British Car Auctions Reviews - www.british-car-auctions.co.uk

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Latest Reviews

★☆☆☆☆

“buying online”

Written on: 28/07/2014 by apO'Grady134 (1 review written)

we buy many cars at bca mainly online when we do get a problem ie the car has no spare wheel or something similar thats not been reported they ust dont want to know they treat you like an idiot they speak to you like your an idiot they have allways got a stupid answer or try and palm you off we have recently purchased an l200 with the transfer box clearly faulty but no mention on the bca assured report so just waiting for the arguements to start they honestly believe that they never make… Read Full Review

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Powerboy84's Comment

Written on: 01/08/2014

I really do share your concern i have found some serious issues with both of them and im currently working on a case. i think we should create a facebook page and invite all members to form a group so we can take them at their game. The auctions should be like the Japanese car auctions any misrepresentations the seller is barred from selling, in the UK its all about money grabbing and we traders take these vehicles home and them trading stardards expect us to do miracles with these vehicles and customers just expect the world but really its us traders who have been cheated but we have no leg to stand on. if we do the same what the auctions did to a customer there is all the law in the world to call us all sorts and try to put us out of business. A new revolotion is required!!

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★☆☆☆☆

“sold range rover hse under the header of hst”

Written on: 03/06/2014 by shaikhuk (1 review written)

I just went to dealer and they inform me that I got range rover sports hse but I got this car under y he header of hst which I paid for if only I know this is hse I would have check the book value and never paid the amount for hst can some one help do I have any right to dispute to bca or can get my money back plz help its been month in a half since I got the car. Many thanks… Read Full Review

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★★★★☆

“Good experience overall”

Written on: 15/05/2014

Buying that car can be quite challenging especially, if you are a retail buyer. We went for an auction because we wanted to take a chance and get a decent car at a slightly lower prices. Overall we did get a good car with over 80K for an ok price. My advise would be to buy assured cars as our had some parking brake problem and some front wheel brake rubbing that made brakes squeak. Because we've reported it within 48 hours Auction site fixed them with the help of the nearest to us service… Read Full Review

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★☆☆☆☆

“assured report waste of money”

Written on: 29/04/2014 by peepeeweewee (1 review written)

purchased golf 2010 2.0tdi with assured report,got 5 mins up road and car went into limp mode,phoned BCA up ,they said get a report and we will look in to it. the turbo actuater was gone, anyway they would not do nothing about it,in all this process took about 10 days and i got nothing. i all i think it is just a way of getting another £30 of you,and also you think that you are getting a garantee,but you are just getting pirred off !… Read Full Review

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★☆☆☆☆

“Customer Service.....Not Here...Gone ”

Written on: 09/04/2014

They just don't care...it's as simple as that. Your business means nothing to this company. Staff are just not trained. My opinion is based on over 25 years of business… Read Full Review

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★☆☆☆☆

“rip off fees”

Written on: 28/03/2014

bid 5k for car and hit with over 600 plus vat at 20% in fees not the place for public to buy a car. go to Central Car Auctions Glasgow and they will help you all they can and keep fees down for you… Read Full Review

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★☆☆☆☆

“BCA TOTAL RIP OFF ....”

Written on: 09/01/2014

I have been in the motor trade for near on 27 years, back in the good old days of the Escort XR3i and Fiesta Xr2. back then cars where a lot cheaper at the auctions as not many people either knew about actions or didn't have the confidence to buy from them. Lets face it, we all want a bargain, especially when it comes to cars. We have all done it, bought a car cheap only to end up spending loads more fixing all the faults and wishing we had spent a bit more and got a better one. I have noticed… Read Full Review

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Mercman123's Comment

Written on: 09/01/2014

I couldn't agree more....I recently went to bca to purchase a car for my daughter. We though it was a good idea but rather than sign up to bid online we drove to the auction. We felt it was a good idea to attend as the benefits we good, look at a good selection of cars under one roof, no that the would all have been Hpi checked and if on the register it would be in the description. We found a 2005 55 Vauxhall Corsa with 79k and three previous keeper. all looked good, car started fine with just a little rattle from the timing chain, two front tyres were slightly worn and the were a few scratches ans minor dents on the bodywork. the cap clean was £1550 and retail was £2350. We purchased the car for £1350 which i though was a fair price, then when we went to pay for the car there was an additional £265+ vat, then they charged me for paying with cash and do top it all, wanted to charge me£25 for sending the logbook off in my name???......They had the full logbook in front of me and wanted me to give them £25 for filling in my name and address and putting it in an envelope and sticking a stamp on it....I told them to keep the logbook and as i would rather give DVLA £25.....BUYER BEWARE.....BCA ARE OUT TO TAKE YOUR HARD EARNED CASH....and to top it all the corsa turned out to be a right lemon, wet carpets, new wishbones and brakes and the headgasket went after 3 days. I part chopped it in at a local trader who despite trading from his house gave me better customer service than my Merc dealer.....

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★☆☆☆☆

“Buyers fee is scandalous! ”

Written on: 27/10/2013

Went to the auctions and bought a car for my son who had just passed his test. The 'W' reg Fiesta seemed like a good buy at £650. When I went to pay, once the "buyers premium' and document transfer fees were added, the cost was £919!! Even the staff were embarrassed about the fees… Read Full Review

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★☆☆☆☆

“BCA is the last place you should buy a car at ”

Written on: 24/10/2013 by stevensawak (1 review written)

Once you buy a car at BCA you are done. After sale enquiry is terrible, don't think about customer service. All the departments are managed by unprofesional people, they cover for each other, so no point to complaint. simply do not buy at BCA… Read Full Review

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★☆☆☆☆

“BCA IS COMPLETE WASTE OF TIME - DODGY CARS - POOR CUST...”

Written on: 10/10/2013

they dun declare fault knowingly Assured vehicles come with faults and process of dealing with it so long and you end up wasting your time and money CUSTOMER SERVICE IS WORST ONE - NO ONE IS TRAINED ENOUGH TO DEAL WITH CUSTOMER EFFICIENTLY AND QUICKLY WILL Never recommend any one… Read Full Review

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★☆☆☆☆

“28 Years of business means nothing to the staff of BCA”

Written on: 03/08/2013

Its a sad thing to watch this company go down hill so very quickly. The staff are so poorly trained towards customer care and have no empathy for a customer when things go wrong. The 1 star and terrible rating is not sufficient really for just how bad things are… Read Full Review

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★☆☆☆☆

“40 years buying”

Written on: 06/03/2013 by Alcatel111 (1 review written)

I have been buying from bca for over 40years I know management and staff by there first names,but the last 2 years the auctions have lost there customer care,all there interested in is private customers and charging them high buyers fees,the private punter go to these auctions and get ripped off big time ,they can buy cheaper from the Internet,I've seen punters get run upon bidding by thousands of pounds,they think they are bidding against someone else ,and all the time they are bidding against… Read Full Review

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Samhmc's Response to Alcatel111's Review

Written on: 09/05/2013

I second that bca is just a rip off!!!

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Snajznznzjzm's Response to Alcatel111's Review

Written on: 01/02/2014

Total get were your coming from, been in the trade 30 odd years using bca when the first start bussiness took over from adt the service is now just poor all they care about is add on extra services

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★☆☆☆☆

“BUYER BEWARE - You may not own what you buy at BCA”

Written on: 07/11/2011 by zizzeddu (1 review written)

British Car Auctions (BCA) Date: 07/11/11 Rating: Very Poor Advantages: No advantage over buying on Ebay, in fact you would probably get a better deal on the Internet. Disadvantages: You may not own what you buy at British Car Auctions. My wife went to Measham car auctions caravan sale, she looked at several caravans, bid on two or three and bought one. A year later she wanted to upgrade so put her caravan on Ebay, with all the details including the CHRiS number. There was a lot of… Read Full Review

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★★★★☆

“bca blackbushe is a great auction, staff are pleasant...”

Written on: 24/01/2011

bca blackbushe is a great auction, staff are pleasant and will help with anything.

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Guest's Comment

Written on: 24/06/2011

i think i know who are on about.

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★☆☆☆☆

“Tried to sell my car with BCA. ”

Written on: 01/10/2010

Tried to sell my car with BCA.
While it is not their fault that it didn't sell, it is their fault how they handled my paper work. I had to remove 9 !!! staples from my V5 and service booklet. All of them were pristine beforehand. They have written on the outside of the service booklet, not only the number plate but also an internal code. Book looks not tatty. They've removed the tax disc and with it the tax disc holder (magnetic one). I can't say I am impressed with how they handle other's… Read Full Review

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Nmonline's Comment

Written on: 08/11/2010

I'm not BCA's biggest fan, but I have to say I'm sure you would prefer a few staples to losing your docs, or some tramp stealing your tax disc.

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★★★★☆

“Although British Car Auction auctions are geared...”

Written on: 16/01/2006 by ivan1890 (23 reviews written)

Although British Car Auction auctions are geared towards dealers (and more than 90% of the bidders appear to fall into this category) private buyers are made most welcome. However hide your copy of 'Parker's Price Guide' (or whatever) otherwise dealers will quickly recognise you as being a private buyer and may bid up the price purely out of spite. Don't believe me? Then ask BCA staff working in the saleroom.

BCA's are a massive, slick, operation but will give you every assistance if you… Read Full Review

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Nmonline's Response to ivan1890's Review

Written on: 08/11/2010

Nice review, very insightful. I agree, it is advisable to do some serious homework before attempting to purchase at a car auction. Find useful tips here:
<br/>http://carauctiontruth.blogspot.com/2010/11/top-10-tips-for-bidding-at-car-auction.html

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★★★★★

“For a first time experience of the auction environment...”

Written on: 25/05/2005 by Ian Smith1 (1 review written)

For a first time experience of the auction environment I was pleasantly shocked at the fantastic range of cars and the professionalism of the staff at BritishCarAuction.com - with auction companies having an "arther daily" reputation, I wasn't particuallarly keen to get a car in this way when I had been used to buying from dealerships.

The staff were very friendly and explained the jargon talk (not that there was much), provided me with a full listings of cars by email (no other company… Read Full Review

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Samhmc's Response to 194881_Ian Smith1's Review

Written on: 09/05/2013

do you work for bca? lol

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