JD Sports Reviews

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JD Sports
★☆☆☆☆
1.4
9.0% of users recommend this
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  • Quality of service

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  • Value For Money

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“Mckenzie trainers mens”

★☆☆☆☆

written by Jkrmilo on 11/01/2024

3 pairs of trainers all lasted 3-5 months before the soles fell off. These although cheap are the worst trainers we have ever purchased. 3 different children so not a child thing a trainer thing cheap tat.Last time we took the pair back to our local jd in Crawley they were rude and disrespectful. Rang customer services they no help either. Just a pre warn before you buy Last pair purchased August and have fallen apart already did so on 23rd Dec

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“MISSING ITEMS ”

★☆☆☆☆

written by MarcelBurnham on 27/12/2023

Please help! There is an item missing from my delivery! Please look into this.  Missing item. I ordered three items and only two were delivered! We received one packet with two boxes of trainers only. I’ve contacted your customer services and they believe the items were delivered (absolute shambles). We received one package with two pairs of trainers and no jacket!! Your customer services won't accept responsibility and have supposedly emailed DPD. This isn’t good enough as you haven’t delivered a product we have paid £200 for. I have photos of the package and packaging you delivered and it’s not big enough to fit the jacket inside too, it’s clearly not been packed or it’s in a separate bag that’s went missing! Myself and my family will never buy from JD sports again!!!!

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“helpfull and friendly staff”

★★★★☆

written by HCare on 31/10/2023

Just visited JD Sport at Selly Oak B'Ham branch. was helped by a lovely young man. He was courteous and helpful, even tho the item I was looking for was not available he took the time to find me similar items in order that I could confirm the size that I would require should I decide to order at a later date over the internet. Thank you man, you are a credit to the store and I hope this review gives you the recognition you deserve.

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Asked by thazziez on 25th February 2015 Report this content
Has anyone ordered from JD Sports online from the US?

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Asked by gillianetta on 8th July 2014 Report this content
My daughter bought the wrong size trainers for her sons 10th birthday, as his feet had grown. They will not exchange for a bigger size as it is past 28 days return policy. Has anyone else had this problem? One very sad small child.

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Answers (1)
Report this content Looloo77 Written on: 12/07/2014
Good luck with that one! The only way to hit this company hard is by not shopping there anymore. Since I stopped shopping at JD Sports, I've discovered the same products much cheaper. Maybe you could sell the trainers on to someone else via Gumtree?
Asked by Cathy666 on 29th May 2014 Report this content
Hi guys just wondering if anyone can help. My son has ordered almost 300.00 of holiday items from jd sports between them and city link have had me on a goose chance for the past week it turns out our order has been lost in the depot of city link Edmonton iv been told although the items have clearly not been scanned out for delivery my son has to wait for a claim form . He s on holiday Saturday the form should have been here today but hasn't come there's obviously no chance of his order being sent back out in time or a refund now. I can't see why we have to wait for a form when jd and city link have told me they have lost it at the depot it's a joke my son hasn't another 300 pounds or time as he work to be left like this I don't know what else I can do please help?

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Asked by mandy1981 on 18th March 2014 Report this content
I haven't received my parcel from JD Sports but I've been told its been delivered by my hermes, I've contacted them and they've told me I need to contact JD Sports. Can someone help me with this please?

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Answers (1)
Report this content thindes78 Written on: 18/03/2014
I would contact JD Sports ASAP by email and phone -but I found I had to chase them everyday until they finally answered, but I would also contact my credit/bank card company to get advice, as I believe they can help you with a refund if you haven't received the item.
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