Kwik Fit Reviews - www.kwik-fit.com

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Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

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Latest Reviews

★☆☆☆☆

“Rip off”

Written on: 01/07/2016 by Moriah12 (1 review written)

My elderly parent was in my opinion (and 2 other independent) garages opinion ripped off by Winsford branch… Read Full Review

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★☆☆☆☆

“MOT retest rip off ”

Written on: 30/06/2016 by zqCallahan388 (1 review written)

Failed MOT quoted £202 to fix. Local garage fixed it for £75. Kwick fit then messed me around with excuses why they couldnt retest within 10 days… Read Full Review

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★★★★★

“Longbridge kwikfit”

Written on: 28/06/2016 by abHarris-Alt14 (1 review written)

Hi the manager is a fab guy and all the other lads are fantastic Nothing is too much trouble for them so helpful caring polite and that is down to the manager… Read Full Review

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★☆☆☆☆

“Slowest service ever”

Written on: 27/06/2016 by Salvadorj141 (1 review written)

Arrived to be told there would be 40-60 min wait. 2 1/2 hrs later still waiting. 4 staff sitting around the desk chatting and only one technician on lunch break. Hmmmm underwhelmed and this happened on my last visit too. I won't be visiting kwikfit for Wandsworth again anytime soon… Read Full Review

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★☆☆☆☆

“exhaust rip off”

Written on: 25/06/2016 by JonO'Reilly (1 review written)

3rd time trying to give review. Before I am timed out again. Rubbish service. Fraudulent advice. Couldn't get rid of me quick ly enough after 3 visits for repairs under guarantee. Pensioner, not much money, ripped off. Ringing complaints/customer service on Monday. £660.20paid out for exhaust. Terrible workmanship, terrible parts, completely, fraudulent practice. No concern for me at all. Picked on the wrong person, going to fight them… Read Full Review

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★☆☆☆☆

“Not helpful”

Written on: 07/06/2016 by CiaraGibbons (1 review written)

Visited my local kwik fit in south shields with a slow puncture. Staff were slow and totaly unintrested but eventualy they loooked at my tyre only to tell me it couldnt be repaired and a new tyre would be £85! Unhappy i told them to pump yhe tyre up and refit the wheel to get me the short distance home. Getting home i found my wheel bolts were totaly loose and could be turned by hand, lucky the wheel didnt come off. Next day a local garage repaired tyre for £7. I complained to kwik fit about… Read Full Review

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★☆☆☆☆

“Loose wheels, uninterested staff, Rip off”

Written on: 06/06/2016 by 99Andersen (1 review written)

Visited South Shields branch with a slow puncture only to be told by the uninterested staff that the tyre couldn't be repaired and needed a new tyre at £85! Not happy I told hime to refit wheel and pump tyre up so I could go elsewhere. After leaving and driving home i find my wheel nuts are totally loose and could be turned by hand! Lucky my wheel never fell off! Next day my tyre was easily repaired at local garage of £7. The garage man laughed when i told him "that's Kwik fit". I have since… Read Full Review

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★☆☆☆☆

“Frustrating Incompetence”

Written on: 02/06/2016 by 228Phillips (1 review written)

Utter incompetency to say the list. I booked Full Service and MOT online a number of days in advance. I got at the centre only to be told that the parts for the service were not available. I agreed to bring the car the following day. I called in the morning the following day to ask if they had availability and they told me to bring the car around lunch time. I dropped the car, went back to work only to be called an hour later and told that the parts still were not available. Honestly, how… Read Full Review

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★★★★★

“Easy, quick, efficient, painless MOT”

Written on: 01/06/2016 by Xaltair (1 review written)

Completely forgot that my MOT was due and in a panic booke online at the Lewis Road branch of Kwik Fit. Despite turning up 30 mins later than i had actually booked, the kwik fit team managed to fit me in and the MOT was done within an hour - all OK! I was so relieved - and added to that, despite being stroppy when i arrived due to the misunderstanding about the time, the guys at kwik fit were completely courteous, gave me a cup of tea and were generally calm and professional. No issues with my… Read Full Review

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★☆☆☆☆

“Managed to break the locking wheel socket ”

Written on: 24/05/2016 by Wellsdt428 (1 review written)

Booked car in for a service at Macclesfield Branch. On arrival they claimed the "computer" had overbooked so couldn't carry it out. They had my phone number so could have called. I complained that I relied on the service as I had a couple of thousand miles to drive before I could book it in again. They agreed to carry out the service. What a mistake to complain. When I picked up the car the locking wheel nut socket had somehow broken. Very common they said. Maybe to a bunch of ham fisted… Read Full Review

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★☆☆☆☆

“Don`t expect fair treatment regarding service”

Written on: 24/05/2016 by Bowers185 (1 review written)

Took my car into Aberdeen branch today for tyre going flat which had been replaced just two weeks ago by them. I was advised tyre beyond repair due to a screw having punctured it. The screw shown to me was exactly the same type of screw in exactly the same area of tyre as last visit. I reluctantly agreed and paid and was told I had £5 off my next visit if taken by December this year. On going back to the car I found my last receipt which had the same voucher for £5 off. I returned to the desk… Read Full Review

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★☆☆☆☆

“Offline ripoff”

Written on: 19/05/2016 by ewUpton237 (1 review written)

I booked in for a service and MOT. Needed 2 new tyres, and thinking kwik-fit were reasonably price I agreed, but was charged twice the online price - a £120 markup! Customer services absolutely refused to budge. Will never go again… Read Full Review

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★★★★★

“unhoooked exhaust bracket.”

Written on: 10/05/2016 by jimmyliddle (1 review written)

Called at kwik-fit Bishop Auckland, co. Durham with rattling exhaust for inspection and advice with my wife's Volvo estate car, on inspection the rubber hanging bracket had become detatched and was quickly repaired, excellent service from the centre manager and all free of charge. top class ( 5 star treatment )thankyou Kwik- fit… Read Full Review

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★★★★☆

“Emergency work was done”

Written on: 07/05/2016 by Samsung18 (1 review written)

I can't get to garage during working week. Was working this weekend and could hear a noise from front wheel. I use my car for my job. I took it to kaki fit Middlesbrough. They identified problem, brake pad and disc worn. They fixed my brakes and discs on front. Cost me 215 but what or where else could I go. I thought they were efficient and honest as they showed me worn pad and disc.. Okay maybe got it cheaper but as said don't have time so for me it was worth it. As I was back on roads within… Read Full Review

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★☆☆☆☆

“Faulty handbrakes”

Written on: 26/04/2016 by Leo2012 (1 review written)

Four lane ends Would not recommend under any circumstances, took a car in for a handbrake repair and received the car back same day, we were told to take it back in a week or so to be checked. Parked the car up that night and woke in the morning to think the car was stolen, it had rolled down the road into a neighbours wall, took it back the following day as the handbrake no longer worked they carried out the work and said there was nothing they could do as we should have taken the car back to… Read Full Review

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★☆☆☆☆

“Tyre Price Rip-Off!”

Written on: 20/04/2016 by gk70 (1 review written)

On Sunday 17th April I took a punctured tyre to Kwik -Fit Chester. The tyre proved to be beyond repair so I asked for a replacement to be fitted, same make and size, Goodyear Efficient Grip Performance 205/55/R16 93W. I was quoted £139 fitted for a tyre which had to be ordered in.I agreed because I was due to go away that same afternoon and I did not want my wife who would be picking up the car on the Monday to have any worries. Imagine my astonishment on my return to find that a quick… Read Full Review

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★☆☆☆☆

“TYRE PRICE”

Written on: 19/04/2016 by oldbobford (1 review written)

I too have had the online/branch price for a tyre, £178 in branch, £130 online. it was 3pm on a Saturday, I had a blowout, and needed a tyre, in my town choices are limited at that time, and I have never driven without a spare, I vowed years ago never to use kwikfit after a previous incident but needs must, it was only when I went home that I discovered the price difference online. complained by there comment facility ,and received the same standard reply that others have. so I am making a… Read Full Review

Oldbobford's Response to oldbobford's Review

Written on: 19/04/2016

I would like to elaborate on my previous incident, it was a few years ago at the same branch, my car had 4 tyres of the same make, and I needed 2 replaced, phoned a few places ,but none could supply the make I wanted, kwikfit was one of the last places I phoned, they told me they had my make, and size in stock ,and to come into branch, which i did. 2 blokes behind counter, as i was explaining to one what i wanted , IE 2 tyres and specific make, the other guy interrupted said it was him i spoke to on phone, so if spoken to 2 different people, and mentioned many times what make i wanted, it was only after the fitter had removed my tyres they told me they don't stock that make ,but the ones they had were a similar tyre , i complained, but as i was due to start work
an hour or so later i let them go ahead..at that time they gave you a customer feedback form, so I filled it in, was offered 20% of my next purchase, {as if I was going to go back} . but as above needs must, NEVER AGAIN,

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★☆☆☆☆

“Kwik Fit / Horsham (uneeded parts allways added)”

Written on: 15/04/2016 by Simon_F1 (11 reviews written)

I took a real nice car that drove fantastic in for just an oil change and a new tyre. I just wanted a basic oil and oil filter change, so i paid £49.99 online for the oil filter and oil change. I also wanted a slow puncture sorted, so I took the car in and after being told I needed four tyres and the tracking was out, I said no way mate this car has only just had its MOT like 30 miles ago, so how can this be true? So he said: “well it needs one tyre done as its got the inside popping out… Read Full Review

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★☆☆☆☆

“Excessive Tyre price”

Written on: 14/04/2016

4 Tyres were £310 on the online quote. Went to my local branch to see how much difference, as I prefer to book face to face and expected to pay a little bit more. Cost £524. So, I went to Halfords, which was only a few pounds more than KF online quote. Bear in mind that KF have been running TV ads for discounts off mainstream tyres, what a joke. They never change, they're still ripping people off. The guy was pleasant enough, but not worth an extra £200 quid… Read Full Review

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★☆☆☆☆

“AVOID TROWBRIDGE CENTRE!!! VERY DISHONEST PEOPLE”

Written on: 13/04/2016 by Mr.Mi11er (1 review written)

I have took my car to Trowbridge centre to check my wheel alignment. Technician said that I need adjustments. I have paid £99. They have also been using welding torch on my suspension parts but not only on mine but other customers too, explaining that is normal. I have paid £99 once they have finished. I have drove car for few miles and handling was even worse then before. Car was pulping to the right when my steering wheel was in straight line and felt very unstable, unsafe to drive. I have… Read Full Review

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