Britannia Airways Reviews

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Britannia Airways
2.7 stars
Average rating for this product is: 2.7 out of 5

From 1 rating and 11 reviews

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Average Ratings for Britannia Airways

  • Flight on time?3.4 stars
  • Customer service2.9 stars
  • Comfort on flight2.5 stars
  • Quality of food2.9 stars
  • Value for Money3.3 stars
  • Reviewer Ratings2.9 stars
  • Overall Rating2.7 stars

11 Reviews For Britannia Airways

  • dutch01527 9th Jan 2006

    Reviewer rating: 2.5 stars


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    Good Points: Price


    Bad Points: Seat room
    Staff
    Departure Tax not included
    Not direct flight as represented


    General comments: We flew Britannia Airways to Cancun over New Year 2005. The flight was very cheap (£240) and the quality probably represented fair value for money for that price. However in general terms the quality was very poor - the flight was supposed to be direct from Birmingham but stopped in Manchester - a delay of over 2 hours.

  • davidslina 24th Dec 2005

    Reviewer rating: 0 stars


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    I have had to spend over 10 hours on the phone due to the Britannia Airways website not working . I know there is a flight available but the agents cant seem to find it UNTIL I give them all the details and then they tell me they cannot book it for me cause it's an ONLINE booking .. How can I book a flight online if they can't get it to work ? All I have gotten is a high phone bill for rude customer service ...I want a ticket.. That is all I ask

  • superchick92 Rank: Corporal 13th Nov 2005

    Reviewer rating: 5 stars


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    We got tickets to go to Cyprus for two weeks with my family. The Britannia Airways flight was on time. When I got on the plane I had plenty of leg room, and the seats were very comfortable. As soon as the seat-belt sign went off staff were coming round asking if people wanted drinks, and were very polite. The flight was in no way bumpy. It was smooth the whole way there.
    I would use Britannia again.

  • Graham Campbell 3rd Sep 2005

    Reviewer rating: 5 stars


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    Been with Britannia Airways to Kos twice a year [ex East Midlands] for many a year now. Never been delayed outward. Last year, pilot was ill for outward flight; all passengers were taken from their resort hotel/appt. to a 5* Hotel on the Island and put up, £5 worth of phone calls home, sumptuous ad lib breakfast laid on, and all kept abreast of progress on a "recovery" plane. And yet STILL there are moaners!! That's what travel insurance is for! Miss a day's work? - let the insurance pay! ...

  • baileyn1 Rank: Corporal 8th Jun 2005

    Reviewer rating: 2.5 stars


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    It is the third time we've booked extra leg room seats with
    Britannia Airways at an extra £20 each, three times one of the seats has been next to the emergency exit where there is a great big box sticking out giving less space than a normal seat. Britannia not interested when I complained.

  • Elly848 Rank: Corporal 24th May 2005

    Reviewer rating: 5 stars


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    As a frequent flyer I was very impressed with the service offered on board the Britannia Airways. It was a very busy flight but the staff maintained their smile from the time we took off till we landed, nothing was too much and were always happy to oblige. Having flown on other charter airlines me and my husband found the legroom to be satisfactory for the length of our flight. Britannia (or Thompson fly as it is now known) has kept up to date with the ever changing travel market; they have re-b ...

  • uzepack 15th May 2005

    Reviewer rating: 1.5 stars


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    Britannia Airways have managed 1 thing, at least, and that is to be consistent. Consistently bad. On the 4 times I have flown with them I have never been satisfied by the airline. The problems range to long delays without explanation, rude staff and worst of a ll a 5 hour flight without entertainment!

  • NewcastleFlyer Rank: Lance Corporal 5th Apr 2005

    Reviewer rating: 0 stars


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    This was the return from our holiday in Puerto Pollensa, Majorca with Thomson Holidays which was very disappointing for a number of reason which I will not mention.

    We arrived at Palma Airport on time courtesy of the old, Thomson coach and checked in.

    We were welcomed onboard with a little more gratitude this time and where again on a Boeing 757-200, only this time wearing the Thomson.co.uk titles and still the ridiculous smiley face at the back.

    Inside was an awful purple cabin whic ...

  • Luca1963 Rank: Corporal 2nd Sep 2004

    Reviewer rating: 5 stars


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    Britannia Airways are a Fantastic airline, can't complain about anything really. Flew to Girona in Sapin in August and the flights both ways were wonderful.
    Was very impressed with the care and consideration that was given to a VERY nervous flyer travelling on her own that was given a seat next to me. Food was good and the complete service from start to finish was second to none. Would recommend executive check in, does cost extra but well worth it. No queuing free drinks and food and papers an ...

  • kjm5000 Rank: Corporal 19th Aug 2004

    Reviewer rating: 1 stars


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    Britannia Airways:
    There was only one person to check in over 200 people, not a very good first impression, this was only doubled to two went people began to complain.
    The plane was dirty and old inside, the cabin crew didn't want to know us after they asked if we were flight only, they also didn't believe us went we told them we had pre-booked meals we had to dig our tickets out and show them.

  • pigmeat2000 Rank: Captain 3rd Jan 2004

    Reviewer rating: 4.5 stars


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    Travelled from Heathrow to Palma Majorca in summer 2003 with Britannia Airways.

    Allowing for the fact that Britannia are a holiday airline I was impressed by the overall standard of the aircraft and the operating crew.

    In-flight food was quite aceptable and nicely presented. Cabin staff were helpful and not phased by the usual demands of holidaymakers asking for extra drinks etc.

    Flights were on time. Aircraft were nearly new and seating, toilets etc were all very aceptable.

    Overal ...

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