Kwik Fit Reviews - www.kwik-fit.com

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Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

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Latest Reviews

★☆☆☆☆

“Overcharged by £200”

Written on: 23/07/2015 by Briggsmc367 (1 review written)

My daughters Citroen c3. The back box fell off and she went to the Pool Cornwall branch. She was charged £325 for it and ten minutes to fit it. When I was told I check with the supplier and the parts came to less than £85.00 - her final bill was £320. This is wrong and dishonest - do not use them unless you have money to burn. The also tried to tell her front brakes needed disks at £105 a set - they were recently replaced, when the guy was told this he just said 'must have been the way the… Read Full Review

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★☆☆☆☆

“puncture”

Written on: 12/07/2015 by BEVERLEY WALLER (2 reviews written)

I took my car to Kwik fit London road with a puncture the fitter took my wheel off and said it had been let down he replaced the wheel back on my car. I was so pleased it wasn't a puncture as the tyre was only weeks old' I gave the man a £10 tip I drove 10 minutes to work and the tyre had deflated. I finished work at 1 am and had to reinflate my tyre. I took the car back this morning and hey ho the compressor was broken I took it to the Dartford branch and the rude man told me to leave my car… Read Full Review

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★☆☆☆☆

“OH MY GOD!!!!”

Written on: 10/07/2015 by ohmygod127 (1 review written)

I took my car into my local garage because my engine management light came on. I was told I needed a part which they were having trouble sourcing. I took my car away and they told me they would ring me after the weekend. Monday came and went. On Tuesday I rang them and they told me the same story and that this part was blocked on their system (which I find hard to believe). Four days and numerous phone calls later I was told that they could get the part in a weeks time, but it was double the… Read Full Review

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★☆☆☆☆

“Glasgow Paisley Road West”

Written on: 08/07/2015 by Fournier304 (1 review written)

Twice I've been to this branch. Never will I return. The fat ugly guy with the wonky teeth on the reception was the most unhelpful, abrupt person I've ever came across in a business. It was almost like he didn't want my custom. I'll never use kwik for again because of this idiot. Not for my business or personal vehicles… Read Full Review

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★☆☆☆☆

“Online order”

Written on: 25/06/2015 by StuartCumming (1 review written)

Placed order for two tyres online on arrival at the Chorley centre was informed that the tyres had not been delivered.Complete waste of time. Order placed and booked three days before would not recommend to anyone… Read Full Review

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★☆☆☆☆

“Avoid this company who rip off female customers ”

Written on: 05/06/2015 by ccheema (1 review written)

My wife booked an MOT at Kwik Fit and was told all 4 tyres need replacing to pass the MOT. One of the rear tyres was replaced 2 months ago. The other rear tyre was replaced less than 1 year ago and has done less than 3000 miles. My wife made it clear that we did not want economy or budget tyres. They sold her 4 budget Roadstone tyres for £295. I rang to complain and was informed that the rear tyres were perished. I asked how much 4 premium tyres would be and was quoted me £265 for 4 premium… Read Full Review

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★☆☆☆☆

“ATROCIOUS CUSTOMER SERVICE, VERY UNBUSINESSLIKE AND CASUAL”

Written on: 04/06/2015 by OLUK (1 review written)

I VISITED KWIK FIT AT CROYDON 03/06/15 @ ABOUT 1500HRS TO REGAS MY VW GOLF,BUT HAD NO SLOT FOR THE DAY, I WAS GIVEN A DISCOUNT CARD £40. I DROVE TO MY LOCAL KWIKFIT Located at 193 Sydenham Road in London. SE26 5HF AT ABOUT 1550HRS. I WAS KEPT WAITING UNNECESSARILY AND WHEN I WAS ATTENDED TO IT WAS SHABBY, I MENTIONED THE DISCOUNT CARD TO THE STAFF MEMBER THAT ATTENDED TO ME.IN HIS OWN WORD HE SAID ' I DON'T CARE WHAT CARD IT IS, IT IS £49 IF YOU WANT IT DONE'. HOWEVER I SHOWED HIM THE CARD… Read Full Review

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★★★☆☆

“No surpirse - extra work quoted ”

Written on: 19/05/2015 by 1976Cook (1 review written)

Have had a full service done, which I don't mind with QF but has a sweepstake at work as to what extras they would find. Tyres / Brakes / discs/ alignment etc etc . What a surprise - my pads are down to 3mm, my discs are down to 0.1mm inside of the legal limit and my wheels need realignment! Jackpot!! They have quoted £250 for pads and discs and refuse to just replace the pads as it's not 'Company Policy". They have proved themselves to be predictable. Just been told (too late) that a… Read Full Review

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★☆☆☆☆

“Get a second opinion !”

Written on: 30/04/2015 by Franklin305 (1 review written)

Took my Car for MOT and it got an advisory note to say rear tyres near legal limit, this supprised me as its only a weekend car and covers less than 2000 miles per year, the last service by a main dealer quoted tyres measuring 6 mm. Quickfit quoted two tyres "special offer" for £235.00 I declined and took the car to an independant dealer who confirmed that both tyres were nowhere near needing replacement both having 5mm of tread. Obvious to me that Quickfit are more interested in selling than… Read Full Review

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★☆☆☆☆

“TOLD ME BREAK SHOES NEEDED REPLACING WHICH WAS UNTRUE”

Written on: 25/04/2015 by JenniferBeach (1 review written)

I purchased Kwick Fit car insurance which entitled me to a free MOT. My car is 5 years old and mileage is 25K, I bought it new. I added on an interim service which cost £85. They phoned me to say it needed a bulb fitting £5.95. Then they said it recommended 2 front tyres with wheel alignment as they were low nearly illegal and rear break shoes. They quoted me £148 for break shoes alone and over £320 for both jobs. I was going on holiday so decided to wait a couple of weeks until I got… Read Full Review

Helen248's Comment

Written on: 25/04/2015

Just an update I went back to Kwick Fit asking for my £36 back. They blamed their previous manager who has left in the past month. I got my £36 back. If they over sale to you I advise you to go back with receipts and explain your situation in a calm manner, make sure you ask to speak to the manager.

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★☆☆☆☆

“TOLD ME BREAK SHOES NEEDED REPLACING WHICH WAS UNTRUE”

Written on: 25/04/2015 by JenniferBeach (1 review written)

I purchased Kwick Fit car insurance which entitled me to a free MOT. My car is 5 years old and mileage is 25K, I bought it new. I added on an interim service which cost £85. They phoned me to say it needed a bulb fitting £5.95. Then they said it recommended 2 front tyres with wheel alignment as they were low nearly illegal and rear break shoes. They quoted me £148 for break shoes alone and over £320 for both jobs. I was going on holiday so decided to wait a couple of weeks until I got… Read Full Review

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★☆☆☆☆

“Worst customer service ever !”

Written on: 21/04/2015 by tyrehunter (1 review written)

Went to the Potters Bar quick fit as needed two new front tyres. We had to wait for about 10 mins before someone actually came to help us - during this time we were watching a video on the tv on the wall with someone saying how good the customer service was !!!! When someone eventually came to the reception they asked us what we wanted in a not so friendly manner as what the video had said - I explained that I needed two new tyres and the reply was - ' there's a long wait at the moment' - not… Read Full Review

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★☆☆☆☆

“Incompetence beyond belief, another KwikFit rip off!!!!”

Written on: 18/04/2015 by BobandWendy (2 reviews written)

My car failed its MOT on two small items the total cost quoted for the repair was just over £60 so great news! Asked them to do repairs and re-test my car. Received a phone call later that day to say that the radiator was leaking and the brakes were corroded and needed urgent attention. I informed them that there was no problem with the radiator when they got the car (I have never had to top up with water) they had recently serviced the car the brakes were repaired by another garage much to… Read Full Review

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★☆☆☆☆

“free mot with insurance”

Written on: 16/04/2015 by brentford555 (1 review written)

I brought insurance with kwik -fit which entitled me to a free m.o.t when it was due. well being free of course it arouses suspicion anyway I took it but I was even more concerned if they would damage something on purpose. needless too say The car failed on headbeam direction two worn tyres front brake pads worn. rear discs corrosion and failed emission test which either was the cat or the map sensor total cost kwik fit was 780 pounds. barely able too stand up through shock I took the car too… Read Full Review

Partac's Response to brentford555's Review

Written on: 17/04/2015

It's their modus operandi. They use cheap MOT's as a work creation scheme.
If more people were to use the official appeal system, they would soon lose the right to carry out MOT testing.

Unfortunately, the moment you take the car to a proper garage where it passes without any work being done, the system just assumes all the "failure points" have been attended to, so VOSA will be unaware of Kwikfit's nice little earner.

Despite all the bad publicity within the press and the likes of BBC's Watchdog series, people still continue to use them.

Very frustrating for someone who has spent many years in the motor trade and is fully aware of their tactics.

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★☆☆☆☆

“fitting of new tyres”

Written on: 12/04/2015

just had two new tyres fitted on returning home i noticed a gouge and paint missing from the side skirt on the drivers side after going back to complain was met with the usual denial i was informed the manager will be in touch,not the first bad experiance of them should have known better will never go back and will not be recomending them to anyone… Read Full Review

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★☆☆☆☆

“Not trustworthy”

Written on: 12/04/2015 by DisgustedHornchurch (1 review written)

Different branches quoting different prices for the same tyre. Web price is cheaper , I advised I would book and pay for the web price then and staff member said ok then we won't fit today. So rude and very unhelpful. Looks like they just like to rip customers off. Will never use them again. Disgusted!!!!… Read Full Review

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★★★★★

“professional, amenable,friendly service chosen especially”

Written on: 10/04/2015 by deber2044 (2 reviews written)

I have attended Borehamwood service station now for many years and every time i am excited about the professional service i get.The manager has personally chosen his staff for their extensive knowledge and experience.All members of staff i have found to be friendly and attentive with any car related problems or MOT and have advised on many occasions.This service station i have found to be quick,thorough and amenable at all times.I would highly recommend any day of the week and do recommend to… Read Full Review

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★☆☆☆☆

“Ashford Kwik Fit in Kent is dreadful”

Written on: 10/04/2015

Shockingly poor service. Totally incapable of running a basic booking system. Four hour wait for basic tyre replacement despite booking first. No full time manager to take responsibility for the branch. Avoid at all costs!!!… Read Full Review

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★★★★★

“Brilliant service at wokingham Kwick Fit.”

Written on: 08/04/2015 by WayneEvans (1 review written)

I went to kwick fit as I needed some new tyres 2 of mine looked bald. They staff were very friendly and spoke to me like a human and not like a dumb blonde! I was very happy with how quickly they worked, they did not force any sales on me but recommended me to have tracking and explained the benefits of it (so I had it done) also had all 4 tyres replaced. Cars all fresh ready for summer! Will defiantly return. Highly recommend kwick fit Wokingham… Read Full Review

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★☆☆☆☆

“DO NOT GO TO QUIK FIT FOR ANY REASONS”

Written on: 04/04/2015 by CarolynHollis352 (1 review written)

If you need doing any repairs/maintenance on your car, don't go here. I had been to this particular Quik Fit station several times and it just gets from bad to worse every visit. I walked in after calling for an appointment and the manager on duty at the front desk will not say hi or hey. another customer walks in and he quickly attended to them. After that he came back and was trying to acknowledge my presence and I went straight to the point about my dissatisfaction in the service and guess… Read Full Review

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