eStarland www.estarland.com Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Average Ratings for eStarland www.estarland.com

  • Customer Service2.9 stars
  • Quality of website3 stars
  • Value for Money3.1 stars
  • Overall rating1.7 stars

 

8 Reviews For eStarland www.estarland.com

  • Guest 30th Dec 2009

    Reviewer rating: 5 stars


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    Searched for rare video game. I found some sites that claimed to have it, only to have them pop up an "Out of Stock" or "Product Not Found" warning once I clicked to purchase. eStarland said they had it; described as "Used - complete", so I ordered it.
    Placed order on Sunday night. Monday mid-day I got a confirmation that it mailed First-Class (very reasonable shipping costs also - never to be had on the likes of eBay anymore). It arrived 48 hours later and was exactly as described - Used, and in the original case, with manual. Near mint condition.

  • dbcarey 11th Aug 2008

    Reviewer rating: 5 stars


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    eStarland customer service was very helpful. Shipping was quick, game was priced better than anything I could find on Ebay. Game is hard to find elsewhere. Description of game was a little weird: Condition: Used - no all other accessories. But when I got the game it had the original box and manual. Not a bad point, really, just a comment.

  • totototo 23rd Jul 2008

    Reviewer rating: 0 stars


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    I've ordered 2 model kits, both of them are available and marked as able to delivered in 24H. But, what I got after giving my credit card number is one email told me that they informed me wrongly about the release time, one of my purchase became preorder item (should be available in 1 month, which is over their 2 week holding period).SO, I have to pay extra-shipping fee for their mistake.Already wrote 3 emails to try to cancel the order, but have received no reply as of yet. Cannot find a way to ...

  • lofoa82 Rank: Lance Corporal 18th Jun 2008

    Reviewer rating: 1 stars


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    I placed an international order (I'm at Monterrey, Mexico, I live like 4-5 hrs from Texas).
    My order was processed on 04/10 but as today 06/18 haven ' t received. I've sent so far 4 e-mails with no answer.
    I decided to call them and they tell me that unfortunately, since is an International order, no tracking number was provided... what? First they told me to wait 20 business days. I waited. Then they told me to wait 45 days. I waited. Now they're telling me to wait 2 months and a half (due date ...

  • kittycore 23rd Dec 2005

    Reviewer rating: 0.5 stars


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    Terrible. I read reviews of EStarland, and understood that they were painfully slow in fulfilling orders, usually with a two-week delay, so I went into this expecting in advance to be a little disappointed. I wanted a Trigun Kuru Neko backpack for my sister for Christmas, so I figured placing my order in mid-November (the 16th, to be exact) would get it to me on time.

    As anticipated, EStarland wrote me back and said it would be delayed and the shipping date would be Novemver 29th. Ten days, t ...

  • Alley Cat 20th Nov 2005

    Reviewer rating: 0 stars


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    I placed an order with eStarland on October 26th and paid with Paypal. My account information showed that the item was shipped out on October 27th. When I had still not received my item, and they were not responding to my emails, I filed a complaint with Paypal on November 11th. It was at that time that I received an email from customer service stating that my order had been placed "on hold" due to an incomplete address. They had my address, phone number and email address through Paypal, yet nev ...

  • polaris1966 Rank: Lance Corporal 13th Jul 2005

    Reviewer rating: 0.5 stars


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    Another interesting dissatisfied customer for the website, estarland.com. This all began two weeks ago at the end of June. I found this company online, and after reviewing their ratings from Ebiz (most were very positive), I decided to send them some items to obtain credit. Well, let me tell you, it's been NOTHING but a nightmare ever since that initial day! Part of my order that I sent them was accepted, and I saw "some" credit on my account. The rest (which involved several old game systems) a ...

  • imlinked Rank: Lance Corporal 17th Sep 2004

    Reviewer rating: 1.5 stars


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    There's an online gaming/anime store called "eStarland." I should've known from the title alone that this store would be a problem...

    I ordered on August 30th... they shipped it on September 16th... it took them 17 days! 2 WEEKS AND A HALF to process my order.

    Their customer support is really something. Over the course of 2 weeks, I have felt nothing but utter contempt for them.

    At first glance, eStarland.com looks like a reasonable site... although their name sounds a bit questionable. ...