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Written on: 01/01/2015 by Kaelynp376 (1 review written)
I ordered three bed caps from Specialty Linens and they promptly took payment on December 5. Shipment was supposed to be received in 2-15 days. After fifteen business days I tried to contact them. I called. Phone message was that phone was unavailable. I emailed. No response. These bed caps were for a room for my grandsons. Their visit it over. I am really annoyed and I still can't contact them. If there were a minus rating, I would give it to Specialty Linens. Their website is very… Read Full Review
Written on: 30/08/2014 by bugsterry (1 review written)
I ordered two canopy bed tops. one finally arrived after 10 weeks and the other has not arrived. I ordered it 3 months ago! they take no phone calls, they do not update on order status, they do not answer emails. the top that did finally arrive for my bed is very nice and fits well but the hassle I had to go through continually checking on the order was not worth it. I hope the other one comes. if they charged my credit card incorrectly, it will be a nightmare trying to straighten it out… Read Full Review
Written on: 17/05/2014 by Shirley235 (1 review written)
This store is a JOKE. They don't have an address but a p.o. box. They don't have a phone number but a fax number. They sent me sheets from Georgia when they themselves are from Spokane washington. They sent the wrong color, the wrong material and the items did not come with an invoice. I wouldn't ever do business with them again if you paid me… Read Full Review
Written on: 09/11/2012
Bought a velvet comforter for $300.00. The bedding arrived and was velvet sewn onto a cheap backing that would be itchy when touching skin. Way overpriced for the materials used. Of course, this item was not able to be returned. Buyer beware, if item is non-returnable it probably means most people would want to return after seeing item. My fault for not realizing that… Read Full Review
Written on: 10/10/2011 by maxdmia (1 review written)
I had placed an order on 9/18/11 for a bedding set for my son's room. I have called three times since then asking for a tracking number. They kept saying when it ships I will receive one via email. Well it is 10/10/11 and I finally received an email saying it will be on back order until 11/15/11. Ok, well I tried to call and cancel my order and I cannot get ahold of anyone! I have left messages and no one has returned my call. It is ridiculous to wait for two months for an item I already… Read Full Review
Written on: 12/02/2010
I ordered a comforter and sheet set from Specialty Linens and it arrived later that week. The products are great quality and were the best deal out there.
Customer service was extremely courteous when I had questions before and after placing my order. When I called for the status of my order, they told me where my packages were and provided me with tracking.
I will buy from Specialty Linens whenever I need bedding!… Read Full Review
Written on: 10/07/2009 by mjluria (1 review written)
I have been waiting two and a half weeks for the item I ordered from Speciality Linens and have yet to hear from them that it was delivered. They do not offer any way to track your order. I've tried to contact them by phone and I always get an automated recording and instead of putting me on hold they hang up on me. I've emailed the company twice with no response. VERY poor customer service… Read Full Review
Written on: 13/08/2008 by Chickietalks (1 review written)
Customer service is the poorest I've ever encountered. I've never been treated like this anywhere in all my shopping online. I do not recommend Speciality Linens… Read Full Review
Written on: 24/01/2008
Great company. They've definitely made me a lifetime customer… Read Full Review
Written on: 13/06/2007 by sellersas (1 review written)
THEY ARE THE BEST Specialtylinens.com is an awesome online store, in fact it is about the best online store I have visited and bought from. I would recommend it to everyone. They have about anything and everything to chose from. My order came quickly in the Christmas rush, and the people that worked there were just as nice as can be. I recommend it to everyone. The quality of their linens and bedding is amazing.
Specialtylinens.com is the best!!!!!… Read Full Review
Written on: 13/01/2005 by quicked (1 review written)
I had a great experience with specialtylinens.com. There was easy ordering, peasant people, the product arrived quickly and was just as described. Very good quality for a great price. I'll definitely be using this company again. They've made me a customer!… Read Full Review
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Written by Averagefamily4