express cameras www.expresscameras.com reviews | Watch This Item.

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5% Recommended5 out of 93 Reviews

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93 Review Centre Express Cameras www.expresscameras.com Reviews

Full review by
sharkam39
on 7th Feb 2008

User Rating : 0
Respect : 0

Bad Points: Worse experience of my life..

General comments: Buyer's Beware. This company is fraudulent....Mad at myself for not doing my due diligence, but will take it to the next level if necessary. Ordered the SB-800 Speedlight for Nikon, sales person called me back to "confirm" order. Talked me into a Sigma for $319, told me it was the best flash out there. My husband did not want it, went to return it. The customer service rep reamed me out for returning it - yelling into the phone - told me I had to enclose a money order for $50 to cover S&H. No where on the website or order form did it say that. He said "Don't even think about returning it without the money or we won't accept it back". I was advised NOT to put the money in there, that they should just credit my account less S&H. I notified my credit card and was informed to send it back and they are REQUIRED to credit the account in 15 days, otherwise it will go into dispute.
sharkam39's review and ratings | 176 words
Review by
bigjeeve
on 14th Jan 2008

User Rating : 0
Respect : 0
Express Cameras sold me a used camera that doesn't work, with no warranty and no invoice, so there is no way to return the product.
bigjeeve's full review | 26 words
Review by
Guest.
on 13th Jan 2008

User Rating : 0
Respect : 0
price change when billed no email confirmationbad experience on the phone for cancelling the orderthe order was not as expectedpackage of non requested items sent without advising me
Guest's full review | 36 words
Review by
wtwheels
on 10th Jan 2008

User Rating : 1
Respect : 0
Rude sales persons (both that I dealt with, I did not get their names) I had ordered a Nikon D200 (Executive) Camera package on line, got a phone call the next day from a sales person, first he tried to sell me the battery and charger that "should" already come with the Camera (theirs don't !!) at severely inflated prices. I checked previously checked with Nikon and all their cameras come with a battery and charger. The RED flags should have gone up right then. Anyway, after fighting with the s ...
wtwheels's full review | 262 words
Review by
Guest.
on 4th Jan 2008

User Rating : 0
Respect : 0
Ordered Canon 70-300 telephoto lens and was sent a sigma version which retails for 200 max. Kevin, the sales associate told me it was an upgraded lens from the Canon. I then informed him that it was not an upgraded lens and that I wanted the Canon that I ordered. He continued to argue with me until I finally told him that I was returning the lens and wanted a full refund. I would highly suggest to never deal with this company. In my opinion they are very unprofessional.
Guest's full review | 105 words
Review by
kaikens
on 13th Dec 2007

User Rating : 1
Respect : 0
Talked me into buying a Sigma lens for $499 instead of the Canon lens for $299. Then I found the same exact lens at Labell cameras.com for $129. They are good. Express cameras are liars and crooks. I had to call my credit card company to stop the charge because after I returned the lens minus 10% restock fee, they said it would be 30 for the credit to go through.
kaikens's full review | 78 words
Review by
Guest.
on 13th Dec 2007

User Rating : 0
Respect : 0
Horrible experience. Worried about my credit card info in their hands after they wont ship my order as ordered on their website.
Guest's full review | 41 words
Review by
Eldie
on 12th Dec 2007

User Rating : 0
Respect : 0
Placed order, no confirmation, called next day, order status OK, following day no confirmation,called , put on hold for 20 minutes, asked how can I help you,put on hold, 5 minutes rep comes back to say unit ordered was on back order, 8-10 weeks before anticipated arrival, Cancelled order and checked with credit card to assure no billing, none as of yet but will continue to check. The number of complaints here and other sites sent up red flags. Should have done my research first to avoid headach ...
Eldie's full review | 98 words
Review by
Guest.
on 8th Dec 2007

User Rating : 0
Respect : 0
This store sucks. One year ago I ordered Nikon D70 package. When I called the store to confirm my order they told me that they do not have any Nikons in stock! However, the package was still advertised on their web page. I'm writting this because yesterday I tried to do the same. I ordered Nikon D80 (body) - yesterday it was for 299$. When I called they told me the same story - no Nikon D80 in stock. If you go their web page you will see thet today you can buy it even for 239$. That is ridicolo ...
Guest's full review | 109 words
Review by
troiless
on 29th Nov 2007

User Rating : 0
Respect : 0
I ordered the Canon 70-200 EF lens from Express Cameras. I promptly received an email stating that I need to call and confirm the order. When I called, the person on the other end tried to upsell me to a non-Canon brand lens stating that it is better and the one that I want would not work as well on my camera because it is digital (I own a 5D.) I told him that I just want the lens that I ordered, nothing else. At that point he told me that I had to buy the lens mount (what Canon EF lens does ...
troiless's full review | 152 words
Review by
joecool2
on 24th Nov 2007

User Rating : 0
Respect : 0
Same as most...order, the order is "back ordered" even though it shows "in stock" on web. You call, per instructions, and are told the product is not American, does not have a warranty, does not come with accessories.
joecool2's full review | 49 words
Review by
wmconnect
on 15th Nov 2007

User Rating : 10
Respect : 0
Over all good experience and was well worth the money.
wmconnect's full review | 44 words
Review by
Express Cameras is FRAUDULENT
on 8th Nov 2007

User Rating : 0
Respect : 0
After ordering online, I was emailed and asked to call the 800 number to confirm my order. I then had to give the security code on the back of my card. The HORRIBLY RUDE SALESPERSON AND MANAGER whom I asked to speak to tried to sell me all kinds of other things I didn't want and would not let me go until I said that I would add the extra battery or whatever. I told them that I wanted the camera alone but they said that "it's just the body" and that I needed to buy a lens, etc which would amount ...
Express Cameras is FRAUDULENT's full review | 209 words
Review by
kiana7777
on 17th Oct 2007

User Rating : 0
Respect : 0
NEVER trust this company... do not buy anything from them. They are scam artists and us bait tactics. The State of New Jersey even has a law suit filed against this company!
kiana7777's full review | 61 words
Review by
Hercman
on 7th Sep 2007

User Rating : 2
Respect : 0
This company does a lot of business and treats you like dirt. If you want to do business with the devil, go ahead. But God forbid you should have to work with their customer service for something.
Hercman's full review | 168 words
Review by
mattorefice
on 23rd Aug 2007

User Rating : 0
Respect : 0
My 1st order of a moderate camera package prompted them to email me, asking me to phone them to confirm the order. When I did, the pushy salesperson told me the camera didn't come with a lens, battery, charger or LCD screen (as advertised). I ordered anyway, then did not receive a confirmation, tracking number, email, phone call or merchandise. I emailed to cancel and received no response. I called back to cancel the order and was told there was a mistake and that I should upgrade my order (whic ...
mattorefice's full review | 159 words
Review by
mblaum
on 2nd Aug 2007

User Rating : 0
Respect : 0
I ordered a Nikon 10-22 lens, advertised for $499.00 at Express Cameras. There was a number to confirm the order, I was given by E-mail an order number, but never a statement of the actual purchase. A few days later I found a charge of $590 in my credit card. I called several times to inquire, and was not treated as I would have hoped and put on hold indefinitely. Finally my order arrived. It was a Sigma lens that retails for $450.
mblaum's full review | 83 words
Review by
gcasper
on 30th Jul 2007

User Rating : 1
Respect : 0
Make sure you know EXACTLY what you want if you are going to call Express Cameras.
gcasper's full review | 52 words
Review by
dv757
on 13th Jul 2007

User Rating : 0
Respect : 0
I ordered a Nikon D200 from Express Cameras. After two weeks, it had not arrived. I called the company on the 13th. The boy who answered the phone hung up on me. I called a second time and asked him where the camera was because I needed it as soon as possible. He hung up the phone on me again. I called a third time. He was very rude and told me that the camera was back-ordered for 6-8 weeks. I cancelled the order, but could not tell whether he had listened to me because he hung up on me... again ...
dv757's full review | 227 words
Review by
jeb2x
on 6th Jul 2007

User Rating : 0
Respect : 0
1. July 3, 2007: I ordered online Nikon D200 w/Wide Angle Package: $1,139.00 plus Nikon Zoom 18-200mm f/3.5 - 5.6G EDIF AFS DX VR Autofocus Lens w/USA Warranty: $629.00; Total $1,768 w/ free shipping, handling and tax. They called me and starting to upgrade my order and offered other lenses and cameras; I turned it down because the price was so high; he finally said to me that he will gave me $2,199 for the new order that he made; I asked him to hold it and sent me the list of the order (i ...
jeb2x's full review | 582 words