Written on: 27/12/2010
Was really surprised at the standard of this hotel complex. Expected a butlins in the sun type arrangement, but it was much better than that. The hotel grounds were beautiful as was the food which was faultless. The staff were friendly and the facilities on site were excellent which plenty of activities for the children (kid's clubs were excellent). The mix of people was great too, with people from all backgrounds, although there was none of the snobbery you get in certain places which... (read more)
Written on: 30/09/2010
Recently returned from the Jupiter hotel at Club Mac. This is a large complex which gets very busy but you never feel overcrowded. They cope with the numbers really well and we were amazed at the quality of the food and standard of service they managed to achieve all things considered. It is a very fun and friendly place and is ideal for families with children of all ages. Entertainment was a bit hit and miss but other than that it was perfect. (read more)
Written on: 23/09/2010 by nathanprice (1 review written)
Loved our 2 weeks staying at the Jupiter. This was a good value for money family hotel. It wasn't luxury, but then we didn't expect that. But it was clean, had good facilities, friendly staff and some of the best food we've experienced at an all-inclusive resort in Spain. Location is good and you are not too far from the resort centre and there is a shuttle bus that runs most of the day, but you can walk it in 15 minutes.
There is a water park next to the hotel, but some of the major... (read more)
Written on: 18/09/2010
We had a memorable holiday at the Club Mac Jupiter. It was fun filled and relaxing at the same time. The hotel wasn't perfect I guess, but there was little wrong with it in truth. The food was great, as were the staff, and everywhere was very clean and the amenities good. Couldn't have asked for much more tbh. Would definitely recommend this place to families with young children. (read more)
Written on: 12/09/2010
We had an excellent holiday and the Saturno turned out to be everything we hoped it would be. It was very clean, and unlike the comments from the last review our room was cleaned every day.
The food was excellent too, a really good choice and the themes nights meant there was lots of variety and so meal times didn't become boring. Entertainment was a bit hit and miss but we enjoyed it nonetheless.
People who complain about being bitten, how can this affect your review of a hotel? If you... (read more)
Written on: 11/09/2010
i have just got back from staying in the hotel jupiter. the rooms was never cleaned in 11 days i was there . they was folding the towels up an saying they were clean when they were dirty . i was bit loads of times not just outside but in bed as well . an the food was disgusting . i have been at the same complex 4 times but i thought it was disgusting this time an i will never go back again 3 9 2010 (read more)
Written on: 31/08/2010
Brilliant place. The most fun we have ever had on holiday. No issues at all with the hotel. It was clean had great facilities, friendly staff and the food was faultless. The entertainment may not be to everyones liking but the kids loved it and you are never going to please everyone. Some of the cabaret acts were well worth seeing such as the Chinese acrobats.
There was a really good mix of people and nationalities and the atmosphere around the place was first rate. Nothing to moan... (read more)
Written on: 24/08/2010
The previous review is utter nonsense! We never once queued for sunbeds. Sometimes they would run out at about 10.00am but within an hour or two there would be loads spare and they would all be stacked up and it would stay like that for the rest of the day. We never once queued for food either. Was this person at the same hotel complex? The hotel was very clean, there was hardly any litter that we noticed, and far from running wild it was noticeable just how well behaved the vast... (read more)
Written on: 17/08/2010
this place is far too big to accommodate all. there were people fighting for sun beds, no room to move by the pool. By 9am there was no sun beds left!!!
it was like a chav drop off centre!!!! Parents letting there children run wild and do as they please with no regard to anyone else!!! The reps walked around one night with a little girl 7/8 who had lost her parents they had only gone and left her at the hotel while they went into Alcudia to get drunk!!! That's what some of the people were... (read more)
Written on: 08/08/2010
I'm not one for usually writing reviews but I felt I had to just leave a quick note to say what a great time me and the wife had. I don't have one single complaint. It was all good. I would especially like to give a quick mention to the entertainment staff who work so hard to make everyones holiday really memorable. The service and food were both exceptional and made this hotel stand out from many we have stayed at. Excellent value for money. (read more)
Written on: 04/08/2010
Had a truly memorable holiday staying in the Saturno at Club Mac. The food was just great, the staff were exceptionally friendly and hard working and the hotel was spotless with really nice grounds and public areas.
Our two children (aged 6 and 9) had a great time and made a lot of friends in the children's club which was very well run and we liked how it was separated from the mail complex which made it feel very safe and secure.
We were only there for one week and could only wish we had... (read more)
Written on: 28/07/2010 by giggig (1 review written)
The resort was nice, we stayed in the Saturno Hotel and the first room they gave us had an unpleasant smell but we were moved straight away into another room which had everything that was needed for a weeks stay ina hotel. The food in every hotel on the complex was very nice and each night had a differnt theme. Staff were helpful and friendly. The entertainment for children was fantastic and the animation team were brilliant with the kids they did alot with them all throughout the day. ... (read more)
Written on: 25/07/2010
The Saturno at the Club Mac complex in Alcudia was everything we hoped for. The food was excellent, and the choice at all the meal times could not be faulted, especially at lunch time when usually the choice is not as broad but that certainly wasn't the case here.
We had a really nice room with a large balcony and the extra bedroom for the kids. It did cost quite a bit more but was worth it for the extra space. There was plenty happening on site, especially for the kids and the kids club... (read more)
Written on: 06/07/2010
The Marte at Club Mac is just perfect for families with children and represents great value for money.
The whole complex (which is made up of 3 large hotels) is clean and nicely landscaped and the areas around the pool are really pleasant.
The facilities and amenities are excellent and there is plenty to do for children and the kids club is very well run and our two young ones had an amazing time.
Meal times can get busy but there is no queueing and the food is nice prepared and there is... (read more)
Written on: 30/06/2010
A terrific complex that is just perfect for families with children of any age. We stayed at the Marte which was one of 3 hotels on site, although I think only two were open.
The hotel was clean and the facilities excellent, and there was no shortage of activities throughout the day and night to keep the kids entertained.
The food was good, nothing spectacular but perfectly acceptable - good variety and we enjoyed the themed nights (some excellent fish dishes by the way).
A lovely two... (read more)
Written on: 19/06/2010
A thoroughly enjoyable week away on the beautiful island of Mallorca. The Hotel Marte wasn't perfect but it was clean and had everything we needed. The food was excellent, and this was the thing that concerned us most before we travelled, with excellent variety and choice.
Rooms were basic but clean and the hotel grounds were kept in excellent condition. The staff were very friendly and we were made to feel very welcome during our entire stay. (read more)
Written on: 04/06/2010
We have stayed at a number of all-inclusive resorts on the Spanish mainland with mixed results. This was the first time in Majorca and we were not disappointed. Hotels like this will never be perfect, you just hope it is clean and the food is good. We needn't have worried about any of these things. The food was actually excellent - plenty of fish which suited me - the hotel was spotless and it had great amenities.
The room was OK, nothing special, but we didn't spend too much time... (read more)
Written on: 26/05/2010
Had no complaints at all with this hotel. Most of the negative comments I read before going I didn't recognise, especially those who complained about the food because I can only speak from experience, and I thought the food was fine. There was plenty of choice and it was always hot and replenished quickly.
Spent most of the time lounging around the pool as this was very much a lazy, re-charge the battery holiday, and I found the pool areas to be very pleasant and the pool water was clean... (read more)
Written on: 21/05/2010 by Rachel Sullivan (1 review written)
We arrived back from staying at Hotel Jupiter on 20.05.10 we were there a week and had a really great time, after reading some reviews we were a little worried but cant believe some of the things people were complaining about, if you want 5* accomadation and service then book that!!!! the complex was really clean, and really big with a variety of swimming pools to choose from, the food was good and there was always a good choice. The entertainment at night was ok... great if you have young... (read more)
Written on: 10/05/2010 by veasyn2222 (1 review written)
People often say that you get what you pay for. At the Club Mac Jupiter I actually think you get more than you pay for because when we consider what we have just paid for our week away and measure it against the level of service and quality of the food then I think we had a bargain. There were a few minor irritations but nothing worth getting worked up about. Unlike some people who leave hotel reviews we actually managed to relax and enjoy ourselves and didn't look to pick fault with... (read more)
Written on: 06/05/2010 by gills83 (1 review written)
We have been to the Club Mac Jupiter 3 times now, the last time was in September of 2009. This is the perfect place for families with children. The facilities are first class, the staff are friendly and helpful and the food is very good too.
I can't believe some of the reviews that say the complex is dirty. Our room has always been spotless and the grounds are well kept and the pools well maintained.
We've never had any noise issues and although the pool areas get busy they are never... (read more)
Written on: 15/09/2009
arrived back today 15.9.09, family with a two year old. The complex is so big and impersonal. the staff are unhelpful and would rather not speak to you. the food was poor quality mass produced rubbish.the lifts were in constant use overnight causing a lot of noise and were supposed to be turned off 0.30am to 7.30am, At the snack bars the food was cold and burgers were not cooked properly. the whole Jupiter Saturno Marte Complex gave the impression we were cattle packed in, the constant noise... (read more)
Written on: 11/09/2009
we have just arrived back from jupiter hotel and we can safely say we will never return. we went through 3 rooms in 2 weeks, the 1st room we arrived in that we thought was going 2 b a family room as we have 2 young children there was not enough room 2 swing a cat in. it had broken tiles on the floor and the cot was full of dust and there was mould inside. the 2nd room all the draws 4 the clothes was boken so we had no where 2 put our clothes and the 3rd was a bit better but still small.u... (read more)
Written on: 08/09/2009 by ian859
we stayed in the saturno hotel on this complex and i can honestley say it is one hell of a dump and would NEVER return.it is dirty scruffy and it smells in your rooms of sewerage.the toilets were blood stained in the reception for at least 6 of our 14 days.the rooms were tiny balconys not worth having,lifts were a disgrace if you could get one.the food was in edible and if you did not have a tatoo and shaven heads you felt out of place and that was for just the women.the food was half cooked... (read more)
Written on: 21/08/2009
We stayed in Jupiter Saturno Marte Complex, Alcudia for what we can describe as 2 weeks of hell. Dirty rooms, children in mobs on landings, ignorant staff, queues 20 deep at the bars, people throwing glass bottles and childrens toys from the floors above. Meals not too good either. All in all our worst holiday ever. Thanks to the bars outside for giving us an escape route. (read more)
Written on: 16/08/2009 by necey (1 review written)
We have been to the hotel jupiter twice once in 2004 and again in 2006 in 2005 we stayed in the marte,we are going again in 6 weeks time i would have been back before now but had a stroke and only just well enough to go back,this complex is great the food is great there is always something to do,it is also disabled friendly so i know i am going back and will not have to worry about getting about as i am in a wheelchair now,belive me you will enjoy this hotel i can't wait to go back (read more)
Written on: 03/08/2009
We have just returned from a week in the Saturno. I cannot praise the hotel enough. The food was great for both adults and children and the entertainment was superb. Althought the rooms are basic and small, you do not spend all your holiday in your room. Pools are great and very children orientated.
We went on an all inclusive base and although some times you had to queue you were always served in a polite and quick manner. This hotle is great for a family holiday and I would recommend this... (read more)
Written on: 27/07/2009
the way first choice describe the Jupiter Saturno Marte Complex it sounded just what we wanted. We booked a family room and was horrified that it was just two rooms a joined with a sliding door. Can you imagine how i felt with two teenage sons whom cud just walk through to use the bathroom, which had a glass door offering you no privcy at all. The rooms had no sound proofing big gaps under the main door i cud here peoples conversations through the air vents, i thought they were in the same... (read more)
Written on: 25/07/2009
After reading many negatvie reviews about the Jupiter Hotel, me and my family were apprehensive about going. We arrived in the hotel at about 7 in the morning, greeted by two elderly and miserable men, who vaugely pointed in the direction to our room. The room was tiny, two double beds, instead of a family room we had booked. We tried to make the most of it, but to be honest, it was very tacky and quite dirty. The food was OK, but the variety was limited and the choice of themes were awful.... (read more)
Written on: 21/07/2009
booked Jupiter Saturno Marte Complex through barrhead travel , went with my husband and five year old grandson , had a great time food was very good a different theme every night spanish , italian , chinese , asian mexican etc .
rooms very basic but cleaned every day, remember this is not the hilton.
lots for kids to do but at a cost for some ,5 euros for 10 mins on the little powered jeeps , a small funfair ,crazy golf , playpark , tennis , kiddy rides 1 euro a shot , pool tables ,... (read more)
Written on: 21/07/2009
me and my family stayd at jupiter saturno marte complex and we had read loads of bad reviews, we got there and they gave us the wrong room, we had 2 double beds for me,my sis, mum and dad .. they didnt change it, they said it wasnt spanish law that me and my sis can share a bed so i ended up sleeping with my sister the whole 2 weeks, the cleaners dont change your sheets or towels unless you ask, the staff is ignorent, the hotel is full of germans, its too busy, the noise at night is... (read more)
Written on: 12/07/2009 by slp28
Just got back from the Jupiter Saturno Marte Complex, Alcudia after a week there, myself ,husband,daughter (7) and son (5), great service from reps and hotel staff, have never stayed at such a clean hotel, clean rooms everyday with fresh towels if you want, communal areas clean except for the idiots who can't use bins, but staff were quick to pick these things up, 9 good pools, play area was ok , you did have to pay for some of the extra activities , but alot less than you would in town ,... (read more)
Written on: 20/06/2009 by wanna go back (2 reviews written)
Me and my family have just come back from a weeks holiday in Jupiter Saturno Marte Complex, Alcudia, june 09, and we all wish we were still there. We've just been and i can assure you its a really good holiday to go on. We all loved it! food was great, loads of choice for everyone, rooms were clean, pools were clean, whole place was clean. Yeah cups did get blown about if it was windy, but if you dont put them in the bins what can do you expect. Now looking into booking again for next year,... (read more)
Written on: 19/06/2009 by mrs forbes
Just arrived back, Jupiter Saturno Marte Complex has lovely surroundings we went with are 12 year old son , we hardly saw him all week, the rooms are very cramped not much room to move and like other people have said it is the guest that make the mess, there are bins everywhere so there is no reason not to put your rubbish in the bins it just people being lazy, the pools are very noisy but there is a lovely quiet place buy the lake with sun beds so you will get space if you want it . (read more)
Written on: 07/05/2009
i spent the month at Jupiter Saturno Marte Complex, and loved every second of free booze, ice cream and yummy food. The hotel staff were brilliant, how dare u people criticize them!! loved it, cant wait 2 cum back. The shower and taps were particularly strong, nothing like a massage after a hard day in the sun. loved it loved it loved it!!! (read more)
Written on: 19/04/2009 by ken o leary (1 review written)
went to Jupiter Saturno Marte Complex, Alcudia, in late june 2008 after reading the comments about hotel jupiter i wanted to cancel the 2 week holiday 2 days after booking it.
changed it to 1 week and thought i could put up with for 1 week after reading all the bad comments.
Boy did i get it wrong , my wife and 2 kids aged 14 and 5 really enjoyed themselves as did we ,food great ,service great but disapointed with rooms but we only slept there and for the cost of the holiday to this type of... (read more)
Written on: 27/02/2009
Had a briliant holiday at Jupiter Saturno Marte Complex and its got a really good distance from the beach. Really good entertainment for the chilldren and they even teach swimming. Water pressure in the taps and showers was poor. (read more)
Written on: 17/10/2008
Great for the kids, coming back 1st May 09. We love it there, food good, great food for the kids which is very important. Very good, very clean. Bad points, none. (read more)
Written on: 08/10/2008
The Jupiter Saturno Marte Complex was absolutly brilliant, I loved it, no bad points! (read more)
Written on: 05/10/2008 by charty (1 review written)
Just returned from the hotel Jupiter the 16 to the 30th of September, 2 adults 2 kids. It's is the best place I have been to so far the food is great there are 7 pools. The rooms are kept very tidy very good staff all worked hard take no notice of all the other bad reviews they are just to fussy. Bingo everynight good money will be going back next year. (read more)
Written on: 03/10/2008 by Ellabella555 (1 review written)
We had the holiday from hell- the hotel was to small for the amount of people (sorry scallies) that were staying there. There were large queues for drinks and lifts sometimes waiting 15 mins for a lift to get to our room after a day by the pool. The circus stage was open 2 days out of two week holiday therefore the entertainment was put in the Jupiter foyer which could not fit enough people so was unable to watch the entertainment. Entertainment in the Saturno hotel was like listening to x... (read more)
Written on: 01/10/2008 by kev b (1 review written)
Just came back from a 10 day stay at Jupiter a holiday I booked for 20 people witch turned in to a nightmare. I booked it with first choice who we will be getting in touch with. First things wrong was rooms wear very dirty on arrival then we went down for food and what was on offer was cold and not cooked very well which was the same all holiday drinks were bad wine was poor beer just gas, soft drinks like water. Entertainment was bingo kids show which was not what firstchoice told us was on... (read more)
Written on: 30/09/2008
The only good point was the beach where we could escape this hotel. Dirty hotel room, ignorant reception staff. We are appalled at this hotel, we spent 800 pounds because the food was disgusting (read more)
Written on: 29/09/2008 by mrs f b (1 review written)
Well to be honest there wasn't that much we liked and that we would recomend! The whole holiday was a disaster. On arrival the was no cot in the room and the shower didn't work and to get anyone to do anything about it well you had to be on their backs the whole time.
Most of the food was ok, breakfast and the evening meal were about the best, however we did eat out a lot. Overall I wouldn't recomend this holiday to anyone, it was a nightmare from start to finish. In the end we only washed... (read more)
Written on: 21/09/2008
The food was great, always nice to try local food, never queued for more than five minutes at the bar and was always served by polite happy staff who helped with your Spanish if you got confused. The evening entertainment was average, some of the acts excellent and some not so good, but I suppose they have to cater for everyone. The maids did an excellent job in cleaning the rooms. Would have preferred the only free TV channel to be something other than the finance channel.
Overall, I would... (read more)
Written on: 17/09/2008 by patport1948
The hotel was too overcrowded not enough space anywhere, food wasn't too bad at times. Wouldn't go there again, it was like a cattle market, especially in the dining room. In my opinion this hotel is a glorified Butlins. Definitely not for me or my family, we found it very stressful. (read more)
Written on: 10/09/2008 by tracyfoley (1 review written)
I have just returned back after a week with my partner and our 3 year old daughter.
The points I didn't like are to no fault of the hotel but to the majority of ignorant, foul mouthed, english guests!
Nobody seemed to watch what their badly behaved children were up to, nobody seemed to know how to use a bin considering there were loads placed around the resort especially in the outside bar where people couldn't be bothered to throw their empty cups/plates away but instead let them blow all... (read more)
Written on: 07/09/2008 by Tina Chivers
We were a party of 10, 4 adults and 6 children, and came back from a two week holiday at the end of August 08. We had two family rooms on the 9th floor, the rooms were fantastic, loads of room and were cleaned every day and clean towels when required, they even came to clean the rooms and change the beds in the middle of the night when the children where sick so no complaints there.
The noise from the other guests at night was a nightmare!! The teenagers thought it would be good to... (read more)
Written on: 06/09/2008 by luby24 (1 review written)
Too many greedy people, over eating, over drinking and swearing at their children. To much unhealthy food on offer all day burgers, chips. People getting drunk all day. People had no manners kept pushing in. Complex too large made up of 3 hotels which was not explained to us by agent. Entertainment bad. Cleaning bad, sand was left in our bath all week. Oh yes take toilet rolls given only 3 per week. Lifts hard to get and been on 7th floor meant keep walking up and down 130 steps which... (read more)
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