Qwest Phone Service Reviews

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Qwest Phone Service
0.2 stars
Average rating for this product is: 0.2 out of 5

From 0 ratings and 6 reviews

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Summary

Review your Qwest Phone Service or find whether this is the best landline phone service for you. With the increasing number of phone packages available, determining which comes out Tops can be no less than difficult. Whether it is added extras or simply the cost, make comparisons from the reviews below and get dialling.

Average Ratings for Qwest Phone Service

  • Reception0.3 stars
  • Value for Money0.1 stars
  • Overall rating0.2 stars

6 Reviews For Qwest Phone Service

  • kmbrooks 18th Jun 2008

    Reviewer rating: 0.5 stars


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    Good Points: None


    Bad Points: Sales people and customer service center poor. Long periods on hold; pricing on bills is confusing to me and find it hard to understand; discontinuing service is extremely difficult to do; this company has not adjusted my bill eventhough I have a legitimate complaint.


    General comments: To start of with I felt I was misinformed about price & promotion details. They told me I would get 3 mos. free if I signed up for long distance with 3-feature package; it turned out there were $45 worth of taxes I had to pay, plus the first month was NOT free, plus it wasn't necessary to sign up for long distance at all to get the package. Also when trying to disconnect my service the line went dead, so then when calling back was told the loyalty dept. was now closed & they couldn't help me. I tried to submit a disconnect request online but there's no way to do it (although I can order a new service anytime, either online or by phone).

  • katadomo 30th Mar 2008

    Reviewer rating: 0 stars


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    Qwest Phone Service has been the most consistent source of frustration and pain and 'time-suck' to deal with Qwest phone company. If you have a choice avoid Qwest at all cost!It is intense and frustration right now, that I must return to give you details.Basically I have not been able make a single order with them when I can expect receive what I ordered. When the I discover that I still don't have the services that I ordered, it takes to be on hold than speak with endless representatives to get ...

  • Edalrat Rank: Corporal 24th Aug 2007

    Reviewer rating: 0 stars


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    I have had qwest for at least 7 years now. I get calls every once in a while from them saying that they can save me money on all the things I already have, so one time I went for it. granted it was only going to save a couple dollars but that adds up. On the next bill we noticed that we were being charged more for these money saving features. So I called them and had them switch me back to the way it used to be. The next bill I got went up even more. Caller-ID sucks on almost every call. I get d ...

  • 40carats 18th May 2006

    Reviewer rating: 0 stars


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    Qwest disconnects BEFORE a disconnect notice is received. Their excuse is that it's the fault of me living in a small town where postal service is slow. It cost me $16 to reconnect. The billing department manager was intimidating and unhelpful, and that alone convinced me to leave Qwest.

  • aftabmemon 18th Jul 2005

    Reviewer rating: 0.5 stars


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    Qwest are awful. You will continue recieving bills after disconnecting the service and they will send them to collection agency without even sending you a bill.
    I signed up with VONAGE and saving about 60 $ per month.
    Leave Qwest as soon as you can!!!

  • Pod Skater Rank: Sergeant 30th Sep 2004

    Reviewer rating: 0 stars


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    Qwest simply disgusts me. I have now been trying to just get 1 little phone jack installed, and they still haven't gotten it right. The first time I scheduled, they said they'd come after 3 pm because no one would be there any earlier. They showed up at 8 in the morning. The next time they didn't even show up. Then, when I called to reschedule, they said they'd call back with an appointment time. They didn't call back. I still have yet to get the jack installed. Nobody should EVER! use Qwest.