Kwik Fit Reviews - www.kwik-fit.com

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Kwik Fit - www.kwik-fit.com
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Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com
Kwik Fit - www.kwik-fit.com

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Latest Reviews

★☆☆☆☆

“Faulty handbrakes”

Written on: 26/04/2016 by Leo2012 (1 review written)

Four lane ends Would not recommend under any circumstances, took a car in for a handbrake repair and received the car back same day, we were told to take it back in a week or so to be checked. Parked the car up that night and woke in the morning to think the car was stolen, it had rolled down the road into a neighbours wall, took it back the following day as the handbrake no longer worked they carried out the work and said there was nothing they could do as we should have taken the car back to… Read Full Review

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★☆☆☆☆

“Tyre Price Rip-Off!”

Written on: 20/04/2016 by gk70 (1 review written)

On Sunday 17th April I took a punctured tyre to Kwik -Fit Chester. The tyre proved to be beyond repair so I asked for a replacement to be fitted, same make and size, Goodyear Efficient Grip Performance 205/55/R16 93W. I was quoted £139 fitted for a tyre which had to be ordered in.I agreed because I was due to go away that same afternoon and I did not want my wife who would be picking up the car on the Monday to have any worries. Imagine my astonishment on my return to find that a quick… Read Full Review

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★☆☆☆☆

“TYRE PRICE”

Written on: 19/04/2016 by oldbobford (1 review written)

I too have had the online/branch price for a tyre, £178 in branch, £130 online. it was 3pm on a Saturday, I had a blowout, and needed a tyre, in my town choices are limited at that time, and I have never driven without a spare, I vowed years ago never to use kwikfit after a previous incident but needs must, it was only when I went home that I discovered the price difference online. complained by there comment facility ,and received the same standard reply that others have. so I am making a… Read Full Review

Oldbobford's Response to oldbobford's Review

Written on: 19/04/2016

I would like to elaborate on my previous incident, it was a few years ago at the same branch, my car had 4 tyres of the same make, and I needed 2 replaced, phoned a few places ,but none could supply the make I wanted, kwikfit was one of the last places I phoned, they told me they had my make, and size in stock ,and to come into branch, which i did. 2 blokes behind counter, as i was explaining to one what i wanted , IE 2 tyres and specific make, the other guy interrupted said it was him i spoke to on phone, so if spoken to 2 different people, and mentioned many times what make i wanted, it was only after the fitter had removed my tyres they told me they don't stock that make ,but the ones they had were a similar tyre , i complained, but as i was due to start work
an hour or so later i let them go ahead..at that time they gave you a customer feedback form, so I filled it in, was offered 20% of my next purchase, {as if I was going to go back} . but as above needs must, NEVER AGAIN,

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★☆☆☆☆

“Kwik Fit / Horsham (uneeded parts allways added)”

Written on: 15/04/2016 by Simon_F1 (10 reviews written)

I took a real nice car that drove fantastic in for just an oil change and a new tyre. I just wanted a basic oil and oil filter change, so i paid £49.99 online for the oil filter and oil change. I also wanted a slow puncture sorted, so I took the car in and after being told I needed four tyres and the tracking was out, I said no way mate this car has only just had its MOT like 30 miles ago, so how can this be true? So he said: “well it needs one tyre done as its got the inside popping out… Read Full Review

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★☆☆☆☆

“Excessive Tyre price”

Written on: 14/04/2016

4 Tyres were £310 on the online quote. Went to my local branch to see how much difference, as I prefer to book face to face and expected to pay a little bit more. Cost £524. So, I went to Halfords, which was only a few pounds more than KF online quote. Bear in mind that KF have been running TV ads for discounts off mainstream tyres, what a joke. They never change, they're still ripping people off. The guy was pleasant enough, but not worth an extra £200 quid… Read Full Review

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★☆☆☆☆

“AVOID TROWBRIDGE CENTRE!!! VERY DISHONEST PEOPLE”

Written on: 13/04/2016 by Mr.Mi11er (1 review written)

I have took my car to Trowbridge centre to check my wheel alignment. Technician said that I need adjustments. I have paid £99. They have also been using welding torch on my suspension parts but not only on mine but other customers too, explaining that is normal. I have paid £99 once they have finished. I have drove car for few miles and handling was even worse then before. Car was pulping to the right when my steering wheel was in straight line and felt very unstable, unsafe to drive. I have… Read Full Review

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★☆☆☆☆

“Vastly overcharged on fitting of Ignition Coil”

Written on: 08/04/2016

I took my Peugot 207 for an Mot in early March.The car failed due to exhaust emissions.They fitted me with a new ignition coil and 4 spark plugs and charged me £302.I am an oap and do not Know much about cars.On speaking to a retired motor mechanic he could not believe the cost of £302.I rang another Kwikfit garage and got a telephone Quote of £149.20 for the same job.I queried the cost with Kwikfit and I was told that what I had been charged was correct.Anyone dealing with this company ring… Read Full Review

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★☆☆☆☆

“Dishonest and unreliable”

Written on: 07/04/2016 by Sinclairju447 (1 review written)

Booked a brake checking appointment for an hour online. Got to the Peterborough Maskew branch and said that it would take two hours. I questioned why it takes so long to do a brake check. He lied and said that they have to strip everything to check therefore it takes that long). Didn't plan to wait that long as the appointment was only an hour. But maybe being too nice, I agreed. Two hours later, no call from them. Called and they said it was delayed and they was just going to put it on. In the… Read Full Review

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★★☆☆☆

“Find a good local independent garage its way cheaper I...”

Written on: 06/04/2016 by ameen27 (12 reviews written)

Find a good local independent garage its way cheaper I was quoted £200 for two tires at Kwik fit I got them done for £90 at my local independent garage Kwik fit prey on people with big fat wallets who are too lazy to shop around… Read Full Review

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★☆☆☆☆

“GET A SECOND OPINION!!”

Written on: 06/04/2016 by Mrscees (1 review written)

I put my car in for a service, then came the "kwikfit recommendations". It was £229 for a service, then the phone calls started regarding tyres, one of which I knew had a nail in it. They only had pierelli tyres I needed three that would cost £677!!! Also the brakes needed replacing so that would be £935.66!!!. I collected my car, went to a local tyre place and had all three tyres sorted for £160. And front and back brakes for £120. Kwikfit were charging £360!!!. My advice would be to… Read Full Review

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★☆☆☆☆

“Website fault and no customer service”

Written on: 04/04/2016 by amacbl7 (1 review written)

Tried to book my MOT online 3 times with 2 different cards, cards were both declined (nothing wrong with them). I then use the same card to book with Halfords instead, went through no problems. An hour later I get confirmation from Kwikfit that the booking had gone through! Rang customer services 6 times over 2 days and no answer, no on-hold message the line just rings out. Got to try and get my money back now. In this days of online booking, this is appalling service… Read Full Review

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★☆☆☆☆

“Time waster”

Written on: 25/03/2016 by nofit (1 review written)

I was told to come in and have the exhaust checked ~{Iver branch~} so that what ever parts were needed could be ordered in, then once exhaust is repaired mot could be carried out. I was booked in at 3pm for both jobs to be done 2 days later. I arrived , my van was placed on the ramp for them to find out that my roof rack was touching the ceiling and would not allow the mechanic to fully stand up. So rebooked for next day where it could be placed on the mot pit. Arrived the next day at 3.45 for… Read Full Review

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★☆☆☆☆

“They lied about my car needing shock absorbers!”

Written on: 22/03/2016

My car went in to this so called service centre to have new tyres on the front axle. Whilst my car was up on the ramps they said that they couldn't help noticing that my shock absorbers needed replacing and would I like them to fix it. I said no, as my car was due for a service at the dealer very soon and so I left it. Well, when my car went for it's annual service, guess what ..... there was nothing wrong with any of my shock absorbers in fact it was stated that they were in excellent… Read Full Review

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★☆☆☆☆

“Still Trading ?”

Written on: 11/03/2016 by SirAlfGarnett (1 review written)

Not here to review any one specific incident . The heading says it all . I have been driving for forty years now, in my early years of car ownership, I had a couple of " sloppy workmanship " experiences with KF and have never been back there . What amazes me is that after all these years , nothing at all has changed - the reviews are all exactly the same . I can only assume they make their money from people who ( no disrespect ) simply don't know the finer details of what's going on or… Read Full Review

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★☆☆☆☆

“Kwik fit can't even replace a fuel filter...”

Written on: 11/03/2016 by HaydenCahill (1 review written)

Took car to Kwik fit for mot and service. Got it back (bill over £500) and wouldn't start next day, had it towed back to Otley. After manager said there was a badly seated seal on fuel filter/system (didn't expand further with understandable explanation for a mechanical numpty like me), did work free of charge as they had been working on this area of the car....he admitted the filter could have been leaking air into system.........Now the car still is a pig to start from cold and although… Read Full Review

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★☆☆☆☆

“MOT fail shocker! Weymouth”

Written on: 06/03/2016

Three weeks prior to going to KWIKFIT Weymouth, I had taken my car to another garage to have my brakes done (successfully), when I recently took my car in for its MOT (to KWIKFIT), it failed due to "Spongy Brakes"! I'd just forked out £280, so imagine my surprise, as the car drove and braked perfectly. I took the car back to the previous garage where I'd had the work done, they put it on the ramp and as suspected, the brakes were correct. The garage then, off its own back, drove my car to… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 06/03/2016 by MaxDalrymple284 (1 review written)

They persuaded me into having £700 of repairs to get my car through its MOT. The pass certificate had 11 advisories on it. When I queried the cost of the parts quoted, the so called "Operations manager" contacted me, and then he contacted the KwikFit garage in question. I am not sure what was said....but repairs took much longer than they estimated and after driving the car away from the site, it pulled heavily to the left, and burns oil like it's going out of fashion. So.........I decided to… Read Full Review

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★☆☆☆☆

“Slooooow service ”

Written on: 24/02/2016 by Jayden402 (1 review written)

Second time in 6 months using kwik fit , as per the previous visit it was an incredibly SLOW service . 1 hour 30 just to get 2 tyres . Lots of people doing nothing with miserable faces. Avoide big time… Read Full Review

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★★☆☆☆

“Unbelievably Rude”

Written on: 23/02/2016 by DemarionCraig (1 review written)

Booked online for 2 tryes and tracking for 11.00 AM at Camberley Kwik fit. The job was not started until 12.10 pm The sales person behind the counter was unbelievably rude and unhelpful. If this was my company, he would have been sacked instantly. The technicle staff and the work done was OK but after three years of using Kwik fit, that's the finish for me… Read Full Review

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★☆☆☆☆

“Re: Kwik Fit is not value for money”

Written on: 18/02/2016 by Tyroneh241 (1 review written)

I made the mistake of taking my car into a local Kwik Fit branch in Tonbridge as it was close to where I work. My car needed a new exhaust and I was then quoted an extremely high quote of £458 as I was told that the car needed a complete exhaust replacement. I declined their quote and then he seemed to have multiple roles as customer service/sales and mechanic expression changed and then advised that he would give me a 15% discount which took the price down to £389.00 I agreed reluctantly as… Read Full Review

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