Written on: 27/10/2013
Went to the auctions and bought a car for my son who had just passed his test. The 'W' reg Fiesta seemed like a good buy at £650. When I went to pay, once the "buyers premium' and document transfer fees were added, the cost was £919!! Even the staff were embarrassed about the fees. (read more)
Written on: 24/10/2013 by stevensawak
Once you buy a car at BCA you are done. After sale enquiry is terrible, don't think about customer service. All the departments are managed by unprofesional people, they cover for each other, so no point to complaint. simply do not buy at BCA. (read more)
Written on: 10/10/2013
they dun declare fault knowingly Assured vehicles come with faults and process of dealing with it so long and you end up wasting your time and money CUSTOMER SERVICE IS WORST ONE - NO ONE IS TRAINED ENOUGH TO DEAL WITH CUSTOMER EFFICIENTLY AND QUICKLY WILL Never recommend any one (read more)
Written on: 03/08/2013
Its a sad thing to watch this company go down hill so very quickly. The staff are so poorly trained towards customer care and have no empathy for a customer when things go wrong. The 1 star and terrible rating is not sufficient really for just how bad things are. (read more)
Written on: 06/03/2013 by Alcatel111
I have been buying from bca for over 40years I know management and staff by there first names,but the last 2 years the auctions have lost there customer care,all there interested in is private customers and charging them high buyers fees,the private punter go to these auctions and get ripped off big time ,they can buy cheaper from the Internet,I've seen punters get run upon bidding by thousands of pounds,they think they are bidding against someone else ,and all the time they are bidding... (read more)
Written on: 07/11/2011 by zizzeddu
British Car Auctions (BCA) Date: 07/11/11 Rating: Very Poor Advantages: No advantage over buying on Ebay, in fact you would probably get a better deal on the Internet. Disadvantages: You may not own what you buy at British Car Auctions. My wife went to Measham car auctions caravan sale, she looked at several caravans, bid on two or three and bought one. A year later she wanted to upgrade so put her caravan on Ebay, with all the details including the CHRiS number. There was a lot of... (read more)
Written on: 24/01/2011
bca blackbushe is a great auction, staff are pleasant and will help with anything.
Written on: 01/10/2010
Tried to sell my car with BCA.
While it is not their fault that it didn't sell, it is their fault how they handled my paper work. I had to remove 9 !!! staples from my V5 and service booklet. All of them were pristine beforehand. They have written on the outside of the service booklet, not only the number plate but also an internal code. Book looks not tatty. They've removed the tax disc and with it the tax disc holder (magnetic one). I can't say I am impressed with how they handle other's... (read more)
Written on: 16/01/2006 by ivan1890 (23 reviews written)
Although British Car Auction auctions are geared towards dealers (and more than 90% of the bidders appear to fall into this category) private buyers are made most welcome. However hide your copy of 'Parker's Price Guide' (or whatever) otherwise dealers will quickly recognise you as being a private buyer and may bid up the price purely out of spite. Don't believe me? Then ask BCA staff working in the saleroom.
BCA's are a massive, slick, operation but will give you every assistance if you... (read more)
Written on: 25/05/2005 by Ian Smith1
For a first time experience of the auction environment I was pleasantly shocked at the fantastic range of cars and the professionalism of the staff at BritishCarAuction.com - with auction companies having an "arther daily" reputation, I wasn't particuallarly keen to get a car in this way when I had been used to buying from dealerships.
The staff were very friendly and explained the jargon talk (not that there was much), provided me with a full listings of cars by email (no other company... (read more)
As rated by real users
"Won a car as UNRECORDED and wa..." Read More
"The best run auction" Read More
"Be very careful or you could die" Read More
"Buyers fee is scandalous! " Read More
"Good Value " Read More