Have a picture of Best Software, ACT! 2005?, please send it to us.
Picture courtesy of Bill Watkins.
| Ease of Set Up | 1/10   |
|---|---|
| Ease of Use | 2.8/10 |
| Value for Money | 1.1/10 |
| Overall rating | 0.9/10 |
Full review by
tonykanak
on 12th May 2008
User Rating : 8
Respect :
-1
Good Points: SQL Server back-end, better interaction with Outlook
General comments: This was Act!'s first attempt at a massive overhaul of their system, changing from Visual FoxPro to SQL Server. All of the kinks listed here by people were fixed in the 2005 version, the newer versions 2006, 2007 and 2008 all run smoothly if configured properly and the computer is up to spec as far as I am concerned.
Any of the problems listed here can be fixed by using an Act! Certified Consultant to help someone through them.
tonykanak's review and ratings | 83 words
Review by
ReverendDave
on 28th Jan 2008
User Rating : 0
Respect :
0
I've been using ACT for ages and was persuaded to upgrade from v 6 to v10.. For me it's useless.. unstable, slows everything down, won't alter templates, crashes, I cant find phone numbers with spaces.. useless! I'm looking for an alternative now!
ReverendDave's full review | 41 words
Review by
jfinnegan
on 23rd Jan 2008
User Rating : 0
Respect :
0
Our sales team had similar problems when we upgrade to the new ACT!. Slowed machines, impossible to email, synch problems. No real enhancements. We gladly go back to the old version at this point, but it's too late, We're looking for a CRM product.
jfinnegan's full review | 44 words
Review by
ka249
on 31st Jul 2007
User Rating : 0
Respect :
0
I didn't get my problems solved so I will do my best to get ACT out of my business and find a better solution.
If you're considering ACT! software, all I can tell you is: don't do it! I hate to say that, because I loved this software up until the last version (I guess when Sage took over?), but the complete lack of customer support has pushed me too far.
ka249's full review | 303 words
Review by
Grovelands
on 24th Sep 2005
User Rating : 0
Respect :
0
My understanding is that ACT 2005 (North American Version) is the UK version ACT Professional V.7.xxx. As a company, we have for many years, used Sage products. This was our first purchase of ACT after persuasion from the Sage team. They said ACT would solve our CRM needs. The initial version gave great results, as the database could be shared without the need for synchronisation over all types of networks. After the mandatory updates were loaded, it became apparent synchronisation was needed. ...
Grovelands's full review | 222 words
Review by
Jhonny
on 12th Aug 2005
User Rating : 1
Respect :
0
OfficePax offers shared contacts, shared calendar, remote access email and timesheets. It helps manage invoices and has many more features.
http://www.officepax.com
Jhonny's full review | 47 words
Review by
billytalkingbass
on 30th Jun 2005
User Rating : 0
Respect :
0
We are 10+ users on Best Software, ACT! 2005 PREMIUM Workgroup. We cannot get it to work. We have spent thousands of dollars on licenses and people time. The SYNC technology is unreliable and buggy. It kills any computer with less than a gig of RAM. Stay Away! Its Premium!
billytalkingbass's full review | 66 words
Review by
JamesInSalesPANE
on 17th Jun 2005
User Rating : 0
Respect :
0
I have used Best Software, ACT! 2005 for 5 years - ACT 2005 is so slow and it bogs down my computer even after installing additional ram!!
I AM CHANGING MINE TO GOLD!!!
JamesInSalesPANE's full review | 54 words
Review by
wtravers48
on 8th Jun 2005
User Rating : 0
Respect :
0
This total re-write of the software misses the mark by far. The changes to the software were to over-reaching. The email synchronization was a big plus for us, now it is gone. Requiring you to open a port on the other side of a firewall is totaly unacceptable.
wtravers48's full review | 83 words
Review by
Calcaptain32
on 25th May 2005
User Rating : 0
Respect :
0
Used Act since DOS, simple tasks like a form letter faxed to a group was then 3 to 8 keystrokes.
Now takes learning curve of 1/2 day and fifty mouse clicks to "maybe" make it happen.
Rescheduling "to do's" was (highlight and click on date) NOW each profile must be adressed seperately.
Too many unneeded options, too few easily accessible tasks.
Too much "tracking and management tools"
Too little K.I.S.S.
Calcaptain32's full review | 110 words
Review by
angryadm1n
on 5th May 2005
User Rating : 0
Respect :
0
Basically, Best Software Act! is a waste of disk space. It hurts me that this virus is on one of our servers. First off, the fact that it doesn't let you NOT integrate with Outlook is unacceptable. With one person at our office, Act killed his ability to even open Outlook. Second, the inability to have Act! run against an existing SQL Server installation is horrible.
The idea of needing to have a MSDE install running on a server merely to operate software is a nightmare. It'd appear from just ...
angryadm1n's full review | 170 words
Review by
TallyGuy
on 4th May 2005
User Rating : 1
Respect :
0
Best Software, ACT! 2005: Like most established ACT! users, our company purchased the upgrade expecting that we would see the same level of quality that we had come to expect. This product, however, has proven to be absolutely horrible to work with. There have been issues from the start, most notably with synchronization and the need for much higher end equipment to handle its resource needs. Synchronizing the data between the main unit and a sales person takes between 12 to 26 hours! After agre ...
TallyGuy's full review | 136 words
Review by
Angry Tech
on 4th May 2005
User Rating : 0
Respect :
0
Best Software Act! 2005 is, quite possibly, the worst program written. It is slow to load, for starters. It'd appear that it loads all your contacts as it starts. In addition, if you already have an existing SQL Server, there's no way to make it use that for the data source. So, you end up with a normal SQL Server install, and then you're forced to have a MSDE install running at the same time. It also killed email on one person's machine, and doesn't give an option not to integrate with Outlook. ...
Angry Tech's full review | 138 words
Review by
paulf
on 24th Mar 2005
User Rating : 1
Respect :
0
I've been a loyal and satisfied user of ACT Schedule & Contact Management Software for at least 10 years. This version, ACT 2005 Premium is by far one of the worst software purchases I ever made. It is incredibly slow, locks up frequently and is difficult to manage in a network environment. When using ACT templates to merge fields into Word documents, it locks up if you try to save or print your file. I am embarrassed to have recommended this product as a solution in my company.
paulf's full review | 177 words
Review by
Nichols
on 8th Mar 2005
User Rating : 8
Respect :
-1
After technical help, ACT! 2005 runs as fast as ACT! 2000 and it has all the new bells and whistles. I'm happy with it.
Nichols's full review | 79 words | 1 comment added.
Review by
rowood19
on 15th Dec 2004
User Rating : 0
Respect :
0
I wish I had read the reviews of Best Software, ACT! 2005 on this site BEFORE trustingly upgrading. I'm still looking for the promised new features, let alone analyzing why they're worth the money. This upgrade has slowed my relatively new and fast laptop that hummed down to a prehistoric dinosaur. I can't trust this vendor in the future (and my direct complaint to the company has gone unanswered). Look elsewhere for contact software.
rowood19's full review | 93 words
Review by
Suwanee
on 13th Dec 2004
User Rating : 0
Respect :
0
We have successfully used ACT! for years so imagine our surprise when we tried to use Best Software, ACT! 2005. This product was an attempt to market a pre-beta test quality product in our opinion. It cost us hours and hours of headaches and hassles and we finally reverted back to our old version and had to re-enter some data manually. This product is horrible, slow, and was clearly made in a programmer's mind with NO practical input or real-life testing of any significant value.
Suwanee's full review | 90 words
Review by
ninjabill
on 15th Nov 2004
User Rating : 0
Respect :
0
I purchased Best Software, ACT! 2005 because I take care of IT for a company that has used ACT religiously for years. We have bought every new version of ACT because they have always been great to us. This version, was the worst thing that has ever happened to us, it was extremely slow and it crashed all the time. After 2 months we wound up going back to ACT 6 and because there was no way to export the data backwards, we lost 2 months of sales data. But even considering the data loss we still mo ...
ninjabill's full review | 128 words
Review by
CanadianAct
on 6th Oct 2004
User Rating : 0
Respect :
0
ACT! 2005:
- Crashed
- Dog-ass slow and this is not because of MS SQL, but more than likely bad coding in relation to SQL handling. I challenge you to prove me wrong.
- BEST/SAGE had a chance to put another nail in the coffin of MS CRM, but you know what, with this kind of release out to the public... Microsoft themselves come out looking like a bunch of Angels. In fact it is so bad I am willing to pay the higher price difference to go to MS CRM or even Outlook contact manager.
CanadianAct's full review | 153 words
Review by
chipsource
on 27th Sep 2004
User Rating : 0
Respect :
+1
Diddo on everything below. A few nice new features but surely not worth it. Wish too that I didn't jump in before reading comments. I'm annoyed and it's going back. Been using act forever.
chipsource's full review | 34 words
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