Written on: 11/04/2012 by Swindle motors ltd (1 review written)
YOU HAVE BEEN WARNED, if you read this and other reviews then its you own fault, buoght some ram for my laptop which never arrived, what a surprise no answer to my emails...waste of time phoning...just another cowboy outfit. Will never buy from again, and will have to get my credit card company to do a chargeback, buch of idiots. Stick to the better stores like Ebuyer, Scan and Aria. I spend thousands with these companys repairing and building laptops and PC's so its their loss!!! (read more)
Written on: 14/01/2010
Items rarely in stock, but they do not tell you this. Unable to honour delivery time. Extremely unhelpful and impolite staff (probably because customers are rarely happy with them). Buying anything from them could only be described as painful. (read more)
Written on: 14/08/2008 by Rojo (2 reviews written)
Ordered items advertised as in stock turned out to be out of stock. Wasn't informed about this. Only found out on enquiring a week later when nothing had arrived. Customer service seemed unhelpful. (read more)
Written on: 14/01/2007 by nlel (2 reviews written)
On Monday I placed an order with them for an Acer 5633WLMI Notebook at £492 excluding VAT + £4.65 + £13.99 delivery. Then I decided to cancel as I saw a model with the Geforce Go 7300 for £557 excluding VAT.
So I phoned them, and after 20 minutes or so, I got through to a lady who said my order had already been cancelled as the address was not authorised (then I remembered I hadn't changed my credit card address to reflect my new address).
So I then reordered with my old address, as the... (read more)
Written on: 30/12/2006 by mscongeniality (3 reviews written)
I ordered a cordless dual dect/VOIP phone from Savastore, which was due to be in stock in 1 - 2 weeks. I placed the order, then I happened to go onto the site about a week later to check to see if it was in stock yet.
The order had been cancelled. No explanation whatsoever, and no email was sent to me to inform me that the order had been cancelled. The product was still listed on the site, and I had no clue whatsoever as to what the problem might be.
I was rather annoyed because they... (read more)
Written on: 13/12/2006 by charlespc
I bought a laptop from this company and returned it after a few days because it was faulty. I have been battling for 8 weeks to get my money back. Do not even think about buying from them. (read more)
Written on: 12/12/2006 by caldarvan (1 review written)
I ordered a DVD Recorder and some DVDs. There was a slight delay in delivery so I phoned customer Service (who were easy to contact) and they dispatched my DVD Recorder as they were waiting for stocks of the DVDs I had ordered. Recorder came promptly with City Link which I could track on their website. (read more)
Written on: 19/10/2006 by steveisindahouse (1 review written)
Savastore is a good store. I am surprised at the amount of negative reviews. They offer good prices, and both my brother and I have used them for about 2 years. We have never had a problem with customer services or delivery. A lot of items tend to be out of stock, but I have found that if you filter search for in stock items, then there are no problems. (read more)
Written on: 21/08/2006 by Allan Craddock (1 review written)
Savastore has cheap prices. When in stock, usually arrives the next day. When not in stock you don't know when it will arrive. As you can see, I've spent an awful lot with them but of late are getting more & more annoyed with the service. They refuse to answer emails and when you do manage to get through on the phone, they cut you off if they don't know what to do. I ordered 2 things last week, one arrived the next day. The second item, even though it was said to be in stock when I ordered... (read more)
Written on: 16/08/2006 by stiak (3 reviews written)
I am building a PC from scratch, and the Savastore web site has the cheapest prices I could find on the web for the majority of the items I needed.
Unfortunately, they won't deliver directly to my work address. The courier company won't deliver to my work address after a failed delivery, unless Savastore tell them to, even if I have the attempted delivery cards and proof of identity. I am waiting to see if Savastore will tell them to deliver to my work address, but I doubt it (even after I... (read more)
Written on: 10/08/2006 by rickky123456
I sent continual emails and Savastore never answered many of them, nor do you ever speak to there customer service. I was in a no win situation, a broken printer and Lexmark told me to phone Savastore to sort it out but they're impossible to contact. After 20 or so emails I eventually got my money back two months later. So by saving money I ended up with a frustrating time. (read more)
Written on: 27/07/2006 by johnward (2 reviews written)
I will avoid this firm like the plague from now on. I may pay more with Currys, Comet etc, but I always got good service and no hassle. The LCD TV I purchased failed. I was forced to contact Sharp Uk. (read more)
Written on: 15/07/2006 by rutvij (1 review written)
Though bargains on Savastore may tempt you into making a purchase from them over others, resist temptations to buy. You may end up the value of that bargain in the returns postage, national rate phone calls and wasted time.
I assure you spending a few pounds extra will definitely be worth it in an another store, do not buy from this store especially technical items.
I have had my product manuals stained even though I purchased it new - something to think about on how this firm... (read more)
Written on: 13/06/2006 by jcoryan
Apart from when taking an order, it's immpossible to get hold of any Savastore customer sevice representatives. After sales service is the worst experienced ever. Do not and I request, do not consider shopping with Savastore, I am very disappointed that they advised me on compatibility of a product but now deny any responsibility on advice. Also are charging me 25% restocking fee, let alone the money I paid to the national customer service number, 27 minutes wait and finally gave up. (read more)
Written on: 04/06/2006 by ariskk (1 review written)
If you run into trouble with any of the Savastore goods you ordered...better throw it to the garbage and buy a new one again. From the components I ordered, they delivered me 1GB DDR333 ram instead of 1GB DDR400, and also that one had problems. I asked them to replace it and it has been 1 month and I still wait for a post paid label. I contacted them by email 3-4 times, they ignored me most of the time and when they finally replied, they promised me that they send the post paid label but I... (read more)
Written on: 02/05/2006 by greenteabag (1 review written)
By the time you add on the cost of the return bus and train ticket to collect from the depot you might aswell have gone to the high street. (read more)
Written on: 13/04/2006 by drummer211190
I order all electronic goods from savastore. This is the first place i look and the first place you should look. Ive used them for 2 years and only encountered 2 problems. The first was when i ordered a PC case. The delivery was very fast as per usual with savastore but it arrived damaged. The courier amtrak had droped the package resulting in the case becoming distorted and breaking the power supply (the later result caused my next problem) I did not send it back because i was able to... (read more)
Written on: 04/03/2006 by johnjim
Ordered a peripheral for Microsoft Simulator on dec '05...66 days later I am still waiting for it (March 04th 2006). I have emailed Savastore countless times and received poor responses, as if trying to stall me.
Although they advertise great prices, the stock is not in - I have heard it from other people too.
I love shopping online - I do it all the time however don't waste your time or money using this company it will not pay off either way. (read more)
Written on: 09/02/2006 by planner (3 reviews written)
Savastore - Go elsewhere.
Bought a motherboard from them. Sold with having damaged packaging only. When I finally got the Mobo, it had obviously been returned from a previous buyer as the mounting bracket for the heatsink had been broken. I had to purchase a Zalaman fan unit which uses their own proprietry mountings at a cost of £23. When I wrote to Savastore, their response was... tough. (read more)
Written on: 29/01/2006 by vcastela (1 review written)
Savastore's customer service is appalling. I have returned a faulty drive, and they have had it for 4 months (confirmed on their web site), and they haven't given me either my money back or a replacement drive. They have my money and my drive and do not answer emails regarding this. Going through with legal action is complicated and possibly expensive, but I guess I have no other option, as they must simply wait for customers to give up on their money. (read more)
Written on: 10/01/2006 by Harrison077 (1 review written)
While Savastore offers a large range of products at competitive prices, in my experience if you ever need to use their Customer Services department you will regret going anywhere near them.
I ordered a DVD player which arrived faulty, and I spent the following 6 weeks trying to get a replacement or refund.
However, this proved a completely fruitless exercise due to the following:
1) Any feedback I submitted via the website was not responded to.
2) All emails I sent directly to the... (read more)
Written on: 08/12/2005 by Alex44 (1 review written)
I placed an Order on the 4th November 2005 with Savastore, it is now 8th December 2005 and I'm still waiting for the motherboard. The majority of the components came OK, but i was misled for one of them (the sound card), as they stated on their website that they would have 3 in 2-5 days. About a week later I received an E-mail telling me that they do not stock this item anymore.
Then came the motherboard blow. I was sent my motherboard along with the majority of the components on the 24th,... (read more)
Written on: 02/12/2005 by Niklowe (1 review written)
I have never come across such poor to non-existent customer service as I have with Savastore. My notebook has been away twice for repair. Not only has it been at Savastore for a total of 12 weeks in all, to add insult to injury they have tried to make me pay for defective components.
By all means they might be cheaper, but if the product fails, expect to have a long battle. (read more)
Written on: 12/11/2005 by Yorkshire Lad (2 reviews written)
I received what I wanted from Savastore, and when I wanted it, but their poor communication left me feeling as though I had to push them along. They need to improve the way the keep customers up-to-date with how their order is progressing. (read more)
Written on: 27/09/2005 by unhappy man (1 review written)
I ordered a pc from Savastore and their web site said it was in stock. Then on the delivery date the web site said it was awaiting stock they changed the date 3 times at which point I canceled the order through their web site. This made no difference and they carried on regardless. they then sent me a new delivery date so I phoned them to cancel it with a 45 min wait on the phone. 2 days later I get an email saying the parts had been picked and they would be put together that day. I then... (read more)
Written on: 27/09/2005 by maria1981 (1 review written)
I ordered from Savastore a Philip's monitor 190B6CS. Initially, when I read the reviews I thought that I shouldn't order my monitor from there as I thought that I would never receive my order. However, the price was extremely low (£256 including delivery charges) compared to other online shops so I decided to take the risk.
I needed to place my order twice and this was because the first one was cancelled. I could see that by logging into my online account.
When I wanted to contact their... (read more)
Written on: 23/09/2005 by paulouk (1 review written)
Apart from the poorest customer service I ever had, Savastore is unable to keep their delivery deadlines. I placed an order, on one Monday, for a £200 printer plus, cable, blank media and some A4 papers and paid extra for the next day delivery. After waiting at home for several hours - they aren't precise when it will be delivered, it could be any time between 8-5:30 - but of course they don't bring it in the morning and even though they don't bother to inform you. I contacted them and was... (read more)
Written on: 21/09/2005 by adicunningham (1 review written)
I bought a PC from Savastore on the 20th August, which took longer to arrive than advertised on their website. I opted to customise the system to make it a little more powerful, and to obtain a monitor, keyboard, and mouse, essential items you might say.
When my PC did arrive, it didn't come with (to my surprise) the monitor, keyboard, mouse, and some others things. I borrowed the essential items from a friend to verify that everything worked OK. To my surprise the modem didn't work. I... (read more)
Written on: 24/08/2005 by rajesh05 (1 review written)
Well I first purchased a mp3 from another online store but due to disgraceful service I cancelled and decided to order a similar product with Savastore. On Monday 22nd August I placed an order for a Creative muvo TX FM 256mb mp3 player. It was despatched the following day and delivered to me 2 days after I placed the order. My product has arrived with no damage at all and is in fine working order. I was very pleased with the service and would consider ordering from them in the future. (read more)
Written on: 22/07/2005 by gedeon (1 review written)
You should avoid buying anything from Savastore. They mislead you about the specs of their products, the availability of their products. After you order something, they ignore you and deliver a month later. If you have a problem with the product then your life becomes a nightmare. You can hardly get through to them on the phone - when you do they are totally unhelpful and inefficient. If you send them emails (their preferred communication) - they just ignore them. Very frustrating. They... (read more)
Written on: 09/07/2005 by mattstrain (1 review written)
Savastore - I bought a PCTV card. There was a component missing from the board (making it a fire hazard). I returned the product and they sent it back to me as repaired / tested! There was still a component missing from the board and it was still a fire hazard!
I then sent it back to them again. At which point they told me they couldn't replace it as too much time had passed since I bought the product!
NEVER EVER BUY ANYTHING FROM SAVASTORE.COM!!!!!! (read more)
Written on: 15/06/2005 by Markspark (2 reviews written)
My system turned up with a loose, not in the drive bay, hard drive. OK so this may have been a rough ride in the delivery van. I rang customer service and was told I could open the case and re-fit the drive, you have to break a seal "Warranty void if broken".
The system had two hard drives the one that had fallen out was the secondary. The primary with the operating system on was vibrating enough to make the case resonate, also, it wasn't the same as I'd ordered. I tried ringing the... (read more)
Written on: 24/05/2005 by DAN OSIB (1 review written)
Savastore Wouldn't refund my money after I requested a refund within 7 days of receiving a faulty product. Apparently they do this with everyone. I'm taking them to court anyway. I'll get my money back in the end- THERE ARE LAWS THAT DON'T ALLOW COMPANIES LIKE THIS TO GET AWAY WITH YOUR HARD EARNED MONEY. (read more)
Written on: 26/04/2005 by ewanmck (1 review written)
Like other reviews on this site, I would say that if you get what you ordered from Savastore with no problems, then you will have a reasonably good purchasing experience from this mail order company. If you don't or have a problem with what you ordered then be ready for a long and frustrating ride. I ordered two Lacie TFT monitors for my business which were going to be used on a new workstation. Prices were very competitive at the time I ordered them, though I have since found them... (read more)
Written on: 30/12/2004 by Gull Ducott
If like 80% of people buying things you get what you want, experience no difficulties, and more importantly have no need to contact the retailer after the purchase, then you will probably be one of the people writing about the excellent service Savastore offers. If on the other hand you have had reason for the aforementioned, beware! Firstly the sales staff really have no formal knowledge of computers and though this isn't essential to providing a good service, it helps to know what a pipe... (read more)
Written on: 14/11/2004 by Funky99
I used Savastore for the first time, had seen a couple of bad reviews, but their price was brilliant on the camera I wanted so I took a chance!
Really happy, ordered on the Saturday and the camera arrived on the Monday!
I would recommend them and since have talked to friends and they use them regularly ... guess there will always be a couple of bad reviews for any site! (read more)
Written on: 29/09/2004 by tsw004 (11 reviews written)
Savastore is basically a front for Watford Electronics and other associated companies in their group. My experience with them is somewhat bitter-sweet. The PC system I bought from them has been excellent, great system, excellent looks and very good value for money. However, their delivery service is nothing short of atrocious. When I bought the system I opted to collect it from the store in Watford as they didn't offer a Saturday delivery service, not even when I offered to pay more for a... (read more)
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