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| Flight on time? | 4/10  |
|---|---|
| Customer service | 4/10 |
| Comfort on flight | 4/10 |
| Quality of food | 3/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 2.3/10  |
Full review by
scunnin224
on 25th Apr 2007
User Rating : 6
Respect :
0
Good Points: Regular flights with HLX and they are extending their travelling to different destinations, prices are typically OK to good. Obviously they throw taxes on top of that and reserving seats is extra etc. so the price typically climbs. The aircraft are reasonably new and the seats are pretty well spaced out. Etix also available so you can print your boarding card from home.
Bad Points: The air crew are more for holiday flights, rather than short haul flights. I feel whenever I am on their flights I am going on holiday, which in a way is OK but when I am travelling for business it's a bit strange. Food costs a lot of money on their flights, you don't get anything for free like on other airlines like Air Berlin etc.
General comments: Generally Hapag Lloyd are an OK airline as far as cheap airlines go. Not exceptional but they seem to be able to move people quickly from one place to another.
scunnin224's review and ratings | 159 words
Review by
dtaylor
on 2nd Sep 2004
User Rating : 1
Respect :
0
I can forgive most things in life but dishonesty is not one of them. Hapag-Lloyd quite openly advertises an amazing price that does not exist. Every week I have received emails offering flights for £5.41. Believe me it is IMPOSSIBLE TO GET THIS PRICE !.Every single day on their website they advertise a price that is impossible to book. What is also suspicious is that as soon as I asked how I could book at this price I received an extremely quick reply from their legal department warning me ...
dtaylor's full review | 114 words | 1 comment added.
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