Dim Sum at the New Ocean City is highly disappointing. The food was either cold or burnt. The quality and standard of the food and service was very poor. There was only a few small tables occupied (mainly European) on a Sunday lunch time, when traditionally a busy time for a good dim sum restaurant - should have known better and turned around and not bothered. The staff don't even speak Cantonese, only one of the staff is able to speak English, while the rest only speak mandarin. Only managed to eat a few mouthful of the six dishes ordered, when I complaint, the manageress was very rude, we basically had to paid nearly £10 per head for food that we didn't eat because it was so bad. To top it all, we were charged for boiled tap water, as one of our party will only drink boiled water.

Sunday lunch at the New Ocean City is the worst experience that I ever had. Some of the food was obviously re-heated, and burnt. When I initially complained to one of the waitress about the food, we were ignored. We ordered (two adult and one child) 5 dim sum dishes and the special house noodle between us, and out of the whole order, we can only managed to eat one of the dishes because we were so hungry by this point. When I asked for the bill and had a quiet word with the manageress about the standard of the food, I was basically told that I don't have any taste or know anything about Chinese food (by the way I am Chinese and my son who was with me, who usually eats just about anything, couldn't even stomach the food on offer, as it was so bad). We basically paid nearly £30 for one small dim sum dish that we managed to eat.