YOU HAVE BEEN WARNED, if you read this and other reviews then its you own fault, buoght some ram for my laptop which never arrived, what a surprise no answer to my emails...waste of time phoning...just another cowboy outfit. Will never buy from again, and will have to get my credit card company to do a chargeback, buch of idiots. Stick to the better stores like Ebuyer, Scan and Aria. I spend thousands with these companys repairing and building laptops and PC's so its their loss!!!

Ordered items advertised as in stock turned out to be out of stock. Wasn't informed about this. Only found out on enquiring a week later when nothing had arrived. Customer service seemed unhelpful.

I ordered a cordless dual dect/VOIP phone from Savastore, which was due to be in stock in 1 - 2 weeks. I placed the order, then I happened to go onto the site about a week later to check to see if it was in stock yet.

The order had been cancelled. No explanation whatsoever, and no email was sent to me to inform me that the order had been cancelled. The product was still listed on the site, and I had no clue whatsoever as to what the problem might be.

I was rather annoyed because they would have let me wait indefinitely on that order rather than let me know something was wrong. I tried phoning customer services, but I gave up after being hold for 20 minutes. I sent them an email asking for an explanation weeks ago, but as yet I have had no reply whatsoever, and I'm not holding my breath waiting for one.

I will not be ordering anything from them ever again, since they obviously can't be bothered sending an order or communicating with their customers at all.

I bought a laptop from this company and returned it after a few days because it was faulty. I have been battling for 8 weeks to get my money back. Do not even think about buying from them.

I ordered a DVD Recorder and some DVDs. There was a slight delay in delivery so I phoned customer Service (who were easy to contact) and they dispatched my DVD Recorder as they were waiting for stocks of the DVDs I had ordered. Recorder came promptly with City Link which I could track on their website.

Savastore is a good store. I am surprised at the amount of negative reviews. They offer good prices, and both my brother and I have used them for about 2 years. We have never had a problem with customer services or delivery. A lot of items tend to be out of stock, but I have found that if you filter search for in stock items, then there are no problems.

Savastore has cheap prices. When in stock, usually arrives the next day. When not in stock you don't know when it will arrive. As you can see, I've spent an awful lot with them but of late are getting more & more annoyed with the service. They refuse to answer emails and when you do manage to get through on the phone, they cut you off if they don't know what to do. I ordered 2 things last week, one arrived the next day. The second item, even though it was said to be in stock when I ordered it, still hasn't arrived, even though it has been in stock for the past 5 days. I refused to pay them for the delivery as both items were originally charged to be dispatched together.

I am building a PC from scratch, and the Savastore web site has the cheapest prices I could find on the web for the majority of the items I needed.

Unfortunately, they won't deliver directly to my work address. The courier company won't deliver to my work address after a failed delivery, unless Savastore tell them to, even if I have the attempted delivery cards and proof of identity. I am waiting to see if Savastore will tell them to deliver to my work address, but I doubt it (even after I confirmed the delivery company would be able to deliver to my work address after a failed attempt before ordering). Fraud prevention is not a valid reason to provide woefully inadequate customer service. Stock levels listed on the site are completely inaccurate. I can't get hold of customer support, or they are ignoring me. The contact details listed on website are inaccurate or incomplete. The courier company had incorrect contact details for them. They also sent an incomplete order after a week, and the remaining products are still due, a month after ordering (was listed as 2-5 days).

Cheap prices and woeful service. After reading other reviews on this site I only hope I get the parts I ordered, if I get them at all.

I sent continual emails and Savastore never answered many of them, nor do you ever speak to there customer service. I was in a no win situation, a broken printer and Lexmark told me to phone Savastore to sort it out but they're impossible to contact. After 20 or so emails I eventually got my money back two months later. So by saving money I ended up with a frustrating time.

I will avoid this firm like the plague from now on. I may pay more with Currys, Comet etc, but I always got good service and no hassle. The LCD TV I purchased failed. I was forced to contact Sharp Uk.

Though bargains on Savastore may tempt you into making a purchase from them over others, resist temptations to buy. You may end up the value of that bargain in the returns postage, national rate phone calls and wasted time.

I assure you spending a few pounds extra will definitely be worth it in an another store, do not buy from this store especially technical items.

I have had my product manuals stained even though I purchased it new - something to think about on how this firm operates.

Shop at your own risk!

Apart from when taking an order, it's immpossible to get hold of any Savastore customer sevice representatives. After sales service is the worst experienced ever. Do not and I request, do not consider shopping with Savastore, I am very disappointed that they advised me on compatibility of a product but now deny any responsibility on advice. Also are charging me 25% restocking fee, let alone the money I paid to the national customer service number, 27 minutes wait and finally gave up.

If you run into trouble with any of the Savastore goods you ordered...better throw it to the garbage and buy a new one again. From the components I ordered, they delivered me 1GB DDR333 ram instead of 1GB DDR400, and also that one had problems. I asked them to replace it and it has been 1 month and I still wait for a post paid label. I contacted them by email 3-4 times, they ignored me most of the time and when they finally replied, they promised me that they send the post paid label but I am still waiting for that

By the time you add on the cost of the return bus and train ticket to collect from the depot you might aswell have gone to the high street.

I order all electronic goods from savastore. This is the first place i look and the first place you should look. Ive used them for 2 years and only encountered 2 problems. The first was when i ordered a PC case. The delivery was very fast as per usual with savastore but it arrived damaged. The courier amtrak had droped the package resulting in the case becoming distorted and breaking the power supply (the later result caused my next problem) I did not send it back because i was able to rectify the case using lots of clamps and a hammer. I did not realize the power supply had been damaged until i ordered a CPU and mobo. After correct installation the circuit board in the power supply had cracked and had fallen and connected with its case. This then made my computer case live resulting in frying the CPU and mobo. (not my fault) so i then followed there returns service on the website and did receive replacements. It did take more than a month to get there act together but they did keep me informed and answered the emails i sent them quickly. Unlike what many people say and believe, they have a very good customer service but its just that there slow. I don't blame them as so many people are boom bar ding them with hate mail all the time. As long as you play ball with them there happy to serve you.

Ordered a peripheral for Microsoft Simulator on dec '05...66 days later I am still waiting for it (March 04th 2006). I have emailed Savastore countless times and received poor responses, as if trying to stall me.

Although they advertise great prices, the stock is not in - I have heard it from other people too.

I love shopping online - I do it all the time however don't waste your time or money using this company it will not pay off either way.

Savastore - Go elsewhere.
Bought a motherboard from them. Sold with having damaged packaging only. When I finally got the Mobo, it had obviously been returned from a previous buyer as the mounting bracket for the heatsink had been broken. I had to purchase a Zalaman fan unit which uses their own proprietry mountings at a cost of £23. When I wrote to Savastore, their response was... tough.

Savastore's customer service is appalling. I have returned a faulty drive, and they have had it for 4 months (confirmed on their web site), and they haven't given me either my money back or a replacement drive. They have my money and my drive and do not answer emails regarding this. Going through with legal action is complicated and possibly expensive, but I guess I have no other option, as they must simply wait for customers to give up on their money.