Air France Reviews

Watch this item
Air France go to www.airfrance.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 61 reviews

Thumb down 30% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Air France

  • Flight on time?2.4 stars
  • Customer service1.6 stars
  • Comfort on flight1.9 stars
  • Quality of food2 stars
  • Value for Money1.7 stars
  • Overall rating1.6 stars

61 Reviews For Air France

  • Guest 15th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I am very tall, so I had chosen a middle bulkhead seat on an air france flight from Paris to Los Angeles. A couple who spoke very little english asked me to move to the aisle seat so that they could sit together. I attempted to politely explain that I had been assigned the seat months ago, and needed the middle seat so that my legs would not stick out into the aisle. Being the troubleshooter and peacemaker that I am, I then went to the flight attendant to see if he could accommodate them elsewhere. Meanwhile the couple starting raising hell to a female flight attendant, and she was LAUGHING at me as I sat between these two extremely rude people. They were talking loudly over me on each side as if I didn't exist. I had to sit in between to obnoxious selfish people, and the flight attendant thought it was amusing. The service on air france is horrible. I will not fly with them ever again.

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Air France has Horrifying, rude staff. I was literally insulted and screamed at just for asking a question twice. Flight missed thanks to air france delays without apologies...staff was instead rude and being horrible, I had to spend a night at CDG coming back to DTW. They didn't even try to put me on a flight that would have allowed me to make it back home as scheduled. Wrote two letters more than a month ago, no response ..Never ever again.. avoid this airline at all expense and conserve you m ...

  • William Read Rank: Corporal 17th Jul 2009

    Reviewer rating: 4 stars


    William Read's review has yet to be rated - Be the first!
    Report this review


    As regular, though infrequent traveller to Havana, the Air France option from Birmingham is a useful time-saver over travelling to London for a direct flight for residents of the West Midlands. The fares are good value, generally less than £500. Transit at CDG was delayed due to bad weather in Europe, and the plane to Havana being held back to allow other connecting flights from European cities to make their connection. The food on the plane was reasonable, as was the in flight entertainme ...

  • ads100 Rank: Corporal 8th Jul 2009

    Reviewer rating: 0 stars


    On average, people found this review very helpful
    Report this review


    Just flew Johannesburg to London via Paris.

    Would never use Air France again - without doubt the worst airline that I have ever flown.

    Rude, incompetent staff both at checkin and on plane. Cabin crew dissapeared for almost whole duration of flight.

    Luggage arrived damaged and with contents damaged.

    Checkin tried to charge almost everyone on the flight for overweight baggage, enough people complained that they reset the scales to discover that most peoples' luggage was actually under the lim ...

  • Guest 12th May 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Web site sucks! I crashed in the middle in the process. Then I called them on the phone and my son first name was entered wrong. Still not solved, passed two day. I was forced to prove identity of my son by faxing copy of his passport and World perks card (numbers were entered correct).I tried to cancel the ticket, possible but with charge of 200$ per ticket. Less then 24 hr from purchasing!!!! Customer service did not help me at all. I asked for supervisor they hang up on me. This time I will ...

  • Sillyboi Rank: Corporal 1st May 2009

    Reviewer rating: 2 stars


    Sillyboi's review has yet to be rated - Be the first!
    Report this review


    Flight was not the best from Air France. I asked for a landing card and the hostess said they have already passed through the cabin with the cards and cant get one. This was more than a hour prior to landing. I prefer their competitors by far! (Charles de guile airport don't do them any favours as its a very difficult airport to navigate)

  • Guest 6th Feb 2009

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    The food, once the best I'd had is appalling. I couldn't eat what was served on my flight over because the smell was so off. I did eat on the way back and became violently ill on the plane. Food poisoning is hard to pin down so I won't insist that it was the airline food. What was equally bad though, was that between bouts of being violently ill, I had to endure the flight crew insisting that it couldn't possibly be their food or the whole plane would be sick. Not what I should have ha ...

  • farfalina 9th Jan 2009

    Reviewer rating: 0 stars


    farfalina's review has yet to be rated - Be the first!
    Report this review


    Air France seems very unorganised, i wait my luggage the last four days to be delivered, 3 hours in a plane after landing, 30 hours delay in a transit flight and there was no plan about accomodation, food and drink. comfortable seats.

  • samdart 4th Jan 2009

    Reviewer rating: 1.5 stars


    samdart's review has yet to be rated - Be the first!
    Report this review


    I had such a bad experience with Air France this holiday season that I intend to never waste my money on them again. They managed to lose our luggage both in the outbound and in the inbound flights. Further, on our way back they left us for 1.5 hours inside the aircraft before it took off due to an AC problem. This is unacceptable, as an older person or a small child could have easily felt sick.

  • Guest 2nd Jan 2009

    Reviewer rating: 3 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would fly with Air France again, however prob not on a flight exceeding 3 or 4 hours. The inflight entertainment was so limited and facilities very poor for long-haul journeys.

  • Guest 22nd Dec 2008

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Just flew Hong Kong to Paris on Air France as it was a Qantas code share flight. Old 777-300 cramped uncomfortable seats, only 1 meal and 1 light meal on a 13 hrs flight.Meal and refreshment drinks, promised on card in seat not served, thought I was flying a 3rd class airline.Never again to Paris with any carrier using Air France.

  • YVRguy 23rd Sep 2008

    Reviewer rating: 5 stars


    YVRguy's review has yet to be rated - Be the first!
    Report this review


    I flew Seattle to Budapest via Paris with Air France and return - via Rome - in August 2008 and everything went like clockwork. Efficient, courteous and comfortable. Plus I was able to fly on Delta Miles, as Air France is a partner - fabulous! So nice to be offered complimentary champagne in Tempo Class (economy) on the Seattle to Paris leg! The food and entertainment were great too. It was a very positive experience. And all the flights landed exactly on schedule.

  • engavo 23rd Sep 2008

    Reviewer rating: 0 stars


    engavo's review has yet to be rated - Be the first!
    Report this review


    I had a very bad experience with Airfrance.
    I had a long trip form Brisbane ( Australia ) to Hong Kong, Paris, Yerevan, and back. From Brisbane it was Qantas and it was great but after that it was air france, 12 hours from Hong Kong to Paris we had 1 meal and 1 light meal, and the whole crew disappeared in between. From Paris to Yerevan was a disaster, the flight attendants were rude and the plane was like a dump. On the way back I had to pay 150 Euros for 5 kg excess weight even though I had 7 ...

  • chat Rank: Captain 5th Sep 2008

    Reviewer rating: 4.5 stars


    chat's review has yet to be rated - Be the first!
    Report this review


    Very clean. Excellent service. Flown Air France on many occasions and find them an excellent airline. The staff are immaculate. The cabins likewise. Fully recommended.

  • Black Ghost 7 Rank: Brigadier 22nd Aug 2008

    Reviewer rating: 4.5 stars


    Black Ghost 7's review has yet to be rated - Be the first!
    Report this review


    We flew from LAX to London Heathrow with Air France. This was part of a Delta booking, who are in an Alliance with Air France. After a confusing check in, we experienced an excellent flight which I can only liken to the great service I found on the likes of Korean Air. We never had to ask for anything, something which I have got quite used to with many other airlines. Travelling with a baby there was few extra things to take into account and the Air France onboard staff were very prompt. The sky ...

  • neha132 19th Aug 2008

    Reviewer rating: 1 stars


    neha132's review has yet to be rated - Be the first!
    Report this review


    I am not flying with this carrier in the future... It's left to you guys...If you can compromise service and baggage i would recommend this. But it's cheap though (money matters over luxury ).

  • Guest 29th Jul 2008

    Reviewer rating: 3.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Yummy food, good landing and take off. Bad points, bad staff, expensive shopping, however overall good and I would recommend Air France.

  • goodfellow 25th Jun 2008

    Reviewer rating: 0.5 stars


    goodfellow's review has yet to be rated - Be the first!
    Report this review


    Poor customer service. Baggage handling needs to improve. Customer service is non-existent. Unreliable flights, and Air France seem disorganized about transporting passengers from terminals to terminals that are in transit. Zero value for ones hard earned money.
    I would advise you to think hundred times before you choose this flight only on the basis of fare. It is better to pay 50 -100 pounds more for better airlines like Emirates. (for long haul) you would ultimately benefit.
    I was so fed up ...

  • juveranger 18th Jun 2008

    Reviewer rating: 0.5 stars


    juveranger's review has yet to be rated - Be the first!
    Report this review


    Good ppoints, none! Missed Connection. Bad Service. Unhelpful and Unfriendly staff. I would not recommend Air France. Try to take another airline if you can.

  • Guest 13th Jun 2008

    Reviewer rating: 3.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I have flown with Airfrance 3 times now all to Nigeria, on two occasions I had a baby then toddler with me and I must say they were extremely helpful to me. I believe you get what you pay for and if customers are seeking a five star service then they should pay a five start price. On the one occasion we arrive late for our connection ( this was due to an unruly customer in Lagos refusing to sit down until she was sat by her children) Airfrance ensured that our connecting flight was held so altho ...

Related categories

  1. Flights to Barcelona
  2. Flights to Paris
  3. Flights to Dublin
  4. Flights to Rome
  5. Flights to Portugal
  6. Flights to Turkey
  7. Flights to France
  8. Flights to Malta
  9. Flights to Amsterdam
  10. Flights to Greece
  11. Flights to USA
  12. Flights To Moscow
  13. Flights to Italy
  14. Flights to Spain
  15. Flights to Ireland
  16. Flights to Venice
  17. Flights to Los Angeles
  18. Flights to India
  19. Flights to New York