British Car Auctions Reviews - www.british-car-auctions.co.uk

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Latest Reviews

★☆☆☆☆

“car not as described”

Written on: 25/10/2016 by confussed (1 review written)

I bought a car in october 2016 online its was graded as a grade 3 and bca assured and warranted miles. I paid the invoice and the car arrived the following week by bca logistics, I went to the recovery truck and the car would not start the driver boosted the battery and it died again then tried it again and it started it was taken off the truck and died again we again jumped it and i was in absolute disbelief to see the condition off the vehicle it was absolutely filthy and had dried oil marks… Read Full Review

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★☆☆☆☆

““ASSURED AA WARRANTY IS NOT VALID!! AVOID BCA AT ANY...”

Written on: 19/10/2016 by Smith20162016 (1 review written)

If you planing to buy a vehicle with bca which comes with bca mechanical report i can assure you its all lie and you are wasting your money!! i just bought the vehicle which comes with bca report and i have lost over £2000 because of the gearbox issues!! And the customer service is seriously shocking, you will be treated very bad and you can take your complain elsewhere because no one there to listen. my advice avoid avoid avoid at any cost!! If i could give a zero star i would. … Read Full Review

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★☆☆☆☆

“BCA/ MANHEIM/ COPART”

Written on: 27/04/2016 by Ianmacclesfield (1 review written)

I have been in motor trade for 20 year and experienced all sorts of deception by auctioneers who really and truly are a bunch of disrespectful staff trained to bully customers. They rightly demean traders and I say that because traders are putting up and shutting up with the auctions so called draconian terms and conditions. These terms and conditions are not only unfair, but designed to serve the interest of the auction and the vendors at the expense of buyers. It feels like dealing with a… Read Full Review

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★☆☆☆☆

“ASSURED AA WARRANTY IS A TOTAL RIP OFF AND ROBBERY ”

Written on: 21/04/2016 by mobiles998 (1 review written)

We Purcahsed a Vw at BCA with an Assured Warranty which clearly mentions what has been tested and and what the results were.We had the car delivered to us the next day and was warned by the driver that there was a problem with the brakes,we then had the car looked at the garage who found that the Caliper was Seized and would require a new one costing us £578 + vat,We then called BCA assured warranty as the report says Brakes OK they advised this wasn't covered as the car STOPS!!! The garage… Read Full Review

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★☆☆☆☆

“Left me on hold while they went home”

Written on: 21/03/2016 by BrentPierce (1 review written)

Called to find out when the collections driver would arrive. They put me on hold at 16:55 and then after 20 minutes I cancelled the call and rang them back. The offices were closed and it appears they went home leaving me on hold. It took 6 calls to BMW / Mini and a call from a BCA manager to resolve the issue… Read Full Review

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★☆☆☆☆

“Grade 2 Audi had a serious gearbox problem so I lost...”

Written on: 02/03/2016

Bought a very nice, "Grade 2" 2.5 year old Audi Avant on a 13 plate. Turned out to have a serious gearbox/transmission issue. I don,t trust BCAs AA underwritten condition grading process now. Buying there, in my experience, is a complete gamble. I disposed of the car into the trade and took a loss of 3 grand. Not happy and don't trust BCA any more, despite their assurance scheme. They couldn't even get the delivery right and still wanted to charge me for it. Very poor experience, so be warned… Read Full Review

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★☆☆☆☆

“Upset with the whole process”

Written on: 18/11/2015 by dtaylor2365 (1 review written)

My first and only time using the bca at Belle vue in Manchester to buy a car, In the end I bought two cars from the proceeds from my insurer after my other car was crashed into, I bought a Polo for my partner and a Renault Megane for myself which is what I really fancied this time. Low and behold a Megane comers through toward the end of the days auctions and I will was impressed as naively it looked good and clean, the 'bca assured' report that I now know isn't worth the paper it isn't written… Read Full Review

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★☆☆☆☆

“British car auctions is a rip off they don't have no...”

Written on: 27/10/2015 by Honestybestpolicy123 (1 review written)

British car auctions is a rip off they don't have no respect for their customers and the manager at blackbushe is not for his job. He has no morals or values and is just a total undermined person. He should be sacked and BCA should be reported to watchdog. An inquiry has already been opened on them so please viewers report them. Lets get them fined and shutdown!!!… Read Full Review

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★☆☆☆☆

“Disgusting Customer Service”

Written on: 16/06/2015 by ofPorter178 (1 review written)

Today I went into the Peterborough branch to make enquiries and the gentleman behind the counter was very ungentle with me. He barely responded to my questions and his responses were very short. I am a middle aged black women with afro hair. Little does he know I am a successful business women. A message to Mr Assistant from BCA Peterborough, 'Never judge a book by it's cover'… Read Full Review

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★☆☆☆☆

“Staff using customer cars as their own”

Written on: 24/05/2015 by Hull18 (1 review written)

I've never dealt directly with this company, but thought prospective clients might like to know that cars presumably up for sale are being used by staff as their personal transport. I live opposite someone who wears a BCA branded top and he brings home a constant flow of high end cars which are then used to ferry his mates around before being left out in the street. As I live about 30 miles from the nearest centre, that's at least 60 miles being added to the clock every time he picks his ride… Read Full Review

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★☆☆☆☆

“worst customer service ”

Written on: 29/04/2015 by AbigayleMcKinney (1 review written)

Bca are undoubtedly the worst company you will ever deal with, never sort out any problems, excessive fees, pompous auctioneers, unhelpful sales staff, inconsistent vehicle grading, mechanical reports not worth the paper they are wrote on, clerical and office staff so unhelpful and rude. Dealt with them for 5 years and bought over 200 cars probably less than 20 cars were sold as described and no clerical or paperwork issues, as they say buyer beware I say be warned… Read Full Review

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★☆☆☆☆

“Sold a death trap”

Written on: 19/04/2015 by Wacko56 (1 review written)

i recently purchased a van at Blackbushe that should have had an MOT - but didn't. I took it to an independent MOT garage whom informed me that it was a death trap! Car aution did not what to know when I called to inform them. Buyers beware !… Read Full Review

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Honestybestpolicy123's Response to Wacko56's Review

Written on: 27/10/2015

please contact WATCH DOG THEY ARE WAITING FOR YOUR STORY. I have already given them a clip of where he asked me for a drink to sort a problem out!!

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★☆☆☆☆

“Assured report not worth paper writen on”

Written on: 01/09/2014 by KalebHolder (1 review written)

I am a small trader and buy about 50 cars a year from BCA Enfield. When you purchase a car with a assured report you might feel more confident with your purchase, but in reality it is still a coin flip of your car being ok. I have had cars which say no oil contamination and there has been loads of contamination. I have had cars that say coolent level ok, yet no water in expansion tank! So as you can see the so call mechanics checking vehicles are not to clever. Now look at a report with a… Read Full Review

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★☆☆☆☆

“buying online”

Written on: 28/07/2014 by apO'Grady134 (1 review written)

we buy many cars at bca mainly online when we do get a problem ie the car has no spare wheel or something similar thats not been reported they ust dont want to know they treat you like an idiot they speak to you like your an idiot they have allways got a stupid answer or try and palm you off we have recently purchased an l200 with the transfer box clearly faulty but no mention on the bca assured report so just waiting for the arguements to start they honestly believe that they never make… Read Full Review

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Powerboy84's Comment

Written on: 01/08/2014

I really do share your concern i have found some serious issues with both of them and im currently working on a case. i think we should create a facebook page and invite all members to form a group so we can take them at their game. The auctions should be like the Japanese car auctions any misrepresentations the seller is barred from selling, in the UK its all about money grabbing and we traders take these vehicles home and them trading stardards expect us to do miracles with these vehicles and customers just expect the world but really its us traders who have been cheated but we have no leg to stand on. if we do the same what the auctions did to a customer there is all the law in the world to call us all sorts and try to put us out of business. A new revolotion is required!!

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★☆☆☆☆

“sold range rover hse under the header of hst”

Written on: 03/06/2014 by shaikhuk (1 review written)

I just went to dealer and they inform me that I got range rover sports hse but I got this car under y he header of hst which I paid for if only I know this is hse I would have check the book value and never paid the amount for hst can some one help do I have any right to dispute to bca or can get my money back plz help its been month in a half since I got the car. Many thanks… Read Full Review

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★★★★☆

“Good experience overall”

Written on: 15/05/2014

Buying that car can be quite challenging especially, if you are a retail buyer. We went for an auction because we wanted to take a chance and get a decent car at a slightly lower prices. Overall we did get a good car with over 80K for an ok price. My advise would be to buy assured cars as our had some parking brake problem and some front wheel brake rubbing that made brakes squeak. Because we've reported it within 48 hours Auction site fixed them with the help of the nearest to us service… Read Full Review

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★☆☆☆☆

“assured report waste of money”

Written on: 29/04/2014 by peepeeweewee (1 review written)

purchased golf 2010 2.0tdi with assured report,got 5 mins up road and car went into limp mode,phoned BCA up ,they said get a report and we will look in to it. the turbo actuater was gone, anyway they would not do nothing about it,in all this process took about 10 days and i got nothing. i all i think it is just a way of getting another £30 of you,and also you think that you are getting a garantee,but you are just getting pirred off !… Read Full Review

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★☆☆☆☆

“Customer Service.....Not Here...Gone ”

Written on: 09/04/2014

They just don't care...it's as simple as that. Your business means nothing to this company. Staff are just not trained. My opinion is based on over 25 years of business… Read Full Review

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★☆☆☆☆

“rip off fees”

Written on: 28/03/2014

bid 5k for car and hit with over 600 plus vat at 20% in fees not the place for public to buy a car. go to Central Car Auctions Glasgow and they will help you all they can and keep fees down for you… Read Full Review

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★☆☆☆☆

“BCA TOTAL RIP OFF ....”

Written on: 09/01/2014

I have been in the motor trade for near on 27 years, back in the good old days of the Escort XR3i and Fiesta Xr2. back then cars where a lot cheaper at the auctions as not many people either knew about actions or didn't have the confidence to buy from them. Lets face it, we all want a bargain, especially when it comes to cars. We have all done it, bought a car cheap only to end up spending loads more fixing all the faults and wishing we had spent a bit more and got a better one. I have noticed… Read Full Review

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Mercman123's Comment

Written on: 09/01/2014

I couldn't agree more....I recently went to bca to purchase a car for my daughter. We though it was a good idea but rather than sign up to bid online we drove to the auction. We felt it was a good idea to attend as the benefits we good, look at a good selection of cars under one roof, no that the would all have been Hpi checked and if on the register it would be in the description. We found a 2005 55 Vauxhall Corsa with 79k and three previous keeper. all looked good, car started fine with just a little rattle from the timing chain, two front tyres were slightly worn and the were a few scratches ans minor dents on the bodywork. the cap clean was £1550 and retail was £2350. We purchased the car for £1350 which i though was a fair price, then when we went to pay for the car there was an additional £265+ vat, then they charged me for paying with cash and do top it all, wanted to charge me£25 for sending the logbook off in my name???......They had the full logbook in front of me and wanted me to give them £25 for filling in my name and address and putting it in an envelope and sticking a stamp on it....I told them to keep the logbook and as i would rather give DVLA £25.....BUYER BEWARE.....BCA ARE OUT TO TAKE YOUR HARD EARNED CASH....and to top it all the corsa turned out to be a right lemon, wet carpets, new wishbones and brakes and the headgasket went after 3 days. I part chopped it in at a local trader who despite trading from his house gave me better customer service than my Merc dealer.....

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