JD Sports Reviews

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★☆☆☆☆
1.4 / 5
9% of users recommend this
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  • Quality of service

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  • Value For Money

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JD Sports

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Latest Reviews

★☆☆☆☆

“very bad ”

Written on: 10/09/2014 by cgTobin80 (1 review written)

not a good shop there are not a lot of range to the shoes. lol… Read Full Review

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★☆☆☆☆

“Never order from JD!!”

Written on: 01/09/2014 by Elisemason (1 review written)

Ordered some trainers online for my son as he desperately wanted them for the start of school on Tuesday. I ordered them on Saturday and paid £5.99 for Next day delivery. On Monday l contacted them to say l hadn't received an email to say they have been despatched and was told that there's been a problem at the warehouse and l won't be receiving them till Tuesday. This is not the first time l've had a problem. I ordered trainers for my daughter from the store a while ago and they took ages to… Read Full Review

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★☆☆☆☆

“WORST MISTAKE!!!!! ”

Written on: 28/08/2014 by Gemma1996 (1 review written)

Ordered 2 pairs of AirMax and they took the money out and then said out of stock and left me over £100 over drawn and haven't given me my money back yet !!! Worst shop going!… Read Full Review

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★☆☆☆☆

“customer service NIL”

Written on: 07/07/2014 by 114Pollard (1 review written)

Will not exchange goods unworn for a larger size!!! No help, not interested in anything you have to say to explain why the trainers are too small for a little boy. Stuck with brand new unworn trainers:(… Read Full Review

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★☆☆☆☆

“TERRIBLE!!!”

Written on: 01/07/2014 by marialou (1 review written)

The delivery department and the customer services is shocking..Ordered my items last week Wednesday and its Tuesday now and still nothing... Absolutely terrible! Happy to take my money from my account within seconds but shows no concern for giving me my goods. I will happily use JD SPORT again but only to purchase in store as the store staff are fab and made many calls on my behalf... Still to no one taking responsibility. Any one reading this beware of ordering on line … Read Full Review

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★☆☆☆☆

“Next day delivery!? More like next week!!”

Written on: 23/06/2014 by Azul166 (1 review written)

Payed £105 for a pair of trainers online that said 'free next day delivery with this item' that was Thursday morning when the order was placed. My wife waited in all day Friday so as you can imagine she was not impressed. I waited in all day Saturday and still no trainers, absolutely fuming and the customer services department are simply not bothered about me losing my weekend waiting in the house so I have rejected the delivery and will claim my money back through paypal. Avoid buying items… Read Full Review

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★★☆☆☆

“I was shopping in JD in Dundee overgate and had chosen...”

Written on: 02/06/2014 by Koltone148 (1 review written)

I was shopping in JD in Dundee overgate and had chosen 3 items I wanted to try on. I approached the floor staff who took note of the number of items I had and then opened the cubicle. On trying on my first item this was to small so I asked my wife if she would get me the next size up. On trying this my wife was standing in the cubicle with me as I would automatically ask my wives opinion only to be confronted with attitude by one of the male staff saying only one in the cubicle at a time… Read Full Review

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★☆☆☆☆

“JD sports HAVE LOST MY SONS ONLINE ORDER ALMOST 300.00”

Written on: 29/05/2014 by Cathy666 (2 reviews written)

Hi we have been on a wild goose chase between JD sports and city link for over a week my son ordered almost 300.00 of holiday clothes and trainers last week online been chasing for a week was told city link lost our order in there depot and has never gone out for delivery. i was promised a call back from JD and no call got back on to them saying they had to send us a form to sign then they can re send a new order or refund i explained again he is away from Saturday and if u have agreed… Read Full Review

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★☆☆☆☆

“JD sports HAVE LOST MY SONS ONLINE ORDER ALMOST 300.00”

Written on: 29/05/2014 by Cathy666 (2 reviews written)

Hi we have been on a wild goose chase between JD sports and city link for over a week my son ordered almost 300.00 of holiday clothes and trainers last week online been chasing for a week was told city link lost our order in there depot and has never gone out for delivery. i was promised a call back from JD and no call got back on to them saying they had to send us a form to sign then they can re send a new order or refund i explained again he is away from Saturday and if u have agreed… Read Full Review

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★☆☆☆☆

“Worst service and costumer care”

Written on: 29/05/2014 by RihannaHutchison (1 review written)

Would not exchange the shoes that are 1day old and never used...talk down to me avoid avoid avoid will never shop there again and tell all my friends not to as well… Read Full Review

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★☆☆☆☆

“Worse Compsny I have ever dealt with ”

Written on: 18/05/2014 by gwKeller65 (1 review written)

52 minutes ago Worse Company I have ever dealt with Returned Nike Air trainers as they were faulty. only had them a few weeks. Bought them in their Size? store and they refused to refund as they could exchange them as they did not have another pair. Been an absolute nightmare ever since. Sent over 12 emails complaining. top company bosses do not even acknowledge your complaint, your emails do not get read, they sent out an automated response telling me to take the foot wear back to the store… Read Full Review

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★☆☆☆☆

“DONT GET DELIVERY FROM JD SPORTS!!!!!!!!”

Written on: 15/05/2014 by Buchananti232 (1 review written)

I went into JD Sports 29th April and ordered my son an England shirt with Gerrard & Number 4 on it for his birthday which was a week later. 3 weeks later we were still waiting for the shirt. Every time I rang Customer Services I was fobbed off with - Its the Courier, Its in the Warehouse, Its on the Shelf, We'll have to re-order it, Im not sure where it is ..... After 2 weeks i asked them to refund my money, which had already been taken from my bank account on 28th April. They told me as the… Read Full Review

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★☆☆☆☆

“Worst Customer Service and returns policy - deserve 0...”

Written on: 07/05/2014 by Midnightx11 (2 reviews written)

Bought Nike Airmax 2014 running shoes 3 days ago from Brighton JD Sports. Used them once for a short walk outside and found that they are horrible shoes and i cannot walk in them let alone run in them. I took them back today to the Worthing branch of JD to be told that it is tough luck and they cannot be returned as they have been worn outside. I pointed out that these are running shoes and how else is a customer supposed to be able to know if the shoes are good unless they run in them. The… Read Full Review

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★☆☆☆☆

“Worst retail experience ever!”

Written on: 25/04/2014 by webbr23 (1 review written)

We had the misfortune to purchase online for pickup at the Reading JD. What a mistake! The customer service was appalling and the represents exactly how NOT to do it. Josh - you are without doubt the worst sales associate to work in any store anywhere. First time any retailer has ever told me to "just chill". Never again! Pathetic… Read Full Review

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★☆☆☆☆

“Bad Company, Avoid At All Costs! Rip Off Merchants At...”

Written on: 22/04/2014 by Looloo77 (1 review written)

Terrible customer service recently and this company refuses to refund me for an obviously faulty item (Nike Strike football). Aside from this, the staff at Cribbs Causeway Shopping Centre are very pushy, I recently went in there to look for football boots for my son, instead of finding them in his size, the sales assistant persuaded my son to want the new Messi football boots. When my son expressed an interest, we were told that they were not yet available!!! The sales pusher then said he could… Read Full Review

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★☆☆☆☆

“Bad delivery company”

Written on: 12/04/2014 by PhoenixBaird138 (1 review written)

They use DPD for delivery and I live in Sweden and here the staff at post outlet claim that the people at DPD handle things badly and do not keep check on what packet goes where. Name and address tag is hard to read and sometimes the info has been wiped out during delivery. They deliver things to the door when people are not at home (before lunch time) and instead of leaving the packet at postal outlet they take it back to depot and leave a not saying it can be picked up at postal outlet… Read Full Review

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★☆☆☆☆

“Horrible delivery time!!!”

Written on: 07/04/2014 by EricaHall (1 review written)

JD SPORTS YOU ARE A WITCH! I ordered 2 pairs of Nike Air Force 1's and they didn't come until 6:30 and when I contacted jd sports customer service about this the man told me that if they do not come at 6pm I should contact him. I did and I got an automated message telling me that office has closed and to call Back later. This left me frustrated and angry as I had to wait with a friend for the entire day. JD Sports should stop using e-courier as it is a witch. You are all witches. … Read Full Review

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★☆☆☆☆

“WORST SERVICE”

Written on: 05/04/2014 by HaterOfJD (1 review written)

Jd are the worst when It comes to online shopping, I ordered two pairs of trainers plus the Saturday deliverey for £5.99 I had to wait till 6:37 for it to arrive but when I called the customer service they said it will arrive around 1-5 but really it was to arrive at 6. The person on the phone said that if it doesn't arrive I can call him at 6 but when I wanted to call him It said that the customer service lines closes at 5… Read Full Review

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★☆☆☆☆

“worst staff”

Written on: 02/03/2014 by halsyboy (1 review written)

one of the worst high street stores i have ever being in. took back burst trainers and they offered me £15 back the trainers cost £65 what a joke. Garry… Read Full Review

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★★★★★

“Excellent experience”

Written on: 27/02/2014 by alisakas (1 review written)

I made two online orders the last month and I didn't have any problem. It was an international order, it arrived in 4 days in a perfect condition and with free shipping. What else to request? Would recommend it to everyone!… Read Full Review

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