Sunny Beach, Diamond Hotel Reviews

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Sunny Beach, Diamond Hotel
3.2 stars
Average rating for this product is: 3.2 out of 5

From 2 ratings and 11 reviews

Thumb up 64% of users recommend this product

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Average Ratings for Sunny Beach, Diamond Hotel

  • Value for Money3.5 stars
  • Reviewer Ratings3.2 stars
  • Overall Rating3.2 stars

11 Reviews For Sunny Beach, Diamond Hotel

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


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    We have just spent 2 weeks at the Hotel Diamond and thought it was quite dirty,the beds didn't even have mattress covers and the pillows smelled.The floors were quite grotty but the public I think are as much to blame for this as they let the children walk about carrying drinks and food and don't seem to be bothered with spillages. The food was ok but cold We wouldn't go back to this hotel.

  • m thompson 27th Oct 2008

    Reviewer rating: 5 stars


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    I thought overall the waiters and all staff where very helpful. The room was spotless, food good. This was my fourth time staying at the hotel so that tells you I like it. Would go back anytime, I recommend the hotel.

  • malcolmdawn 30th Aug 2008

    Reviewer rating: 4 stars


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    The stay was very good and we enjoyed it well. If you are on half board and with a teenager in the room in particular the one we had it was too small for the family especially over a two week stay. Expect some drone in sound from the bar below but this soon becomes un-noticable. Obviously the language is a barrier with staff but the staff who don't speak english DO TRY to converse with you. The restaurant staff work well and help as best as possible

  • weeclaireb8 23rd Aug 2008

    Reviewer rating: 3 stars


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    We might go back to sunny beach in time but think we will go for a better destination next year the .50 lev they charge you to use dirty toilettes and 2 squares of toilette roll was a joke. The night life was great but watch out for certain clubs and pubs as don't seem to want us tourists in them you are made feel very unwelcome. The beach was beautiful but we wouldn't take our kid to Bulgaria. It's not as cheap as it is made out. You have to shop around a bit to get cheep drinks. We wont be bac ...

  • steblin 16th Aug 2008

    Reviewer rating: 3 stars


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    Overall Sunny Beach's Diamond Hotel was good, but to make it better I think they should brush up on customer care on reception, and improve on the evening entertainment. The hotel attracted all sorts of different typed of people including young 18-30 club hols, although we did not have any complaints from the ones that were there when we were there I can imagine it may cause problems with some families with young children. The hotel was good value for money, and sunny beach has plenty of choice ...

  • bagpussbabe 3rd Sep 2007

    Reviewer rating: 4.5 stars


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    From reading the reviews on here i was expecting the worst from my stay at Diamond Hotel but to be honest i was pleasantly surprised. The staff were friendly and nice, the rooms were cleaned daily, the facilities were excellent and all in all it was everything we hoped for. I would definitely go back there.

  • kwhittaker 13th Jun 2007

    Reviewer rating: 4.5 stars


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    The hotel was in a great location, everything you needed was right on your doorstep. The beach is a two minute walk away and the weather was at a good temperature as well, the first day and a half were cloudy but still warm. We also had one shower, which lasted about 2 minutes but for the rest of the week it was boiling, reaching around 31 degrees. The pool water was really cold but exactly what you needed after sunbathing for a while, once you were in you were fine. The food was not the best bu ...

  • dolman 11th Oct 2006

    Reviewer rating: 0.5 stars


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    Sunny beach as a whole needs a rethink, and a lot of the Diamond Hotel staff need refunds from the school where they learned about customer service. It is a soul-less place. Most of the facilities were shut, and you had to pay hunt the meat with the food, as there was very little in the buffet meals, which were on display for 3 hours, and some food was served cold.

  • k clevely 15th Aug 2006

    Reviewer rating: 5 stars


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    The Diamond hotel and its staff were excellent, so much so that we are going back on Sept 15th after coming back in may. We booked again immediately. The hotel is situated 5 minutes walk from all the amenities - What more could you ask for on a package holiday.

  • farting15879 6th Jul 2005

    Reviewer rating: 4.5 stars


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    On arrival our room was ready and waiting for us. It was clean, and the cleaner came every day with clean towels and bedding.

    The food was quite cold, and some days, there was a better selection than others. This is normal for bulgarian restaurants.

    Swimming pool was lovely and cleaned daily. All facilities were up to scratch and the exchange lady was very helpful. The receptionist was always there to lend a hand if need be, but the hotel manageress was not as helpful.

    There was no eve ...

  • csmith11 Rank: Corporal 20th Sep 2004

    Reviewer rating: 0 stars


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    We booked up to go to Bulgaria in December after hearing people ranting and raving about how good it was. Booked a 4* hotel (Diamond Hotel) as recommended due to the poor standards of accommodation over there.
    Unless your German I would NOT recommend this hotel WHATSOEVER!
    Upon arrival, we were dumped at the hotel door, no rep to check us in or anything. Got to the reception to find the staff not only could not speak nor understand English, but were also very unhelpful! Eventually when we got ...