Direct Cars Ltd, Sheffield, South Yorkshire Reviews

★★★★☆
3.6 / 5
79
67% of users recommend this
  • Customer service

  • Value For Money

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Direct Cars Ltd, Sheffield, South Yorkshire

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Latest Reviews

★★★★★

“Highly recommended”

Written on: 10/10/2016 by palimay (1 review written)

Direct Cars provided an excellent car shopping experience. There was absolutely no hassle. I was able to look at the cars on offer, and when I said I liked a few of them I was able to get the keys from reception and sit in them etc with no salesperson present. I was then able to test drive the car. O.K., an employee was in the car with me, but I didn't actually mind that, and could understand why it was necessary. I eventually bought my car with no hard sell salesperson breathing over my… Read Full Review

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★★★★★

“Great choice no hassle”

Written on: 06/09/2016 by Brayanu1951 (1 review written)

Just visited Direct cars as I've not been for a while, same great choice and no hassle, I drove two cars and pick mine up on Thursday … Read Full Review

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★★★☆☆

“Just okay service”

Written on: 01/09/2016 by lijery (1 review written)

Went to look at cars last week and found one we liked and paid the deposit, ready to be picked up today. We were told that in the mean time the car would be serviced and valeted etc (I believe there was a £50 "admin" fee for this). The service we received was good and the sales reps didn't pester us at all and only acknowledge us when we approached them and we were happy with our experience Picked my car up today and after I got home I noticed there was a dirty mark in the back seat which… Read Full Review

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★★★★★

“Excellent service ”

Written on: 29/06/2016 by Em89 (1 review written)

Excellent service received at Direct Cars Sheffield. Started looking on auto trader for a Nissan Juke - found one on Direct Cars at a great price. On arrival I was greeted by salesman D Milnes (not pestered), staff there to offer help and advice when needed. I was offered more than expected to part exchange my car. Excellent warranties available. Fantastic service *****… Read Full Review

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★★★★★

“Honest. Helpful salemen ”

Written on: 29/06/2016 by Golf11 (1 review written)

I started my day looking round all the different dealership and all I got was hassle, i have never been to direct cars before I can't believe I bought my previous cars from elsewhere.. It's hassle free way to buy a car is spot on its true I walked round found my car, walked into the showroom when I was approached by a lovely salemen R o b who gave me honest advise he couldn't be more then helpful, 10/10 direct cars I will be back again!!!!!… Read Full Review

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★★★★★

“Absolutely fantastic place!”

Written on: 29/06/2016 by Colelw76 (1 review written)

What a fantastic place to buy a car, after looking round at loads of different places I finally found my perfect car at Direct Cars at a unbelievably low price! Brilliant people to deal with from start to finish our salesman Garth was a pleasure to talk to and helped us out with our every need. I can't believe I didn't find you sooner and I will be back in the near future to change my wife's car and won't bother looking anywhere else! Great job Direct Cars see you all again very soon… Read Full Review

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★★★★★

“Professional service ”

Written on: 29/06/2016 by 221Porterfield (1 review written)

Just bought my 4th car from direct cars and excellent service as usual so quick and easy no pushy salesman I will be back in a couple of years Fantastic… Read Full Review

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★★★★★

“Excellent service as always!”

Written on: 29/06/2016 by MaliyahMcGrath (1 review written)

Picked my new car up 2 weeks ago! Salesman was fantastic, recommend all my friends and family to go there. Had 5 cars from them over the years and would not go anywhere else!!… Read Full Review

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★☆☆☆☆

“Car not fit for sale”

Written on: 07/05/2016

We went to buy a focus last Saturday with private plates. They took £50 for preparing it to be ready for Tuesday. Today came and still not ready one week later as the documents not arrived from dvla to change the Irish plates. On quesrioning why it was for sale if it wssnt prepared they said it isnt normally a problem. This is false advertising of cars. We have now gone elsewhere but we cannot get our £50 back as they got the car ready when it shouldn't have been on the forecourt. They… Read Full Review

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★☆☆☆☆

“Horrible Salesmen. ”

Written on: 22/04/2016 by 17Ramsey (1 review written)

Can't test dive the cars until you've agreed figures.... Stupid. Sales people know nothing about the cars themselves. I was unfortunate to me so one with the name starting with R and ending in T .... Absolutely useless and rude! Wouldn't agree to sort any niggly bits out on the car curbed alloys Ect... I then asked about a few other things... I voiced I'd seen the same car around a grand cheaper at another dealership. But I wanted this car in this colour from these people. He basically… Read Full Review

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★☆☆☆☆

“Worst salesman in the world ”

Written on: 01/09/2015 by Sofia38 (1 review written)

Salesman wanted me to agree figures before test driving the car, and refused to let me have a test drive, wouldn't even give me the keys to another vehicle, and to top off had the worst manners… Read Full Review

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★☆☆☆☆

“Worst customer service ever come across!!!”

Written on: 30/08/2015 by BecJ (1 review written)

I was hounded from the second I walked in the door. I had a test drive, liked the car and wanted to see another car to ensure this one was the one. The sales man refused to give me the keys and told me he was only going to sell me this one car I had test drove....WHAT!?! He was very condescending, rude and quite aggressive and certainly didn't care about his customers. I left and said we would think about it. When I returned to buy the car ready with deposit, I asked for a second test drive so… Read Full Review

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★☆☆☆☆

“need to work on their customer service ”

Written on: 15/05/2015 by nwe13b (1 review written)

Bought my car from here in January 2015 and within 3 months it needed a new clutch bearing in mind it's on an 11 plate,now the cruise control doesn't work and also the stop start button,so I get through and the receptionist is rude cuts me off half way through speaking and puts me on hold then i got put through to the garage,the guy tells me the stop start always can be a problem and told me to Google it and find out for myself wot the problem is,didn't expect that when I've paid for a years… Read Full Review

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★☆☆☆☆

“total waste of time ”

Written on: 28/03/2015

me and my family have had about 6 cars in the last 3 years I bought a ds5 on the 16/2/2015 on the 17/2/2015 I rang them with 4 problems 1 a scratch to the rear bumper 2 a dint to the rear quarter 3 the heat shield on the exhaust rattling and 4 the main 1 for no reason at all the car would pull to the left the car went back in the first week for 6 days when I picked it up I was told that the car has a anti torque system that was at fault none of the other items had been touched driving the car… Read Full Review

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★★★★★

“Fantastic Again”

Written on: 05/02/2015 by IslaOrtega (1 review written)

Just bought my 4th car from these guys and guess what they have done it again. Just amazing service from start to finish Test drive not a problem even after my 4th test drive of the day they still offered me to go and sleep on it What Garage would offer to do that? You can trust them 100% I will never go anywhere else KEEP UP THE GOOD WORK… Read Full Review

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★☆☆☆☆

“No test drive before we value your trade in?!”

Written on: 08/01/2015 by StephenBroadhead (1 review written)

My wife and I went to buy a car from Direct Cars today, 8/1/2015, but left without spending any money there. We wanted to look at two cars and went to see a salesman, the first car was a Peugeot 3008 priced at £8,699(?) the clerk insisted he take me as he was not sure the car would open. On arriving at the car it had a flat battery and so we couldn't start the car to hear the engine. We looked at other cars and got the keys for another to look inside, this did start. It was now time for a test… Read Full Review

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★★★★★

“Great buying experience”

Written on: 26/06/2014 by Claire_01 (1 review written)

Bought a 13 reg vauxhall. I had shopped around and found that direct cars was £1200 cheaper than any other dealer! And on top of that, they also gave me £400 more for my old car than any other garage I had been to! Excellent service, and overall a great buying experience. The no pressure from the sales guys was also a great factor, but when I needed help they was more than willing. Would definitely recommend!! Well done guys!!!!… Read Full Review

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★★★★★

“Good sale ”

Written on: 02/06/2014 by rebeccahudson (1 review written)

dealt with shun palmer salesman when buying my car. No pressure sale at all, Really talked through every detail. Really happy with it. Thanks again… Read Full Review

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★★★★★

“ My 2 nd car n so so happy”

Written on: 02/05/2014

This is the 2nd car I have purchased from direct cars and I'm so so happy with every part of the service I have recommended these guys to all of my friends thanks for such an amazing experience will be back again… Read Full Review

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★☆☆☆☆

“Poor after service”

Written on: 20/02/2014

The two page complaint I have written to direct cars sums up the negative experience I had from this dealership. After returning at least four times with the car for various problems including problems which were promised to be fixed before purchasing the car, all my trust with this store has been lost. Each time the problem was one I had had previously or something that was promised to be fixed. The receptionists there are rude and the service team seem to be amazing at covering up the… Read Full Review

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