Nova Car Hire Reviews - www.novacarhire.com

★★★★☆
3.8 / 5
78% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★☆☆

“Watch out for the fine print”

Written on: 26/03/2015 by SistaB (2 reviews written)

I hired a 4 door vehicle and paid an 'excess waiver' when hiring the vehicle. When I went to collect my car I was informed that the waiver I paid was to a 'broker' from the website so I had to pay another excess, failing which I had to leave a £1.200 deposit. When I got the vehicle it was a 2 door vehicle. When I showed my printout reflecting '4 door', the response I got was 'we don't have any'. Cheap and easy to hire but watch out for the fine print… Read Full Review

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★★★★☆

“cheap and good”

Written on: 26/03/2015 by AdonisTucker242 (1 review written)

I would recommend Nova service over other car rentals… Read Full Review

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★☆☆☆☆

“hidden costs”

Written on: 23/03/2015 by LizbethDonovan73 (1 review written)

never again, the worst hire company ever used. The quote we had wasn't the correct one so we end up spending 200 euros more that quoted, insurance bought through this company was useless. STAY AWAY… Read Full Review

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★★★★☆

“Painless with no hassle ”

Written on: 17/03/2015 by Andylimb (1 review written)

Pick car up in France had no language difficultys Got what I asked for and drop off was great to… Read Full Review

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★★★★★

“Excellent Service”

Written on: 16/03/2015

I live in Ireland, and I usually rent cars from Nova when I can plan my trips well in advance in the country or abroad (United States, France, Spain, and Italy so far). They have a great selection of cars that are normally cheaper than any of the other providers. I have never been let down by the service, and any time that I have had a question or complaint (only twice due to rental companies not adhering to T&Cs) they have dealt with it promptly and efficiently. Thanks Nova!… Read Full Review

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★★★★☆

“Painless service”

Written on: 16/03/2015 by Carlos409 (1 review written)

I decided to hire a car for the week whilst working in Belfast. The time previously I had hired taxis and spent a fortune (even from Belfast Int airport to the City) Very simple online booking and pick up from the airport terminal. Car I hired was very basic but immaculate and eco and extremely cheap to hire!. Drop off was simple and nearby airport with an added door to door service to departure doors. Only thing that I did not like was the pressure to take additional excess insurance at… Read Full Review

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★★★★★

“Exellent”

Written on: 13/03/2015 by ValeriaReese374 (1 review written)

We've have rented cars through Nova both in Europe and N. America and the experience has always been great. The check ins have always been seamless and more often than not we have ended up with an upgrade. I would also recommend getting your extra insurance coverage through Nova to save even more money… Read Full Review

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★★★★★

“Fast and reliable service at very good prices.”

Written on: 12/03/2015 by Darienm129 (1 review written)

Nothing special to say except that everything was in order. Car ready when we arrived. Good and fast service, and above all good prices… Read Full Review

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★★★☆☆

“Insurance cover miss leading”

Written on: 11/03/2015 by YellowFlower (2 reviews written)

Booked car on line and ticked to waive access. When collecting car at Dublin Airport was advised that I would still need to take out another insurance cover with Europcar. Had not noticed this whilst booking????Two choices either pay and additional £22.00/£26.00 per day or a holding desposit of £1200.00!!! on a credit card. So called the insurance company who cancelled the policy with no fuss, so that we could take the insurance waive cover with Europcar. Very missleading when booking… Read Full Review

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★★★★★

“Absolutely no complaints!!”

Written on: 11/03/2015

Good Service, Good Car, fantastic!!!… Read Full Review

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★★★★★

“best ever price”

Written on: 11/03/2015 by BreannaNewman432 (1 review written)

Quick and easy website to use. Car booked quickly and efficiently. Cheapest price quoted ever cheaper than direct with the company. Would use again.even car hire company where surprised not more people where using site. … Read Full Review

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★★★★★

“Excellent value, was upgraded due to they being out of...”

Written on: 11/03/2015 by Collins272 (1 review written)

Excellent value, was upgraded due to they being out of vehicles of that type. Would definitely use again… Read Full Review

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★★★★☆

“Our only car rental choice in the USA!!!”

Written on: 09/03/2015 by MacDonald1 (1 review written)

While traveling to the States over the past few years we have only used NOVA CAR HIRE for our car rental needs. Price is very competitive and pick up and drop off is always seamless. Thanks Nova Car Hire, we'll be back!!! The MacDonald family, Canada… Read Full Review

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★★★★★

“First Class”

Written on: 08/03/2015 by MrsYorke (1 review written)

Easy to book, good price and hassle free when we collected and dropped off the vehicle. We were delighted with the SUV we got and would use Nova again. I would definitely recommend Nova when booking a hire car… Read Full Review

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★★★★☆

“Best prices !”

Written on: 07/03/2015 by lmHernandez439 (1 review written)

Excellant value with hire companies unable to match our deal received from Nova. We will certainly use Nova again… Read Full Review

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★★★★★

“Excellent experience”

Written on: 05/03/2015 by Cristald416 (1 review written)

I hired a 5 door automatic Yaris. Lovely little car and economical. Picked up Later than planned and dropped off later than planned but no penalty. Very straightforward and quick to get through initial paperwork. Drove this little car round the south island of NZ for 10 days and very happy with the experience… Read Full Review

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★★★★★

“Irish Welcome”

Written on: 04/03/2015 by bcorless (1 review written)

Arrived at the terminal desk to a warm handshake and a swift check through. Picked up the car to more handshakes and a full explanation of the workings of the car. It may not be rocket science but not looking for the fuel door opener is a bonus. Warm welcome on return. Paid what I expected, which was great value, and was on my way home. Great rental experience… Read Full Review

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★☆☆☆☆

“Charged more than quoted”

Written on: 03/03/2015

After I made the booking, I recieved a confirmation email saying total cost is approximately £22 including excess insurance. But charged me approximately £33. While I contacted the supplier (Budget) they gave me a different amount for the excess insurance policy. I returned the car with full tank and they did not charge me for fuel. It was the insurance charge for sure that was quoted wrong… Read Full Review

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★★★★★

“Another very satisfactory rental”

Written on: 03/03/2015 by Laylah10 (1 review written)

I always select Nova if they are reasonably competitive and they seem to be keenly priced in most destinations I have used. I have never yet had any significant problems with them. This rental in Cyprus went perfectly smoothly both with Nova and the local company (Sixt) and was good value. A second driver was included in the base price which is great as the extra charges are often unacceptably high. The fuel was collect full return empty which seems to be the norm for Cyprus, obviously… Read Full Review

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★★★★☆

“insurance”

Written on: 02/03/2015 by Bridgetl63 (1 review written)

Nothing wrong with the service just objected to paying £ 16 a day coverage for 4 day's because I didn't have a credit card and extra 65 pounds i had to pay out not happy with that… Read Full Review

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