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Written on: 13/05/2014
A complete waste of a vast amount of money. So heavy it hurt my back to move it around. Accessories, bags, carpet cleaners etc at grossly inflated prices. Cost of a service agreement a joke. Pestered at least once a month to arrange a date for servicing. Considering I never use it(as I have explained to them many times)it would be a waste of money. My husband went through a 5 hour high pressure sell while I popped in and out whilst painting walls. Seemed good at the time, but sadly not even… Read Full Review
Written on: 04/09/2013
We've had our Kirby G5 for 12 years now. Bought once, had it serviced once and replaced a the belt last month. Pros: It has been the best machine possible because it has such strong suction and a great range of attachments. You can use it to clean carpet, non-carpeted floors, ceilings, furniture etc. We rent and have moved into a lot of really filthy houses so it has seen a lot of use and our landlords have always been amazed at how clean the house it is when we leave. The suction is strong… Read Full Review
Written on: 31/03/2012 by dudey (1 review written)
Kirbys are very good if you're just using it to hoover but to use any attatchments or shampoo system then thats when the niightmare begins. Turn the dial to green should be belt on but what do you do when belt on is red, a total nightmare, so my review is to just hoover with it. Kirby's are very complicated and they should re-design so the main head should not come off to just simply use the hose. I tried the shampoo system which was easy but the belt would not go on in the green position. So… Read Full Review
Written on: 08/05/2011
I brought my kirby a number of years ago, it cost about £1500. I have it serviced every year which costs £75 and the engineer charges me £25 for a pack of bags.
I never use the extra attachments, they're too complicated!!
I am not having it serviced again, when it packs up, I will go and buy a new hoover, Not a kirby!!
They are heavy, arkward and quite frankly a waste of money.
I was pressured into buying it from the salesman. I wish I had told him to f*** off!!!… Read Full Review
Written on: 10/02/2011
i have owned a g6 ever since it was released i have it servised every year and is still as good today as when it was purchased in 2000, yeas they are costly but add up how many hoovers you will buy in your life time, money well spent as i will never need to buy one again and it cleans better than any throw away plastic £200 hoover, very impressed with kirby just not there sales reps they are a pain in the rear end… Read Full Review
Written on: 23/11/2010
The sales pitch is fantastic and the machine is great, but after sales and annual sevicing is very very poor. The service centres are absolutely useless from those on the phone and the reps calling give empty promises. I sent my machine in working order for the yearly service and it was returned in a non working condition! Safer not to service or maybe buying a cheap machine from the oocal store and then when it does not work you just dispose of it and buy a new one. I could probably do this… Read Full Review
Written on: 02/11/2010 by BobbieSmith (1 review written)
RJB Distribution Ltd & Kirby cleaners - my warning
Okay, so I thought I'd post this review of the 'services' of RJB Distribution to try and stop other people losing hours of their time just like I have...
I was at home one day when a man from RJB knocked at my door. He told me he was representing a company that was new to the area and, in return for my phone number, he would enter me into a free prize draw to win a car. There was no selling involved or anything, they were just doing it to… Read Full Review
Written on: 29/10/2010
October 2010 UK, Cheshire. Had a chap knock on the door with a 'free entry' card to a competition to win a Nissan car or a daily prize of a free carpet clean - the chap told me it would be him who cleans the carpet if I win. Lo and behold a few days later a lady rings up to say I've won the daily prize. I double check there was no price to pay or terms + conditions. So this same chap who'd dropped off the card the other day turns up for what I was promised would be 40 mins to clean the… Read Full Review
Written on: 08/10/2010
I have had a kirby for about 15 years its the best hoover I have ever had I get it serviced every year and it still picks up as good as the day I bought it. Good Value for money as it more than pays for itself… Read Full Review
Written on: 02/10/2010 by bonzobanana (9 reviews written)
I've owned a Kirby for some time. I didn't buy it new but instead faulty of ebay for about £20 which I collected with a ton of accessories. I bought a replacement mains cable to sort out the fault (intermittant working), a new bulb and some bags. Probably its cost me £30 in total.
There is no doubting the fantastic build quality and use of high quality materials and as a carpet cleaner it is the best of the best but for sheer suction from its tubes it is weaker than many cheaper products. The… Read Full Review
Written on: 14/09/2010
I underwent the hardsell from a Kirby rep way back in the mid 80s and didn't succump primarily because of the cost. My concern is that my young son has now been roped into going for interview after interview about 40miles away each time, and has now been told he would be an ideal candidate to sell the vacuum cleaner. He is not a Salesman and I am concerned about the company's way of reigning in young vulnerable people who have probably been unemployed with the promise of a good salary, but… Read Full Review
Written on: 14/09/2010
We Purchased a new Kirby from eBay for £500.
We had a sales man come to the door to sell us one of these Machines. For a start he show how good the Vacuum was compared to our Old one. Then came the High Pressure sales talk he show us the Price £2,700 The he said he would give us £800 FOR Our Old Vacuum! Now the Price was down to £1,900 the he used our Phone to call his Boss on a Mobile Costing us Nearly £4.50 in calls. He then Brought the price Down to £1000 if we buy the Machine that he use… Read Full Review
Written on: 12/08/2010 by Buzz Bee (1 review written)
I've never owned one of these, but sold them for 3 years. If I had the finances to buy one, I would. I do not sell them now, but am happy to say that I fully believe in them and I know them inside out.
The only downside to them is that when using them as a hand held cleaner, for such things as beds, sofas and stairs, they are not lightweight. As an upright, they are very light, because of the excellent tech-drive system.
If you have a deep-pile carpet, you will love this machine! In about 20… Read Full Review
Written on: 05/07/2010 by fredflowerpot (1 review written)
i like my kirby very much have it serviced every year tho always pushied to buy a new one which i dont like.
can anyone tell do they not have their kirby svericed and if so does itt still work ok?
my main conserin is two years ago i had it severiced two days after the service i noticed a sscrew had gone from the hook on side the thing you wind the cord around. i didnt thing much of it till five weeks ago it was serviced the next day i went away. i came back a week ago and went to hoover to… Read Full Review
Written on: 04/03/2010
Biggest piece of junk I've ever seen. My grandma bought Kirby from a salesman who said it will make her house 100x cleaner that it is. Big, ugly, NOISY, doesn't reach under furnitures… Read Full Review
Written on: 27/02/2010
I have owned a Kirby for 25 yrs plus. I was given another one(by an elderly couple who found it too heavy for the stairs)and aquired a third. They are the best cleaner around, particularly for carpeted floors. The attachments make the basic upright so versatile, I recommend them 100%… Read Full Review
Written on: 29/11/2009 by mikiemike (1 review written)
Do you look at your carpet with a microscope? You almost certainly shouldn't do it.
I used to buy a new vacuum cleaner every time one broke (average every 1-2 years). We had just had one for a few months, an 1800W Electrolux cylinder vac, when my wife called me to say I would have to be home prompt from work: some guy was coming round to clean the carpets for free. Well I know you get nothing for free so I said, "What's the deal?" to which she eventually revealed it was a Kirby salesman coming… Read Full Review
Written on: 18/11/2009
i have just been to lincoln for an interview travelling from grimsby to do so (40miles) and after the third interview was told wat i was going to be selling as they made it clear they didnt want to tell us until training. i found out that i was training to sell a kerby hoover and to be honest would of never travelled so far to learn about a hoover that is over priced a waste of money and a brainwashing training programme to sell to ure friends and family the price of these hoovers explained to… Read Full Review
Written on: 23/10/2009
I absolutely love my kirby. I have owned it for almmost two years and will never switch brands. This is the one Ive been looking for. It is a bit pricey but if you listen closely to the 10 year plan the salesman shows you, you will realize that it pays for itself!!!! Even though I live in apartments I haven't lost money on my security deposits due to carpet being dirty; and I have three kids!!! So I highly recommend it, there are a lot of attatchments, you may not use all of them all the… Read Full Review
Written on: 21/10/2009
I got my 1st and only Kirby G5 8 years ago 2nd hand from a mate who worked at a vacuum cleaner shop, he sold german cleaners new. He told me that the Kirby was still the best vacuum he had ever seen or used. Several other friends got new dysons, for around about $1000 NZ, all of them have broken down, and have been replaced,that 4 broken plastic dysons.
There are a few problems with the Kirby, the bags are really expensive, they are heavy, its hard to get into corners, but there are so many… Read Full Review
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Written by gbcambridge