Have a picture of The Computer Shop?, please send it to us.
| Quality of service | 0.5/10   |
|---|---|
| Layout of shop | 3.5/10 |
| Value for Money | 0/10 |
| Overall rating | 0/10 |
Full review by
yowz27
on 21st Oct 2004
User Rating : 0
Respect :
0
Good Points: None
Bad Points: Sales Assistants Customer service Faulty Goods
General comments: I bought a laptop from the computer shop and when it got delivered(or should I say when I picked it up from local pacel force delivery depot because I was misinformed by shop on delivery date). It crashed after 3 hours. I rang the shop and they told me I would have to buy a reload CD I think it was a bout 40 quid. I took it back to the shop and said I wanted a refund they said ok. Two hours later they rang me back and said they had got it working again so I travelled back to the shop and they said it had crashed again! I asked for a refund and the shop manager said it would take 5-10 days for refund.
I asked him to give me a receipt and asked him to write down refund time (5-10 days) he wrote down 7-14 days! I told him he said 5-10 days he denied this. 10 days later no refund! I went back to shop and asked again they told me 14-28 days! I rang the customer service help line they told me upto 30 days! What is going on with these jokers. I would not buy a piece of paper form these people and make a point of telling everyone I ever meet who owns a computer not to deal with them. Well thats my rant.
DO NOT GIVE THIS COMPANY YOUR MONEY FULLSTOP.
yowz27's review and ratings | 239 words
Review by
kazzstar
on 13th Sep 2004
User Rating : 0
Respect :
0
My computer was supposed to be delivered to the computer shop in 3 working days it took 3 weeks to evetually get it. I was not happy to begin with.
I bought a time xp3000 supposed to be super quick with everything on I needed to do gaming and copying cds/dvds etc. cost me £900. And since I got it in May, it has been back to the technician 3 times for various problems including a new hard drive.
I have only once been able to copy a CD and never again. The machine is telling me that t ...
kazzstar's full review | 158 words
