the shows start. Different acts each night ranging from Rod Stewart impersonators to snakes and parrots shows to karaoke and hypnotists. Ask for a room on the right hand side of reception as this is the quiet side away f ...
  • GillianScotland 11th Jun 2008

    Reviewer rating: 5 stars


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    I went to the Gran Santa Ponsa on the 25th June for 2 weeks with 7 of my other friends. It was a very family hotel but we used it for the sun and sleeping! Was great atmosphere and everyone was very friendly. We LOVED the holiday and it was the apartments that made it. Everyone who worked there was very friendly and if there was any noise we were told straight away (there never usually was). The apartments were very safe as there was a 24 hour reception and the hotel had lots of kids varied in a ...
  • lisa archbold 4th Jun 2008

    Reviewer rating: 5 stars


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    Great location, entertainment super staff, lovely! Only back had a great time. The staff from the kids club was super.
  • nharrison 27th Dec 2005

    Reviewer rating: 5 stars


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    Been to other apartments in Santa Ponsa, but this one has to be the best. There is a good sized pool and it`s well supervised,there are 2 supermarkets outside the entrance. The beach and the centre of the town 5-10 minutes walk. There is also a taxi rank just down the road, bank machine also near by. The entertainment is excellent, also the kids club is well run. Can't wait to go back.
  • MC MANUS 11th Nov 2005

    Reviewer rating: 5 stars


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    We enjoyed Gran Santa Ponsa Apartments so much we are going again.
  • Mark Allan Rank: Staff Sergeant 15th Jun 2005

    Reviewer rating: 3.5 stars


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    The Grand Santa Ponsa Apartments are in a very good location in as much as they are 5 mins walk from a large supermarket and far enough away (about 5 mins walk) from the slightly noisier beach front. The Apartments are kept very clean and the cleaners work throughout the day. Clean towels are provided almost every day. Don't bother requesting a pool view as ALL the rooms are pool view as the apartments are in a 3 sided arrangement all facing inwards over the pool. Some of the rooms were RIGHT ov ...