Shoe Zone Reviews

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Shoe Zone
★★★★☆
4.0
79.0% of users recommend this
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“great store and customer service”

★★★★★

written by Julianne249 on 24/01/2023

excellent customer service given by ruby at the west bromwich shoe zone store. Always happy to help and goes out of her way. always very friendly and welcoming an absolute credit to your store.

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“Two pairs of sandals for the price of one”

★★★★★

written by Deb145 on 21/06/2020

I bought Sandals they are lovely and comfortable nice to have such a choice. The lady that serve me in the Basildon store really polite and helpful the cashier initials on receipt VA.

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“Very helpful staff!”

★★★★★

written by Saphy2714 on 17/04/2019

The young lady at the Romford branch (wish I had asked her name!) was so helpful, I will definitely be going back there when I’m next in town.

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“Quite comfortable”

★★★★★

written by Gerrard1000 on 17/01/2019

I'm quite comfortable and pleased with the set of shoe i bought,if you're not shopping on this site then you're missing quality items..Maximum love to these site.

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“Ladies black sandles style number19230”

★★★★★

written by on 03/07/2018

After buying these sandals last year I have been so impressed with the comfort and quality I have just purchased 2 more pairs. I wear these sandals daily and they have been a great buy at only £14.99 a pair. please keep these in stock for next summer.

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“Great customer service!”

★★★★★

written by Gauranga8 on 24/01/2017

Very polite, friendly and helpful staff!

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“Great customer service!”

★★★★★

written by Karmarama on 24/01/2017

I often shop in Shoezone, Broadmead, Bristol and have always had a very good experience with the staff there. They are always very polite, friendly and helpful. Their shoes are very reasonably priced and they also have a wide range of vegan shoes - which I appreciate being vegetarian myself.

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“praise for a member of staff”

★★★★★

written by on 13/10/2016

I have been buying a shoe for a long time which is very comfortable. Went to my Stroud store and could not find it on shelf. On a weekend in Burnham on Sea i found the store there could not find it. A member of staff asked if she could help, told her my problem and she found it on the system. They did not have it but she found that my store in stroud had two pairs. then she rang and asked them to put them by for me. I am sending this to you because i was impressed by her service and help and she is to be congratulated for her good service.

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“Great Customer Service”

★★★★★

written by Samlove06 on 27/05/2016

It's my first time to purchase at this site. I really like their products especially the dress and shoes. I was worried that this is not legit because I have not received my order after 25 days. Yet, i contacted customer service and to my surprise they are prompt in replying to my queries and even gave me options on what they can do. So far, I'm happy and satisfied with how they communicate to their customers. I look forward to receiving my parcel and from there will make my next purchase. I shared this link to my officemates and they too are getting excited making their first order.

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“Really good pair of rigger boots”

★★★★★

written by camthecat on 02/04/2016

I needed a pair of boots for work and bought the black Earthworks boots from Shoezone. I wore them for about 11 hours on the 1st day and they were really comfy and sturdy. Great value for money too.

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“Quality for price”

★★★★★

written by 138Harris-Alt on 26/01/2016

The staff in your paignton store were very helpful and went out of their way to find me some of the same sandals as i purchased two years ago.I would definately recommend.

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“Gorgeous Shoes and Brilliant Customer Care.”

★★★★★

written by Clancy325 on 26/07/2015

Purchased over a couple of weeks slippers and shoes from the Widnes Branch. The girls and The Manager couldn't do enough for myself and my husband. We had ordered shoes which where delivered to our front door with no extra cost...fantastic value and no postage to pay! What more can you want. Would highly recommend The Widnes Branch for anyone who is looking for lovely shoes and pleasant staff to serve them. A big thank you from two very satisfied customers.

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“Lilley womens beige casual boot”

★★★★★

written by CorinneMcCoy on 13/02/2015

Ordered these boots on line. Delivery excellent as were the boots. Comfy and warm. Have in fact brought two pairs now.

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“shop service”

★★★★★

written by GiadaAustin on 11/11/2014

very profesional and freindly staff went beyond normal service to get my purchase

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“service was great ”

★★★★★

written by glengar on 04/11/2014

staff help was above and beyond to help

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“work shoes”

★★★★★

written by AnnabellaRoberts on 23/07/2014

good quality shoes from shoezone. the last pair I got was for work as the inner soles had gone on the others. They are very comfy and last a long time and are suitable for work. I would recommend Shoe Zone to my friends

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“Helpful shop assistants and top service online :)”

★★★★★

written by posie on 19/05/2014

I didn't think I would find any red satin and diamante heels in Shoe Zone, but I popped in anyway. I could hardly believe it when I saw exactly what I wanted at a bargain price of £16.99.. Unfortunately they were a size too big and there was only one pair left. I spoke to two young female assistants, who gave me the contact numbers for two other stores, that may stock them. They had offered to ring up for me, but I said I would do it myself. They also told me that I could order shoes online, which I didn't know. I decided to check the website and was delighted to see the shoes available in my size, at a further reduced price of £12.99 with free delivery! The style ID is 10482060 Comfort Plus Womens' Red Satin. I was a little apprehensive as I had read a bad review about the same shoes.. someone had said there were small holes in the material. But as I knew I could return them to the shop, I took a chance. I am delighted. The shoes are perfect looking and very comfortable. Delivery was free and prompt. Nobody could ask for more, and I would recommend people to have a look in Shoe Zone stores or online, rather than pass them by, like I almost did.

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“Women of comfort”

★★★★★

written by on 09/12/2013

My velour slippers are so comfortable and I love the embroidery of flowers on the front. I am on my second pair and now my daughter has requested some for Christmas. The delivery was good, can not complain as I only had standard delivery which I may add was absolutely free.

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“Great Shop!”

★★★★★

written by on 06/12/2013

I have had several pairs of shoes and boots from this shop this year, both online and instore. They have always been great value, look good and fit well.

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“simply the best”

★★★★★

written by on 30/11/2013

I am always pleased with the products..the prices..and the swiftness of delivery

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Asked by kevinbrady on 26th May 2015 Report this content
I recently bought a pair of shoes from stratford shoezone and when I asked if my receipt counted as my guarantee I was told that there was no guarantee and that I could only bring back my shoes in the course of a year if I had not worn them!! When I asked about my statutory rights I was asked where I was born! when I said london they said to me they could not belive I was so polite!! I do not think this was racist but it seems they did not want to talk about my statutory rights. I left the shop no wiser about what I can do if I wear the shoes I bought and the soles or heels fall do not last a month. Can anyone advise please?

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