Best Software, ACT! 2005 Reviews

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Best Software, ACT! 2005
0.5 stars
Average rating for this product is: 0.5 out of 5

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Average Ratings for Best Software, ACT! 2005

  • Ease of Set Up0.5 stars
  • Ease of Use1.2 stars
  • Value for Money0.6 stars
  • Overall rating0.5 stars

26 Reviews For Best Software, ACT! 2005

  • Guest 31st Jul 2008

    Reviewer rating: 1 stars


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    Bad Points: Not good for people in the service industry or if you are a small shop - this is built for big business.
    Word processor is terrible - spell check doesn't work.
    It's a space hog, I had to upgrade my RAM to run it.
    Isn't suited for service operations without alot of redesign of the fields and layout.


    General comments: Very unhappy with ACT 2005, particularly the Word Processor, which YOU SHOULD NOT COUNT ON FOR ACCURATE SPELL CHECK. Since I deal with "C" level execs, this is critical for me and it doesn't work. I have to do my work in Word, then create a new doc in ACT and copy and paste my doc from Word. Ridiculous.
    It isn't easy to work with either. I am a single person shop providing services - this software is meant to be used on an enterprise wide basis for people selling "hard" goods. The opportunity section is useless to me.
    It lacks basic stuff - like, putting the admin person's name as a field in the primary record - you have to create secondary records.

  • exactsince1986 24th Jul 2008

    Reviewer rating: 0 stars


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    This is a partial list of open known defects that happened in my experience. But you can buy an upgrade to version 11 whoopee

    Edit Mode: Save Function does not Save in Edit Mode unless you add data to the Edit List Values first then change the field
    Mail Merge fields and ACT menu missing in Word 2002 when using Windows Vista
    Custom size settings not retained when creating a new Envelope Template
    Group Comprehensive Report truncates history items that contains more than 2 lines of text.
    Last Ema ...

  • tonykanak 12th May 2008

    Reviewer rating: 4 stars


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    This was Act!'s first attempt at a massive overhaul of their system, changing from Visual FoxPro to SQL Server. All of the kinks listed here by people were fixed in the 2005 version, the newer versions 2006, 2007 and 2008 all run smoothly if configured properly and the computer is up to spec as far as I am concerned.
    Any of the problems listed here can be fixed by using an Act! Certified Consultant to help someone through them.

  • ReverendDave 28th Jan 2008

    Reviewer rating: 0 stars


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    I've been using ACT for ages and was persuaded to upgrade from v 6 to v10.. For me it's useless.. unstable, slows everything down, won't alter templates, crashes, I cant find phone numbers with spaces.. useless! I'm looking for an alternative now!

  • jfinnegan 23rd Jan 2008

    Reviewer rating: 0 stars


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    Our sales team had similar problems when we upgrade to the new ACT!. Slowed machines, impossible to email, synch problems. No real enhancements. We gladly go back to the old version at this point, but it's too late, We're looking for a CRM product.

  • ka249 31st Jul 2007

    Reviewer rating: 0 stars


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    I didn't get my problems solved so I will do my best to get ACT out of my business and find a better solution.

    If you're considering ACT! software, all I can tell you is: don't do it! I hate to say that, because I loved this software up until the last version (I guess when Sage took over?), but the complete lack of customer support has pushed me too far.

  • Grovelands 24th Sep 2005

    Reviewer rating: 0 stars


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    My understanding is that ACT 2005 (North American Version) is the UK version ACT Professional V.7.xxx. As a company, we have for many years, used Sage products. This was our first purchase of ACT after persuasion from the Sage team. They said ACT would solve our CRM needs. The initial version gave great results, as the database could be shared without the need for synchronisation over all types of networks. After the mandatory updates were loaded, it became apparent synchronisation was needed. ...

  • Jhonny 12th Aug 2005

    Reviewer rating: 0.5 stars


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    OfficePax offers shared contacts, shared calendar, remote access email and timesheets. It helps manage invoices and has many more features.
    http://www.officepax.com

  • billytalkingbass Rank: Lance Corporal 30th Jun 2005

    Reviewer rating: 0 stars


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    We are 10+ users on Best Software, ACT! 2005 PREMIUM Workgroup. We cannot get it to work. We have spent thousands of dollars on licenses and people time. The SYNC technology is unreliable and buggy. It kills any computer with less than a gig of RAM. Stay Away! Its Premium!

  • JamesInSalesPANE 17th Jun 2005

    Reviewer rating: 0 stars


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    I have used Best Software, ACT! 2005 for 5 years - ACT 2005 is so slow and it bogs down my computer even after installing additional ram!!

    I AM CHANGING MINE TO GOLD!!!

  • wtravers48 8th Jun 2005

    Reviewer rating: 0 stars


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    This total re-write of the software misses the mark by far. The changes to the software were to over-reaching. The email synchronization was a big plus for us, now it is gone. Requiring you to open a port on the other side of a firewall is totaly unacceptable.

  • Calcaptain32 25th May 2005

    Reviewer rating: 0 stars


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    Used Act since DOS, simple tasks like a form letter faxed to a group was then 3 to 8 keystrokes.
    Now takes learning curve of 1/2 day and fifty mouse clicks to "maybe" make it happen.

    Rescheduling "to do's" was (highlight and click on date) NOW each profile must be adressed seperately.

    Too many unneeded options, too few easily accessible tasks.
    Too much "tracking and management tools"
    Too little K.I.S.S.

  • angryadm1n 5th May 2005

    Reviewer rating: 0 stars


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    Basically, Best Software Act! is a waste of disk space. It hurts me that this virus is on one of our servers. First off, the fact that it doesn't let you NOT integrate with Outlook is unacceptable. With one person at our office, Act killed his ability to even open Outlook. Second, the inability to have Act! run against an existing SQL Server installation is horrible.

    The idea of needing to have a MSDE install running on a server merely to operate software is a nightmare. It'd appear from just ...

  • TallyGuy 4th May 2005

    Reviewer rating: 0.5 stars


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    Best Software, ACT! 2005: Like most established ACT! users, our company purchased the upgrade expecting that we would see the same level of quality that we had come to expect. This product, however, has proven to be absolutely horrible to work with. There have been issues from the start, most notably with synchronization and the need for much higher end equipment to handle its resource needs. Synchronizing the data between the main unit and a sales person takes between 12 to 26 hours! After agre ...

  • Angry Tech 4th May 2005

    Reviewer rating: 0 stars


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    Best Software Act! 2005 is, quite possibly, the worst program written. It is slow to load, for starters. It'd appear that it loads all your contacts as it starts. In addition, if you already have an existing SQL Server, there's no way to make it use that for the data source. So, you end up with a normal SQL Server install, and then you're forced to have a MSDE install running at the same time. It also killed email on one person's machine, and doesn't give an option not to integrate with Outlook. ...

  • paulf 24th Mar 2005

    Reviewer rating: 0.5 stars


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    I've been a loyal and satisfied user of ACT Schedule & Contact Management Software for at least 10 years. This version, ACT 2005 Premium is by far one of the worst software purchases I ever made. It is incredibly slow, locks up frequently and is difficult to manage in a network environment. When using ACT templates to merge fields into Word documents, it locks up if you try to save or print your file. I am embarrassed to have recommended this product as a solution in my company.

  • Nichols 8th Mar 2005

    Reviewer rating: 4 stars


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    After technical help, ACT! 2005 runs as fast as ACT! 2000 and it has all the new bells and whistles. I'm happy with it.

  • rowood19 15th Dec 2004

    Reviewer rating: 0 stars


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    I wish I had read the reviews of Best Software, ACT! 2005 on this site BEFORE trustingly upgrading. I'm still looking for the promised new features, let alone analyzing why they're worth the money. This upgrade has slowed my relatively new and fast laptop that hummed down to a prehistoric dinosaur. I can't trust this vendor in the future (and my direct complaint to the company has gone unanswered). Look elsewhere for contact software.

  • Suwanee 13th Dec 2004

    Reviewer rating: 0 stars


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    We have successfully used ACT! for years so imagine our surprise when we tried to use Best Software, ACT! 2005. This product was an attempt to market a pre-beta test quality product in our opinion. It cost us hours and hours of headaches and hassles and we finally reverted back to our old version and had to re-enter some data manually. This product is horrible, slow, and was clearly made in a programmer's mind with NO practical input or real-life testing of any significant value.

  • ninjabill 15th Nov 2004

    Reviewer rating: 0 stars


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    I purchased Best Software, ACT! 2005 because I take care of IT for a company that has used ACT religiously for years. We have bought every new version of ACT because they have always been great to us. This version, was the worst thing that has ever happened to us, it was extremely slow and it crashed all the time. After 2 months we wound up going back to ACT 6 and because there was no way to export the data backwards, we lost 2 months of sales data. But even considering the data loss we still mo ...