ATS Euromaster Reviews

★★☆☆☆
1.9 / 5
269
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Latest Reviews

★★★★★

“Friendly honest guys”

Written on: 06/03/2017 by Pmluscombe (1 review written)

Great experience at Clacton garage. Very helpful, felt relaxed that I wasn't being ripped off. Had a full service and MOT. Extremely happy, because always nervous that I'll be ripped off as a woman. I would definitely recommend to friends and family. This is my second time taking my car here and would use them again in the future… Read Full Review

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★☆☆☆☆

“4 Way Wheel Alignment”

Written on: 27/02/2017 by Branden396 (1 review written)

Took my car to ATS Euromaster Blackpool today for 4 Way Wheel Alignment @ £64.99, done an absolute pathetic job! Car now pulls to the right! also charged me £35.99 for camber adjustment!!! Even though I never gave consent for them to do it! I Had an argument with one of the technicians in the garage about it, who was trying to intimidate me and was threatening me saying I cannot leave the premises without paying for something I never even asked for! On the website it mentions camber but… Read Full Review

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★★★★★

“Brilliant Service in Leicester”

Written on: 09/02/2017 by chloeee (1 review written)

The Leicester garage were fantastic. Halfords charged over £100 more to fix my brakes and had awful customer service. ATS were efficient, quick, a better price and allowed me to have student discount. Couldn't recommend them enough!… Read Full Review

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★★☆☆☆

“Unhappy”

Written on: 09/02/2017 by AJAT1465 (1 review written)

Went to ATS in cambridge , only because fomular 1 tyres opposite were too busy to mend a leaking valve , normally prefere f1 , always been fair to me , £28 , including an automatic charge of nearly £5 to inflate tyres with nitrogen which i didnt ask for , they treat everyone that walks through the door like a little old lady that doesnt know any better and how can they squeeze a few extra quid out of you . Dont trust any of them , all full of bull… Read Full Review

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★☆☆☆☆

“Inept, unhelpful, expensive”

Written on: 30/01/2017 by Disgruntledofbury (1 review written)

I took a Ford Focus to the Bury St Edmunds centre with an exhaust rattle. The fitter examined it and told me that although the system itself was still ok, the rear support bracket had broken. I asked if it could be welded and he said no, as they did not have welding equipment. They would need to replace the 3 rear sections, at a cost of over £330. I left. A local garage did a great job of welding the support bracket, plus another one that had not been mentioned, for £30. I sent an email… Read Full Review

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★★★★★

“Brilliant service”

Written on: 15/01/2017 by Noagenda (1 review written)

Branch at Rupert Street Birmingham. Had two tyres fitted 14 Jan 2016 (Michelin cross climates, bought online) . Brilliant service. Efficient, friendly staff, coffee while I waited. Really competitive pricing. I worked for 4 years managing a tyre outlet myself and the service and set up at ATS I got as a customer is exactly what a customer should expect and receive. I understand this branch is a training centre for ATS employees. If trainees follow what the guys here are doing then they will be… Read Full Review

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★★★★★

“A breath of fresh air.”

Written on: 29/12/2016 by rosedale1234 (2 reviews written)

I have read some of the uncomplimentary reviews and can only say that my experience was different. On Christmas eve I discovered a puncture in my from tyre. The only place open at the time was Halfords so I blew the tyre upand drove there. They looked at the tyre which had a small screw in it and announced it to be unrepairable. I told them to fit a new tyre but they didnt have one and couldnt get one before New Year. After searching online I hit on ATS who could fit new tyres today 29th… Read Full Review

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★☆☆☆☆

“Damged car more during a new part fitting”

Written on: 22/12/2016

I have got a terrible experience when I was doing my MOT in ATS Euromaster in Reading three weeks ago. I were told my car fail MOT duo to CVS failed on Monday, then he said you can come tomorrow and I did so, but the guy take a holiday when I got there and then left the car Wednesday. I have been told The MOT did not done yet When I connected my car, said the MOT was off on wednesday. Then I was waiting about 2 hours for MOT passed. However, I was hearing a big noise when driving about 2 miles… Read Full Review

Emilylin's Comment

Written on: 22/12/2016

The bad Garage ATS in Basingstoke Road, RG2 ONG. They have got no feeling when they did done wrong.

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★☆☆☆☆

“Complete waste of time ”

Written on: 17/12/2016 by alb57 (1 review written)

I booked my car in for two new tyres two weeks in advance for a Saturday morning, to find no tyres to be fitted , i was told to come back next week ? i asked for a refund and got no answer ? the staff looked to be hungover .last time i used them they made a mess of a oil change… Read Full Review

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★★★★★

“Great service at dartford.”

Written on: 05/12/2016 by Zimmermandc382 (1 review written)

4 winter tyres fitted on my c5' good price,summer tyres stored for me.a good job all round.2 cups of free coffee.work shop spotless.manager and the staff very helpful.good laugh with other customers in the waiting area.what else could you want… Read Full Review

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★☆☆☆☆

“Avoid at all cost!”

Written on: 23/11/2016 by KayleyParsons20 (1 review written)

I went to the ATS Swansea Llansamlet (near the Liberty Stadium) to get price for two new rear tyres for my car. I was quoted "MO" prices (i.e. Mercedes Original tyres). I asked if they could give me a quote for their budget tyres and was told - "we could but you need to know your insurance will not pay out if you use anything other than MO tyres for your car"... I was confused by this comment as obviously I knew this to be a complete lie to get people to buy the more expensive tyres from them… Read Full Review

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★★★★★

“Aberdare ATS”

Written on: 19/11/2016 by Kileyk488 (1 review written)

4 new tyres fitted today, as always fantastic service from the staff at Aberdare ATS. We taken both our cars there for tyres and MOT's etc. The mechanics have always given good advice and excellent customer service… Read Full Review

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★★★★☆

“Wheel alignment”

Written on: 17/11/2016

ATS Cambridge happy customer £64 4 wheel alignment quick and you can see job done on the screen thnx guys… Read Full Review

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★☆☆☆☆

“payment taken but not got tyres in stock”

Written on: 17/11/2016

I placed an order on Saturday and booked a fitting slot for a week later on-line for some winter tyres, and the payment was taken straight away from paypal. I got a phone call from the fitting centre a few days later to tell me that they did not have the tyres, and offering me some others - not winter tyres. So why do they take the money and lead you to believe the fitting will take place as arranged, when it can't happen??? If I had known they could not get the tyres, I would have continued… Read Full Review

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★☆☆☆☆

“bunch of unexperienced dummies”

Written on: 13/11/2016 by RoderickMiles (1 review written)

booked a apointment to have 2 new tyres replacesd and tracking to be done. aparently its not important to have tracking done. plus they were too busy to do it. Also my wife was told that the alloys needed replacing because the were very badly damaged, i removed wheels hardly any damaged to them at all. Ladies never take your car to these ATS members they will make money out of you… Read Full Review

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★☆☆☆☆

“Bellends”

Written on: 11/11/2016 by Ajjb (1 review written)

Hidden costs, unhelpful staff that push more sales. Rubbish service (won't let me use a more appropriate word). Don't use them, go anywhere else… Read Full Review

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★☆☆☆☆

“ Not got a clue !”

Written on: 18/10/2016 by Georgia341 (1 review written)

Took c2 in to them in wednesbury as load bang and wheel was pointing out on n/s they said it needed tracking !!!! At a cost of £145 as one of the locking nuts were siezed I refused and took it somewhere else , Turned out the bush in the lower arm had come out ... how come they never saw it or did they then they were going to do the tracking and oh it looks like you need abottom arm Completely useless and a rip off… Read Full Review

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★☆☆☆☆

“Employee (current)”

Written on: 16/10/2016 by cjRogers32 (1 review written)

As many of the customers are made aware of the busy waits day in day out poor job schedulding and time keeping, I find myself writing this as an employee so hopefully my comany see it and act. My manager Never buys tools (unless area manager in) 5/6 days he is rude abrupt and selfish to busy makin the figueres on the computer look good when his centre is run a disgrace me myself and a lot of the other fitters do not enjoy work nor is it a desired place to work all we need is somebody to ask… Read Full Review

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★★★★★

“Better than halfords ”

Written on: 12/10/2016 by Madden63 (1 review written)

I go to the Sutton site - they are brilliant. Had a real issue with Halfords Auto centres in Sutton - they are so bad its not funny - even dangerous ! I like the personal service at ats and the professional honesty and fast service… Read Full Review

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★☆☆☆☆

“An Absolute Joke”

Written on: 14/09/2016 by ShamarMarsh (1 review written)

Visited 3 branches for a simple puncture. First 2 quoted over an hour wait. Final one said take a seat. After 30 minutes I walked out. Worst Customer services I have experienced. Avoid these jokers at all costs… Read Full Review

Atseuromaster's Comment

Written on: 18/10/2016

Dear Valued Customer

I'm sorry you have been let down by our branch, one of our core brand values is outstanding customer service and clearly this value has not been met.

If you are able to contact our Customer Relations team, we will be able to investigate this further for yourself.

Please accept our sincerest apologies.

ATS Euromaster

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