JD Sports Reviews

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★☆☆☆☆
1.4 / 5
237
8.9% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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JD Sports

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Latest Reviews

★☆☆☆☆

“Rubbish”

Written on: 09/12/2016 by zwLoomis441 (1 review written)

Waited 8 says for my order and its still not here. Emailed them, rang them and cant even track my item as it says 'oops error code' WILL not order from JD again they are a waste of time… Read Full Review

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★☆☆☆☆

“joke off a company”

Written on: 13/08/2016 by Davidmcdermott (1 review written)

Absolute joke of a company you place an order before the cut off for next day delivery and pay the extra price only not to get your order and when you phone them you get no help and can't talk to management and they just ring around the bush then to get told 3 days for a refund never use jd rip off sports it's a joke of a company… Read Full Review

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★☆☆☆☆

“Hanley Branch - Intu Potteries Shopping Centre”

Written on: 11/08/2016 by jesstans20 (1 review written)

First of all, I would like to say that I never ever write a review, but this place has got me so angry that I wanted to write this so that the staff of JD can see what I am so angry about. When going into the store, me and my partner knew exactly what we wanted from the store so we went directly to the trainers picked up the shoe which happened to be a size 7, so he tried that one on. Then we asked a young lady if she could get us the shoes in a size 7 which she agreed to do so with a nod of… Read Full Review

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★★★★☆

“best jordans ever”

Written on: 22/06/2016 by MacGregorql429 (1 review written)

I brough a pair of jordans and it was the best choice i made. I wanted a pair and it was the last pair in my size, but for some stupid reason my card declined the payment, so i requested them to just keep it on the side and not give it away, and they were happy to keep them until i returned the next day. amazing. customer service on point. very happy with jd sport in beckton… Read Full Review

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★★★★☆

“best jordans ever”

Written on: 22/06/2016 by MacGregorql429 (1 review written)

I brough a pair of jordans and it was the best choice i made. I wanted a pair and it was the last pair in my size, but for some stupid reason my card declined the payment, so i requested them to just keep it on the side and not give it away, and they were happy to keep them until i returned the next day. amazing. customer service on point. very happy with jd sport in beckton… Read Full Review

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★☆☆☆☆

“worst service ever”

Written on: 15/06/2016 by DakotaMacKinnon (1 review written)

ordered from JD sports on Friday for next day delivery as needed the shoes to go with an outfit that i had purchased specifically to wear with the shoes. The shoes didn't turn up, - they say on there website to leave the full day for delivery so i didn't worry too much - shoes still didn't arrive. Sunday i done jd sports and request a call back because there lines were busy no call back received on sunday - Monday 2.30pm i eventually get through to customer services to be told your order… Read Full Review

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★★☆☆☆

“downgraded service”

Written on: 02/06/2016 by KareemMedeiros130 (1 review written)

used to shop there nearly every week especially online, now i purchase a couple items which is then followed by an email saying my order is received and accepted only to wait the next day to get an email that my order has been cancelled. jd is a business that i depend heavily on for gifts and i purchased twice from them recently, and both orders were cancelled so i had to get a last minute gift that didnt satisfy my friend. if my order gets cancelled again i will be really annoyed and will… Read Full Review

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★☆☆☆☆

“I waited in all day but did not receive my "next day...”

Written on: 29/03/2016 by AdolfoJarvis243 (1 review written)

I waited in all day but did not receive my "next day delivery" order! Now I am being told it was signed for by someone else the following day. I am yet to receive a refund as it now being investigated. I wa told that I would receive forms to complete via post... But they never sent them, I ended up having them emailed over. Mean while I'm left out of pocket! Will not be shopping online with JD EVER AGAIN! Service very poor, time and money consuming! Very unhappy customer! … Read Full Review

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★★☆☆☆

“NO longer the king of trainers ”

Written on: 29/12/2015 by FaithReynolds248 (1 review written)

Use to shop at Jd regularly but has gone down hill very fast. Poor customer service, shady refund policy and more expensive than there competitors. Need to get there act together before I think about going back... Be interesting to see if they will be about for another 34 years!… Read Full Review

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★☆☆☆☆

“Disgusting customer service ”

Written on: 17/12/2015 by 1968McIntosh (1 review written)

Gt 115 pound trainrs on line they sent me an email stating my order has been cancled with no explanation rung the help line the woman was rude and hung up coz I raised my voice well anybody would if someone's took your 115 pound and cancled ur order with no explanation weeks before Xmas thank you jd for this you've made my Xmas more stressful go foot locker in future… Read Full Review

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★☆☆☆☆

“MOST RUDE STAFF EVER”

Written on: 13/12/2015 by BryceMcNeill (1 review written)

Don't use this company. They take your money and fail to deliver goods. When you call to chase they just hang up on you. Been 3 weeks and my son still doesn't have his coat… Read Full Review

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★★☆☆☆

“checkout staff manners”

Written on: 05/11/2015 by MarlonForsyth1947 (1 review written)

assistant-hello darlin me hello, assistant £29.99 darling,do you want to buy a bag darling? me no thanks, assistant-ok darling theres your change darling me- thankyou assistant receipts in your bag darling me thanks, assistant no prob darling tara darling.why did I thank her for treating me like an item on a conveyor belt? I am a mother and wife work full time not 10 years old or someone to be patronised and certainly not her darling, I left feeling belittled and angry will never shop there… Read Full Review

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2016's Comment

Written on: 06/01/2016

IF SHE CALLED YOU A SMACK HEAD. BYE SMACK HEAD, THANKS SMACK HEAD,,, WOULD THAT MAKE YOU HAPPY & FEEL BETTER SMACK HEAD ????? TO BE HONEST THINK DARLING WOULD BE BETTER. CAN ANY ASSISTANT NOT GET PUT DOWN, WHEN THEIR TRYING TO BE NICE !!!

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★☆☆☆☆

“What a JOKE !! ”

Written on: 17/09/2015 by Matiasf338 (1 review written)

Management constantly moan about employees, one member of staff was in a car accident and all he got was hate and questioning when he returned. Customers are constantly being judged and its the same in every store. Not one thing good about the place. Wage was shocking, discount was capped so you could only buy so much a year, constant abuse, even on a 40 hour contract you wouldn't know what days you were working until the day before. 12 hour shifts with no breaks and if you say no then prepare… Read Full Review

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★☆☆☆☆

“Jokers”

Written on: 07/06/2015 by Seamus329 (1 review written)

One pair of shoes, two sizes. Got a UK3 and a UK4. Tried to contact customer services. No number, had to email. Got no response. Sent shoes back for a refund. Shop somewhere else… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 30/05/2015 by 250Fry (1 review written)

Wish I had read rhese reviews before I made my order. We ordered a pair of runners on Monday to be in store on Friday. Received a reply on Saturday morning to say there had been a problem with our order. Very very disappointed with the lack of service received… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 21/05/2015

I have had the worst customer service experience with dealing with JD Sports in the Crescent shopping centre Limerick, here is my story: On Tuesday week ago myself and my son went to purchase a pair of nike runners, they did not have his size and told us they would order for us and the runners would be in on Friday and guaranteed us no later than Saturday , the assistant that served us was named Ger and it was on his guarantee and sales ability and assuances that we went ahead with the… Read Full Review

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★☆☆☆☆

“JD SELL POOR QUALITY CLOTHING.”

Written on: 20/04/2015 by MRCHOWDHURY (1 review written)

EVERYBODY KNOWS JD SELL GOOD CLOTHING ORIGINAL CLOTHING, BUT REALLY THAT ISNT TRUE JD SELL LOW QUALITY CLOTHING BY CALLING IT ‘ADIDAS ORIGINAL’ EVERY JD CUSTOMER BE CAREFUL IN WHAT YOU BUY, TOTALLY WASTE OF MONEY! READ BELOW.. I want to tell all JD customers, I am a regular JD customer, I at least buy clothing for my whole family every day or every week or every month, I have spent loads and loads of money on JD for a few years, but I have seen some clothing have lost colour, ripped or… Read Full Review

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★☆☆☆☆

“APPALLING RETURNS”

Written on: 23/01/2015 by 35Leslie (1 review written)

I returned two jackets (one valued at £95 and one at £125) I received a refund for one of the jackets (the £95 one) but I am still chasing the refiund for £125 16 days later. They do not respond to online complaints, just completely ignore them DO NOT USE THEM!!!!… Read Full Review

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★☆☆☆☆

“returns policy a joke”

Written on: 19/01/2015 by smelly (2 reviews written)

tried to exchange a xmas present for a different size but was not allowed without a receipt although it was still labelled with their name on it. returned a few days later with a receipt but they refused to refund my card because it wasn't signed, they expected me to go home , sign the card and come back another day , so I just popped out side signed it and went back in , I was served by a different member of staff , but the manager was signing to her behind my back to not do the refund… Read Full Review

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★☆☆☆☆

“Beware buying Christmas present from here”

Written on: 09/01/2015 by Busyladyshoppet (1 review written)

I bought my granddaughter a pair of black trainers for Christmas which cost £60 from the Merry Hill centre. When she opened her present she said she had wanted the white. So I took them back on the 28 dec to be told that cannot exchange Christmas presents till the following week. This we did last Thursday 8 jan. Expecting a straight forward swap. Oh no even though I had got my receipt they told me I should have bought them back by Monday 5 jan. Why did they not tell me this on the 28… Read Full Review

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